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7.0 - 12.0 years

19 - 34 Lacs

Bengaluru

Work from Office

Role & responsibilities Delivering high quality ServiceNow implementations based on business process requirements. Effective delivery of quality solutions using Computacenter's methodologies and ensuring adherence to coding and design standards, and generating technical documentation Increasing application operating efficiency and adapting to new requirements, as necessary Keep up to date with current and future market developments, technologies, product, and strategies. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements and standards. Successful handover of technology to internal or customer support function well support you to Attain and retain ServiceNow Certifications and partner accreditations. Preferred candidate profile 4-7 years of experience in the ServiceNow Application Development Configure and customize ServiceNow applications and modules using scripting (JavaScript), workflow, and other development techniques. Proven experience in configuring and customizing the ServiceNow platform and Expertise on 4-5 applications ranging from FSM & CSM, ITAM, Now App Engine, Secops etc. Ability to provide technical leadership and support to Process Consultants. Responsible for leading technical implementations, providing technical design lead and mentoring junior members of the team. Hands on Skills and/or experience in Web Technologies (e.g., Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic) Product line (CIS) accreditation preferred Certified or pursuing. Understanding of Software Development Lifecycle experience in Agile projects Open and friendly personality, with ability to be customer facing. Be self-managing and capable of working alone or as part of a team. BE / BTech in Computer Science or related disciple Strong knowledge of JavaScript, scripting, and web development. Familiarity with ITSM processes and ITIL framework. ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - CSM, SPM, ITAM, ITBM and others

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8.0 - 12.0 years

25 - 30 Lacs

Hyderabad

Work from Office

We are seeking a highly skilled Senior ServiceNow Developer with 8+ years of experience to join our dynamic Technology Implementation team. The candidate will be responsible for designing, developing, and implementing complex ServiceNow solutions across various modules, including Customer Service Management (CSM), IT Service Management (ITSM), and Field Service Management (FSM). The role involves customizing and configuring ServiceNow applications, developing scripts and integrations, troubleshooting technical issues, and ensuring operational efficiency. Experience with HAM/SAM Pro, ServiceNow REST API, and Agile methodologies is a plus. Strong communication, problem-solving skills, and the ability to work independently are essential. ServiceNow CSA certification is preferred. This is a work-from-office role based in Hyderabad (5 days a week). Candidates must be willing to travel to Hyderabad for a mandatory in-person interview.

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6.0 - 10.0 years

15 - 30 Lacs

Hyderabad, Pune, Gurugram

Work from Office

Should have minimum 6+ years’ experience as an Oracle Cloud PPM functional consultant. Hands on experience in FSM, Rapid Implementation Tools Must have experience in writing functional specifications , OTBI reports and analytics, Security, Workflows

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5.0 - 10.0 years

15 - 30 Lacs

Kochi, Madurai, Coimbatore

Hybrid

Job Title: ServiceNow Developer (HRSD / CSM / FSM Modules) Location: Kochi,Visakhapatnam,Kolkata,Madurai,Coimbatore,Thiruvananthapuram,Bhubaneswar,Ranchi,Patna,Lucknow,Chandigarh,Bhopal. Employment Type: Full-time Experience Level: 5-10yrs Job Summary: We are seeking a skilled and versatile ServiceNow Developer with expertise in one or more of the following modules: HR Service Delivery (HRSD), Customer Service Management (CSM), or Field Service Management (FSM) . The ideal candidate will have hands-on experience in implementing and customizing ServiceNow solutions, integrating with external systems, and optimizing business processes. Key Responsibilities: Depending on the module(s) of expertise, responsibilities may include: HR Service Delivery (HRSD): Implement and configure the ServiceNow HRSD application. Apply knowledge of HR functions, processes, and best practices. Design and optimize Case Management and Knowledge Management solutions. Contribute to the development of HR Shared Services centers. Integrate ServiceNow with external systems using REST APIs and web services. Hold or be working toward the ServiceNow HRSD Implementation Specialist certification. Customer Service Management (CSM): Lead the implementation of standard CSM processes within ServiceNow. Demonstrate deep understanding of CSM workflows and integrations. Develop and maintain integrations with third-party tools (SOAP, REST, MID Server, etc.). Leverage features such as Proactive Customer Service Operations, Predictive Intelligence, Performance Analytics, Virtual Agent, and Continual Improvement Management. Field Service Management (FSM): Configure and manage FSM applications including Work Order Management, Scheduling, and Dispatch. Set up Field Agent activities for both mobile and desktop platforms. Design and implement Field Service business processes and add-ons. Optimize scheduling, dispatch, inventory operations, and time recording. Integrate FSM with other applications and data sources. Apply industry best practices in Field Service operations. Qualifications: Proven experience in ServiceNow development and module-specific implementations. Strong understanding of ITSM and enterprise service management principles. Experience with ServiceNow integrations using web services (REST/SOAP). Excellent problem-solving and communication skills. Relevant ServiceNow certifications are highly desirable. Preferred Certifications: ServiceNow Certified Implementation Specialist HRSD / CSM / FSM ServiceNow Certified System Administrator

