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1 - 2 years

2 - 3 Lacs

Thane

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Teleperformance is hiring for Travel Process for Immediate Joiner Requirement- HSC/Grad Minimum 1 Year Exp.in extensive GDS knwoledge & experience in Amadeus/ Sabre (reissuance, refunds, cancellation, partial exchange, schedule change, etc.) on paper Excellent Communication Skills Customer service experience can also apply Nature of Job Voice process Job Details Work from office 24*7 Rotational shift & 2 Rotational week offs 5 Days working Salary- Upto 42k Inhand (depending on last drwan) Location- Thane Note- Excellent communication is needed. Interested candidates can share resume or call on Deepa - 7506251159

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1 - 6 years

3 - 5 Lacs

Delhi NCR, Delhi, Noida

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Jobs in Delhi Need only QA experienced in PPC calls Hiring for English Need immediate joiners Both Side Cab 5 days Nights shifts/ Rotational offs Salary upto 40K Contact/ drop cv on 8826770027- Shivam Anand

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2 - 5 years

2 - 5 Lacs

Gurgaon

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*Key Responsibilities:* Issue Domestic & International tickets using GDS systems (Amadeus/Galileo). Handle international itineraries, destinations, corporate fares, and airline updates. Work in Implant and Back Office setups as required. Deliver excellent service in a Corporate / B2B International ticketing environment. Comfortable with rotational shifts. *Preferred Candidate Profile:* Any Graduate/Diploma in Tourism/IATA Certified. Experience* Minimum 2+ years in corporate ticketing with hands-on experience in Amadeus and GDS. Strong communication skills and in-depth knowledge of ticketing processes. Travel industry background is mandatory. * Why Join Us? * - Work with a market leader in the travel industry. - Be part of a vibrant and professional team. - Opportunities to grow your career in a thriving industry. If this role excites you and you meet the requirements, send your CV to snehal.parab@riya.travel or ping me directly text me on 8291049181. Lets shape the future of travel together!

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0 - 5 years

3 - 4 Lacs

Chennai

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Role & responsibilities Handle inquiries regarding ticketing for travel, events, or transportation services. Process ticket bookings and reservations accurately, ensuring correct details are entered into the system. Coordinate with travel agents, event organizers, or other relevant bodies for ticket availability, pricing, and booking confirmations. Provide customers with up-to-date information on ticket availability, cancellations, or changes in schedules. Assist customers with ticket modifications and cancellations. Maintain a high level of customer satisfaction by addressing any issues promptly and professionally. Ensure all documentation and records are updated and maintained in a timely manner. Work with internal team to handle any special requests or client-specific needs. Preferred candidate profile Diploma or equivalent; a degree in travel & tourism or related fields is a plus. Proven experience as a ticketing executive, travel agent, or in a customer service role. Familiarity with booking systems, travel management tools, and customer service software. Excellent communication and interpersonal skills. Ability to handle multiple tasks simultaneously in a fast-paced environment. Strong attention to detail and organizational skills. Knowledge of airline, train, bus, or event ticketing processes is highly preferred. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills. Preferred Skills: Experience with global distribution systems (GDS) like Amadeus, Sabre, or Galileo. Fluency in multiple languages (helpful for international bookings). Personal Attributes: Strong problem-solving ability. Ability to work independently as well as part of a team. Positive attitude with a focus on customer satisfaction.

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5 - 10 years

0 - 0 Lacs

Mumbai Suburbs, Mumbai, Mumbai (All Areas)

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Designation : Sr. Consultant / Consultant - Ticketing Experience : 5 + years Job Location : Mumbai Shift : Afternoon Shift (Rotational) Location : Work from Office Preferred : Male 5 + years experience, well versed with tools like Galileo / Amadeus and Handling Corporate queries. Roles and Responsibilities: Be responsible for providing customer support to clients related to reservation, ticketing and booking with experience on hotel and Car booking also. Ticketing (both Domestic & International), maintain of ticket request sheets/register and Visa documentation, billing for clients. Guiding the clients with good routing and fares. To work towards converting every enquiry into a booking by providing tailor-made package to the guests Making professional, accurate, cost arrangements for clients while providing excellent customer service. Ticket billing, sending O/S to clients, payment follow ups (in absence of accountant) Work on tools like Galileo / Amadeus. Taking care of Premier Customers/ Corporates

