344 Functional Support Jobs - Page 7

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides accurate and prompt responses to a wide range of Human Resources customer inquiries within an HR Service Center. Utilizes knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail. Escalates complex to difficult issues that require specific, in-depth knowledge to the appropriate resource. Receives and processes requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensures data integrity is maintained. Tracks all customer contacts and follows up to ensure satisfactory resolution. Serves as a first-level contact for most Human Resources administration issues. Helps other team members as required. Requires a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environment. Job Duties and Qualifications Key Responsibilities / Accountabilities: We are looking for a HR Service Center Rep. Sr. to perform HR Delivery tasks according to standard processes/procedures. Perform analysis and suggest improvements on processes and tools. Run and participate in HR Delivery projects, Manage stakeholders and work closely with team. Skillset: Strong Spanish written and verbal communication skills (B2/C1 level). Adaptable & Flexible. Ability to solve problems. Attention to details. Strong English written and verbal communication skills. Effective collaboration with the Stakeholders/ Team. Basic Qualifications: Bachelor Degree, preferably within Human Resources or relevant experience within required area Total Years of Experience: 1-3 Years Preferred Expertise: Experienced in HR Shared service. Hands on Experience on SAP / Employee Central. Characteristics: Exposure to working on a highly dynamic environment. Flexible to work in night shifts. Timing: 6:00 PM IST to 3:00 AM IST (varies) Deliver Human Resources services. Provide functional support Provide project support as well as HR delivery and data Qualifications Location Sai Radhe Building 100, 101, Pune, Monaghan, 411001, India Job Details Requisition Number: 201119 Experience Level: Entry-Level Job Family: Support Services Product Service Line: GBS Admin Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides accurate and prompt responses to a wide range of Human Resources customer inquiries within an HR Service Center. Utilizes knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail. Escalates complex to difficult issues that require specific, in-depth knowledge to the appropriate resource. Receives and processes requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensures data integrity is maintained. Tracks all customer contacts and follows up to ensure satisfactory resolution. Serves as a first-level contact for most Human Resources administration issues. Helps other team members as required. Requires a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environment. Job Duties and Qualifications Key Responsibilities / Accountabilities: We are looking for a HR Service Center Rep. Sr. to perform HR Delivery tasks according to standard processes/procedures. Perform analysis and suggest improvements on processes and tools. Run and participate in HR Delivery projects, Manage stakeholders and work closely with team. Skillset: Strong Spanish written and verbal communication skills (B2/C1 level). Adaptable & Flexible. Ability to solve problems. Attention to details. Strong English written and verbal communication skills. Effective collaboration with the Stakeholders/ Team. Basic Qualifications: Bachelor Degree, preferably within Human Resources or relevant experience within required area Total Years of Experience: 1-3 Years Preferred Expertise: Experienced in HR Shared service. Hands on Experience on SAP / Employee Central. Characteristics: Exposure to working on a highly dynamic environment. Flexible to work in night shifts. Timing: 6:00 PM IST to 3:00 AM IST (varies) Deliver Human Resources services. Provide functional support Provide project support as well as HR delivery and data Qualifications Location Sai Radhe Building 100, 101, Pune, Monaghan, 411001, India Requisition Number: 201119 Job Family: Support Services Product Service Line: GBS Admin Full Time / Part Time: Full Time

