1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a PPSM Associate at Accenture, you will play a crucial role in transforming sales operations to become a future-ready and digital B2B revenue engine. Your responsibilities will include backend sales operations, maintaining and creating sales reports and dashboards, as well as equipping sales teams with the right content, training, and data to drive sales activity. To excel in this role, we are looking for candidates with 1 to 3 years of experience in operational excellence and process improvement, preferably in a GBS or a BPO organization. You should have a proven track record of leading large-scale process improvement and automation initiatives in a global, matrixed environment. Expertise in Lean Six Sigma methodologies, operational excellence principles, and automation technologies is essential. Additionally, you should possess excellent leadership and collaboration skills, with the ability to influence cross-functional teams and stakeholders. Your domain skills should include Sales Operations, Sales Enablement, Partner operations, Partner Enablement, with a good understanding of Go-To-Market models. Integration of Marketing & Sales operations, ability to manage multiple stakeholders, problem-solving skills, commitment to quality, negotiation skills, and thought leadership are also important attributes for this role. Certifications such as Certified Black belt Six Sigma, PMP certification, or experience in ERP Skills like Salesforce, SAP (S4 Hana) will be advantageous. Additional ERP skills in Order booking and fulfillment tools are preferred. In this role, your responsibilities will involve: - Continuous Improvement & Innovation: Developing and leading the implementation of Lean Six Sigma methodologies to streamline processes, eliminate waste, and enhance quality. Establishing a maturity framework for operational excellence and driving standardization and improvement across GBS. - Automation & Technology Ownership: Overseeing the integration of advanced automation tools and technologies to optimize workflows and reduce manual effort. Collaborating with IT and other stakeholders to manage technology ownership and ensure seamless implementation. - Process Management & Governance: Leading efforts to strengthen process management frameworks, ensuring end-to-end ownership and accountability. Developing and maintaining risk and controls frameworks to mitigate operational risks and ensure compliance. - Cross-Functional Collaboration: Working closely with Service Management, Program Management Office, and Center Leadership teams to align operational goals with broader GBS objectives. Providing leadership and guidance in fostering collaboration and knowledge sharing across functions and geographies. - Outcome Delivery: Ensuring the delivery of measurable outcomes, including improved quality, efficiency, and customer satisfaction. Driving transparency in service delivery through robust governance and reporting mechanisms. If you are a dynamic professional with a passion for operational excellence and a drive to lead change in a fast-paced environment, we encourage you to apply for this exciting opportunity at Accenture. Visit us at www.accenture.com for more information.,

Posted 1 week ago

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