2 Gds Sabre Jobs

Description Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industrys tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay. About The Role The Customer Services department at ETG is dedicated to enhancing the customer experience through ongoing efforts to implement improvements and drive positive change. We&aposre seeking a dynamic Team Leader to guide and inspire our dedicated team. The ideal candidate possesses strong leadership skills, a problem-solving mindset, and the ability to drive team performance. If you&aposre passionate about fostering growth and collaboration in a fast-paced environment, join us in shaping the future. Requirements Minimum 2 years of team handling experience Minimum HSC Pass Experience in GDS (Sabre, Amadeus, or Galileo) Windows, MS Office, Google Applications (expert) Fluent in English - any additional language will be considered a plus Team player Preferred: Graduation or masters degree in Tourism, Business Administration, or a relative field Amadeus, Sabre, and Galileo (expert) Excellent communication skills Duties & Responsibilities Team development responsibilities Support team members in their daily tasks Deliver training on the job Discuss & set personal targets with each team member Monitor team: their behavior towards customers & colleagues, their problems or ideas Evaluate team members: performance, mistakes, losses, creativity, strengths, weaknesses, attitude Discuss the teams performance (quality of their services, mistakes, productivity) with the Assistant Manager and work on improvements whenever necessary Organize & run regular team meetings and one-on-ones to groom team members Assess received feedback from clients/colleagues Prepare reports Discuss/report performance of day/week and special issues - quality wise with the Manager Discuss or escalate daily issues and report the day&aposs Summary to the Manager Ensure the teams effective functioning Manage team members daily schedules and ensure assigned tasks are completed Supervise attendance and ensure time adherence by all team members Monitor Calls & Delegate cases as appropriate Coach and mentor team members to grow in their role 2-3 years of minimum experience in team handling in the respective travel industry or at a similar position Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation. Show more Show less

GoFlySmart is an emerging B2B travel company specializing in air-ticket services with a passionate team having over 15 years of experience in the travel and aviation sector. Utilizing advanced technology, GoFlySmart provides travel agents with superior booking margins compared to other portals. The company offers Fixed Departures and Group Airfares for both domestic and international sectors, trusted by over 14,000 active travel partners. GoFlySmart is committed to making flight ticket booking convenient and ensuring the best deals for its travel agents. This is a full-time on-site role for a GDS Expert - Air Ticketing Executive, located in Siliguri. As the Air Ticketing Executive, you will be responsible for handling ticket sales, managing reservations, providing excellent customer service, and ensuring effective communication with clients and travel agents. Additionally, you will work on sales strategies to maximize ticket sales. Key Responsibilities: - Create and manage complete flight itineraries on GDS (Amadeus/Galileo/Sabre) for FITs and group departures - Coordinate and confirm group fares with airline partners based on travel requirements - Respond to fare-related queries, itinerary change requests, and booking updates from agents and internal sales teams - Ensure all PNRs are accurately built, ticketing deadlines tracked, and bookings monitored until the travel date - Assist in fare comparisons, seat blocks, and ensuring airline group contracts are fulfilled - Manage all pre-departure communication related to flight changes, schedule updates, and operational notes - Maintain airline group PNRs, monitor fare deadlines, and ensure timely issuance of tickets Skills Required: - Minimum 2 / 4 years of hands-on experience with any major Central Reservation System CRS (GDS Amadeus, Galileo, or Sabre) - Knowledge of fare rules, airline policies, and group fare handling - Strong communication and coordination skills - Ability to work under timelines and manage multiple group itineraries efficiently Qualifications: - Proficiency in Ticket Sales and Reservations - Strong Communication and Customer Service skills - Sales skills to drive ticket sales and achieve targets - Familiarity with GDS systems and airline ticketing software - Excellent problem-solving skills and attention to detail - Ability to work independently and as part of a team - Experience in the travel and aviation industry is a plus - Bachelor's degree in Tourism, Travel Management, or related field preferred,