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0 - 5 years

3 - 4 Lacs

Noida

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Elite Business Solution is hiring for International Cruise Process, Noida - Assist customers in booking & reservations. - Provide detailed information about cruise packages, destinations, onboard facilities, and pricing. Contact Sahil 7599810837 Required Candidate profile - Work from Office - Both Side Cabs (hiring zone) - Graduate Fresher - Ug with 6 Month of BPO Experience - 5 Days Rotational Shifts - Salary Up to 28k In-hand - Immediate Joiners preferred

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1 - 4 years

2 - 5 Lacs

Chennai, Mumbai

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Role & responsibilities We are looking for International Voice process - GDS tool experience. Experience : Min 6months to 3yrs Work location : Chennai Required Skills : 1. Min 6months to 3 yrs of experience any GDS tool like Galileo, Sabre, Amadeus etc. 2. Any graduation. 3. Willing to work in night shifts. Perks and benefits Salary : upto 5.5lpa Interested candidates can apply to kinnera259@gmail.com Regards, HR Manager

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1 - 5 years

3 - 5 Lacs

Chennai

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Required Qualifications Excellent fluency in English - Proficiency & Comprehension (spoken and written) as verified by a client-approved formal test Accent neutral verbal communications (B1H) Minimum 6months of Sabre or Amadeus working experience a MUST, must be adept at the latest versions of both GDSs. Farelogix experience a plus. Minimum 18 months of experience in ADM Research for an airline preferred or equivalent experience in Ticketing and/or Fare Auditing. Critical thinking with the ability to research ADMs thoroughly, collect and analyze all data points to determine best resolution by capitalizing on in-depth knowledge of airline fare policies, schedule change, exchanges, etc. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis Shift : US Shift Shift timings : 6.30pm to 3.30am Notice Period : Immediate joiners Preferred candidate profile Experience Minimum 6months of experience in researching GDS tools (Amadeus, Galileo/ Sabre) for an airline carrier or travel agency or 6months to 4yrs end to end experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Interested candidates can contact HR 9884001531

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1 - 6 years

2 - 6 Lacs

Navi Mumbai, Mumbai

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Required Qualifications : Excellent fluency in English - Proficiency & Comprehension (spoken and written) as verified by a client-approved formal test Accent neutral verbal communications (B1H) Minimum 6months of Sabre or Amadeus working experience a MUST, must be adept at the latest versions of both GDSs. Farelogix experience a plus. Minimum 18 months of experience in ADM Research for an airline preferred or equivalent experience in Ticketing and/or Fare Auditing. Critical thinking with the ability to research ADMs thoroughly, collect and analyze all data points to determine best resolution by capitalizing on in-depth knowledge of airline fare policies, schedule change, exchanges, etc. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis Shift : US ShiftShift timings : 6.30pm to 3.30am Notice Period : Immediate joiners Preferred candidate profile Experience Minimum 6months of experience in researching GDS tools (Amadeus, Galileo/ Sabre) for an airline carrier or travel agency or 6months to 4yrs end to end experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Interested candidates can contact HR 9884001531 or kinnera259@gmail.com Regards, HR Manager

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1 - 4 years

2 - 5 Lacs

Mumbai

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Role & responsibilities We are looking for International Voice process - GDS tool experience. Experience : Min 6months to 3yrs Work location : Chennai Required Skills : 1. Min 6months to 3 yrs of experience any GDS tool like Galileo, Sabre, Amadeus etc. 2. Any graduation. 3. Willing to work in night shifts. Perks and benefits Salary : upto 5.5lpa Interested candidates can apply to kinnera259@gmail.com Regards, HR Manager

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3 - 6 years

4 - 6 Lacs

Goregaon, Mumbai (All Areas)

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Roles and Responsibilities Manage travel operations, ensuring seamless execution of itineraries for clients. Coordinate with airlines, hotels, and other stakeholders to resolve issues promptly. Oversee team performance, focusing on shrinkage reduction and attrition management. Monitor CSAT scores and implement strategies to improve customer satisfaction. Ensure compliance with BPO standards and maintain high levels of productivity. Contact - 9594690866

