1218 Gds Jobs - Page 22

* Manage inbound queries and resolving their issues * Provide assistance through chat and voice support * Ensure timely resolution and follow-up of customer concerns Salary - 32k CTC + Huge Inc. To Apply Contact Muskan - 7303558869 (Call/Whatsapp) Required Candidate profile * Graduate fresher can also apply * UG with min 6 months of International BPO Exp * Excellent English communication skills required. * Comfortable with Rotational shift and Night shifts. Perks and benefits Over Time Cab facility Retention Bonus of 60k

Roles and Responsibilities We are hiring for US / UK & Spanish Travel Sales agents for Meta calls & PPC calls. Urgently Hiring for Spanish Bilingual Travel Sales Executives in Gurgaon. Salary range - 25k-60k + Incentives Cabs/TA & meals provided. Location: West Delhi, Gurgaon, Noida Call or Whatsapp HR Supriya @ 86904 51033 for Interview. We are urgently hiring for US Voice Collection Process in GURGAON /NOIDA. Any Exp in International BPO sales can apply. Min 6 months Exp required. Sal upto 40K + Incentives Cabs & Meal provided. Call or Whatsapp HR Supriya @ 86904 51033 for Interview. Desired Candidate Profile * Should be Ok with night shifts. * Min 6 months Exp Can Apply. * Immediate Joiner preferred. * Need Excellent English Communication skills * Call HR Supriya @ 86904 51033 for telephonic interview Perks and Benefits Cabs & Meals Provided. 5days Working Send CV to experthrconsultantss@gmail.com Contact / Whatsapp @ Supriya @ 86904 51033 for Interview.

We are looking for a smart, detail-oriented ticketing and tour management executive to join our team. Responsibilities would include: Issuing fresh tickets and creating reservations Reissue and revalidation of tickets Rate negotiations for group bookings and hotel reservations Process bookings with hotels and transport vendors Maintaining accuracy of information given and documented Adhering to standard operating procedures required by the process Candidate requirements: Working knowledge of any GDS (Amadeus, Sabre, Galileo, Worldspan etc.) Excellent spoken written English communication Good communication skills to enable effective communication with travel partners Sound knowledge of MS Office Certification in IATA or travel tourism will be an advantage Day job only. No shifts.

Req- travel sales agents PPC salary - 70k +incentives exp- 1 year Location - delhi/ gurgaon / noida 5 days working / night shifts immedaite joiner only send me your cv on whatsapp - 8512850830

Key Responsibilities:- - Handle customer inquiries and resolve issues efficiently. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience. Requirements:- - Undergraduate with 1 year of experience - Graduates minimum 6 months of experience - Travel Experience mandatory - Strong communication and interpersonal skills Benefits:- - Transport facility (Odd hours) - Rotational Shifts - Lucrative Incentive Interview Rounds:- - HR Round - Voice Assessment - Travel Test - Operations Round NOTE:- Come for a walk-in interview along with your updated resume and passport size picture. Mention my name on the top of it HR Amit Contact Number- 8368719773 Whatsapp Number- 8094037018

Dear Candidate, Greetings from Naukri.com!! Your profile is suitable for an opening with our client WNS Global for GDS Travel Process profile Overview: WNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of March 31, 2025, WNS has 64,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India. Website Link : http://www.wns.com Please find the below details: ? Organization: WNS Global ? Profile : GDS Travel Process ? Experience: 0.6Months -4Years ? Job Location: Bangalore ? Skillset: GDS, Amadeus, Galileo, Sabre Please Note: If the above does not match your profile, kindly ignore the mail.

Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Provide accurate information about banking products and services. - Process transactions and maintain customer records. - Ensure compliance with banking regulations and policies. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience - Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences Requirements: - Minimum Bachelor's degree/ Graduation/ Undergraduates - Prior experience in customer service or banking is preferred. - Strong communication and interpersonal skills. - Ability to handle customer queries and complaints effectively. - Basic computer skills. -24*7 shift and Day shift for female employee -Travel Experience -GDS, Amadeus Benefits: - Transport facility (Odd hours) - Comprehensive training and development programs. - Opportunities for career growth and advancement and other employee benefits. - We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction. Kindly mention my name HR Divya Grover on the top of your cv and come for face to face round of interview. Contact Number- 9518619536

BPO Hiring For Voice Travel Process 4.80 CTC Grad/ UG's / BE/ Btech - Min.1 Year Experience in Customer Service Any Domain 32K in Hand Cabs 5 Days 24/7 Pls Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO Hiring For Voice Travel Process - 32 K Per Month Plus Incentives Grad/ UG's/BE/Btech - Min- 1Year Experience in Customer Service Any Domain 4.80 CTC 5 Days 24/7 Cabs Pls Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Call/Whats app CV 9706756724 Experienced Travel Sales Consultant Cruise/PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida/chandigarh Salary upto 70K + Lucrative Incentives immediate joiner Required Candidate profile Call/Whats app CV 9706756724