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12 - 16 years

14 - 18 Lacs

Bengaluru

Work from Office

About The Role Template Job Title - MC - Industry X Intelligent Asset Management + Level (Manager) + Entity (S&C Global Network) Management Level 07-Manager Location:Bangalore/ Gurgaon/Pune/Mumbai/Hyderabad Must have skills:SAP EAM Implementation Good to have :Maximo/Infor/SAP MM/WM/EWM/APM/ Job Summary With A Team of Leading Practitioners having deep functional & industry knowledge s pecializing in the area of Asset Integrity and Reliability Management, Master Data Management, EAM & Maintenance Execution, Material & MRO Management, Industry Analytics and Digital Industrial Workforce We Serve Across Various industries like Oil & Gas, Metals & Mining, Utilities, Chemical, Discrete & continuous manufacturing to name a few. Roles & Responsibilities SAP EAM A wizard in the EAM (Maximo/Infor/SAP MM/WM/EWM) software that runs complex systems. What gets you up in the morning is working with clients to solve complex problems and help their companies do more. You've got the serious analytical skills needed for the job, plus the gift of communicating with crystal clarity with customers, developers, testers and other team members. You're also comfortable with working on global EAM implementations at scale. Design and drive enterprise projects Draw on your knowledge of the systems development life cycle (SDLC) for application development, support, and maintenance Work in teams to support program development or future enhancements Ensure that solutions meet client needs Hands on system configurations to meet requirements Develop, test, and deploy code into the appropriate environment Prepare Functional specification document per requirements Ability to analyse and design changes, and debug, monitor, and troubleshoot end-user applications Supporting the development of the practice by driving initiatives around market research, Accenture Points-of-View, capability development, thought capital, knowledge management, etc. Supporting business development initiatives, including developing client proposals, and building strong relationships with Accenture clients SAP IAM experience will be added advantage SAP EHS Understand the business problems and processes of the clients, and create functional solution of the same Responsible for providing functional consulting in HSE / PSM areas and be able to showcase credible hands-on experience in key HSE processes like Incident management, Process hazard Analysis, HAZOPs/HAZIDs, Product safety, workplace safety processes, risk management, governances and HSE management systems Responsible for the functional and technical specification and implementation of the EHS/ PSM applications like Sphera, Enablon, SAP EHS, DNVGL Synergi and the likes Experience of leading diagnostics studies for clients and design end-to-end solutions in line with client requirements . Prepare project & resource plan and cost estimates in agreement with the client and other stakeholders Excellent problem identifying and troubleshooting skills with the ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Provide expertise on all functional requirements related to the HSE process developments, vendor assessment and technology implementations Understand the large-scale thinking and approach needed for the success of the project to include value addition towards HSE / PSM Create and manage business process workflows, detailed design and required documentation for successful implementation of the applications. Manage and develop excellent Client relationships. Coordinate and liaison with various client stakeholders to ensure stakeholder alignment during the project lifecycle Develop Point of Views (POVs) and Thought Capital around the recent and upcoming trends and technologies in the HSE/ Process safety, digital HSE space. Should possess a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities Should be comfortable functioning in a broadly positioned and diverse consulting environment Should be open to travel in and outside the country Experience in conducting design thinking workshops, collating functional requirements for clients, and conducting demo reviews with client stakeholders Minimum 3-5 years' experience in a industry role in control of work, incident management, HSE/ PSM areas. Minimum 1-2 years' experience in a team leading role. Consulting experience will be of advantage (though not mandatory) Experience in delivering large-transformational projects across Industry groups & geographies. Should have handled a team of 3+ experienced resources The candidate should have excellent customer facing capabilities, and an established track record for delivering consulting engagements The individual must be comfortable working at the highest levels of client organizations and interacting closely with the C Suite executives Experience in