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1 - 5 years

4 - 6 Lacs

Navi Mumbai, Mumbai

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Role & responsibilities This is a full-time on-site role for a Travel Associate located in Navi Mumbai. The Travel Associate will be responsible for handling travel arrangements, providing customer service, booking accommodations, and ensuring a seamless travel experience for clients. The role involves coordinating with airlines, hotels, and transportation providers to meet travel needs efficiently and effectively. Qualifications Strong customer service and communication skills Should have good experience with Global Distribution System (GDS)- Amadeus, Saber, Galileo Deep knowledge in schedule change, complex itineraries, issuance, reissuance exchanges, manual calculation. Attention to detail and organizational skills. Ability to work in a fast-paced environment and multitask. Proficiency in Microsoft Office Suite. Experience in travel industry is a plus. Any undergraduate/graduate can apply. Interested candidates can share their CV's at nikita.mirchandani@sutherlandglobal.com Regards, Nikita Mirchandani Associate Talent Acquisition 7089367699

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1 - 5 years

2 - 4 Lacs

Gurgaon

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Dear Candidates Greetings from People Staffing Solution. We are hiring for Travel Chat/Voice Process. Work Location - Gurgaon Below are the details: Must have excellent communicatin skills. Exp - Minimum 6 months of experince into Customer Service Must be okay with rotational shifts & rotational Week-offs; 5 days working only. Salary - 4.32 LPA + upto 8.5k variables Cabs - Both side in odd hours. 1 side cab and other side shuttle pick up + shuttle reimbursement For getting your interview schedule or more details, you can connect through call or WhatsApp with you HR Team on below mentioned numbers. HR Nikita - 9717377166; HR Ishika - 9267956220, HR Deeya - 8851628393, HR Neha - 9266544856: HR Harshita - 9871914607

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1 - 6 years

1 - 5 Lacs

Pune, Pimpri-Chinchwad

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Customer Support – Travel (Voice-Chat-Email) Travel Voice & CHAT Process To assist customers with travel inquiries. Salary: 34K | Shifts: 24/7 US | Cab: One-way (F) / Both-way (M) Excellent communication CALL NOW 9049073144 / 8237076800

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2 - 7 years

4 - 8 Lacs

Noida

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. -Responsible for providing clients with some of the best flight deals. -Converting the inbound calls into sales. -Meeting targets while maintaining quality and accuracy. . Required Candidate profile . -Must have experience on Destination Oriented calls & Generic Calls. -Proficient in spoken and written English. -Must be flexible with shift timing. -Best incentive in the industry. .

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0 - 5 years

2 - 6 Lacs

Gurgaon

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travel process customer support GDS experience is mandatory 5 days working upto 55k ctc gurgaon location both ways transport Prabhnoor singh 9821100325 ( whatsapp)

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1 - 5 years

3 - 8 Lacs

Bengaluru

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Role & responsibilities Good English communication and interpersonal skills Respond to queries on phone and emails Accountable for responses to clients related to reservation, ticketing and post ticketing services Endeavour to convert every enquiry into a booking by providing optimal routes & fares Knowledge of GDS (Sabre or Amadeus or Galileo) Experience in issuing and reissuing tickets on GDS Experience in managing premium class itineraries Ticketing both Domestic and International itineraries Knowledge of Microsoft Excel or Google Sheets Preferred candidate profile Senior Travel Consultant - Candidates with 3 to 5 years of relevant experience Travel Consultant - Candidates with 1 to 2 years of relevant experience

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2 - 6 years

4 - 7 Lacs

Gurgaon, Noida

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Experience in BPO Industry- Travel Team Leader operations - International Voice only Manage Attrition& Shrinkage & AHT - Basic KRA's of Team Leader 24/7 set up

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1 - 6 years

1 - 6 Lacs

Gurgaon

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Hi Jobseekers, Greetings from ShiningStarsITPL! We are hiring for Airline process for Gurgraon location. Any 12th passed out who has minimum 6 months of experience in Travel Process can easily apply. Location - Gurugram Process - Travel Process Profile - Travel Support Executive Working - 5 days Shift - Rotational Salary - up to 6 LPA *Both side cab facility* Roles and Responsibilities Handle international ticketing queries via phone calls, emails, and chats. Provide exceptional customer service to resolve passenger issues related to flight bookings, cancellations, and changes. Utilize Amadeus, Galileo, Sabre systems for efficient airline ticketing processes. Process travel documents such as visas, insurance policies, and other documentation requirements. Maintain accurate records of all interactions with passengers using CRM software. Desired Candidate Profile 1-6 years of experience in International BPO or Call Centre environment. Proficiency in GDS (Amadeus/Galileo/Sabre) for air ticketing purposes. Strong knowledge of aviation industry practices and regulations. Excellent communication skills with ability to work effectively under pressure. If Interested can easily connect with me on mentioned number below- 881930313 ( Anshika Srivastava) in case I missed any call can connect with 9580746603 (Pooja) or 7355126736 (Ishwari). Thanks & Regards, Anshika Srivastava Sr. Executive ShiningStarsITPL.

