Job Description – Customer Care Executive (Chemical Industry) Position Overview We are seeking a Customer Care Executive to handle client interactions, order management, and after-sales support for our chemical products. The role requires excellent communication skills, product knowledge, and the ability to coordinate effectively with internal departments to ensure customer satisfaction. Key Responsibilities Serve as the primary point of contact for customers, distributors, and dealers. Handle customer inquiries, complaints, and requests related to chemical products and services. Maintain accurate customer records, contracts, and service history. Provide technical and product-related support by coordinating with R&D or technical teams. Ensure compliance with industry standards, safety norms, and company policies. Work closely with the supply chain and production teams to ensure on-time delivery. Conduct regular follow-ups with clients to ensure customer retention and satisfaction. Prepare and share MIS reports (customer feedback, complaints, sales support, etc.) with management. Qualifications & Skills Bachelor’s degree in Chemistry, Chemical Engineering, or related discipline (preferred). Experience in customer service, sales support, or technical support in the chemical or manufacturing industry. Strong communication (verbal & written) and interpersonal skills. Proficiency in MS Office, ERP/CRM software. Knowledge of chemical industry practices, documentation, and regulations. Problem-solving attitude with the ability to handle customer escalations. Attention to detail and ability to multitask under deadlines. Key Competencies Customer-Centric Approach Product Knowledge (Chemicals / Industrial Applications) Negotiation & Persuasion Skills Analytical & Reporting Skills Team Collaboration Job Type: Full-time Pay: ₹25,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person
Job Description: Fitter – Chemical Company Position: Fitter Department: Maintenance / Engineering Location: Rai Sonipat Job Summary: We are seeking a skilled and experienced Fitter to join our maintenance team at Gemini Stearates. The Fitter will be responsible for the alignment, installation, maintenance, and troubleshooting of critical industrial machinery, including blowers, centrifuges, dryers, pumps, mixers, choppers, and other rotating equipment used in chemical processing. This role is vital to ensuring that our machinery operates efficiently, safely, and reliably, reducing downtime and improving overall productivity. Key Responsibilities: Alignment of Rotating Equipment: Perform precision alignment of rotating machinery, including blowers, centrifuges, dryers, pumps, mixers, choppers, and fans, using laser alignment tools, dial indicators, and other alignment equipment. Ensure that shafts, couplings, and bearings are properly aligned to minimize vibration, wear, and energy loss. Correct misalignments based on manufacturer specifications and operational requirements. Installation & Assembly of Equipment: Assist in the installation and commissioning of new machinery, including pumps, blowers, centrifuges, and dryers, ensuring proper alignment and functioning. Assemble and fit components such as bearings, gears, shafts, and housings to meet specifications and operational standards. Preventive & Corrective Maintenance: Conduct regular inspections and preventive maintenance on critical machinery, including blowers, centrifuges, pumps, mixers, and choppers, to ensure optimal performance. Identify mechanical failures, misalignments, and potential wear issues, performing necessary repairs or replacements. Lubricate machinery, replace seals, belts, bearings, and other components as needed to maintain machinery performance. Troubleshooting & Diagnostics: Diagnose mechanical issues in rotating machinery and recommend solutions for repairs or replacements. Use diagnostic tools and techniques to detect imbalances, vibrations, or unusual sounds indicating mechanical issues in pumps, blowers, centrifuges, or mixers. Perform corrective actions based on root-cause analysis to restore machinery to optimal performance. Safety & Compliance: Follow strict safety protocols while working with hazardous chemicals, high-pressure systems, and rotating machinery. Ensure compliance with industry standards, such as OSHA, and company safety guidelines. Report any unsafe working conditions or equipment malfunctions to the maintenance supervisor. Documentation & Reporting: Keep accurate records of all maintenance activities, including machine alignments, repairs, and inspections. Maintain detailed maintenance logs to track equipment performance, failures, and repairs for future reference. Provide clear and concise reports on machinery status, downtime, and corrective actions taken. Collaboration & Support: Work closely with engineers, production teams, and other maintenance personnel to