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring For US / UK Travel BPO With Meta / PPC Call Experience Cruise/ Flight Sales Experience must Fluent English communication Open For immediate joining and rotational shift must "No other Process Experience can apply Call Shristi 7838882457 Required Candidate profile Below Mentioned Current profile and salary bracket QA Salary - upto 45 k CS/ Retention - 30 to 45 k Sales - 40 to 65 k SEO - 30 k * Fresher Salary Upto 25 k" Sales Fluent English Communication must Perks and benefits Both side transport Meal incentive

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission! As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What Youll Do: Assist our travellers with best-in-class travel support through multiple contact channels: chat, call and email. Maintain extensive supplier, destination and system knowledge. Make quick and accurate analyses of customer needs, persona and level of urgency. Provide accurate information for hotel, flight, car and rail bookings, as required Support users with self-service of the Navan platform and app where possible. Respond to customers within SLA expectations and requirements. Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. Adhere to attendance policy and complete all assigned training. Meet individual performance metrics in support of the organization and company business objectives. What We’re Looking For: 4+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT IATA accreditation (WWAFT/WAII/BA2) Customer Service experience within a contact center or customer facing role. Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform. Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible. An empathetic disposition with the ability to maintain a professional attitude at all times An independent thinker who is able to use available resources to troubleshoot issues and resolve customer inquiries. A skilled communicator with excellent verbal and written communication A team player who thrives in collaborating, giving and receiving feedback and lifting others up An interest in travel with a basic understanding of world geography

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. - Provide delightful customer experience through back end services - Solving customer queries on baggage Graduate + Fresher HR - 76797 91688 Required Candidate profile - Excellent communication skills - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts. Promising career progression Best in industry compensation Transport facility

Req. 20 Spanish travel Sales Agents Min.1 Yr Exp. Must. 5 days Working Salary -No Bar Lucrative Incentives Google campaign call Exp .must Location- Noida 63 Cab /Cab Allowance Night Shifts Co- Rakhi Baisla 8053320016

About the Role: As an International Customer Service Consultant at Client based in the Gurgaon office, you will be responsible for assisting premium & International customers. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through our client platform various international platforms and other meta-search engine For More Details Please connect with our recruitment team : 7678572840 Role & responsibilities: Multi-Regional Customer Support: Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls. Customized Travel and Accommodation Planning: Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication: Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution: Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management: Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability: Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge: Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of our client portal. Feedback Collection and Analysis: Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Preferred candidate profile: Experience: At least 1-10 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification: HS or Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills: Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills: Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills: Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency: Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity: Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility: Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail: High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus: A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Aviation IT Solutions Good to have skills : Business AnalysisMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled and detail-oriented Business Analyst with proven functional knowledge in the airline industry to support and drive several technology transformation projects. The ideal candidate will act as the bridge between business stakeholders and technology teams, ensuring that requirements are accurately gathered, analyzed, and translated into actionable solutions. Roles & Responsibilities:- Must have experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing- Good to have additional skill experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alta Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation- Collaborate with business stakeholders, IT teams, and third-party vendors to gather, document, and analyze business requirements- Translate business requirements into functional specifications and user stories. Walkthrough of tests cases and functionality demo to the business- Facilitate workshops, interviews, and stakeholder meetings to capture project goals and pain points- Leverage functional knowledge of airline operations (e.g., reservations, ticketing, departure control systems, loyalty programs, etc.) to ensure alignment with industry best practices- Design test cases for entire application and build RTM for the requirements as testing proceeds- Assist in creating business process models, data flow diagrams, and use cases- Perform smoke testing, regression, functional testing- Conducting Data driven testing, cross browser testing and parallel test execution- Support end-to-end project lifecycle including requirement gathering, gap analysis, solution design, testing, and implementation - Work with QA teams to define and validate test cases; support UAT and defect triaging- Part of Production checkouts/releases- Monitor project progress, track deliverables, and escalate issues/risks as needed- Support change management and user training efforts as new systems or processes are introduced Professional & Technical Skills: - Minimum 7 years TL of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation - Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management - Experience in conducting requirement workshops and Demos - Deep understanding of the Airline/Airport Business Process Models- Experienced in Amadeus API Integration testing, TIBCO or MULESOFT- Experience in automation testing of webservices using Postman and SOAPUI- Skills: SoapUI REST APIs XML JSON Altea Reservations IATA NDC Alta Suite Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation- Must To Have Skills: Proficiency in Aviation IT Solutions, experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing- Good To Have Skills: Business Analysis, experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alta Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation- Excellent written and verbal communication skills with experience of working in cross-functional teams - Strong inter-personal, lateral thinking and problem-solving skills are a must - Professional client-interfacing experience is a must - Ability to lead a team as well as work in a team- Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Additional Information:- The candidate should have a minimum of 7 years of experience in Aviation IT Solutions- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. SLA Management: Lead initiatives to meet contractual SLAs related to quality audit targets, ensuring timely and accurate delivery. Risk Identification & Feedback: Identify operational risks and provide feedback with actionable recommendations based on audited interactions, adhering to specified timelines. Team Briefings: Conduct regular team briefings to discuss performance, share qualitative insights, address process updates, and review top errors identified through monitoring and Q&A sessions. Calibration & Quality Sessions: Lead calibration sessions and transaction checks with cross-functional teams to ensure the alignment and consistency of quality standards. Data Analysis: Produce and monitor variance and flux analysis to pinpoint improvement opportunities in processes and operations. Regular Performance Checks: Conduct routine checks to detect and address abnormalities, ensuring these are communicated to relevant internal teams for timely resolutions. Coaching & Mentoring: Coach agents on key performance metrics (FCR, C-SAT, AHT), provide ongoing feedback for continuous improvement, and foster a culture of self-improvement. Visual Management: Track team-wise daily and month-to-date (MTD) performance in quality, CSAT, and CCR, identifying gaps and recommending actionable solutions for improvement. Collaboration: Partner with training and supervisory teams to update training materials and address focus areas for continuous quality enhancement. Mentorship: Mentor junior team members, supporting their skill development and overall growth within the team. Client Liaison: Collaborate with clients to propose and implement quality improvement initiatives, ensuring that all recommendations align with client expectations and business goals. Knowledge & Skills: Language Proficiency: Fluency in English with strong verbal and written communication skills. Interpersonal Skills: Ability to engage and build rapport with a diverse, multicultural team. Coaching & Feedback: Strong coaching skills, with the ability to provide constructive feedback and support team development. Analytical & Listening Skills: Excellent listening abilities and strong analytical skills to identify issues, suggest improvements, and drive data-based decisions. Experience: At least 1 year of experience in a similar role within a BPO or contact center environment. Experience in chat processes is mandatory. Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Education: Graduate in any discipline. Whats Expected: Ability to mentor and coach teams, driving continuous improvement in quality performance. Passion for delivering measurable quality outcomes and client satisfaction. Strong problem-solving skills with the ability to implement data-driven solutions. Expertise in managing multiple stakeholders and clients to achieve operational excellence. What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Extensive training and development throughout your tenure A world-class work culture you wont want to miss! Contact Person: Nidhi Rastogi 8630322833 Interested candidates can apply directly or share their resume on nidhi.rastogi@igtsolutions.com

