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6.0 - 10.0 years
20 - 22 Lacs
Thane, Mumbai (All Areas)
Work from Office
Job Title: Process Transformation Central Business Services (CBS) Location - Thane Reports To: Head CBS Job Summary: The Lead Process Transformation for CBS is responsible for driving process improvements and leading transformation initiatives within the CBS organization. This role will involve closely collaborating with stakeholders to identify opportunities for efficiency, effectiveness, and quality enhancement through process optimization, technology implementation, and change management. Key Responsibilities. Process Analysis & Design: Analyze existing shared services processes to identify inefficiencies and areas for improvement. Design and implement streamlined workflows and best practices. Change Management: Develop and implement change management strategies to ensure smooth transitions, including training and communication plans. Performance Measurement: Establish and monitor key performance indicators (KPIs) to assess the impact of process improvements and ensure continuous monitoring and optimization. Technology Integration: Identify opportunities for leveraging technology to enhance processes, including automation and digital solutions. Best Practice Sharing: Actively contribute to the development of a shared services community of practice, sharing successful strategies and methodologies with peers. Team Leadership: Mentor and guide process improvement teams, fostering a culture of innovation and continuous improvement.
Posted 2 weeks ago
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