visualization tools like Tableau, Power BI, QlickView etc. is an added advantage Experience in MS-Excel, MS- PowerPoint, MS-Word is mandatory. Additional experience in VB Scripts, Macros will be preferred. APM/Asset Integrity : Hands on knowledge and experience of APM tools (like GE APM Meridium), Risk Management framework, Risk Based Inspections (RBI), Corrosion Management, Maintenance Turnaround Management, Maintenance Best Practices and Strategies Hands on experience of asset, corrosion, and inspection data management Hands on inspection or maintenance field experience (on-field inspection or maintenance management) is a plus. Experience of working with various EAM/ERP solutions like SAP PM/Maximo, INFOR, Meridium, NRX Asset Hub, Asset Answers etc. Experience of solving complex problems in asset maintenance and reliability management to drive growth and value for productions/operations & maintenance Should possess a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities. Should be comfortable functioning in a broadly positioned and diverse consulting environment Should be open to travel in and outside the country Utilities Lead and deliver client engagements spanning a wide range of disciplines, including capital projects, asset management, engineering services, automation, business performance improvement, business and digital strategy, manufacturing excellence, cost optimization, and digital transformation in IT and OT. Collaborate with executives, drive business development efforts, and innovate solutions to address key challenges faced by our clients. Focus on the management and delivery of Industry X related client engagements, often interacting at an executive level, as well as sales and practice development activities, resulting in increased value and efficiency. Problem-Solving: Identifying, assessing, and resolving complex challenges across various Industry X domains, including strategy, processes, technology, and governance. End-to-End Solutions: Managing or working with international, cross-functional, diverse teams to implement comprehensive end-to-end solutions, leveraging digital technologies and other innovative approaches. Business and Value Case Development: Creating compelling business cases and demonstrating the value of proposed solutions to clients. Innovative Solutions: Driving innovation to create new solutions to address critical business issues. Business Development: Leading business development and sales activities, including responding to RFPs, delivering client demos, and identifying new opportunities. Client Relationship Management: Managing client accounts and relationships to foster long-term partnerships and driving business opportunities. Proficiency in business strategy and consulting with a background in any of the Industry X domains - Digital Production & Operations, Intelligent Asset Management, Capital Projects, Digital Engineering and R&D, Smart Connected Product Design & Development, Product Platform Engineering & Modernization, Product-as-a-Service Enablement, automation, and digital transformation Right mix of industry, technology, and consulting experience. Demonstrated ability to lead end-to-end project delivery for client engagements. Strong relationship-building skills with clients and a record of business development. Exceptional analytical abilities and effective verbal and written presentation skills. Proven experience in project management, resource allocation, and cost management, prioritizing high-quality outcomes and meeting turnaround metrics. Contribution to Thought Leadership by developing industry-specific Point of Views that align with our offerings and solutions. Professional and Technical Skills Experience in the oil and gas, utilities, manufacturing, or other related asset-intensive industries " Experience with SAP APM, FSM, SSAM, GEF and other associated SAP modules is expected " SAP S/4HANA EAM certification is a plus " Certified Project Manager (PMP), Activate Project Management is a plus " Experience with change management Experience in the oil and gas, utilities, manufacturing, or other related asset-intensive industries Experience with SAP APM, FSM, SSAM, GEF and other associated SAP modules is expected SAP S/4HANA EAM certification is a plus Certified Project Manager (PMP), Activate Project Management is a plus Experience with change management Additional Information Demonstrate sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role Experienced in managing large teams, multi-stakeholder environments and complex digital projects engagements with a preferred global exposure Be adept at collaborating in a multi-stakeholder environment handling complex digital projects engagements, preferably in a global network Leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members Qualification Experience: Minimum 12 year(s) of experience is required Educational Qualification: B.Tech/BE

