Key Responsibilities 1. Student Profiling and Counseling ● Conducting Initial Assessments: Engage with prospective students to assess their academic background, career goals, and personal aspirations. This will involve understanding their preferences for location, course, and university and providing expert advice on the best options available. ● Guidance on Course Selection: Advise students on the most suitable academic programs, universities, and countries based on their qualifications and future career ambitions. Counsel students on different pathways, such as undergraduate, postgraduate, or diploma programs, based on their profile. ● Personalized Consultation: Offer one-on-one personalized counseling to help students make informed decisions regarding their academic future. Assist them in aligning their preferences with long-term career objectives, cultural fit, and personal goals. 2. Application Assistance and Documentation Management ● Document Review and Support: Help students prepare their application documents, including CVs, SOPs, recommendation letters, and other necessary paperwork. Review and provide constructive feedback on Statements of Purpose (SOPs) and ensure all documents meet university standards. ● Application Submission Guidance: Guide students through the university application process, ensuring they understand and adhere to deadlines and requirements. Monitor their applications to ensure smooth submission and follow-up on missing documents or incomplete applications. ● Compliance with University Requirements: Provide clear, step-by-step instructions on each university’s specific requirements and ensure that students submit all necessary documents in time. 3. Student Follow-Up and Relationship Management ● Regular Follow-Up: Stay in constant communication with students to track their progress, remind them of upcoming deadlines, and encourage them to stay on course throughout the application process. ● Maintain Motivation: Provide emotional support and motivation, especially during stressful periods such as waiting for university decisions, visa processing, and final preparations. Ensure that students feel supported and confident in their journey. ● Personalized Support: Address any individual concerns that arise for students and provide solutions to make their experience smooth and successful. Your empathetic approach will make a difference in their journey. 4. CRM Management and Reporting ● CRM Data Entry and Maintenance: Maintain and update student profiles, application statuses, and communication logs in our Customer Relationship Management (CRM) system. Ensure that all student data is accurate and timely. ● Progress Tracking: Monitor and report on the progress of each student, ensuring that deadlines are met and tasks are completed. Regularly update team members on students’ statuses to ensure a collaborative approach to the admissions process. 5. Student Events, Webinars, and Orientations ● Organizing Webinars: Assist in organizing online information sessions, webinars, and orientation programs for prospective students. These sessions will provide students with valuable insights into their study abroad options, the application process, and financial planning. ● Event Support: Act as a point of contact during webinars or virtual events, answering questions, engaging with students, and assisting with the technical aspects of event management. 6. Feedback Collection and Continuous Improvement ● Post-Application Feedback: After each student completes their application process, collect feedback to understand their experience, identify areas for improvement, and enhance the overall service quality. ● Service Improvement: Provide insights and suggestions on how we can improve our processes and the student experience. Actively contribute to enhancing our services based on your experience working directly with students. Job Type: Internship Contract length: 3 months Pay: ₹8,000.00 - ₹12,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Mysore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have Laptop? Education: Bachelor's (Preferred) Language: Kannada (Preferred) Hindi (Preferred) Tamil (Preferred) Malayalam (Preferred) Telugu (Preferred) English (Required) Location: Mysore, Karnataka (Required) Shift availability: Day Shift (Required) Work Location: In person