Position Summary Furchild is seeking a strategic and operationally strong Head of Finance to lead the financial function through a high-growth phase. The ideal candidate will combine financial leadership, regulatory mastery, and hands-on execution to ensure the business is scalable, compliant, and investor-ready. You will drive budgeting, forecasting, reporting, and internal controls—while building financial partnerships across departments and advising senior leadership on sustainable, data-driven decisions. Key Responsibilities 1. Strategic Finance Business Leadership Own the financial planning and forecasting process aligned to revenue targets, cost controls, and strategic goals. Partner with the CEO and executive leadership to drive growth, profitability, and capital efficiency. Evaluate financial risks and support decision-making for new markets, product lines, and strategic investments. 2. Financial Operations Controls Oversee day-to-day finance and accounting operations, including month-end close, reconciliations, and internal controls. Ensure compliance with applicable UAE Tax Financial laws, coordinate audits and regulatory reporting. Maintain a robust control framework that supports growth without compromising compliance or accuracy. 3. Reporting, Analysis Forecasting Produce and present financial statements, management dashboards, and investor-ready reports. Lead analysis on profitability, margin contribution by SKU/channel, pricing models, and cost optimization. Guide board-level reporting, fundraising discussions, and financial due diligence. 4. Budgeting Cash Flow Lead annual budgeting processes with department heads, including CAPEX and OPEX planning. Oversee short- and long-term cash flow forecasting and treasury operations. Optimize working capital through inventory, receivables, and payables management. 5. ERP Systems Automation Oversee finance system improvements including ERP, reporting tools, and integration with POS, CRM, and supply chain. Promote automation and digitization to improve accuracy, transparency, and speed. 6. Leadership Team Development Build, mentor, and scale a high-performing finance team with a focus on agility and business partnership. Promote a culture of accountability, excellence, and integrity across the finance function. 7. Cross-functional External Engagement Partner closely with Operations, Commercial, and Production on cost planning, vendor contracts, and expansion feasibility. Serve as the main point of contact for external auditors, tax advisors, financial institutions, and investors. Qualifications Qualifications Competencies Bachelor’s degree in Finance, Accounting, or Economics (mandatory); CPA, ACCA, CA, CMA or MBA (preferred). 12+ years of experience with at least 5 years in a finance leadership role, preferably in FMCG, D2C, manufacturing, or startup environments. Deep knowledge of IFRS, UAE Corporate Tax VAT compliance. Experience with ERP systems and financial modelling. Proven ability to work in a fast-paced, entrepreneurial environment with limited structure. High integrity, strategic thinking, and excellent communication. Additional Information Why Join Us? We’re not just feeding pets – we’re changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you’re part of something bigger – a company that values innovation, customer satisfaction, and most importantly, the health of pets. Our Hiring Process We make the hiring process as straightforward as possible, with the following steps: Apply: Submit your application, and our team will review your profile. Initial Interview: If your qualifications align, we’ll schedule an initial conversation with you. Hiring Manager Interview: Shortlisted candidates will meet with hiring managers. Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session. Offer: Successful candidates will receive an offer within 2-3 weeks from their initial application. Ready to Join Us? If you’re excited about making a difference in the lives of pets and being part of a fun, innovative company, we’d love to hear from you!

Position Summary As Head of Operations at Furchild, you will be the integrator and orchestrator of the company’s core functions - Production, Supply Chain, Customer Operations, Logistics, and Cross-Departmental Coordination. You will lead with a strategic mindset and execution discipline to ensure that business objectives translate into seamless operational outcomes across departments. This is a senior leadership role, with the mandate to align people, process, and performance toward scalable growth across the UAE and new regional markets. The ideal candidate brings a proven track record in end-to-end operational management, continuous improvement, and is primed to evolve into a COO or Director of Operations role. Key Responsibilities 1. Cross-Functional Operational Leadership Serve as the operational counterpart to the CEO, ensuring executional alignment between departments (Production, Commercial, Marketing, Finance, CX, and Tech). Translate strategic goals into integrated, executable operational plans and monitor progress through KPIs and dashboards. Lead the weekly business rhythm including operating reviews, issue resolution, and cross-departmental coordination. 2. Supply Chain, Inventory Fulfilment Oversight Oversee inbound and outbound logistics, procurement, inventory accuracy, cold chain management, and last-mile delivery (internal and 3PL). Implement demand-supply balancing in coordination with Production and Commercial teams. Ensure OTIF (on-time-in-full) delivery performance, stock coverage, and minimal spoilage or obsolescence. 3. Customer Experience Operations Work with Customer Experience and Tech teams to ensure scalable, tech-enabled service excellence across subscriptions, complaints, retention workflows, and contact centre operations. Optimize service SLAs, resolution rates, churn reduction processes, and feedback loops for continuous improvement. 