Position: Recovery Executive Department: Collections & Recovery Industry: Non-Banking Financial Company (NBFC) Location: Chennai Experience Required: 1–3 years (preferred in loan recovery or collections) A. Key Responsibilities Follow up with delinquent customers for payment of overdue loan installments (personal loans, consumer loans, etc.). Visit customers on the field to recover dues and negotiate settlements as per company policy. Maintain accurate and timely records of recovery status, payment commitments, and follow-ups. Coordinate with the collections manager and legal team for handling escalated or legal cases. Ensure adherence to company recovery policies and regulatory guidelines during customer interactions. Build a rapport with customers to enable amicable and effective recovery . Submit daily and weekly MIS reports on recovery progress and outstanding cases. B. Measures of Success Timely recovery of overdue EMIs and improvement in collection efficiency. Reduction in delinquency levels (DPD buckets – 30+, 60+, 90+ days). Field productivity – number of customer visits and collections closed. Customer feedback and adherence to compliance and ethical collection practices. Quality of reporting and coordination with internal teams. C. Desired Profile 1–3 years of relevant experience in loan recovery, collections, or field operations. Experience in NBFCs, banks, microfinance institutions, or agencies is a plus. Ability to handle field work and travel locally to meet customers. Strong negotiation and communication skills . Basic knowledge of MS Office and collection tools/apps . Knowledge of local language and geography is essential. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Provident Fund Schedule: Monday to Friday Supplemental Pay: Overtime pay Performance bonus Work Location: In person

Position: Recovery Executive Department: Collections & Recovery Industry: Non-Banking Financial Company (NBFC) Location: Chennai Experience Required: 1–3 years (preferred in loan recovery or collections) A. Key Responsibilities Follow up with delinquent customers for payment of overdue loan installments (personal loans, consumer loans, etc.). Visit customers on the field to recover dues and negotiate settlements as per company policy. Maintain accurate and timely records of recovery status, payment commitments, and follow-ups. Coordinate with the collections manager and legal team for handling escalated or legal cases. Ensure adherence to company recovery policies and regulatory guidelines during customer interactions. Build a rapport with customers to enable amicable and effective recovery . Submit daily and weekly MIS reports on recovery progress and outstanding cases. B. Measures of Success Timely recovery of overdue EMIs and improvement in collection efficiency. Reduction in delinquency levels (DPD buckets – 30+, 60+, 90+ days). Field productivity – number of customer visits and collections closed. Customer feedback and adherence to compliance and ethical collection practices. Quality of reporting and coordination with internal teams. C. Desired Profile 1–3 years of relevant experience in loan recovery, collections, or field operations. Experience in NBFCs, banks, microfinance institutions, or agencies is a plus. Ability to handle field work and travel locally to meet customers. Strong negotiation and communication skills . Basic knowledge of MS Office and collection tools/apps . Knowledge of local language and geography is essential. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Provident Fund Schedule: Monday to Friday Supplemental Pay: Overtime pay Performance bonus Work Location: In person