Dear Aspirants, Share CV Call/Whats app - 9706756724 Travel Consultants(US/UK/SPANISH Bilingual) Min 2 years experience in US travel sales process, excellent communication. Location-Gurgaon/Delhi/Noida Max salary of 70k plus incentives Required Candidate profile Share CV Call/Whats app - 9706756724

Hiring for International TRAVEL VOICE PROCESS for Gurgaon location Any GRAD/UG with min 6 months Int. travel exp. with excellent communication skills can apply salary-upto40k ctc 5 days working Rotational shift and off both side cab Ruchi@8375848971 Required Candidate profile incentives + cabs + premium process

Hiring Alert Voice Process! We are looking for dynamic individuals to join our Voice Process team! If you have excellent communication skills and are comfortable working in rotational shifts, this opportunity is for you. Role: Voice Process Shift: Rotational Location: WNS , Viman nagar , Weikfield , Pune , Maharashtra Cab Facility: Available Requirements: Good communication skills, GDS , Sabre,Amadeus, including ticket , Travel Consultan experienced candidates are welcome!

Responsibilities: * Manage international air ticket bookings using Amadeus, Galileo & Sabre GDS systems. * Provide exceptional customer service throughout the travel process. Food allowance Office cab/shuttle Annual bonus Performance bonus

TRAVEL SALES CONSULTANT ENGLISH AND SPANISH BILINGUAL Share CV hiringtalent2424@gmail.com Min 1 Yr of experience in Travel sales PPC and Have good knowledge of Amadeus Salary upto 60k + Unlimited Incentives Location-Noida/Delhi/Gurgaon Required Candidate profile Share CV hiringtalent2424@gmail.com

SUMMARY Hiring: Travel Process Executive (Expedia GDS & Amadeus), Salary upto 5.50 LPA Location: Chennai (Relocation Benefits Included) Requirements Education: Any Undergraduate / Graduate Experience: Minimum 1.5+ years in a Travel Process Tools: Must have working knowledge of GDS tools Amadeus / Sabre / Galileo Domain: Background in Ticketing / Reservation / Travel Customer Support Benefits Transport Allowance: One-way: 1,750/month Two-way: 3,500/month Additional Perks Flight Ticket Reimbursement (for relocation) 14 Days Company Accommodation (on joining)