You should have 4-6 years of experience as a Business Analyst with configuration experience in ERP products. Additionally, you should have experience in database queries and procedures, as well as application support for functional issues. It is important to have a clear understanding of the software development life cycle and be process-oriented. Strong fundamentals in Leasing will be an added advantage. Exposure to Agile methodology with requirements capturing using use cases and feature-driven methods will also be beneficial. You should have experience in identifying and executing test strategies, test plans, and functional test cases. Furthermore, experience in preparing and conducting functional reviews and training sessions is required. Your capability to work with customers and cross-location teams to establish and maintain consistent delivery is crucial. You should be able to work closely in a team environment, primarily in Functional Support and Change Requests, and be willing to work in different shifts, including day shift and afternoon shift. As a Business Analyst, you should be a problem solver, thinker, and analyzer. You should also be a solution challenger when relevant and possess excellent communication and writing skills to understand end-users directly. Having synthetic communication skills is important, and the formality, level of detail, and options of documentation should be in accordance with talkers. Negotiation skills and the ability to raise factual alerts and risks when necessary are essential. You should be organized and practical in your approach. At Societe Generale, we believe that people are drivers of change, shaping the world of tomorrow with their initiatives, whether small or ambitious. By joining us, you can have a positive impact on the future, creating, daring, innovating, and taking action. If you want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis, and develop or strengthen your expertise, you will find a home with us. Our employees have the opportunity to dedicate several days per year to solidarity actions during their working hours, including sponsoring individuals struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are various ways to get involved and make a difference. Diversity and inclusion are key values at Societe Generale, and we welcome individuals from all backgrounds and experiences to contribute to our collaborative and innovative environment.,

Role & responsibilities - Requirement Understanding and Documentation - Onboarding and Training of Customers - Customer Query Handling - Resolving the Queries. - Supporting customers over phone/email/zoom meeting - Customer Feedback - Coordination with the technical Team Preferred candidate profile - Strong English Communication (Must Have) - Understanding of Business Process (Sales/Purchase/Production) (Optional) - Should be able to travel when required - Once/Twice in a month - ERP/CRM knowledge (Optional) - Freshers can also apply - Customer Centric Approach

Primary Skills 6+ years as a Business Analyst in Investment Bank organization within Market Risk department Technical experience to be comfortable with data models and SQL Hands-on experience as liaison function between the onshore IT business lines and offshore technical teams and as primary functional support for development team Thorough experience in functional testing and validation of development Market Risk knowledge (Pnl calculation and explanation, VaR and Stress VaR analysis) Product Control knowledge (Pnl calculation and explanation, ) Financial products (Treasury, FX, Credit, IRD) Market data (Volatilities, Curves,), Sensitivities Regulatory knowledge (including Basel III, Basel II, Basel I, SIMM, FRTB, CVA, ) Technical knowledge in SQL, XML, HTML, UML, Business object, data warehouse, BI Project cycle methodology Strong technical skills in tests methodology Strong organizational skills Strong ability to analyze and summarize Secondary Skills Liaise with IT business lines contacts for clarification and understanding of requirements. Analyze functional impacts considering technical constraints with technical leads help Prepare and present functional aspects of changes/evolutions to developers Draft detailed functional specifications/users stories for developers, in line with general specifications or list of requirements provided by project manager / Business Analysts Support the technical development team in any functional aspects. Organize and keep up to date detailed functional documentation Conduct continuous testing in development environment for development monitoring

Allocate, Drive, monitor and review field force towards achieving budgeted numbers. Coordinates with accounts, legal and operations for related functional support. Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. Ensuring employee/agency quality while recruitment and leveraging productivity. Take ownership of High Value accounts ensure seamless collection. Job Requirements Graduate/ MBA Tactful and Persuasive Experience in retail collections preferably credit cards at least of 7 years Over experience required is of more than 10 years

Allocate, Drive, monitor and review field force towards achieving budgeted numbers. Coordinates with accounts, legal and operations for related functional support. Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. Ensuring employee/agency quality while recruitment and leveraging productivity. Take ownership of High Value accounts ensure seamless collection. Job Requirements: Graduate/ MBA Tactful and Persuasive Experience in retail collections preferably credit cards at least of 7 years Over experience required is of more than 10 years