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3 - 5 years

6 - 9 Lacs

Mumbai, Pune, Bengaluru

Work from Office

MC - Industry X Intelligent Asset Management + Level (Consultant) + Entity (SC Global Network) Management Level :9-Consultant Location:Bangalore/ Gurgaon/Pune/Mumbai/Hyderabad Must have skills:SAP EAM Implementation Good to have :SAP PM/SAP EAM/IFS/Asset Performance Management/Asset Integrity/Utilities Job Summary With A Team of Leading Practitioners having deep functional industry knowledge specializing in the area of Asset Integrity and Reliability Management, Master Data Management, EAM Maintenance Execution, Material MRO Management, Industry Analytics and Digital Industrial Workforce We Serve Across Various industries like Oil Gas, Metals Mining, Utilities, Chemical, Discrete continuous manufacturing to name a few. Roles Responsibilities SAP EAM A wizard in the EAM (Maximo/Infor/SAP MM/WM/EWM) software that runs complex systems. What gets you up in the morning is working with clients to solve complex problems and help their companies do more. You've got the serious analytical skills needed for the job, plus the gift of communicating with crystal clarity with customers, developers, testers and other team members. You're also comfortable with working on global EAM implementations at scale. Design and drive enterprise projects Draw on your knowledge of the systems development life cycle (SDLC) for application development, support, and maintenance Work in teams to support program development or future enhancements Ensure that solutions meet client needs Hands on system configurations to meet requirements Develop, test, and deploy code into the appropriate environment Prepare Functional specification document per requirements Ability to analyse and design changes, and debug, monitor, and troubleshoot end-user applications Supporting the development of the practice by driving initiatives around market research, Accenture Points-of-View, capability development, thought capital, knowledge management, etc. Supporting business development initiatives, including developing client proposals, and building strong relationships with Accenture clients SAP IAM experience will be added advantage SAP EHS Understand the business problems and processes of the clients, and create functional solution of the same Responsible for providing functional consulting in HSE / PSM areas and be able to showcase credible hands-on experience in key HSE processes like Incident management, Process hazard Analysis, HAZOPs/HAZIDs, Product safety, workplace safety processes, risk management, governances and HSE management systems Responsible for the functional and technical specification and implementation of the EHS/ PSM applications like Sphera, Enablon, SAP EHS, DNVGL Synergi and the likes Experience of leading diagnostics studies for clients and design end-to-end solutions in line with client requirements . Prepare project resource plan and cost estimates in agreement with the client and other stakeholders Excellent problem identifying and troubleshooting skills with the ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Provide expertise on all functional requirements related to the HSE process developments, vendor assessment and technology implementations Understand the large-scale thinking and approach needed for the success of the project to include value addition towards HSE / PSM Create and manage business process workflows, detailed design and required documentation for successful implementation of the applications. Manage and develop excellent Client relationships. Coordinate and liaison with various client stakeholders to ensure stakeholder alignment during the project lifecycle Develop Point of Views (POVs) and Thought Capital around the recent and upcoming trends and technologies in the HSE/ Process safety, digital HSE space. Should possess a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities Should be comfortable functioning in a broadly positioned and diverse consulting environment Should be open to travel in and outside the country Experience in conducting design thinking workshops, collating functional requirements for clients, and conducting demo reviews with client stakeholders Minimum 3-5 years' experience in a industry role in control of work, incident management, HSE/ PSM areas. Minimum 1-2 years' experience in a team leading role. Consulting experience will be of advantage (though not mandatory) Experience in delivering large-transformational projects across Industry groups geographies. Should have handled a team of 3+ experienced resources The candidate should have excellent customer facing capabilities, and an established track record for delivering consulting engagements The individual must be comfortable working at the highest levels of client organizations and interacting closely with the C Suite executives Experience in visualization tools like Tableau, Power BI, QlickView etc. is an added advantage Experience in MS-Excel, MS- PowerPoint, MS-Word is mandatory. Additional experience in VB Scripts, Macros will be preferred. APM/Asset Integrity : Hands on knowledge and experience of APM tools (like GE APM Meridium), Risk Management framework, Risk Based Inspections (RBI), Corrosion Management, Maintenance Turnaround Management, Maintenance Best Practices and Strategies Hands on experience of asset, corrosion, and inspection data management Hands on inspection or maintenance field experience (on-field inspection or maintenance management) is a plus. Experience of working with various EAM/ERP solutions like SAP PM/Maximo, INFOR, Meridium, NRX Asset Hub, Asset Answers etc. Experience of solving complex problems in asset maintenance and reliability management to drive growth and value for productions/operations maintenance Should possess a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities. Should be comfortable functioning in a broadly positioned and diverse consulting environment Should be open to travel in and outside the country Utilities Lead and deliver client engagements spanning a wide range of disciplines, including capital projects, asset management, engineering services, automation, business performance improvement, business and digital strategy, manufacturing excellence, cost optimization, and digital transformation in IT and OT. Collaborate with executives, drive business development efforts, and innovate solutions to address key challenges faced by our clients. Focus on the management and delivery of Industry X related client engagements, often interacting at an executive level, as well as sales and practice development activities, resulting in increased value and efficiency. Problem-Solving: Identifying, assessing, and resolving complex challenges across various Industry X domains, including strategy, processes, technology, and governance. End-to-End Solutions: Managing or working with international, cross-functional, diverse teams to implement comprehensive end-to-end solutions, leveraging digital technologies and other innovative approaches. Business and Value Case Development: Creating compelling business cases and demonstrating the value of proposed solutions to clients. Innovative Solutions: Driving innovation to create new solutions to address critical business issues. Business Development: Leading business development and sales activities, including responding to RFPs, delivering client demos, and identifying new opportunities. Client Relationship Management: Managing client accounts and relationships to foster long-term partnerships and driving business opportunities. Proficiency in business strategy and consulting with a background in any of the Industry X domains - Digital Production Operations, Intelligent Asset Management, Capital Projects, Digital Engineering and RD, Smart Connected Product Design Development, Product Platform Engineering Modernization, Product-as-a-Service Enablement, automation, and digital transformation Right mix of industry, technology, and consulting experience. Demonstrated ability to lead end-to-end project delivery for client engagements. Strong relationship-building skills with clients and a record of business development. Exceptional analytical abilities and effective verbal and written presentation skills. Proven experience in project management, resource allocation, and cost management, prioritizing high-quality outcomes and meeting turnaround metrics. Contribution to Thought Leadership by developing industry-specific Point of Views that align with our offerings and solutions. Professional and Technical Skills Experience in the oil and gas, utilities, manufacturing, or other related asset-intensive industries " Experience with SAP APM, FSM, SSAM, GEF and other associated SAP modules is expected " SAP S/4HANA EAM certification is a plus " Certified Project Manager (PMP), Activate Project Management is a plus " Experience with change management Experience in the oil and gas, utilities, manufacturing, or other related asset-intensive industries Experience with SAP APM, FSM, SSAM, GEF and other associated SAP modules is expected SAP S/4HANA EAM certification is a plus Certified Project Manager (PMP), Activate Project Management is a plus Experience with change management Additional Information Demonstrate sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role Experienced in managing large teams, multi-stakeholder environments and complex digital projects engagements with a preferred global exposure Be adept at collaborating in a multi-stakeholder environment handling complex digital projects engagements, preferably in a global network Leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members Qualification Experience: Minimum 6-10 year(s) of experience is required Educational Qualification: B.Tech/BE

