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1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 6.0 years
3 - 13 Lacs
Gurugram
Work from Office
*UK-based travel company hiring for India office! Best salary hike , high incentives, early payouts. Min 1 yr UK travel sales exp needed. GDS knowledge (optional) * Handle inbound UK calls, assist with travel bookings, and convert queries into sales. Sales incentives Travel allowance
Posted 1 month ago
1.0 - 6.0 years
2 - 6 Lacs
Noida, New Delhi
Work from Office
Urgent hiring for US travel sales meta process/ flight sales/ flight booking Exp.. min..1 yr in US travel sales meta Location:- Noida Night shift 5 Days working salary upto;- 55k + unlimited incentives DROP CV 9931176310
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hii all, Urgent hiring for US travel sales/ Spanish US travel sales ppc Exp- min... 1 yr US travel sales ppc Location- Gurgaon, Delhi, Noida 5 Days working salary upto:- 55k + incentives Drop cv 9931176310
Posted 1 month ago
8.0 - 13.0 years
15 - 27 Lacs
Noida
Work from Office
Hiring: Ops & Sr. Ops Managers - Aviation Process Min 6-15 yrs exp, GDS (Amadeus/Sabre) req, Aviation domain a must Six Sigma certification preferred Team & Client mgmt | 24/7 shifts | Noida CTC: 15-28 LPA Call Latika & WhatsApp CV: +91-9810996899 Required Candidate profile Min 14-15 yrs in aviation ops, 7-10 yrs in team & client mgmt GDS (Amadeus/Sabre) expertise, KPI/SLA handling, aviation compliance, customer service skills, flexible for 24/7 rotational shifts.
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
New Delhi, Gurugram
Work from Office
Job description : Hiring for Assistant Manager Quality (Transaction Quality) Gurgaon. Interested candidates are requested to please provide an updated resume at vinay.r@ienergizer.com- 9910155221 Job Responsibilities: Travel Experience with GDS knowledge preferred . Team Management - Managing a Team of Quality Evaluators and Team Leaders for aligned Processes Should have time and people management skills Client/Stakeholder management to drive and influence improvement objectives Quality Activities - Documentation for Transaction Monitoring Facilitate the sharing of best practices and implement them and drive performance benchmarking -Keeping Track on Process Trends Can identify process end to end and identify improvement opportunities basis broken links -Analyze and Report Trends in Agents/Process performance -Implement corrective action plans as and when required -Participate in quality systems improvement activities using six sigma methodologies -Recommend initiatives to improve transaction Quality through new quality tools and Motivational Dip check compliance - Weekly basis Calibration compliance - Weekly basis Weekly and Monthly reports - Weekly and Monthly basis Identify bottom Quartile and steps to improve them. Analyze and Report Trends in Agents/Process performance Knowledge, Skills, Other abilities: Well versed with travel domain knowledge & MS Office (Specially Excel, Word and PPT). Strong supervisory skills with an eye for detail. Result Oriented. Excellent written and verbal communication skills in English. Organized and Methodical. Target and deadline driven. Sound knowledge of MS Office (Specially Excel, Word and PPT) Knowledge of all QC Tools like Pareto, Six Sigma. FMEA, SIPOC etc. Mandatory Skills : Bachelors degree in a relevant field or equivalent work experience. 5-8 years of experience in quality, preferably from Travel background . Excellent communication and interpersonal skills, with the ability to effectively engage with diverse audiences. Detail-oriented with strong analytical and problem-solving abilities. Ability to work independently and collaboratively in a fast-paced environment. Experience managing a portfolio of 50-100 agents is preferred. Proficiency in Microsoft Office Interested can call Vinay HR 9910155221 Walkin Interviews- Plot 512-513, Udyog vihar phase-3, Sec-19, Gurgaon
Posted 1 month ago
9.0 - 14.0 years
10 - 20 Lacs
Noida, Greater Noida, Delhi / NCR
Hybrid
Coforge is hiring for competent Business Analyst for Greater Noida office. Total Experience - 9 to 14 Years Job Location - Greater Noida Working Mode - Hybrid Notice Period - Immediate - 10 Days Job Description - Expertise in Business Analyst role with Airline domain experience GDS identify and communicate with key stakeholders Preparation of BRD reports and creating user stories Well versed with Agile methodology Good Experience in IT projects like website development Interacting with project client for better understanding of project needs Collaborate with Project client and Project Delivery team Liaise between various business departments and groups Assess options for process improvement, including business process modeling Maintain documentation regarding various projects, processes and operations Collaborate with project managers and cross-functional teams Analyzing business processes and identifying inefficiencies. Recommending solutions to enhance productivity and profitability. Facilitating communication between business teams and IT departments. Preparing detailed reports, presentations, and business proposals. Conducting market research and competitor analysis to inform decision-making. Ensuring projects stay on track by managing deadlines, resources, and deliverables. If interested, please share profile at surabhi.seth@coforge.com with updated resume along with below mentioned details - Are you available for Virtual round on 5th July ? Total Experience - Relevant Experience as a Business Analyst - Notice Period - CTC - ECTC - Current Location - Preferred Location -
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Pune
Work from Office
Job Profile : Reservation Executive/Travel Consultant Job Location : Pune JOB BRIEF : We are looking for a Travel Counsellor with great enthusiasm for traveling. He will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele. ACCOUNTABILITIES & RESPONSIBILITIES: Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Diagnose the clients specifications and wishes and suggest suitable travel packages or services. Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.) Collect deposits and balances. Use promotional techniques and prepare promotional materials to sell itinerary tour packages. Handle unforeseen problems and complaints and determine eligibility for money returns. Attend conferences to maintain familiarity with tourism trends. Create and update electronic records of clients. Maintain relationships with key persons. Keep financial statements and documents. Reach the revenue and profit targets. SKILLS & KNOWLEDGE Educational Qualifications: Diploma/Graduate/Post Graduate/Tourism Graduate Preferred. Preferred candidates who are enthusiastic with good communication skills Functional Skills: Experience within the Tourism Industry. Excellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel). Exemplary sales skills and customer-oriented approach. Extensive experience in the travel industry and good geographical knowledge. Self-motivated and able to work on own initiative. A confident and mature approach to dealing with people. Good negotiation skills. Please share your updated CV to deva.ranjith@satgurutravel.com or connect @ 7058588974 regarding the walkin Drive
Posted 1 month ago
4.0 - 7.0 years
4 - 5 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
Handle Domestic and International flight bookings.Coordinate with Hotel for payments and manage rail bookings.Ensure a smooth, hands-off experience for corporate clients. Act as the point of contact for clients.Proficiency in Galileo GDS .
