Garg Waterproofing Co.

Company Description: Garg Waterproofing Company is a privately owned company in the field of waterproofing and rehabilitation industry. With 25 years of experience, GWC provides world-class services to protect client properties from climatic conditions and enhance durability. Quality assurance is integral to GWC systems and processes, emphasizing continuous improvement to be a reliable partner to various construction professionals. Position: Client Service & Operations Executive Location: New Delhi, India Responsibilities 1) New Lead Filtering & Management Evaluate and filter incoming leads from online channels. Maintain proper records and follow-up schedules. 2) After-Project Service Coordination Handle after-sales service calls . Ensure quick response and resolution for client needs. 3) Stock Dispatch & On-Site Material Tracking Maintain inventory and record stock movements for each project. Coordinate with site teams for material dispatch and usage updates. 4) Client Interaction & Communication Serve as a frontline contact for clients with good communication skills. Maintain a professional approach during calls and site interactions. 5) Reporting & Documentation Prepare basic reports using Excel and PowerPoint. Use ChatGPT and other digital tools for efficiency in work. Criteria/Eligibility: Basic to medium proficiency in English (written & spoken). Good communication and client-handling skills. Proficiency in MS Excel, PowerPoint, and digital tools. Prior experience in client service, operations, or site coordination preferred. Must have a Laptop Compensation: Rs.15000/- to Rs.25000/- per month based on experience and skill set.