ServiceNow - Integration - UI Builder - Playbook EY

4.0 - 9.0 years

8 - 18 Lacs

bengaluru

Hybrid

The opportunity Were looking for Staff with expertise in ServiceNow Implementation to join the EY GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth. Your key responsibilities Perform configuration and customization of the ServiceNow system, including the creation of workflows. Build service request fulfilment workflows based on customer requirements, including requests, request items, and tasks using workflows, UI actions, client scripts, business rules, etc. Utilize scripting tools and ServiceNow functionality to automate routine tasks. Execute integrations and process automation using Orchestration, Web Services, SOAP calls, etc. Gather specifications from business departments and deliver products/releases that meet the presented needs. Interpret business and functional requirements to develop technical specifications documentation. Load, manipulate, and maintain data between ServiceNow and other systems as needed. Collaborate with business liaisons to generate dashboards, home pages, performance analytics data collectors, and reports as required. Analyze and fully understand user stories and internal procedures to improve system capabilities, automate process workflows, and address scheduling limitations throughout the development and delivery of ServiceNow releases. Conduct system and integration testing with sample and live data. Skills and attributes for success Have experience in Integrations with Third-Party tools. Should have experience in Playbook implementation. Integrating with internal and external applications and systems Worked on UI Builder and have experience in building custom ui Implementation experience on any of the following CSM, FSO. Implementation/Knowledge experience on TPRM and IRM. Knowledge on Dispute Management Systems. To qualify for the role, you must have College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences ServiceNow CSA Certification is must. Good to have CIS-CSM certification. Approximately 2 to 3 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period ServiceNow CIS certifications a plus

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