G K Villa Estates

Key Responsibilities: Handle inbound calls, WhatsApp messages, and email enquiries from potential guests. Provide detailed information about villa features, amenities, pricing, and availability. Understand guest requirements and recommend the most suitable villa options. Convert enquiries into confirmed bookings by effectively communicating value and building trust. Coordinate with the operations team to ensure smooth check-ins and guest experience. Maintain records of enquiries, follow-ups, and confirmed bookings in the system. Achieve monthly booking targets and contribute to revenue growth.