coordinate maintenance schedules and troubleshooting activities. Provide technical guidance and support to junior fitters and trainees as needed. Continuous Improvement: Recommend improvements in maintenance processes, equipment design, or operational practices to enhance equipment longevity and efficiency. Stay updated with the latest advancements in machinery alignment techniques and maintenance technologies. Qualifications & Skills: Education: Technical diploma experience in Industrial Maintenance, or a related field. Vocational training or apprenticeship in fitting, machining, or mechanical maintenance. Experience: Minimum of 3 years of hands-on experience in maintenance, alignment, and repair of rotating machinery in an industrial or chemical manufacturing environment. Experience working with a variety of equipment, including blowers, pumps, centrifuges, mixers, and dryers. Technical Skills: Proficient in using mechanical alignment tools, including laser alignment devices, dial indicators, and vibration analysis equipment. Strong understanding of the operation and maintenance of industrial equipment such as pumps, centrifuges, dryers, blowers, mixers, and choppers. Ability to read and interpret mechanical drawings, blueprints, and technical manuals to understand alignment specifications. Troubleshooting & Problem-Solving: Ability to diagnose mechanical problems in rotating equipment and take appropriate corrective actions. Strong attention to detail and ability to identify underlying issues that may affect equipment performance. Physical Requirements: Ability to lift and carry heavy components, tools, and machinery parts. Comfortable working in confined spaces, elevated areas, and at heights. Ability to work in varying environmental conditions (e.g., temperature fluctuations, noise). Safety Awareness: Knowledge of safety practices for working with machinery, chemicals, and industrial equipment. Ability to follow safety protocols and ensure the safe operation of equipment and tools. Communication: Strong communication skills, both written and verbal, to collaborate with team members and report on maintenance activities. Ability to document maintenance work clearly and concisely. Working Conditions: Full-time, [8am-8pm]. Industrial or chemical processing environment, requiring strict adherence to safety protocols. May be required to work during off-hours, weekends, or overtime to minimize production downtime. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Department : R&D / Quality Control / Laboratory Location : Rai Sonipat Job Summary: We are seeking a skilled and detail-oriented Chemist to join our team at gemini stearates private limited The ideal candidate will have strong experience in titration techniques and water analysis, with the ability to conduct precise chemical tests and provide accurate data. As a Chemist, you will be responsible for performing various laboratory analyses, maintaining equipment, and ensuring that our products and processes meet the required quality and safety standards. Key Responsibilities: Titration Analysis : Perform routine and complex titrations (acid-base, redox, complexometric) for quality control and research purposes. Prepare titrant solutions, determine appropriate titration methods, and ensure accuracy of results. Record and interpret data, ensuring correct procedures are followed. Maintain detailed lab notebooks and reports of titration results. Water Quality Analysis : Perform tests such as pH, conductivity, turbidity, hardness, alkalinity, chlorine, and other chemical parameters. Ensure all water testing complies with industry standards and regulations. Analyse water treatment processes and make recommendations for improvements when necessary. Quality Control & Assurance : Support the quality control team by testing raw materials, intermediate products, and finished products. Maintain consistent accuracy and precision in testing, ensuring all results are reliable and documented. Troubleshoot and resolve any discrepancies in analysis results. Instrument Maintenance : Operate and maintain laboratory instruments and equipment used for titration and water analysis, such as burettes, pH meters, spectrophotometers, and other laboratory instruments. Ensure equipment is calibrated regularly and report any malfunctioning instruments to the lab supervisor. Documentation & Reporting : Record test results, prepare data sheets, and maintain accurate documentation according to company standards. Prepare reports for internal and external stakeholders, including regulatory bodies. Follow Good Laboratory Practice (GLP) and Health & Safety standards for all laboratory activities. Collaboration : Work closely with cross-functional teams such as production, R&D, and quality assurance. Assist in troubleshooting any issues related to chemical processes or water quality problems in production. Regulatory