1218 Gds Jobs - Page 25

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Responsibilities: * Collaborate with airlines on reservations, fares, and ticketing. * Must have experience on PPC calls. *Excellent and fluent English comm skills Intrested candidates drop your cv on simran.hr@aceflighthub.com Contact: 8077757573 Travel allowance Marriage & childbirth gifts Over time allowance Annual bonus Sales incentives Performance bonus Referral bonus Leave encashment

Hiring Customer Care Agent Minimum 1 year experience from US travel BPO PPC campaign As voice process customer care executive Fluent English communication and relevant experience must Night/ Rotational shift shift WhatsApp Shristi @7838882457 Required Candidate profile Customer Support PPC Travel BPO Salary 30 to 45 k Travel Sales Agent PPC/ Meta Salary Upto 65k Quality Auditor us PPC campaign Salary Upto 45 k Immediate joiners only No Fresher/ Process can apply

Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: Minimum 3 yrs (relevant) Qualification: HSC/Graduation/Post-Graduation Location: Nahur Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. GDS experience preferably Amadeus. A good knowledge of world geography/ maritime. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on sheetal.dobal@atpi.com asap.

Urgent hiring for US travel sales ppc/ UK travel sales Exp..min.1 yr in US/ UK travel sales, flight sales, flight booking, car rental, hotel booking Location- Gurgaon, Delhi, Noida, Dehradun Night shift salary upto:- 60k + incentives 8109732737

Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience Requirements: - Undergraduate with 1 year of experience - Graduates minimum 6 months of experience - Travel Experience mandatory - Strong communication and interpersonal skills Salary : - Up to 4.8 LPA Benefits: - Transport facility (Odd hours) - Rotational Shifts - Lucrative Incentive Interview Rounds : - HR Round - Voice Assessment - Travel Test - Operations Round NOTE: Come for a walk-in interview along with your updated resume and passport size picture. Mention my name on the top of it HR DEVYANSH SINGH. Interested can also share their resumes on Whatsapp - 8527253889' - Devyansh Singh

Company: Praxis Services [ONLY GRADUATES] CUSTOMER SERVICE FOR AIR INDIA(voice process) -Fresher : (22.5 K In-Hand) -Experience: Up to 32k In-hand (based on exp in months) -Both sides cabs be in the hiring zone -Rotational Shifts (night allowance) Required Candidate profile -ONLY Candidates with excellent communication skills are selected - okay with day and night shifts (last shift for females ends at 1:30am) -must be open to relocation if not in the hiring zone list

[ONLY GRADUATES] CUSTOMER SERVICE (voice process) -Fresher : (22.5 K In-Hand) -Experience: Up to 32k In-hand (based on exp in months) -Both sides cabs be in the hiring zone -Rotational Shifts (night allowance) Required Candidate profile -ONLY Candidates with excellent communication skills are selected - okay with day and night shifts (last shift for females ends at 1:30am) -must be open to relocation if not in the hiring zone list

Responsibilities: Work in an Agile environment and adhere to all QA best practices. Create and maintain test plans that will complement the Product Owners user stories. Perform Functional, Integration, Regression, Re- testing and contribute to automation. Analyse product requirements and ensure the testing strategy is aligning a risk-based test approach mitigating risk exposure within all phases of testing. Write test cases and scenarios from the requirements/designs, manage bug tracking, perform Test Analysis and Reporting. Active cooperation/collaboration with the teams across geographic locations (Europe, Americas). Collaborate effectively with technical and non-technical stakeholders. Identify and communicate cross-functional development timelines to predict dependencies and minimize potential blockers. Ideal Candidate: Bachelors degree in computer science, Information Systems or equivalent. 2 5 years of strong experience in QA. Time zone flexibility to work with colleagues/stakeholders in Europe (primarily) & Americas. Strong theoretical knowledge of software testing theory and deep understanding of the quality assurance processes. Hands-on experience in low-level test case creation, test plans, and traceability matrix. Exposure to travel domain, testing experience of GDS or booking creation systems will be an added advantage. Azure DevOps Test Plan usage as a test management system is a plus. Familiarity with Microsoft Dynamics is a plus. Experience in business requirements analysis and review of technical documentation. Proactive test approach and ability to perform integration and functional testing. Understanding of software development Infrastructure & CI/CD processes. Experience with requirements testing and acceptance testing. Proficient with software development lifecycle (SDLC) methodologies such as Agile, QA methodologies, defect management system, and documentation. Ability to create functional automation scripts using any Object-oriented language-based framework (Playwright).

