1218 Gds Jobs - Page 31

Min 3 years exp in UK Travel sales. voice process flights booking || Meta Calls salary up to 65k rotational shifts No Cabs Rotational Off call Ramya 08864946771 Required Candidate profile Excellent communication skills no freshers only uk travel process exp immediate joiners only Ramya - 8864946771 Perks and benefits unlimited incentives

Roles and Responsibilities Manage travel processes for international clients, ensuring seamless execution of itineraries. Coordinate with airlines, hotels, and other stakeholders to resolve any issues or concerns. Oversee ticket booking, cancellation, and amendment processes using Amadeus, Galileo, Sabre systems. Monitor customer satisfaction ratings (CSAT) and implement strategies to improve service quality. Ensure compliance with SLAs by maintaining high levels of productivity and efficiency. Contact - Neelam HR 9594690866 Neelam.Shahu@teleperformancedibs.com

Job description Role & responsibilities Assist Australian clients via phone with their travel enquiries and booking needs Offer the most competitive airfare options tailored to client preferences and travel requirements Book and sell international flights, primarily between Australia and the Indian subcontinent, as well as other global destinations Perform proactive follow-ups to ensure successful booking closures Liaise with airlines when required to facilitate smooth travel arrangements Accurately assess customer needs to recommend the most suitable travel solutions Cultivate strong client relationships to encourage repeat business and customer loyalty Preferred candidate profile Minimum 2 years of experience in selling international flight tickets Strong sales skills with a proven ability to meet and exceed targets Results-driven and goal-oriented approach to sales Proficient in both verbal and written English Hands-on experience with any GDS Familiarity with CRM tools For more details visit Company website - https://friendstravel.com.au/ Google profile - https://g.co/kgs/Tpr26Gu LinkedIn - https://au.linkedin.com/company/friends-travel-india-private-limited Facebook Australia - https://www.facebook.com/friendstravelau Instagram Australia - https://www.instagram.com/friendstravelau/ Facebook India - https://www.facebook.com/profile.php?id=100067152578270 Additional Benefits- Weekly, monthly, annual bonuses and incentives Provident fund Good salary hike

Hello Candidates, Greetings of the day Hungry Bird IT Consulting Services!! We are currently hiring for Air Ticketing Executive for our client. Location: Hyderabad. Experience: Freshers Job Summary We are seeking a motivated and detail-oriented Air Ticketing Executive to join our growing team. This is an entry-level opportunity ideal for individuals passionate about aviation and eager to build a career in the travel and tourism industry. You'll play a key role in managing airline ticket reservations, ensuring accurate issuance, and delivering exceptional customer service for our travel packages. Job Responsibilities: Process airline bookings accurately and efficiently using GDS platforms (e.g., Amadeus, Sabre, Galileo). Issue and reissue airline tickets, handle cancellations, and process refunds in compliance with airline policies. Provide accurate, up-to-date information to clients regarding flight schedules, fare rules, and travel requirements. Assist customers with booking inquiries and resolve ticketing issues quickly and professionally. Maintain precise records of all ticketing transactions and related documentation. Stay informed on the latest airline fare structures, ticketing procedures, and travel advisories. Assist in handling customer complaints and queries related to air travel and ticketing. Collaborate with the tours and operations team to ensure seamless travel arrangements. Qualifications: High school diploma or equivalent; a degree or diploma in travel and tourism is a plus. IATA certification in air reservation, ticketing & reporting Basic computer literacy and proficiency in Microsoft Office Suite. Excellent communication and customer service skills. Strong attention to detail and accuracy. Ability to work in a fast-paced environment. Willingness to learn and adapt to new technologies and airline policies. Interested candidates can share their CV to priya@hungrybird.in/ 8008832123 or 8885825360 Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HR MANAGER , 7 YEARS, 20 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards Priyanka priya@hungrybird.in 8008832123

Role & responsibilities We are looking for International Voice process - GDS tool experience. Experience : Min 6months to 3yrs Work location : Chennai Required Skills : 1. Min 6months to 3 yrs of experience any GDS tool like Galileo, Sabre, Amadeus etc. 2. Any graduation. 3. Willing to work in night shifts. Perks and benefits Salary : upto 5.5lpa Interested candidates can apply to kinnera259@gmail.com or 9884001531. Regards, HR Manager