NTT DATA is looking for an Oracle Cloud Developer to join their team in Bengaluru, Karnataka, India. As an Oracle Cloud Developer, you will be responsible for various applications and services related to Oracle Cloud. Your primary responsibilities will include integrations with different applications using OIC, PL/SQL packages debugging (no development), VBCS, APEX, and providing production support for various services such as incident management, service request support, and Oracle product releases and patch management. You will also be involved in coordinating with Oracle for SRs towards product bugs or enhancements, proactive monitoring of scheduled jobs, code promotion, functional support, configuration changes, and functional setups assistance. Additionally, you will be responsible for reviewing and assessing the impact of quarterly releases and patches, supporting month-end close activities, compliance, audit reporting data extracts, SOD reports, and providing technical support for ERP integrations. Your role will also include handling in-scope integration support using OIC, creating custom reports using OTBI/BIP/APEX, resolving technical issues for systems in scope, making changes in existing integrations, and modifying custom screens in VBCS/APEX. NTT DATA is a trusted global innovator in business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in over 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is known for being one of the leading providers of digital and AI infrastructure worldwide. If you are an exceptional, innovative, and passionate individual looking to be part of an inclusive, adaptable, and forward-thinking organization, apply now and join NTT DATA in their mission to drive innovation and transformation for their clients and society.,

Allocate, Drive, monitor and review field force towards achieving budgeted numbers. Coordinates with accounts, legal and operations for related functional support. Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. Ensuring employee/agency quality while recruitment and leveraging productivity. Take ownership of High Value accounts ensure seamless collection. Job Requirements: Graduate/ MBA Tactful and Persuasive Experience in retail collections preferably credit cards at least of 7 years Over experience required is of more than 10 years

Allocate, Drive, monitor and review field force towards achieving budgeted numbers. Coordinates with accounts, legal and operations for related functional support. Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. Ensuring employee/agency quality while recruitment and leveraging productivity. Take ownership of High Value accounts ensure seamless collection. Job Requirements: Graduate/ MBA Tactful and Persuasive Experience in retail collections preferably credit cards at least of 7 years Over experience required is of more than 10 years

Allocate, Drive, monitor and review field force towards achieving budgeted numbers. Coordinates with accounts, legal and operations for related functional support. Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. Ensuring employee/agency quality while recruitment and leveraging productivity. Take ownership of High Value accounts ensure seamless collection. Job Requirements: Graduate/ MBA Tactful and Persuasive Experience in retail collections preferably credit cards at least of 7 years Over experience required is of more than 10 years

Position 1: SAP Business One Functional Consultant Experience: 1 to 8 years Role & responsibilities Responsible for preparing detailed design document based on clients' business and functional specifications and install, configure, implement and optimize SAP Business One (SAP B1) ERP Solution for version 10.0 Take ownership for the module/s Logistics, Production, Sales, Purchasing, Inventory Management and Financials Work in conjunction with other team members for common project goals and provide functional / technical guidance to the team Proactively identify and assess risk and escalate to the project manager as required and provide alternate solutions where technical constraints impede the business process. Maintain all appropriate implementation documentation and present regular project updates to the client, as appropriate, throughout the project lifecycle. Ensure projects are delivered to customers satisfaction within time and on budget. Build and maintain strong positive working relationships with the Client HANA implementation on-premise and on private or public cloud experience is preferred. Preferred candidate profile Relevant experience in similar job role implementing and supporting SAP B1 software for at least 1 year. Strong understanding of business processes. Good communication skills and ability to work with clients. Ability to work independently and also as part of a team.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Oracle JD Edwards EnterpriseOne Financials Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Provide functional support for multiple JDE customers worldwide, with excellent knowledge in JD Finance Account Receivables, Account Payables, General Ledger & Fix Asset. Experience in implementation and upgrade projects, with the ability to understand and link custom business processes with standard business processes of E1. Roles & Responsibilities:-Provide functional support for multiple JDE customers worldwide.-Understand and link custom business processes with standard business processes of E1.-Work on 9.x versions upgrade/implementation projects in highly customized environments.-Provide time-bound resolutions to all financial integrities.-Gather and understand business requirements, map them to JD Edwards Enterprise, and prepare AS-IS and TO-BE documentation.-Formulate business requirements into design documentation.-Exposure to 3rd Party Applications will be a value added.-Experience with JDE Orchestration Tools (Config, Build, Publish) will be counted as a plus point. Professional & Technical Skills: -Excellent knowledge in JD Finance Account Receivables, Account Payables, General Ledger & Fix Asset.-Desirable exposure to other modules:Sales, Purchase, Inventory Knowledge at Integration level and support level.-Experience in implementation/upgrade projects.-Ability to provide time-bound resolutions to all financial integrities.-Ability to gather and understand business requirements, map them to JD Edwards Enterprise, and prepare AS-IS and TO-BE documentation.-Experience with JDE Orchestration Tools (Config, Build, Publish) will be counted as a plus point. Additional Information:8-10 years in JDE - AR AP GL & FA modules.-Must have the ability to work on different projects and shifts.-Good understanding of business concepts & strong analytical & problem-solving skills.-Good communication (written and oral-in English) and interpersonal skills.-Ability to learn new functionality and customer customizations.-Ability to work as part of a large team or individually.-15 years of education Qualification 15 years full time education