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5.0 - 10.0 years

20 - 30 Lacs

hyderabad, pune, bengaluru

Hybrid

Role & responsibilities 5-15 years of experience in implementing or architecting ServiceNow solutions Must have experience in the design and implementation of the modules Modules - ITSM / ITOM / CSM / FSM SOM / TSM experience is added advantage Extensive experience in third party integration RESTSOAP Experience with scripting in the ServiceNow platform Proficient in ServiceNow CMDB Agent workspace and virtual assistant Responsible for Solution Building and Team Management Proficiency in scripting languages JavaScript Glide Script and designing complex solutions Experienced in collaborating with teams to understand their requirements and pain points translating them into functional specifications Collaborate with technical teams to define integrations with other systems and applications ensuring seamless data flow Document processes configurations and solutions to create comprehensive user guides and training materials

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8.0 - 10.0 years

10 - 20 Lacs

bengaluru

Work from Office

Role & responsibilities We are looking for a Payroll Subject Matter Expert who has in-depth knowledge of Functional Payroll Configuration and Oracle Cloud Business Process Expertise with experience in US Payroll, Union payroll and US taxes. The resources roles and responsibilities would entail: • Design, and solve complex payroll requirements, in Payroll Accounting configuration 1) Oracle HCM Cloud/Fusion Payroll 2) Oracle HCM Cloud/Fusion Payroll Cost allocation and Accounting distribution 3) Payroll Tax Processing Expertise 4) Experience designing complex Payroll Flows in Oracle Cloud • Advising clients on proper usage of Oracle Cloud Payroll. • Perform Mid-Year Balance Initialization for USA Legislation • Perform Payroll Parallel Run Reconciliations • Understand Clients requirements & prepare the Function Design Documents for Payroll Interfaces, Reports & Fast Formula • Configure Payroll Module using FSM, HDL and other tools. • Should possess strong knowledge on integration between Cloud Payroll & other HCM Modules. • Should have worked on 401k, 403b,457b and other USA Retirement Plans • Model and test Payroll business processing solutions. • Design, create, update and execute Payroll flows. • Payroll Tax Processing including Month-, Quarter- and Year-End processing • Conduct triage sessions with customers to determine root cause, document outstanding issues, and provide solutions and workarounds with respect to Payroll Cloud processing. • Act as a customer advisor on best practices and application awareness. • Development of customer-facing Payroll documentation.