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1 - 6 years

3 - 7 Lacs

Noida

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-Responsible for providing clients with some of the best flight deals. -Converting the inbound calls into sales. -Meeting targets while maintaining quality and accuracy. Required Candidate profile - Must have experience on Destination Oriented calls & Generic Calls. - Proficient in spoken and written English. - Must be flexible with shift timing. - Best incentive in the industry.

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1 - 6 years

3 - 5 Lacs

Noida

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Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Flexible with shift working environment

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15 - 20 years

15 - 18 Lacs

Gurgaon

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Position: Head Training Location: GGN Employment type: Permanent Job type: Full time Profile Summary: IGT Solutions is looking for a Head Training to manage team of Training Team. The position is responsible for the overall quality assurance & trainings. Primary Job Responsibility: Forming strategies pertaining to smooth functioning, development and execution of various tasks for the training team keeping in mind the vision of the organization Establish benchmarks for quality training services and maintain the same Ensure effective implementation of systems and processes for measuring and monitoring the effectiveness of the training Plan budgetary projections pertaining to training so as to fulfil the learning needs of the growing organization Help in successful implementation of new channels of learning and development focusing on both conventional and non-conventional forms of training leading to optimization of the training Leads client presentations and reviews Manages client deliverables specific to training and reviews training performance with existing clients Provides RFP Inputs and creates solutions to potential businesses Perform periodic assessments of classroom/facilitation skills of direct reports (Trainer Certification, Trainer Feedback Observation & Focus Group Discussions) Works with cross-functional teams to work retention plans thru employee engagement Education and Essential Experience: Graduate in any discipline, with above average academic profile With 5 years 8 years training experience in BPO or Call Center industry At least 3 years of experience as Senior Training Manager Experience of managing a large scale Operations Training Department Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.) Strong understanding of business goals and standards for customer service Ability to communicate effectively with senior management and other departments Experience developing yearly training plans and materials for all departments throughout the company Ability to effectively organize and manage multiple training initiatives simultaneously Flexible and adaptive to work schedules Key Enablers: Excellent communication and leadership skills Ability to Measure and Assess Staff Training Needs Strong Communication and Interpersonal skills Innovative Thinking Critical Thinking Judgment and Decision Making skills Service Orientation skills Time Management Operations Analysis - Analyzing needs and product requirements to create a design. Complex Problem Solving skills Negotiation Skills Excellent oral and written communication skills Good client interfacing skills Interested Candidates share the resume: 7042379178 It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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2 - 7 years

2 - 6 Lacs

Bengaluru

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Role: Team Lead BPO Operations (GDS / Travel ) Location : Bangalore Must have (GDS / Travel / OTA ) Job Description: Manage team of 15 20 Team Members Managing Team Performance Productivity // Quality // Shrinkage // Attrition Coaching new team members Review processes and come up with recommendation which can help to improve overall performance / CSAT Identify TNI and bridge process gaps Weekly monitoring and coaching to team members Floor support and handling escalations Manage and achieve IC targets Maintain AHT levels as per the given targets for different tenure bucket Basic knowledge of computers and MS excel we need International Process handling exp Experience in handling a team and ability to manage team members and subordinates - Preferred Strong supervisory skills Excellent written and verbal communication skills in English Organized and Methodical Flexible for 24*7 environment 5 days working Work From Office IGT is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to fostering a diverse and inclusive workplace

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1 - 2 years

4 - 5 Lacs

Delhi, Noida

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Hiring Quality Auditor / QA Minimum 1 to 2 years of experience ( on documents)from international travel BPO GDS must Excellent command over quality tools Only immediate joiners No fresher's or other Process experience can apply Required Candidate profile Candidate only with Relevant experience can apply Rotational/ Day shift available Salary between 30 to 50 k depends on experience PF + insurance Share resume @7838882457 Shristi