Compliance : Ensure all activities are in compliance with local, national, and international regulatory standards (e.g., ISO, ASTM, EPA). Stay updated on new testing methods, safety regulations, and industry trends. Qualifications & Skills: Education : Bachelor’s degree in Chemistry, Environmental Science, or related field. Certification or training in water quality analysis or laboratory management is a plus. Experience : Minimum of 2-3 years of hands-on experience in a laboratory setting, specifically in titration and water analysis. Experience with various titration methods (visual) and water testing techniques. Technical Skills : Proficient in using laboratory instruments such as pH meters, conductivity meters, and automatic titrators. Strong understanding of analytical chemistry principles, particularly in titration and water analysis. Attention to Detail : High level of accuracy and attention to detail when conducting tests and interpreting results. Ability to identify anomalies in data and take corrective actions when necessary. Communication : Strong written and verbal communication skills for preparing reports, lab notes, and communicating findings to internal teams. Problem-Solving : Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues. Safety : Knowledge of laboratory safety protocols and experience working with hazardous chemicals. Working Conditions: Full-time, (9am-7pm) Laboratory setting with a focus on cleanliness, safety, and maintaining a high level of order. Some tasks may require the handling of hazardous chemicals or exposure to high-temperature processes, with appropriate safety gear provided. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person
Job Description: Fitter – Chemical Company Position: Fitter Department: Maintenance / Engineering Location: Rai Sonipat Job Summary: We are seeking a skilled and experienced Fitter to join our maintenance team at Gemini Stearates. The Fitter will be responsible for the alignment, installation, maintenance, and troubleshooting of critical industrial machinery, including blowers, centrifuges, dryers, pumps, mixers, choppers, and other rotating equipment used in chemical processing. This role is vital to ensuring that our machinery operates efficiently, safely, and reliably, reducing downtime and improving overall productivity. Key Responsibilities: Alignment of Rotating Equipment: Perform precision alignment of rotating machinery, including blowers, centrifuges, dryers, pumps, mixers, choppers, and fans, using laser alignment tools, dial indicators, and other alignment equipment. Ensure that shafts, couplings, and bearings are properly aligned to minimize vibration, wear, and energy loss. Correct misalignments based on manufacturer specifications and operational requirements. Installation & Assembly of Equipment: Assist in the installation and commissioning of new machinery, including pumps, blowers, centrifuges, and dryers, ensuring proper alignment and functioning. Assemble and fit components such as bearings, gears, shafts, and housings to meet specifications and operational standards. Preventive & Corrective Maintenance: Conduct regular inspections and preventive maintenance on critical machinery, including blowers, centrifuges, pumps, mixers, and choppers, to ensure optimal performance. Identify mechanical failures, misalignments, and potential wear issues, performing necessary repairs or replacements. Lubricate machinery, replace seals, belts, bearings, and other components as needed to maintain machinery performance. Troubleshooting & Diagnostics: Diagnose mechanical issues in rotating machinery and recommend solutions for repairs or replacements. Use diagnostic tools and techniques to detect imbalances, vibrations, or unusual sounds indicating mechanical issues in pumps, blowers, centrifuges, or mixers. Perform corrective actions based on root-cause analysis to restore machinery to optimal performance. Safety & Compliance: Follow strict safety protocols while working with hazardous chemicals, high-pressure systems, and rotating machinery. Ensure compliance with industry standards, such as OSHA, and company safety guidelines. Report any unsafe working conditions or equipment malfunctions to the maintenance supervisor. Documentation & Reporting: Keep accurate records of all maintenance activities, including machine alignments, repairs, and inspections. Maintain detailed maintenance logs to track equipment performance, failures, and repairs for future reference. Provide clear and concise reports on machinery status, downtime, and corrective actions taken. Collaboration & Support: Work closely with engineers, production teams, and other maintenance personnel to coordinate maintenance schedules and troubleshooting activities. Provide technical guidance and support to junior fitters and trainees as needed. Continuous Improvement: Recommend improvements in maintenance