* Manage international & domestic air ticket bookings using Amadeus/Galileo * Execute PNR reservations, cancellations & changes with GDS systems *Communicate with airlines directly regarding rescheduling and cancellation

Job Title: Travel Executive Location: Gurgaon Job Type: Full-Time, Work from Office Experience: 2-3 years Industry: Travel & Tourism Job Summary : We are seeking a highly skilled and experienced Executive Travel Desk to join our dynamic team. The ideal candidate will be a graduate with an IATA certification and a strong background in air ticketing, planning, and customer service. Proficiency in GDS such as Amadeus and Focal point is essential, along with a working knowledge of visa documentation processes. Key Responsibilities: Manage air ticket & Visa services for Indian and Expat staff. Provide accurate and timely travel advice including routing and fare calculations. Use GDS systems (Amadeus/Focal point) to search and confirm travel arrangements. Develop cost-effective tickets. Maintain up-to-date knowledge of travel regulations, airline rules, and visa procedures. Coordinate with TMC for tickets and Visas. Benchmark industry best practices for continuous improvement. Handle hotel bookings Manage billing, payments, and compliance in the process. Maintain travel MIS & DSR. Required Qualifications & Skills: Bachelor's degree in Tourism or equivalent qualification is preferred IATA certification preferred 45 years of relevant experience as a Travel desk operation for multinational company handling complex travel management. Excellent communication and interpersonal skills, organizational and multitasking abilities. In-depth knowledge of air ticketing and online travel booking tools. Proficient in Worldwide Travel Software – GDS. Ability to handle a fast-paced environment and work under pressure. Attention to detail and accuracy in handling administrative duties. Please note that we follow an alternate Saturday working schedule, where the 2nd and 4th Saturdays are working days, while the 1st, 3rd, and 5th Saturdays are off.

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL VOICE PROCESS PRIYA - 8744857809 TRAVEL/BANKING/TECHNICAL GRAD/UG/FRESHER/EXPERIENCE SALARY DEPENDING ON LAST TAKEHOME(UPTO 7 LPA) LOCATION - GURUGRAM WFO, 5 DAYS, 24*7 SHIFTS CAB+ INCENTIVES IMM. JOINERS

Job Description: We are looking for a customer-focused and tech-savvy Customer Service Executive with prior experience in the travel industry . The ideal candidate should be proficient in GDS systems (such as Amadeus, Sabre, or Galileo) and other travel-related tools. You will be responsible for handling customer inquiries, managing bookings, resolving travel issues, and ensuring a seamless travel experience for our clients. To apply, Call/WhatsApp HR Sania at 9971191235 or Miss Susanah at 9910069479 Key Responsibilities: Assist customers with flight, hotel, and travel bookings via phone, email, or chat Modify or cancel reservations as per client requests and fare rules Use GDS and other tools to check availability, pricing, and issue tickets Resolve customer complaints promptly and professionally Coordinate with airlines and suppliers for special requests or escalations Requirements: Minimum 1 year of experience in a travel customer service role Hands-on experience with GDS (Amadeus/Sabre/Galileo) Familiarity with travel portals and booking engines Excellent communication and problem-solving skills

Call/WhatsApp ur CV HR Sneha on 8448100705 Travel Sales Consultant PPC campaign We can consider any international sales exp Min 1 year TRAVEL sales process experience is a must(Hotel & Car Sales /Flight sales) Salary upto 50K + Lucrative Incentives Required Candidate profile Candidates must have experience in US Travel Sales Process or any International sales Need excellent knowledge of PPC Campaign with Hotel and Car rental sales process Need only immediate joiner

Roles and Responsibilities Ensure compliance with IATA regulations and standards for airline operations. Conduct regular audits to identify areas of improvement in travel processes and implement corrective actions. Develop and maintain quality control procedures for ticketing, reservations, and customer service. Collaborate with internal stakeholders to resolve issues related to flight schedules, baggage handling, and passenger services. Provide training on IATA guidelines and best practices to staff members. Desired Candidate Profile 7-12 years of experience in the aviation industry or a related field (IATA certification preferred). Strong knowledge of GDS systems such as Amadeus, Galileo, Sabre; proficiency in Air Ticketing software like Worldspan or Inventory Management Systems like ARMS. Familiarity with Travel Processes including EMDs (Electronic Miscellaneous Documents) management.

