Profile- Bpo voice process Salary :17686(CTC)-15071/-(Take Home) Age : 28 Female/Male Qualification : PUC or Graduation Fresher & experience Min 6months experience 6 days working , 1 Rotational week off Office fixed time 10:00 - 07:00 Language Eng+ Malayalam Joining Bonus will be 10,000 Job Types: Full-time, Permanent Pay: ₹13,821.51 - ₹17,980.07 per month Benefits: Flexible schedule Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Overtime pay Performance bonus Shift allowance Work Location: In person

Qualifications and Skills Proven ability in training program development, especially in a collections environment (Mandatory skill). Excellent communication skills with the ability to convey information clearly and concisely (Mandatory skill). Strong adaptability to adjust training methods according to different learning styles (Mandatory skill). Proficient in internal personal and soft skills to manage diverse teams effectively. Effective time management skills to ensure training sessions are timely and impactful. Creative approach to developing training materials and programs that engage and inspire. Experience in providing feedback and coaching to improve team performance. Commitment to continuous professional development and staying updated with industry trends. Roles and Responsibilities Develop and implement training programs tailored for collections teams to improve performance and outcomes. Coordinate with team leaders to identify training needs and objectives. Deliver interactive training sessions using a variety of instructional techniques to engage participants. Evaluate the effectiveness of training programs and make necessary adjustments for improvement. Provide ongoing coaching and feedback to team members to enhance their skills and knowledge. Maintain up-to-date records of training activities and outcomes for future reference. Collaborate with the HR department to align training initiatives with the company’s goals. Stay informed about the latest trends and best practices in training and development within the BPO industry. Job Types: Full-time, Permanent Pay: ₹25,298.59 - ₹35,658.12 per month Benefits: Flexible schedule Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Work Location: In person

Customer Support - Voice Process(outbound calls) Qualification : Any Graduate Experience: Fresher or above 6months experience Language: Candidates should be excellent in English and Hindi Versant - above 5 6 Days working- Sunday fixed off Shift- 9am to 6pm Work from Office Salary: CTC: 25,000 /- per month for fresher Take home: 20,200 /- per month per Fresher CTC : Upto 30,000 /- per month for experienced Take Home : upto 24,800 /- per month for experienced Quarterly Bonus : 4200 /- Apprenticeship: Fresher - 24000/-(TH) Experience - 29000/-(TH) Job Types: Full-time, Permanent Pay: ₹20,747.45 - ₹33,597.73 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person