processes, equipment design, or operational practices to enhance equipment longevity and efficiency. Stay updated with the latest advancements in machinery alignment techniques and maintenance technologies. Qualifications & Skills: Education: Technical diploma experience in Industrial Maintenance, or a related field. Vocational training or apprenticeship in fitting, machining, or mechanical maintenance. Experience: Minimum of 3 years of hands-on experience in maintenance, alignment, and repair of rotating machinery in an industrial or chemical manufacturing environment. Experience working with a variety of equipment, including blowers, pumps, centrifuges, mixers, and dryers. Technical Skills: Proficient in using mechanical alignment tools, including laser alignment devices, dial indicators, and vibration analysis equipment. Strong understanding of the operation and maintenance of industrial equipment such as pumps, centrifuges, dryers, blowers, mixers, and choppers. Ability to read and interpret mechanical drawings, blueprints, and technical manuals to understand alignment specifications. Troubleshooting & Problem-Solving: Ability to diagnose mechanical problems in rotating equipment and take appropriate corrective actions. Strong attention to detail and ability to identify underlying issues that may affect equipment performance. Physical Requirements: Ability to lift and carry heavy components, tools, and machinery parts. Comfortable working in confined spaces, elevated areas, and at heights. Ability to work in varying environmental conditions (e.g., temperature fluctuations, noise). Safety Awareness: Knowledge of safety practices for working with machinery, chemicals, and industrial equipment. Ability to follow safety protocols and ensure the safe operation of equipment and tools. Communication: Strong communication skills, both written and verbal, to collaborate with team members and report on maintenance activities. Ability to document maintenance work clearly and concisely. Working Conditions: Full-time, [8am-8pm]. Industrial or chemical processing environment, requiring strict adherence to safety protocols. May be required to work during off-hours, weekends, or overtime to minimize production downtime. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Job Title: Junior Chemist Department: Quality Control / Production / R&D Reporting To: Senior Chemist / Production Manager / QC Head Location: [SONIPAT} Job Summary: The Junior Chemist will be responsible for assisting in routine chemical analysis, quality testing, formulation trials, and production support activities. The role involves ensuring that all products meet required specifications and industry standards, maintaining laboratory records, and supporting the smooth operation of the chemical plant. Key Responsibilities: Conduct routine testing of raw materials, in-process samples, and finished products as per standard operating procedures (SOPs). Assist in maintaining and calibrating laboratory instruments (e.g., pH meter, viscometer, muffle furnace, etc.). Record and interpret analytical data accurately and prepare test reports. Support R&D or production teams in new formulation development or process improvement trials. Ensure adherence to safety, health, and environmental regulations while performing lab and plant activities. Monitor batch reactions, sampling, and chemical blending processes under supervision. Maintain laboratory cleanliness and proper storage of chemicals and reagents. Report non-conformance or deviations immediately to the Senior Chemist or QC Head. Assist in preparing and maintaining technical documentation such as TDS, COA, and MSDS. Coordinate with the production team for process validation and product quality assurance. Qualifications and Experience: Education: B.Sc. / M.Sc. in Chemistry (or Industrial Chemistry, Applied Chemistry). Experience: 0–2 years in a chemical manufacturing or related industry (freshers may also apply). Job Type: Full-time Pay: Up to ₹20,000.00 per month Work Location: In person
Job Title: Operations Executive Department: Operations Reports To: Operations Manager / General Manager Job Summary: The Operations Executive is responsible for overseeing daily operational activities, ensuring smooth stock management, accurate reporting, and maintaining performance standards across all departments. This role includes taking charge of supervisory duties during staff absences and supporting continuous process improvement. Key Responsibilities: 1. Stock Management & Inventory Control Conduct regular stock taking and cycle counts to ensure inventory accuracy. Reconcile physical stock with system records and identify discrepancies. Coordinate with procurement and warehouse teams for stock replenishment and adjustments. Maintain proper documentation and reports for all stock activities. Monitor stock movement to reduce wastage, overstocking, or shortages. 