Req-Travel Sales Agents (ppc calls ) Exp- 2 years Salary - 70k Location - delhi / gurgaon 5 days working / night shifts NO CCE / NO Backed immedaite joiner ony send me your cv on whatsapp - 8512850830

We are Hiring US Travel Sales PPC and Meta Agent Loc- Delhi West need minimum one year of experience in US travel sales Sal- 45k -60k 5 working days | Cab | Meals | unlimited incentives Call/Whatsapp- 8174083320 |Shubhangi

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

TRAVEL SALES CONSULTANT Min 2 Yr of experience in Travel sales PPC and Have good knowledge of Amadeus. Salary upto 65k + Incentives Monam Call / Whats app 9060745209 Email: monamsingh782@gmail.com Required Candidate profile Monam Call / Whats app 9060745209 Email: monamsingh782@gmail.com

1 YEAR EXPERIENCE IN TRAVEL VOICE WITH GDS/AMADEUS/GALILEO US SHIFT TIMINGS JOINING BONUS CAB FACILITY 5 DAYS WORKING EXCELLENT COMMUNICATION SKILLS REQUIRED DROP YOUR CV AT 9758730777

Need Min 1 yr of exp in Travel domain/GDS/Mannual Ticketing G/UG Salary goes upto 35k in hand+Allowances Noida / gurgaon 24*7 5 days working both way cabs Contact: Shristi 8800967949 shristiguptaimaginators@gmail.com Required Candidate profile Need good communication skills Need immediate joiners Need hands on exp with GDS Softwares and Mannual ticketing

CUSTOMER SERVICE ROLE FOR INTERNATIONAL PROCESS SHRUTI 9958371382 TRAVEL/BANKING/TECHNICAL GRAD/UG/FRESHER/EXPERIENCE SALARY DEPENDING ON LAST TAKEHOME(UPTO 7 LPA) LOCATION - GURUGRAM/ NOIDA WFO, 5 DAYS, 24*7 SHIFTS CAB+ INCENTIVES Required Candidate profile GOOD COMMUNICATION SKILLS IMMEDIATE JOINERS SHOULD BE WILLING TO DO 24*7 SHIFTS

Candidate must have exp US PPC Calls in Travel process Call Ruchika @9650997623 Required Candidate profile Excellent Communications skills Perks and benefits unlimited incentives

Quality Analyst (Data Annotation) Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. SLA Management: Lead initiatives to meet contractual SLAs related to quality audit targets, ensuring timely and accurate delivery. Risk Identification & Feedback: Identify operational risks and provide feedback with actionable recommendations based on audited interactions, adhering to specified timelines. Team Briefings: Conduct regular team briefings to discuss performance, share qualitative insights, address process updates, and review top errors identified through monitoring and Q&A sessions. Calibration & Quality Sessions: Lead calibration sessions and transaction checks with cross-functional teams to ensure the alignment and consistency of quality standards. Data Analysis: Produce and monitor variance and flux analysis to pinpoint improvement opportunities in processes and operations. Regular Performance Checks: Conduct routine checks to detect and address abnormalities, ensuring these are communicated to relevant internal teams for timely resolutions. Coaching & Mentoring: Coach agents on key performance metrics (FCR, C-SAT, AHT), provide ongoing feedback for continuous improvement, and foster a culture of self-improvement. Visual Management: Track team-wise daily and month-to-date (MTD) performance in quality, CSAT, and CCR, identifying gaps and recommending actionable solutions for improvement. Collaboration: Partner with training and supervisory teams to update training materials and address focus areas for continuous quality enhancement. Mentorship: Mentor junior team members, supporting their skill development and overall growth within the team. Client Liaison: Collaborate with clients to propose and implement quality improvement initiatives, ensuring that all recommendations align with client expectations and business goals. Knowledge & Skills: Language Proficiency: Fluency in English with strong verbal and written communication skills. Interpersonal Skills: Ability to engage and build rapport with a diverse, multicultural team. Coaching & Feedback: Strong coaching skills, with the ability to provide constructive feedback and support team development. Analytical & Listening Skills: Excellent listening abilities and strong analytical skills to identify issues, suggest improvements, and drive data-based decisions. Experience: At least 1 year of experience in a similar role within a BPO or contact center environment. Experience in chat processes is mandatory. Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Education: Graduate in any discipline. Whats Expected: Ability to mentor and coach teams, driving continuous improvement in quality performance. Passion for delivering measurable quality outcomes and client satisfaction. Strong problem-solving skills with the ability to implement data-driven solutions. Expertise in managing multiple stakeholders and clients to achieve operational excellence. What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Extensive training and development throughout your tenure A world-class work culture you wont want to miss! Interested candidates can apply directly or share their resume on Nidhi Rastogi 8630322833 nidhi.rastogi@igtolutions.com