8+ in Oracle EBS Finance modules and managed services Exp with Mexico/Latin localization Skilled in data migration, troubleshooting, integrations Hospitality industry exp preferred Strong communication skills Available for extended IST 2nd shift

Allocate, Drive, monitor and review field force towards achieving budgeted numbers. Coordinates with accounts, legal and operations for related functional support. Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. Ensuring employee/agency quality while recruitment and leveraging productivity. Take ownership of High Value accounts ensure seamless collection. Job Requirements: Graduate/ MBA Tactful and Persuasive Experience in retail collections preferably credit cards at least of 7 years Over experience required is of more than 10 years

BASIC INFORMATION ON THE POSITION Position Name: Business Analyst PURPOSE OF THE ROLE The purpose of this role is to work independently with customers to understand the customer business model, needs / requirements and translate them into software requirements document which would be used by IT Design & Development teams for solutioning, provide functional support & clarifications to QA and technical teams throughout the project life cycle, assist the Business teams during User Acceptance Testing and involve in post production support & verifications. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Understand Business needs and elicit and document requirements Review with stakeholders and achieve agreement on requirements Achieve consensus on business needs, usability, performance and feasibility. For internal customers being supported: i) Develop and maintain knowledge & learning. ii) Proliferate offerings to sales team iii) Advise QA and Development teams on troubleshooting analysis Follow standard documentation processes, focusing on objectives of the customer, development and QA. Develop artefacts through case studies, white papers and lessons learnt. Feasibility analysis on prospective business Support project planning and status reporting. Sharing of knowledge and learning amongst peers. EDUCATION QUALIFICATION Degree: B.E Certifications (if any): Optional MINIMUM EXPERIENCE REQUIRED Overall (in years): 5+ years Relevant (in years): 3+ years DOMAIN/ FUNCTIONAL SKILLS Analytical skills, problem solving skills Strong BFSI domain knowledge Stakeholder management, communication skills, learning oriented, consensus building BA tools and techniques

PURPOSE OF THE ROLE The purpose of this role is to work independently with customers to understand the customer business model, needs / requirements and translate them into software requirements document which would be used by IT Design & Development teams for solutioning, provide functional support & clarifications to QA and technical teams throughout the project life cycle, assist the Business teams during User Acceptance Testing and involve in post production support & verifications. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Understand Business needs and elicit and document requirements Review with stakeholders and achieve agreement on requirements Achieve consensus on business needs, usability, performance and feasibility. For internal customers being supported: i) Develop and maintain knowledge & learning. ii) Proliferate offerings to sales team iii) Advise QA and Development teams on troubleshooting analysis Follow standard documentation processes, focusing on objectives of the customer, development and QA. Develop artefacts through case studies, white papers and lessons learnt. Feasibility analysis on prospective business Support project planning and status reporting. Sharing of knowledge and learning amongst peers. EDUCATION QUALIFICATION Degree: B.E Certifications (if any): Optional MINIMUM EXPERIENCE REQUIRED Overall (in years): 5+ years Relevant (in years): 3+ years DOMAIN/ FUNCTIONAL SKILLS Analytical skills, problem solving skills Strong BFSI domain knowledge Stakeholder management, communication skills, learning oriented, consensus building BA tools and techniques

About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: " " Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years

About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: " " Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years

About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: " " Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years .

About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: " " Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years

About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: " " Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years

About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: " " Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years

About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: " " Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years

About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years