Hii all, Urgent hiring for US travel c.s ( voice process) Exp...min...2 yrs in US travel c.s Location:- Gurgaon salary upto:- 45 + incentives 5 Days working cab & meal provided Drop cv 9931176310

Minimum 1-year experience in travel sales Need only an immediate joiner with Travel sales experience(PPC calls & US Hotel /Cruise/ Flight sales experience is required B2C Voice Sales Call Or WhatsApp Sneha @ 8448100705. Need only an immediate Joiner Required Candidate profile Interested? Call Sneha or WhatsApp @ 8448100705 Working:5 days Both Side Cab + Meal Salary upto-50k & Unlimited Incentives Fixed Saturday + Sunday off & Rotational Shift Gurgaon

Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Provide accurate information about banking products and services. - Process transactions and maintain customer records. - Ensure compliance with banking regulations and policies. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience - Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences Requirements: - Minimum Bachelor's degree/ Graduation must - Prior experience in customer service or banking is preferred. - Strong communication and interpersonal skills. - Ability to handle customer queries and complaints effectively. - Basic computer skills. -24*7 shift and Day shift for female employee -Travel Experience -GDS, Amadeus Benefits: - Transport facility (Odd hours) - Comprehensive training and development programs. - Opportunities for career growth and advancement and other employee benefits. - We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction. Kindly mention my name HR Divya Grover on the top of your cv and come for face to face round of interview. Contact Details- 9817767116

Hiring Alert: Back Office Roles Travel Process Location: Chennai Company: Expedia (via CNX) Role: Back Office (Non-Voice / Travel Process) Salary: Up to 5.5 LPA Experience: Minimum 18 Months (Relevant Experience) Process: Expedia – International Travel Support Note: Max CTC 5.5 LPA

Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. SLA Management: Lead initiatives to meet contractual SLAs related to quality audit targets, ensuring timely and accurate delivery. Risk Identification & Feedback: Identify operational risks and provide feedback with actionable recommendations based on audited interactions, adhering to specified timelines. Team Briefings: Conduct regular team briefings to discuss performance, share qualitative insights, address process updates, and review top errors identified through monitoring and Q&A sessions. Calibration & Quality Sessions: Lead calibration sessions and transaction checks with cross-functional teams to ensure the alignment and consistency of quality standards. Data Analysis: Produce and monitor variance and flux analysis to pinpoint improvement opportunities in processes and operations. Regular Performance Checks: Conduct routine checks to detect and address abnormalities, ensuring these are communicated to relevant internal teams for timely resolutions. Coaching & Mentoring: Coach agents on key performance metrics (FCR, C-SAT, AHT), provide ongoing feedback for continuous improvement, and foster a culture of self-improvement. Visual Management: Track team-wise daily and month-to-date (MTD) performance in quality, CSAT, and CCR, identifying gaps and recommending actionable solutions for improvement. Collaboration: Partner with training and supervisory teams to update training materials and address focus areas for continuous quality enhancement. Mentorship: Mentor junior team members, supporting their skill development and overall growth within the team. Client Liaison: Collaborate with clients to propose and implement quality improvement initiatives, ensuring that all recommendations align with client expectations and business goals. Knowledge & Skills: Language Proficiency: Fluency in English with strong verbal and written communication skills. Interpersonal Skills: Ability to engage and build rapport with a diverse, multicultural team. Coaching & Feedback: Strong coaching skills, with the ability to provide constructive feedback and support team development. Analytical & Listening Skills: Excellent listening abilities and strong analytical skills to identify issues, suggest improvements, and drive data-based decisions. Experience: At least 1 year of experience in a similar role within a BPO or contact center environment. Experience in chat processes is mandatory. Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Education: Graduate in any discipline. Whats Expected: Ability to mentor and coach teams, driving continuous improvement in quality performance. Passion for delivering measurable quality outcomes and client satisfaction. Strong problem-solving skills with the ability to implement data-driven solutions. Expertise in managing multiple stakeholders and clients to achieve operational excellence. What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Extensive training and development throughout your tenure A world-class work culture you wont want to miss! Interested candidates can apply directly or share their resume on sonam.singh1@igtsolutions.com