L2 support SME in a Service Delivery role for Sabre applications used in Etihad airways. The candidate is expected to triage the issues reported , analyse and provide a solution to the issues reported. Experience in handling Production issues is mandatory preferably in Airlines domain. In addition the candidate should be flexible for handling High severity Incidents and interacting with other 3 rd party vendors and internal ADM teams. The profile would also require supporting for on call duties as per roster in a 24 x 7 model Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Knowledge of related messages and options used for live scenario /use cases for Airport and reservation systems. Basic working Knowledge of Sabre Air vision and Air centre systems /similar GDS system including Catering, Fares management , scheduling etc. Basic working knowledge of REST API and ability to recreate Web issues and capture related RQ and RS logs. Basic knowledge of Host GDS commands Preferred technical and professional experience Working knowledge of handling Live time bound scenarios requiring issue resolution within stipulated time. Basic knowledge of Access privileges and User profile configurations of UserIDs /EPR for Airport and Reservation systems. Proficiency in Sabre Interact Airport and Reservations systems or in a similar GDS system.(proficiency level = Intermediate / Expert

Need minimum 1 year experience in travel domain (voice) Salary upto 35,200 in hand (40k ctc) Allowances are also there Both side cabs Location: Noida Interested may contact or share references: Taranpreet Kaur: 7217649106 Required Candidate profile Excellent communication skills, experience in GDS ( Amadeus and Galileo), manual ticketing, manual calculation of fares.

Handling inbound US calls and converting them into sales mainly flight bookings. Selling flight tickets . Having exp in changing dates, refunds, and schedule changes Meta calls. Call Or Whatsapp Ramya - 8864946771 Required Candidate profile 1 years of experience required in handing Meta calls for flight Sound knowledge of International Flight fares. Knowledge of the Meta travel sales process Immediate joiners . No Freshers. 8864946771 Perks and benefits Unlimited Incentive Both sided cabs

? Breaks down and prioritizes team backlog ? Advanced computer software skills. Minimum 8 years tech experience; Minimum 2 years as TPM / BA;with Airine, GDS domain experience ? Analyses business/customer problems and identify Sabre product gaps ? Excellent written and verbal communication skills; ? Provides input to technical and business aspects of requirements ? Ability to handle multiple projects simultaneously. ? Collaborates with team to provide input on requirements (for sprint planning) ? Provides inputs during sprint execution ? Provides inputs for go/no-go decision making for every release in conjunction with key stakeholders (incl. promotion to CVT, cert, prod environments) ? Authorized to accept/sign-off stories at completion ? Attends scrum ceremonies ? Supports Product Managers, Interfaces with Marketing/Customer for developing an understanding of business problems ? Creates Functional Requirements Document (FRD) as required ? Verifies accuracy of release notes, SAN, User Guide as required in ship with Product Manager ? Owns the sizing process ? Conducts customer demo as needed

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.