2 Fss Jobs

Job Title: File Share Services & One Drive Admin Linked to Role Level: Level 3/4 JOB PURPOSE Responsible for the daily operations of the Home Drives (H) and Share Folders (G, I) together with DSF management and global File Share infrastructure area , its delivery in accordance with customer Service Level Agreements and in line with industry best practice in support of on-going operations and projects. Support the OneDrive migrations and movements of data Act as a central point of contact within the File Servers migrations . Support migration to cloud technology and upgrades Windows 2003, 2008 Act as a central point of contact within the offshore area for Data Management for File Sharing and DSF links Help to define standards and policies for new and existing File Servers related technologies Provide 3rd level support for the File Services (FS) and have overview of supporting components (i.e. AD, DFS, NetApp, Wintel, File Servers, etc.). Provide onboarding and trainings for 2nd level support Major Accountabilities Ensures that all supporting components of the service, including any associated SLAs, OLAs and UCs are aligned and managed as an integrated service. Monitors, reviews and reports performance against the SLA/OLA service and/or portfolio. Implementation and post-installation responsibilities include technical consulting to user community and providing solutions to software problems. Support and be responsible for defined system administration activities on an allocated/defined system or environment. Support and improve system environment and services (sizing). Supports the File Share Offshore Improvement Activities and recommends areas of improvement EXPERIENCE More than 12 years of IT experience in operations and system management tasks More than 5 years’ proven experience with administering File Shares and Microsoft Active Directory and related technologies (i.e. – WINS, DFS, PowerShell, etc.) More than 3 year experience supporting a globally environment and migrations Role & responsibilities Preferred candidate profile

Governance & Compliance Track and validate BOQ and NFA approvals for PAN India OPEX and CAPEX requirements. Ensure timely renewal of all statutory compliances, ensuring that DC Manager raises renewal requests 3 months prior to expiry and secures PO approvals in advance. Lead and close audit snags in collaboration with internal and external stakeholders. Conduct weekly operational reviews and governance meetings to ensure smooth execution and compliance adherence. Release the MOM on time. Minimum 10 years of work experience, with at least 4 years in Data Center (Above 10 MW facility) or a related industry. Extensive expertise in Data Center components, including HT/LT DG, UPS, GIS, HT Substation, Chillers, FSS, iBMS/SCADA, Racks, PDU etc. CDCP/CDFOM certification will be an advantage. Efficiency & Sustainability Initiatives Identify, implement, and track PUE optimization initiatives across all locations, including cost analysis and reporting. Lead water and waste management initiatives to enhance sustainability in data center operations. Drive digitization and automation initiatives, ensuring effective implementation and ongoing operational management. Financial & Reporting Responsibilities Support the OPEX/CAPEX Controller in daily requirements, ensuring financial governance and adherence to budget allocations. Track, validate, and analyze OPEX and CAPEX expenditures for cost optimization. Prepare and present comprehensive management reports in Excel and PowerPoint formats. Strong MS Office skills (Excel, PowerPoint) are required, as the role involves extensive work in data analysis, report preparation, and executive presentations. Vendor & Contract Management Manage AMC GBPA and Non-GBPA closures with SCM. Streamline SoW. Oversee O&M, security, and soft services contracts, ensuring timely GBPA closure. Develop Scope of Work (SOW) and drive necessary approvals. Key Competencies Technical & Functional Expertise knowledge of passive infrastructure components (HT/LT DG, UPS, GIS, HT Substation, Chiller, Racks, etc.). Proficiency in Project Management methodologies. Advanced MS Excel & PowerPoint skills for data analysis, dashboard creation, and executive-level reporting. Operational & Strategic Skills Stakeholder Management Ability to collaborate across internal and external teams. Process & Result Orientation – Focus on continuous improvement and operational efficiency. Analytical & Problem-Solving Ability – Strong decision-making and risk mitigation skills. Planning & Execution – Expertise in structuring and delivering operational projects. Leadership & Behavioral Competencies Ownership Mindset – Take initiative and drive accountability. Customer Obsession – Focus on delivering excellence in service. Collaboration & Influence – Ability to work across multiple functions and drive consensus. Learning Agility – Adaptability to new technologies and processes. Execution Excellence – Deliver results with precision and efficiency.