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Oracle CSS SAAS/HCM/Cloud Senior Analyst Oracle

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Techno Functional Support Analyst specializing in Fusion Suite of HCM products, your primary responsibility will be to provide exceptional customer service support, incident tracking, diagnosis, troubleshooting, and resolution of complex and critical cases. Your key skills will include high-level techno-functional expertise, Oracle product knowledge, problem-solving abilities, and customer service proficiency. You will work closely with both Cloud and On-Premise customers, performing tasks such as: - Providing advice on complex usage of Oracle products - Resolving highly intricate and mission-critical issues - Managing critical customer incidents effectively - Acting as a Situation Mana...

Posted 1 day ago

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