153 Gainsight Jobs - Page 4

As a Customer Success Manager at SolarWinds, you will be responsible for actively managing enterprise-level customer accounts to position the value of SolarWinds" customer success programs. Your role will involve creating a powerful customer experience to ensure strong retention rates, product adoption, and customer advocacy. You will engage with customers to obtain valuable feedback that will allow SolarWinds to enhance the overall customer experience. **Responsibilities:** - Act as the primary relationship holder and point of contact for SolarWinds throughout deployment and the entire customer journey. - Work with customers who are identified as at risk and ensure their satisfaction. - Mai...

We're building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight's applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link. About This Role We're looking for a full-time Solutions Architect to join our Services team reporting to the Senior Manager. This role is a hybrid role bas...

At AlgoSec, what you do matters!?? Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale reve...

As an integral part of BMC, you will be overseeing and optimizing the GTM platform tools stack, which includes Salesforce (Sales & Marketing Cloud), Seismic, Eloqua, Gainsight, and related systems. Your role will involve collaborating cross-functionally with Sales, Marketing, Customer Success, and other business units to understand requirements and deliver solutions. Conducting regular platform audits, identifying gaps, and implementing process improvements to enhance operational efficiency will be key responsibilities. Additionally, you will provide hands-on leadership, coaching, and mentorship to a team of GTM system administrators and analysts. Defining and enforcing best practices for sy...

As a Gainsight Architect and Administrator, your role will involve leading the design, configuration, and ongoing management of the Gainsight platform to support scalable customer success operations. You will combine technical expertise with strategic business insight to ensure that Gainsight is optimized for driving retention, expansion, and customer health across the organization. Key Responsibilities: - Platform Architecture & Configuration: - Architect and implement scalable Gainsight solutions, including workflows, dashboards, reports, and integrations with Salesforce and other enterprise systems. - Translate business requirements into technical designs and configure Gainsight according...

About Us Join SaaS Labs, where innovation meets excellence! SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads, our portfolio includes JustCall, Helpwise, Dialworks, EasyCalendar, CallPage, Atolia, and CallRoot. What is in this role for you We believe onboarding is not just a processit's the first chapter in the customer's success story. As a Senior Customer Onboarding Associate, you'll shape that story by ensuring new customers experience value quickly, confidently, and seamlessly. You'll be their t...

Join us at Entrust? At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.? ?? Get to Know Us? Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.? About The Role We are seeking a detail-oriented and empathetic Associate Customer Success Man...

Fully Remote We're seeking a motivated and relationship-driven Customer Success Manager to ensure our customers achieve maximum value from our products and services. As a key member of the post-sales team, you'll help clients succeed by driving adoption, retention, and satisfaction turning customers into loyal advocates. Key Responsibilities Build and maintain strong, long-term relationships with customers Onboard new clients and guide them through setup, training, and best practices Serve as the main point of contact for customer inquiries and escalations Monitor account health, usage, and engagement metrics to identify risks and growth opportunities Proactively manage renewals, upsells, an...

About Cloudhire: Cloudhire is a leading AI-powered global talent marketplace, specializing in world-class remote hiring, recruitment, and HR solutions for companies and candidates across 180+ countries. By combining cutting-edge technology with industry expertise, Cloudhire streamlines and accelerates the hiring process, ensuring companies connect with highly vetted and skilled professionals. Job Title:Customer Success Executive / Account Manager Key Responsibilities: Serve as the main point of contact for assigned clients after the sale. Onboard new customers, ensuring a smooth transition and adoption of the SaaS platform. Proactively engage with clients to understand their goals and delive...

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Challenge As part ...

Job Title Customer Success Manager (Mid-Level) Location [Bangalore, India] About Serein At Serein (www.serein.in) we use data and latest research in behavioural economics/sociology to develop content. We partner with startups and corporates to focus on ways to build a diverse and inclusive workplace which fosters openness, enables effective teamwork and ensures safe environment for all employees. Our approach is based on research on all aspect of diversity: gender, age, disability, LGBT and other social variables. Serein is an end to end service partner for the implementation of Prevention of Sexual Harassment (PoSH) legal compliance. We partner with companies on case redressal and policies ...

Do you love challenges and thrive in a fast-paced, high-growth environment Are you a collaborative learner who wants to make a lasting impact on our company's success Do you think of creative solutions to complex problems and solve them Do you have experience managing complex, transformative, and innovative technology products, and programs If so, this role is for you. We are looking for a Product Manager specializing in Customer Success Management automation with hands on Gainsight experience to join our Go-to-Market systems team with the primary objective of managing Thomson Reuters Gainsight backlog & prioritization, design, governance and adoption for our Legal Professionals segment. In ...

The Gainsight Architect and Administrator will lead the design, configuration, and ongoing management of the Gainsight platform to support scalable customer success operations. This role bridges technical expertise with strategic business insight, ensuring Gainsight is optimized to drive retention, expansion, and customer health across the organization. Key Responsibilities Platform Architecture & Configuration Architect and implement scalable Gainsight solutions, including workflows, dashboards, reports, and integrations with Salesforce and other enterprise systems. Translate business requirements into technical designs and configure Gainsight accordingly. Maintain system integrity, perform...

