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Key Account Manager - Global Accounts Zones Corporate Solutions

5.0 - 8.0 years

6 - 10 Lacs

Noida, Uttar Pradesh, India

On-site

Key Responsibilities: Focus the GAM on the primary GAM goals by rationalizing the scope of support activities directly administered by a GAM and building a robust support organization. Shift administrative and support activities to the CSM organization, with training and staffing aligned to customer satisfaction measured by SLA compliance and NPS. Expand the capacity of a GAM to simultaneously manage multiple Global Accounts. Tighten the hand-offs and collaboration in the team selling and support model (e.g., partnership with CE for services. What you ll do as the(Global Account Manager) You are the central point for yourclientsrequiring that you develop strong relationships with all Zones p...

Posted 4 months ago

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