4. Process Excellence Systems Implementation Institutionalize SOPs across departments, introducing process documentation, training, and audit mechanisms. Drive the implementation and integration of ERP, WMS, CRM, or similar platforms in collaboration with Tech/IT. Embed performance management systems and data-driven decision-making across business units. 5. New Market Operational Readiness Plan and operationalize market entry readiness in coordination with Commercial and Production teams (e.g. GCC). Navigate regulatory, logistics, customs, and partner alignment for regional rollout. Design scalable operational infrastructure including regional warehousing, partner SLAs, and fulfillment strategies. 6. Compliance, Risk Regulatory Own operational compliance with UAE labor laws, health safety, food safety, environmental regulations, and municipality/authority requirements. Oversee risk identification and mitigation across supply chain, production, and logistics. Implement contingency planning for operational disruptions or emergencies. 7. Financial Performance Management Manage departmental budgets for operations, logistics, and fulfillment. Monitor cost drivers and improve operational efficiency to enhance gross margin and EBITDA contribution. Work with Finance and CEO to build rolling forecasts and operations-driven financial models. 8. Team Leadership Culture Build and lead a team of department heads and managers across production, logistics, customer ops, and supply chain. Drive a high-performance, collaborative, and accountable culture. Mentor functional leaders for succession and professional development. Qualifications Qualifications Competencies 10+ years in operational leadership roles in manufacturing, FMCG, D2C, or food production sectors; experience in UAE/GCC markets strongly preferred. Proven track record managing multi-site, multi-function operations in fast-paced growth environments. Strong systems thinker, able to see the big picture while driving detail-level execution. Familiar with ERP, WMS, and CRM systems; process-oriented with Lean/Kaizen background a plus. Experience managing both internal teams and third-party providers (3PL, co-packers, regulatory consultants). Bachelor’s degree in Engineering, Business, or Supply Chain; MBA or equivalent preferred. Bilingual proficiency (English mandatory; Arabic an advantage). Additional Information Why Join Us? We’re not just feeding pets – we’re changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you’re part of something bigger – a company that values innovation, customer satisfaction, and most importantly, the health of pets. Our Hiring Process We make the hiring process as straightforward as possible, with the following steps: Apply: Submit your application, and our team will review your profile. Initial Interview: If your qualifications align, we’ll schedule an initial conversation with you. Hiring Manager Interview: Shortlisted candidates will meet with hiring managers. Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session. Offer: Successful candidates will receive an offer within 2-3 weeks from their initial application. Ready to Join Us? If you’re excited about making a difference in the lives of pets and being part of a fun, innovative company, we’d love to hear from you!

Position Summary As Head of Commercial, you will lead the business growth engine across direct sales, strategic partnerships, channel expansion, pricing, and customer lifecycle value. You will be responsible for delivering top-line growth across domestic and regional markets - starting with the GCC - and work cross-functionally to ensure revenue, margin, and profitability goals are met. You’ll play a pivotal role in bringing Furchild’s premium offering to new territories by building scalable commercial strategies, local partnerships, and operational readiness to win new markets. The ideal candidate brings a proven track record in strong sustainable growth, continuous improvement, and is primed to evolve into a CCO or Commercial Director role. Key Responsibilities 1. Commercial Strategy Revenue Ownership Own the end-to-end commercial strategy covering D2C, B2B, subscription, and retail partnerships. Define and deliver revenue targets across local and regional markets, reporting directly to senior leadership. Set commercial KPIs, sales forecasts, and channel-specific growth objectives with clear accountability. 2. Territorial Expansion New Market Entry Lead Furchild’s commercial expansion into new geographies, starting with the GCC (e.g., Saudi Arabia, Qatar, Kuwait, Bahrain, Oman). Develop market entry plans including opportunity sizing, customer profiling, competitive analysis, and pricing strategy. Identify and secure go-to-market partners such as distributors, veterinary networks, and specialty pet retailers. Align internal stakeholders across legal, logistics, finance, and operations to ensure compliance, readiness, and execution. 3. Sales Growth Channel Development Drive performance across D2C channels, retail stockists, telesales, and emerging marketplaces. Manage partner onboarding, trade terms, incentives, and in-market training to deliver sales performance. Collaborate with the Head of Marketing to activate local campaigns that support sell-through and brand awareness. 4. Customer Value Retention Build commercial initiatives to drive higher subscription uptake, AOV (Average Order Value), and LTV. Lead efforts to reduce churn and re-engage dormant segments using commercially driven offers and bundles. Coordinate with Product and Customer Experience teams to enhance customer satisfaction and retention economics. 5. Partnerships, Affiliates Strategic Alliances Establish and manage commercial relationships with veterinary groups, regional resellers, and co-branded partners. Scale affiliate programs to attract niche audiences and high-intent buyers at low acquisition cost. Explore collaborations with GCC-based lifestyle, pet wellness, or delivery ecosystem players to drive adoption. 