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation's K8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. Job Title: Service Manager Reporting into Director Ser...

Job Description Partner with customers and internal stakeholders to drive renewals for software maintenance agreements and subscriptions, ensuring alignment with business objectives. Act as a point of contact (POC) for work allocation, report and trend analysis, customer escalations, and success story development. Build and showcase customer success stories to highlight retention wins and business impact. Conduct case reviews, audits, churn analysis, and track monthly scorecards for CSAs to monitor performance and identify improvement areas. Take ownership of high-risk churn cases, engaging customers directly to understand challenges, mitigate risks, and drive retention. Perform churn analys...

Job Description Core Responsibilities Trusted Advisor & Relationship Management Act as the primary point of contact and strategic advisor for enterprise customers. Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value. Lead structured renewal discussions, QBRs (Quarterly Business Reviews), and Success Reviews to align customer objectives with Insightsoftware's solutions. Renewals & Retention Own the end-to-end renewals process: negotiate pricing, terms, and contracts by partnering with Sales, Legal, and Finance. Deliver renewal offers/quotes in a timely and accurate manner to drive operational efficiency and customer satisfactio...

Responsibilities: * Manage customer relationships from onboarding to renewal * Collaborate with sales team on upsells & cross-sells * Ensure customer satisfaction through proactive support Marriage & childbirth gifts Over time allowance Pregnancy care program Maternity benefits in mediclaim policy Health insurance Accidental insurance Maternity policy Sales incentives

As a Systems Administrator at Zuora, your role is crucial in ensuring the seamless operation of sales, marketing, and post-sales applications. You will be responsible for managing and optimizing core post-sales platforms to contribute to the success of customer-facing operations. Your expertise and leadership will directly impact the company's strategic goals in a fast-paced, evolving environment. Key Responsibilities: - Manage and administer key CX applications to ensure optimal performance in post-sales environments - Perform system configuration, troubleshooting, and issue resolution for core post-sales platforms, coordinating with vendors when necessary - Collaborate with cross-functiona...

Job Description: As a member of the team, your role will be to lead the development of advanced analytics and reporting frameworks for gaining actionable insights into customer behavior, product usage, and success metrics. You will be responsible for guiding executive-level reporting and influencing strategic decisions. Additionally, you will drive continuous improvement in customer operations by identifying, designing, and implementing scalable, cross-functional process enhancements. Taking ownership of defining and optimizing customer lifecycle stages and segmentation strategies will also be a key part of your responsibilities. You will be tasked with developing and refining proactive enga...

Who Are We Postman is the world's leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaborationenabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S:...

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This inclu...

Department: Product Management Location: Remote, India About Aviso Aviso AI is an integrated revenue platform that helps modern sales organizations and revenue teams close more deals, drive revenue growth, and mitigate risk through patented AI guidance. As the industry leader in AI-based revenue operations solutions, Aviso AI offers the most comprehensive set of intelligent tools and solutions for sales, marketing, and customer success teams that uncover hidden revenue opportunities across the customer lifecycle. The Aviso AI platform spans six core pillars: Predictive Forecasting Deal Intelligence Activity & Relationship Intelligence Conversational Intelligence GTM and Customer Collaboratio...

At MeetRecord, we are reimagining the revenue tech stack around customer conversations. MeetRecord's revenue intelligence platform helps businesses gain in-depth visibility into customer conversations to automate coaching and accelerate deal flow. Revenue leaders can analyze root causes, track market intelligence, and devise a blueprint to close deals faster. Over the last two years, MeetRecord has grown at a top-percentile pace, with 80% of its customers in the US market. MeetRecord is backed by SWC Global, Powerhouse Ventures, All in Capital, and GSF, which have backed successful SaaS companies like Whatfix and Slintel at an early stage. Role Overview We are seeking a highly skilled and cu...

Role Description This is a contract role for a Senior Gainsight Developer located in Pune, with some work-from-home flexibility as a hybrid role. The Senior Gainsight Developer will be responsible for developing and maintaining Gainsight solutions, collaborating with cross-functional teams, implementing scalable software solutions, and writing clean, efficient code. The role will also involve analyzing user requirements, refining system specifications, and ensuring the highest levels of quality and Title : Senior Gainsight Developer/Admin/Support. Job Type : Contract (long term). Location : Pune. Core Experience 5+ years in technical support or engineering (preferably SaaS). 2+ years hands-o...

Do you love challenges and thrive in a fast-paced, high-growth environment Are you a collaborative learner who wants to make a lasting impact on our company's success Do you think of creative solutions to complex problems and solve them Do you have experience managing complex, transformative, and innovative technology products, and programs If so, this role is for you. We are looking for a Product Manager specializing in Customer Success Management automation with hands on Gainsight experience to join our Go-to-Market systems team with the primary objective of managing Thomson Reuters Gainsight backlog & prioritization, design, governance and adoption for our Legal Professionals segment. In ...