Job Summary: - We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support on calls for airline process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Who we are looking for? Customer Assistance : Handle inbound customer calls and timely information about flight bookings, hotel reservations, car rentals, and travel packages. Customer-Centric Approach : A strong focus on delivering excellent customer service, demonstrating patience and empathy when handling challenging customer situations. Problem-Solving Ability : The ability to troubleshoot and resolve customer issues quickly, utilizing available resources and knowledge. Multitasking : Capable of handling multiple customer inquiries and tasks simultaneously while maintaining a high level of service. Attention to Detail : Ensure the accuracy of bookings, changes, and customer data, as well as adherence to Expedias policies and procedures. Adaptability : Comfortable with working in a fast-paced environment, including managing shifting priorities and handling a variety of customer requests. Technical Proficiency : Familiarity with customer service software, booking systems, and basic office tools. Experience with CRM platforms is a plus. Teamwork : Able to collaborate effectively with other team members and departments to resolve customer issues and share knowledge. Time Management : Strong organizational skills and the ability to meet performance targets and deadlines while maintaining service quality. Preferred Qualifications and Experience : Previous experience in a customer service role, especially within the travel, hospitality, or BPO industry. Minimum Bachelor's degree/ Under grad drop out Excellent communication skills What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! Contact Person- HR TANYA Carry your CV And Passport size photo. Mention (HR Tanya) on top of cv. Whatsapp your CV on 9289837643

We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support from Back end. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels addressing their Baggage related queries What would you be doing? Provide delightful customer experience through back end services Solving customer queries on baggage What we are looking for? Graduate + Fresher Under graduate + 6 months of any industry experience What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! Contact Person- HR TANYA Carry your CV And Passport size photo. Mention (HR Tanya) on top of cv. Whatsapp your CV on 9289837643

Hiring for Air India -Location: Gurgaon Sec 49 -Rotational shift and offs (last Shift for females is till 1:30 AM) -Night Shift allowance (200) -Both Side Cabs (3000 Travel Allowance) Virtual interviews WFO (No work from Home ) Required Candidate profile -Profile: Customer Support Voice -Fresher : (22.5 K In-Hand) -Any Experience :Upto 32k In-hand -Only for Graduates (NO DROP OUT OR RESULT AWAITING)

Hiring for Customer Service -Location: Gurgaon Sec 49 -Rotational shift and offs (last Shift for females is till 1:30 AM) -Night Shift allowance (200) -Both Side Cabs (3000 Travel Allowance) Virtual interviews WFO (No work from Home ) Required Candidate profile -Profile: Customer Support Voice -Fresher : (22.5 K In-Hand) -Any Experience :Upto 32k In-hand -Only for Graduates (NO DROP OUT OR RESULT AWAITING)

UK Airways travel, need voice candidates , with minimum travel experience of 6 months and grad freshers can apply , salary of 35k plus 4k of allowance rest incentives, GDS not required but zeal to join travel industry with good comms, excellent comms are required Preferred candidate profile should have good communication skills , travel experience with no gap, credit score should be more than 600 Perks and benefits staff travel ,incentives, Attendance allowance

Req- UK Travel sales agents (PPC / META ) Salary - 70k Exp - 2 years Location - Gurgaon 5 days working /night shifts immedaite joiner send me your cv on whatsapp - 8512850830

Utilize Amadeus and Sabre GDS to book flight tickets, hotel stays, rental cars, and other travel services. Process client reservations, changes, and cancellations efficiently and accurately. Ensure all bookings comply with company policies, travel regulations, and client preferences. Expertly navigate both Amadeus and Sabre GDS systems to book, modify, and manage travel itineraries. Maintain knowledge of the latest GDS functionalities, tools, and updates to enhance service delivery. Troubleshoot and resolve any issues related to GDS bookings or system performance. Qualifications & Skills: Proven experience as a Travel Consultant, preferably with expertise in Amadeus and Sabre GDS. In-depth knowledge of travel industry standards, airline operations, and booking procedures. Strong communication and interpersonal skills with a customer-first approach. Ability to work under pressure and handle multiple bookings simultaneously. Excellent problem-solving skills and attention to detail.

Role & responsibilities Assist Australian clients via phone with their travel enquiries and booking needs Offer the most competitive airfare options tailored to client preferences and travel requirements Book and sell international flights, primarily between Australia and the Indian subcontinent, as well as other global destinations Perform proactive follow-ups to ensure successful booking closures Liaise with airlines when required to facilitate smooth travel arrangements Accurately assess customer needs to recommend the most suitable travel solutions Cultivate strong client relationships to encourage repeat business and customer loyalty Preferred candidate profile Minimum 2 years of experience in selling international flight tickets Strong sales skills with a proven ability to meet and exceed targets Results-driven and goal-oriented approach to sales Proficient in both verbal and written English Hands-on experience with any GDS Familiarity with CRM tools

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.