Compute and Storage L1 On Call Support Persolkelly India

4.0 - 7.0 years

15 - 18 Lacs

bengaluru

Hybrid

This is 10 Months contractual role. Role & responsibilities Compute and Storage L1 On-Call Support: Roles and Responsibilities for Cost Optimization A Compute and Storage L1 On-Call Support team in India, focused on cost optimization, is the first line of defense for managing and reducing infrastructure costs. Their primary goal is to identify and address Incidents and cost savings while maintaining service reliability. Roles and Responsibilities 1. Incident Management and Alert Triage Respond to Alerts: Promptly acknowledge and investigate automated alerts from monitoring tools (e.g., Garuda) related to resource utilization, performance, and cost anomalies. First-Level Troubleshooting: Perform initial diagnostics for common issues like high CPU/memory utilization, disk space shortages, and network latency. The focus is on rapid problem identification, not deep-level fixes. Shift Handovers: Conduct comprehensive handovers at the end of each shift, summarizing ongoing issues, actions taken, and pending escalations to ensure continuous support. 2. Monitoring and Reporting Dashboard Monitoring: Continuously monitor cost and performance dashboards. They should be trained to identify sudden cost spikes or anomalies that could indicate an unoptimized process or a misconfigured resource. Basic Reporting: Generate daily or weekly reports on cost-saving opportunities identified and the impact of the implemented optimizations. This provides crucial visibility to management and other teams. Preferred candidate profile Basic automaton skills - Experience with working on Openshift/Openstack - Experience working with storage infra [ Netapp / Nimble / PureStorage ..etc] B.tech/B.E www.persolindia.com ********************************** The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited. By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.persolindia.com for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know. ****************************

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