Customer Support like helping customer with finilizing the products by connecting them over calls or whatsapp and resolve any issue if they face & computer operations like generating invoices uploading product on multiple social media platform generating corier shipment label through automated platform
Job Title Telecaller Cum Computer Operator Location Geelan fabrics (warehouse) 5th Floor AS TOWER, Diwan Dewdi, Madina Circle Hyderabad-2 Work Time Monday to Saturday 11:45 am to 10:15 pm Interview Walk in at our Warehouse Salary 12k to 20k Experience Minimum 1 yr Role Summary .Generate bills/invoices for online orders using the billing system. .Handle payment processing (cash,UPI, etc) and issue receipts. .Maintain daily sales registers and reconcile billed amounts with cash/card/UPI collections. .Address billing discrepancies, customer queries related to billing. .Oversee the packaging of garments/orders: ensure correct product, size, quantity, quality, packaging materials used. .Coordinate with dispatch/ courier team to schedule shipments, labeling, pickup, documentation. .Maintain dispatch logs, track shipments, update status in system (or Excel/ERP) and follow up on any issues (delays, damages, returns). .Ensure stock/packing material availability and escalate when low. .Respond to customer enquiries via WhatsApp or phone: order status, billing questions, product availability, returns/exchanges. .Maintain customer contact records and chat logs for follow-up and service improvement. Qualifications & Skills .12th pass .Basic computer literacy (MS Excel, billing/POS software, WhatsApp/phone). .Good communication skills (verbal and written) – comfortable speaking to customers on phone/WhatsApp. .Ability to work under pressure (e.g., end-of-day billing/last-minute dispatches) and meet deadlines.