Posted 1 month ago
2.0 - 7.0 years
3 - 7 Lacs
Noida
Work from Office
- Responsible for providing clients with best flight deals. - Converting the inbound English calls(U.S PAX) into sales. - Knowledge of GDS (Amadeus) with Airport Codes. - Meeting targets while maintaining quality and accuracy. - PPC Calls Experience. Required Candidate profile - Must have experience on Destination Oriented calls & Generic Calls. - Proficient in Spanish speaking and writing - Must be flexible with shift timing. HR: 9711150259 Perks and benefits Unlimited Incentives
Posted 1 month ago
0.0 - 4.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring For Travel Blended Process. Where in you have to give Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 12 Months Min is Mus, 37K In - hand, upto 20K INC - Fresher - Only Graduate with salary of 26K, INC - Location : Work from Office DLF- Both Side Cab Facilities - Working Days: 5 days, Fix Rotational Week offs, Only Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/7982129914 - Raj https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/7042823679 - Sonali https://web.whatsapp.com/8700056965 - Yaashika
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Noida
Work from Office
- Responsible for providing clients with best flight deals. - Converting the inbound English calls(U.S PAX) into sales. - Knowledge of GDS (Amadeus) with Airport Codes. - Meeting targets while maintaining quality and accuracy. - PPC Calls Experience. Required Candidate profile - Must have experience on Destination Oriented calls & Generic Calls. - Proficient in Spanish speaking and writing - Must be flexible with shift timing - Best incentive in the industry.
Posted 1 month ago
1.0 - 6.0 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
ON GOING BULK HIRING!!!! Travel Sales Consultant Sal- 65k +incentive Min 1 yr exp must in travel sales process ppc or meta calls 5 days working Location - Delhi/ Noida / Gurgaon / Dehradun Call / Whats app HR 9060745209 Required Candidate profile Call / Whats app HR 9060745209 Email: monamsingh782@gmail.com
Posted 1 month ago
3.0 - 8.0 years
0 - 3 Lacs
Kochi
Work from Office
Our client is looking for the Functional Developer who is capable of configuration and maintain Windsurfer CRS environment for their Hospitality project. If interested, please share your CV to swati@hireindians.com / can call on - 7982133619. Required Candidate profile Min 3+ yrs of exp in hospitality technology, preferably within CRS,PMS or related distribution. Exp with Oracle cloud is a plus. 6 months of Contract (Can be extended if needed)
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Noida
Work from Office
- Responsible for providing clients with best flight deals. - Converting the inbound English calls(U.S PAX) into sales. - Knowledge of GDS (Amadeus) with Airport Codes. - Meeting targets while maintaining quality and accuracy. - PPC Calls Experience. Required Candidate profile - Must have experience on Destination Oriented calls & Generic Calls. - Proficient in Spanish speaking and writing - Must be flexible with shift timing - Best incentive in the industry.
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for US / UK Travel Sales / Cruise Booking/Airline PPC /Quality Analyst 2 Year Experience in Travel industry ( Voice Process ) Location- Delhi/ Gurugram/Noida Excellent Communication Skills Both sides cabs+ meal Drop Your CV HR- 9706756724
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 1.0 years
3 - 6 Lacs
New Delhi, Gurugram
Work from Office
Hiring For US / UK Travel BPO With Meta / PPC Call Experience Cruise/ Flight Sales Experience must Fluent English communication Open For immediate joining and rotational shift must "No other Process Experience can apply Call Shristi 7838882457 Required Candidate profile Below Mentioned Current profile and Salary Brackets Customer Support- 30 to 45 k ( GDS must) Sales - 40 to 65 k ( PPC/Meta/ Cruise) SEO - 30 k * Fresher (Sales Only) Salary Upto 25 k (Limited option) Perks and benefits Both side transport Meal incentive
Posted 1 month ago
1.0 - 6.0 years
4 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Handling inbound US calls. Car Rental Process ppc calls Having exp in Car Rental Process voice Call Or Whatsapp Ramya - 8864946771 Required Candidate profile 1 years of experience required Car Rental Process Sound knowledge of International Process Knowledge of the PPC travel sales process Immediate joiners . No Freshers. 8864946771 Perks and benefits Unlimited Incentive Both sided cabs
Posted 1 month ago
2.0 - 7.0 years
5 - 8 Lacs
Noida
Work from Office
Responsibilities: * Maximize revenue through upselling and cross-selling techniques * Manage travel bookings from start to finish using GDS system * Maintain customer satisfaction by providing exceptional service
Posted 1 month ago
1.0 - 5.0 years
2 - 7 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Dear candidates urgent hiring for international travel, US travel sales , must know AMADEUS & GDS ,Spanish travel sales holiday packages ,UK TRAVEL 6 month EXP needed 5 days working Cab & meal will be given salary up to 70 k HR - 9352512550
Posted 1 month ago
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