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3.0 - 7.0 years
0 Lacs
roorkee, uttarakhand
On-site
You are an experienced Quality Assurance Engineer with Cyara and Genesys expertise, sought to play a pivotal role in a contact center modernization initiative. In this role, you will be responsible for ensuring seamless transition and optimal performance of contact center solutions by conducting comprehensive end-to-end call flow validation. Your involvement will also extend to the development of custom innovative solutions around Cyara. Your main responsibilities will include designing, developing, maintaining, and executing manual, automation, and performance test scripts for Contact Center applications. You will drive innovation through Proofs of Concept (POCs) to enhance the test lifecyc...
Posted 3 months ago
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