4 Functional Configurations Jobs

Job Description ServiceNow Business Process Consultant (CSM, ITSM, ITSM) Location NCR (Noida), Onsite Position Overview We are looking for an experienced Business Process Consultant to join our ServiceNow practice, specializing in Customer Service Management (CSM), Hardware Asset Management (HAM), and IT Service Management (ITSM). The ideal candidate will have at least 5 years of relevant experience, a ServiceNow Certified System Administrator (CSA) certification, and a demonstrated ability to deliver compelling product demos. This is an onsite role based in Noida. Key Responsibilities Analyze, design, and optimize business processes especially for CSM, HAM, and ITSM on the ServiceNow platform. Lead and participate in ServiceNow workshops with process owners, stakeholders, and technical teams to capture requirements and identify opportunities for improvement. Deliver engaging and effective ServiceNow product demonstrations to clients and internal teams. Translate business needs into ServiceNow solutions, including process documentation, workflows, and best practices. Guide and support implementation teams to ensure delivery aligns with business objectives and process standards. Evaluate and recommend enhancements based on ServiceNow&aposs latest features and platform advancements. Train end-users and provide go-live support as needed. Requirements Experience: Minimum 5 years in business process consulting, with a strong track record in CSM, HAM, and ITSM domains, preferably on ServiceNow. Certification: ServiceNow Certified System Administrator (CSA) is mandatory. Expertise: Strong understanding of ITIL processes, digital workflows, asset management, and customer service transformation. Technical Skills: Capability to perform functional configurations, requirements gathering, and process mapping on ServiceNow. Demo Skills: Proven ability to deliver clear, persuasive ServiceNow demonstrations to diverse audiences. Collaboration: Strong communication skills, stakeholder management, and the ability to bridge the gap between business and technical teams. Location: Must be able to work onsite in Noida, NCR region. Preferred Qualifications Additional ServiceNow certifications (e.g., ITSM, CSM, HAM specialty). Experience in large-scale ServiceNow implementations . Get empowered by NTT DATA Business Solutions! We transform. SAP solutions into Value NTT DATA Business Solutions is a fast-growing international IT company and one of the worlds leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support. Show more Show less

Genpact is a global professional services and solutions firm that aims to shape the future by delivering outcomes for clients worldwide. With a team of over 125,000 individuals in more than 30 countries, we are fueled by curiosity, entrepreneurial agility, and a commitment to creating enduring value. Our purpose revolves around the relentless pursuit of a world that works better for people, enabling us to serve and transform leading enterprises, including Fortune Global 500 companies, through our profound business and industry expertise, digital operations services, and proficiency in data, technology, and AI. We are currently seeking applications for the position of Consultant - Workday Functional. As a Consultant, you will be tasked with project management activities for a Workday HCM project, necessitating comprehensive knowledge and comprehension of the HCM modules. Additionally, you will be expected to have an understanding of integrations and collaborate with multiple teams effectively. Responsibilities: - Serve as a Workday Functional consultant with multi-module experience, particularly in core HCM along with Recruiting/Talent/Advance Compensation - Demonstrate proficiency in core HCM, recruiting/Talent, and Advance compensation - Experience in functional configurations, Business processes, Security, Alerts, Notifications, and EIB's - Analyze customer requirements on financial processes and align them within Workday Cloud - Evaluate As-Is Processes and devise optimized To-Be Processes - Conduct Design Validation and identify potential areas for enhancement - Propose and enhance business processes - Develop Training Material, SOPs, etc., for Workday processes - Create Test Scripts, and conduct Testing of Workday functionality & configuration - Provide training to users on Workday Qualifications we seek in you: Minimum Qualifications / Skills: - BE/MBA/M.Tech - Prior experience in Workday Financial Implementation and Support Preferred Qualifications / Skills: - Extensive experience with Workday modules is crucial - Thorough knowledge in HR domain and Business Process Flows - Proficiency in business processes including: Core HCM, Recruiting, Talent Management, Advanced Compensation, and Absence Management - Experience in leading and executing testing in all project cycles - Strong communication and customer-facing skills - Proven capability in designing solutions and offering process consulting If you are passionate about consulting and possess the required qualifications, we invite you to join our team as a Consultant based in India-Bangalore on a full-time basis. The ideal candidate will hold a Bachelor's degree or its equivalent. The job posting date is Feb 14, 2025, with an unposting date of Aug 12, 2025, and falls under the job category of Full Time.,