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5.0 - 10.0 years

15 - 30 Lacs

hyderabad, pune, bengaluru

Hybrid

We are Hiring Senior ServiceNow Developers - (FSM) Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Noida Experience - 5 + years. PFB JD 6 years of experience in implementing or architecting ServiceNow solutions Experience in Design configure and customize ServiceNow Field Service Management FSM module Must have experience in the design and implementation of the modules below o Field Service Management FSM Workforce and Resource Management Work Order management Appointment scheduling and dispatch Setup Map Based and calendar based dispatcher view Mobile app for FSM Agents and Surveys and analytics Asset and Inventory management Now Assist for FSM etc. o ITSM o Custom Service Portal

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8.0 - 13.0 years

1 - 5 Lacs

hyderabad, chennai, bengaluru

Work from Office

Role & responsibilities : 5 Days Working Hybrid (NO REMOTE) SERVICENOW DEVELOPER - ITSM Development Expertise on ITSM Modules like Incident Problem Change CMDB SLM SLA Service Catalog Request Knowledge Now Mobile Mobile Agent Virtual agent Predictive intelligence Performance Analytic Surveys and Assessments etc Expertise on integration web services like RESTSOAP with third party tools Experience on building custom service portal Responsible for Solution Building and Team Management Lead the ITSM Pro instance configuration and development including major releases and routine changes new applications or services and configuration adjustments Implement automation innovation on ITSM applications and modules Implement the configuration of new applications or suites during planning requirement gathering design development documentation and rollout phases Assesses architecture and current system limitations define and design system specifications and evaluates input output processes and working parameters for hardware software compatibility Proven experience in leading development teams in implementing and or supporting Service Now in a large business environment Experience in system development and or delivering solutions within largescale IT services Demonstrated experience in identifying complex problems reviewing information to develop and evaluate options then implementing solutions Must have experience with multiple ServiceNow implementations and have developed custom applications Manages support for SLA based incidents requests Zero SLA failure for incidents requests Sprint planning and execution for requests Bug Fix planning and execution to fix critical high priority incidents Leading and managing team of developers and ensure delivery of incidents request without SLA failure Identify and develop ways to improve the functionality configured in customer environment Conduct daily standup meetings regular sprint planning review meetings and requirement gatherings session with users Communicate effectively with clients to identify needs and evaluate alternative business solutions Continually seek opportunities to increase customer satisfaction and deepen client relationships Manage client expectations effectively Develop clear and concise technicalprocess documentation Strong collaboration with stakeholders including internal customers stakeholders and vendors to understand challenges and gain consensus on improved system and operational solutions Technical and Industry Experience Industry and project experience of 10 years with ServiceNow At least 8 years experience in designing and implementing the ServiceNow ITSM module Experience working in an IT Service Management ITIL Agile DevOps environment Excellent Knowledge of webbased development languages specifically JavaScript Ajax HTML CSS and ServiceNow APIs Web Services Expertise in ServiceNow Coding java script business rules client scripts UI Policies etc Expertise on ServiceNow ITSM in ServiceNow Expertise on RESTSOAP based integrations Good Knowledge on building custom portal Knowledge on ServiceNow CMDB Sound knowledge of industry standards and methodologies Strong analytical skills communication and presentation skills Prior experience of working with globally dispersed virtual teams across a number of disciplines Strong interpersonal skills with a collaboration mindset both within and outside the immediate team Creative and solution oriented Willing to take on new challenges and drive them to completion Certifications Preferred oServiceNow Certified System Administrator CSA oServiceNow Certified Application Developer CAD oServiceNow Certified Implementation Specialist ITSM CISITSM oITIL v34 Foundation Preferred candidate profile

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5.0 - 10.0 years

8 - 10 Lacs

pune

Remote

Experience - 5 to 7yrs Job Description: We are looking for a ServiceNow Developer with strong hands-on experience in CSM and FSM modules (mandatory). The candidate must be proficient in ServiceNow scripting (JavaScript), Flow Designer, and platform configuration. Experience in integrating ServiceNow with external systems using REST/SOAP APIs is required. Knowledge of Service Portal, CMDB, and ITSM modules is an added advantage. Strong problem-solving skills and the ability to work with cross-functional teams are essential.

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6.0 - 11.0 years

11 - 21 Lacs

hyderabad, pune, chennai

Hybrid

Hiring for a Reputed MNC Role: ServiceNow developer Location – Mumbai/Pune/Bangalore/Chennai/Hyderabad Experience– 6+ years

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