6. Pricing, Promotions Offers Create a pricing model that balances market competitiveness, premium brand positioning, and margin targets across geographies. Design data-backed promotions, offers, and bundles tailored to customer personas and local demand curves. Lead annual reviews on pricing, cost structures, and profitability by channel and region. 7. Data, Forecasting Commercial Intelligence Use analytics tools to track performance by region, channel, product, and customer segment. Deliver accurate forecasts for inventory, sales, and revenue in collaboration with Finance and Supply Chain. Translate trends into strategic shifts and continuous commercial optimization. 8. Team Leadership Collaboration Build and lead a team across sales, partnerships, and customer operations - with a clear roadmap for expansion hires in target markets. Foster a culture of accountability, learning, and customer obsession. Partner with Marketing, Ops, Product, and Finance to ensure alignment on GTM, fulfillment, and margin goals. Qualifications Qualifications Competencies 7+ years in a senior commercial role, ideally with international market experience in the GCC, D2C/FMCG. Proven record in scaling businesses across new markets with channel or distributor-led models. Deep understanding of commercial unit economics (CAC, LTV, GM%, retention, payback). Strong relationship builder with a track record of successful partner and territory development. Fluent in financial modeling, sales operations, and pipeline forecasting. Agile leader with a scale-up mindset—comfortable in high-growth, ambiguous environments. Bachelor’s degree required; MBA or commercial certifications preferred. Additional Information Why Join Us? We’re not just feeding pets – we’re changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you’re part of something bigger – a company that values innovation, customer satisfaction, and most importantly, the health of pets. Our Hiring Process We make the hiring process as straightforward as possible, with the following steps: Apply: Submit your application, and our team will review your profile. Initial Interview: If your qualifications align, we’ll schedule an initial conversation with you. Hiring Manager Interview: Shortlisted candidates will meet with hiring managers. Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session. Offer: Successful candidates will receive an offer within 2-3 weeks from their initial application. Ready to Join Us? If you’re excited about making a difference in the lives of pets and being part of a fun, innovative company, we’d love to hear from you!

Position Summary Furchild is seeking a hands-on, detail-oriented Accountant to support daily accounting operations across retail, online, and manufacturing channels. The ideal candidate will manage reconciliations, postings, payables, and compliance with accuracy and discipline. This is a critical executional role that contributes to sound financial records, timely reporting, and internal control across a fast-growing, multi-channel pet food business. Key Responsibilities Post and reconcile daily sales from online, POS, and retail channels. Ensure accurate recording of customer receipts (cash, card, bank, and online gateways). Coordinate with Customer Service for refunds and adjustments. Perform POS and subscription billing reconciliations regularly. Record vendor bills ensuring proper coding, approvals, and matching with POs/GRNs. Reconcile vendor statements and prepare payment batches. Maintain up-to-date vendor ledgers and resolve discrepancies. Manage petty cash float and replenishments with documentation and approval trail. Conduct bank reconciliations across multiple accounts and gateways. Reconcile VAT ledgers and assist in quarterly VAT return preparation. Assist in journal entries, accruals, and month-end close activities. Support preparation of management reports and variance analysis. Maintain compliance with internal controls and SOPs. Provide data and schedules for internal and external audits. Collaborate with Operations, Commercial, and Production teams for proper accounting of transactions. Suggest improvements to accounting workflows, automation, or documentation. Qualifications Qualifications Competencies Bachelor’s degree in Accounting, Finance, or equivalent. Minimum 4 years of accounting experience in FMCG, retail, or manufacturing industries. Strong knowledge of accounting principles, bookkeeping, and reconciliations. Proficiency in ERP systems (e.g., Tally, QuickBooks, Oracle, SAP, Zoho). Familiarity with UAE VAT laws and compliance processes. High attention to detail, ownership of deliverables, and organizational discipline. Strong Excel skills and ability to handle large volumes of transactional data. Additional Information Why Join Us? We’re not just feeding pets – we’re changing the way people care for them. At Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you’re part of something bigger – a company that values innovation, customer satisfaction, and most importantly, the health of pets. Our Hiring Process We make the hiring process as straightforward as possible, with the following steps: Apply: Submit your application, and our team will review your profile. Initial Interview: If your qualifications align, we’ll schedule an initial conversation with you. Hiring Manager Interview: Shortlisted candidates will meet with hiring managers. Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session. Offer: Successful candidates will receive an offer within 2-3 weeks from their initial application. Ready to Join Us? If you’re excited about making a difference in the lives of pets and being part of a fun, innovative company, we’d love to hear from you!