Job Description: Position Overview We are looking for an experienced Business Process Consultant to join our ServiceNow practice, specializing in Customer Service Management (CSM), Hardware Asset Management (HAM), and IT Service Management (ITSM). The ideal candidate will have at least 5 years of relevant experience, a ServiceNow Certified System Administrator (CSA) certification, and a demonstrated ability to deliver compelling product demos. This is an onsite role based in Noida. Key Responsibilities Analyze, design, and optimize business processes especially for CSM, HAM, and ITSM on the ServiceNow platform. Lead and participate in ServiceNow workshops with process owners, stakeholders, and technical teams to capture requirements and identify opportunities for improvement. Deliver engaging and effective ServiceNow product demonstrations to clients and internal teams. Translate business needs into ServiceNow solutions, including process documentation, workflows, and best practices. Guide and support implementation teams to ensure delivery aligns with business objectives and process standards. Evaluate and recommend enhancements based on ServiceNow&aposs latest features and platform advancements. Train end-users and provide go-live support as needed. Requirements Immediate joiners are welcome. Experience: Minimum 5 years in business process consulting, with a strong track record in CSM, HAM, and ITSM domains, preferably on ServiceNow. Certification: ServiceNow Certified System Administrator (CSA) is mandatory. Expertise: Strong understanding of ITIL processes, digital workflows, asset management, and customer service transformation. Technical Skills: Capability to perform functional configurations, requirements gathering, and process mapping on ServiceNow. Demo Skills: Proven ability to deliver clear, persuasive ServiceNow demonstrations to diverse audiences. Collaboration: Strong communication skills, stakeholder management, and the ability to bridge the gap between business and technical teams. Location: Must be able to work onsite in Noida, NCR region. Preferred Qualifications Additional ServiceNow certifications (e.g., ITSM, CSM, HAM specialty). Experience in large-scale ServiceNow implementations. Show more Show less

You are a highly skilled Oracle ERP Fusion Techno-Functional Consultant with 7-10 years of experience in Core Financial modules (AP, AR, GL), Advanced Collection, and Procurement. Your role involves working as a bridge between business users and the technical team to gather requirements and deliver Oracle Fusion Finance and Procurement solutions. You will be responsible for system configurations, setups, testing, and end-user training/documentation. Additionally, you will lead or support data migration activities using templates such as FBDI or AHDI and analyze and resolve issues related to financial transactions and process flows. Your responsibilities also include providing post-go-live support, developing and troubleshooting Oracle Cloud Integrations, BI Publisher Reports, OTBI, FBDI/ADFDI, Smart View, and data extraction tools. You will collaborate with technical teams for integrations using REST/SOAP Web Services, OIC, and middleware platforms. Keeping up-to-date with Oracle Cloud quarterly updates and their impact on business processes is crucial for this role. To be successful in this position, you should have 7-10 years of overall experience with a minimum of 4 years in Oracle Fusion Cloud applications. Strong functional expertise in AP, AR, GL, Cash Management, and Procurement modules is required. Hands-on experience in Oracle Integration Cloud (OIC), BI Publisher, and FBDI/AHDI templates, as well as a good understanding of Fusion setups, workflow, security roles, and approval rules are essential. Proficiency in Oracle Database, SQL queries, and PL/SQL is necessary for troubleshooting and reporting purposes. Excellent documentation, communication, and client interaction skills are also important. A bachelor's degree in Information Technology, Finance, Accounting, or related discipline is required. Certification in Oracle Fusion Financials Cloud and experience in Oracle Cloud Procurement and Self Service Procurement are considered advantageous. Oracle Cloud Certifications are a plus for this role.,