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1 - 5 years

3 - 5 Lacs

Delhi NCR, Gurgaon, Noida

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HI JOBSEEKERS !! GREETINGS FROM SHINING STARS ITPL !!! APPLY HERE TO SHAPE YOUR CAREER IN TRAVEL DOMAIN !! Profile - Travel Advisor Process -International Voice Qualification - Graduate OR UG With 6months Travel Process Experience is eligible to apply. Must Be Carry Good English Communication Skills & GDS Software knowledge. Salary Structure Fresher -upto 22Kctc + Monthly Bonus + Retention Bonus Experience- max upto 50Kctc +Monthly Bonus + Retention Bonus ( Salary can be vary depends on experience & communication skills.) PREFERED CANDIDATE 6 month of experience in the travel domain with strong GDS knowledge. Candidate must be fluent in english communication skills. Graduate or undergraduate with six months travel process experience can preferred. Candidate must be versatile & ready to work in rotational shift. Candidate must be immediate joiner. Candidate must be ready for walkin interview . Both Side Cab is available for Gurgaon location & five days of working. Worked on Travel Software is mandatory & Proficiency in at least one GDS system (Amadeus, Sabre, Galileo, etc.). Perks & Benefits Competitive Salary Medical & PF Benefits Monthly Bonus & Retention Bonus Cab Facilities How to Apply: Interested candidates can send their updated resume or call to Ashish - 6388849191 Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)

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Exploring GDS Jobs in India

The job market for Geographic Data Science (GDS) professionals in India is rapidly growing as businesses and government organizations increasingly rely on data-driven decision-making. GDS roles involve analyzing spatial data to derive insights and solve complex problems. If you are considering a career in GDS in India, here is a guide to help you navigate the job market.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Delhi
  5. Mumbai

Average Salary Range

The salary range for GDS professionals in India varies based on experience levels. Entry-level positions can expect to earn between INR 4-6 lakhs per annum, while experienced professionals can command salaries ranging from INR 10-15 lakhs per annum.

Career Path

A typical career path in GDS may involve starting as a GIS Analyst or GIS Developer, progressing to a Senior GIS Specialist or GIS Manager, and finally moving into roles such as GIS Architect or GIS Consultant.

Related Skills

In addition to proficiency in GDS, employers often look for candidates with skills such as:

  • Proficiency in GIS software (e.g., ArcGIS, QGIS)
  • Data visualization tools (e.g., Tableau, Power BI)
  • Programming languages (e.g., Python, R)
  • Spatial databases (e.g., PostgreSQL, PostGIS)

Interview Questions

  • What is Geographic Information System (GIS)? (basic)
  • Can you explain the difference between raster and vector data models? (medium)
  • How would you handle data errors or inconsistencies in spatial datasets? (medium)
  • Describe a project where you used geospatial analysis to solve a real-world problem. (advanced)
  • What are some challenges you have faced when working with large geospatial datasets? (medium)
  • How do you stay updated with the latest trends and technologies in GDS? (basic)
  • Explain the concept of geocoding and how it is used in GIS applications. (medium)
  • What are some common methods for spatial data interpolation? (advanced)
  • How would you approach designing a spatial database schema for a new project? (medium)
  • Can you discuss a time when your geospatial analysis led to unexpected insights or findings? (advanced)
  • What role do coordinate reference systems (CRS) play in GIS analysis? (medium)
  • How do you ensure the accuracy and reliability of geospatial data? (basic)
  • Describe a situation where you had to work collaboratively with a team on a GIS project. (basic)
  • What are some ethical considerations to keep in mind when working with geospatial data? (medium)
  • How would you explain complex geospatial analysis results to a non-technical audience? (medium)
  • What are some limitations of using satellite imagery in GIS applications? (advanced)
  • Can you discuss a time when you had to troubleshoot a technical issue in a GIS project? (medium)
  • How do you approach prioritizing and managing multiple GIS projects simultaneously? (basic)
  • Describe a project where you integrated GIS data with other types of data (e.g., demographic, environmental). (advanced)
  • What are some best practices for ensuring data security and privacy in GIS applications? (medium)
  • How do you handle situations where stakeholders have conflicting requirements for a GIS project? (medium)
  • Can you explain the concept of spatial autocorrelation and its significance in spatial analysis? (advanced)
  • How would you approach optimizing geospatial queries for improved performance? (medium)
  • Describe a time when you had to present your geospatial analysis findings to senior leadership. (medium)

Closing Remark

As you prepare for job interviews in the GDS field, make sure to showcase your technical skills, problem-solving abilities, and passion for leveraging spatial data for impactful decision-making. With the right preparation and confidence, you can land a rewarding career in Geographic Data Science in India. Good luck!

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