2. Reporting & Documentation Prepare and submit daily, weekly, and monthly operational reports. Analyse operational data to identify trends, variances, and areas for improvement. Generate inventory, manpower, and performance-related reports for management review. Ensure timely and accurate submission of all reports as per company standards. 3. Supervisory Responsibilities Act as the point of contact and take charge of supervisor duties in their absence. Oversee day-to-day operations and ensure workflow continuity during staff leave. Support and guide team members to meet performance and productivity targets. Enforce company policies, safety standards, and operational procedures. 4. Performance Monitoring Monitor and evaluate the performance of all departments under operations. Track key performance indicators (KPIs) and prepare performance dashboards. Identify process gaps and recommend corrective actions. Support implementation of continuous improvement initiatives. 5. Coordination & Communication Liaise with different departments to ensure operational alignment. Report operational challenges and propose practical solutions to management. Assist in organizing training sessions to improve team efficiency and knowledge. Qualifications & Requirements: Diploma or Bachelor’s Degree in Business Administration, Operations Management, Supply Chain, or related field. Minimum 2–3 years of experience in operations, stock/inventory management, or supervisory role. Strong analytical and reporting skills. Proficient in MS Office (especially Excel) and inventory management systems. Good leadership, communication, and problem-solving abilities. Ability to work independently and handle multiple responsibilities. Key Competencies: Attention to detail and accuracy. Strong organizational and time management skills. Team leadership and accountability. Proactive and results-oriented mindset. Integrity and reliability in handling operational data. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Job Title: Operations Executive Department: Operations Reports To: Operations Manager / General Manager Job Summary: The Operations Executive is responsible for overseeing daily operational activities, ensuring smooth stock management, accurate reporting, and maintaining performance standards across all departments. This role includes taking charge of supervisory duties during staff absences and supporting continuous process improvement. Key Responsibilities: 1. Stock Management & Inventory Control Conduct regular stock taking and cycle counts to ensure inventory accuracy. Reconcile physical stock with system records and identify discrepancies. Coordinate with procurement and warehouse teams for stock replenishment and adjustments. Maintain proper documentation and reports for all stock activities. Monitor stock movement to reduce wastage, overstocking, or shortages. 2. Reporting & Documentation Prepare and submit daily, weekly, and monthly operational reports. Analyse operational data to identify trends, variances, and areas for improvement. Generate inventory, manpower, and performance-related reports for management review. Ensure timely and accurate submission of all reports as per company standards. 3. Supervisory Responsibilities Act as the point of contact and take charge of supervisor duties in their absence. Oversee day-to-day operations and ensure workflow continuity during staff leave. Support and guide team members to meet performance and productivity targets. Enforce company policies, safety standards, and operational procedures. 4. Performance Monitoring Monitor and evaluate the performance of all departments under operations. Track key performance indicators (KPIs) and prepare performance dashboards. Identify process gaps and recommend corrective actions. Support implementation of continuous improvement initiatives. 5. Coordination & Communication Liaise with different departments to ensure operational alignment. Report operational challenges and propose practical solutions to management. Assist in organizing training sessions to improve team efficiency and knowledge. Qualifications & Requirements: Diploma or Bachelor’s Degree in Business Administration, Operations Management, Supply Chain, or related field. Minimum 2–3 years of experience in operations, stock/inventory management, or supervisory role. Strong analytical and reporting skills. Proficient in MS Office (especially Excel) and inventory management systems. Good leadership, communication, and problem-solving abilities. Ability to work independently and handle multiple responsibilities. Key Competencies: Attention to detail and accuracy. Strong organizational and time management skills. Team leadership and accountability. Proactive and results-oriented mindset. Integrity and reliability in handling operational data. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person