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2.0 - 5.0 years
1 - 2 Lacs
Beed, Sangli, Latur
Work from Office
Job Description : Business development manager Recruit the team of advisors. Train and motivate them. Guiding the Team to sell the products on the market. Driving sales through advisors, for the company. Team Management and team handling. Required Candidate profile - Experience : Must 2 YR of BFSI Sale / Banking / Finance / Insurance - Graduation is mandatory - Good Communication skills -Candidate Must be Local -Age 22 to 39 yrs (Fresher's Cant Apply)
Posted 3 weeks ago
2.0 - 5.0 years
1 - 2 Lacs
Malegaon, Pimpri-Chinchwad, Solapur
Work from Office
Job Description : Business development manager Recruit the team of advisors. Train and motivate them. Guiding the Team to sell the products on the market. Driving sales through advisors, for the company. Team Management and team handling. Required Candidate profile - Experience : Must 2 YR of BFSI Sale / Banking / Finance / Insurance - Graduation is mandatory - Good Communication skills -Candidate Must be Local -Age 22 to 39 yrs (Fresher's Cant Apply)
Posted 3 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Puducherry, Chennai, Coimbatore
Work from Office
Job Description : Business development manager Recruit the team of advisors. Train and motivate them. Guiding the Team to sell the products on the market. Driving sales through advisors, for the company. Team Management and team handling. Required Candidate profile - Experience : Must 2 YR of BFSI Sale / Banking / Finance / Insurance - Graduation is mandatory - Good Communication skills -Candidate Must be Local -Age 22 to 39 yrs (Fresher's Cant Apply)
Posted 3 weeks ago
5.0 - 15.0 years
15 - 25 Lacs
Hyderabad, Telangana, India
On-site
We are hiring..!! Greetings from SDNA Global! We are having an immediate opening for ServiceNow FSM Developer in PAN India with one of the clients, I have mentioned the Job Details below. If anyone interested/Have anyone to refer please share updated resume to [HIDDEN TEXT] Job Title: ServiceNow FSM Developer Location: PAN India Duration: Fulltime Shift: 2PM to 11PM Qualification: Overall 5+ years experience Should have experience in ServiceNow, FSM Should have strong experience in FSM Integration Good Communication Skills
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
Navi Mumbai, Maharashtra, India
On-site
Perform Field Service activities according to the work plan on modern marine diesel and dual-fuel engines. Perform overhauls and repairs on 4-stroke medium-speed engines. Interact professionally with customers during the work execution. Perform internal and external progress status of the assigned work, in conjunction with the Field Service Superintendent. Create the Service Work Reports. On smaller to medium-sized projects, you will provide technical guidance to both Service Engineers and Customers on how to properly use products or systems under their care and respond appropriately to customer inquiries or complaints by providing clear explanations, reassurance, or resolution options as needed. Ensure that the work is executed according to W rtsil QEHS guidelines and site procedures. Follow-up and report on the status of work orders to customers and/or internal stakeholders. Continuously seek solutions according to best practices. Diploma /BE- Mechanical with minimum 5 years of experience.Experience in repair & maintenance of 4-stroke enginesHandson experience of working on Marine installationsWillingness to travel extensively throughout the yearVery good communication skills Cost awareness & effectivenessProblem solving & decision-making skills Quality, health, safety & environment awarenessReporting & analysing skills Teamwork skills
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
Mumbai, Maharashtra, India
On-site
Perform Field Service activities according to the work plan on modern marine diesel and dual-fuel engines. Perform overhauls and repairs on 4-stroke medium-speed engines. Interact professionally with customers during the work execution. Perform internal and external progress status of the assigned work, in conjunction with the Field Service Superintendent. Create the Service Work Reports. On smaller to medium-sized projects, you will provide technical guidance to both Service Engineers and Customers on how to properly use products or systems under their care and respond appropriately to customer inquiries or complaints by providing clear explanations, reassurance, or resolution options as needed. Ensure that the work is executed according to W rtsil QEHS guidelines and site procedures. Follow-up and report on the status of work orders to customers and/or internal stakeholders. Continuously seek solutions according to best practices. Diploma /BE- Mechanical with minimum 5 years of experience.Experience in repair & maintenance of 4-stroke enginesHandson experience of working on Marine installationsWillingness to travel extensively throughout the yearVery good communication skills Cost awareness & effectivenessProblem solving & decision-making skills Quality, health, safety & environment awarenessReporting & analysing skills Teamwork skills
Posted 1 month ago
5.0 - 7.0 years
3 - 8 Lacs
Navi Mumbai, Maharashtra, India
On-site
General Purpose of the job: Independently executing services related to Propulsion including Thrusters, CPP, OD box, Gear box. As Superintendent, your work will focus on these responsibilities: Deliver services on Propulsion equipment. Make decisions at site and meeting customer requirements without compromising quality or affecting company. Make Service Work Reports on time. Arrange and timely provide all documents for invoicing. Adhere to all safety regulations including approving JSA and work safely at all times. Meet all KPI requirements. Make regular entries in FSM. Capable of trouble shooting.
Posted 1 month ago
5.0 - 7.0 years
3 - 8 Lacs
Mumbai, Maharashtra, India
On-site
General Purpose of the job: Independently executing services related to Propulsion including Thrusters, CPP, OD box, Gear box. As Superintendent, your work will focus on these responsibilities: Deliver services on Propulsion equipment. Make decisions at site and meeting customer requirements without compromising quality or affecting company. Make Service Work Reports on time. Arrange and timely provide all documents for invoicing. Adhere to all safety regulations including approving JSA and work safely at all times. Meet all KPI requirements. Make regular entries in FSM. Capable of trouble shooting.
Posted 1 month ago
5.0 - 10.0 years
12 - 22 Lacs
Pune
Hybrid
Skills: Client Scripts, Business Rules, Sync Rules, UI Designer, Custom Metadata, SQL, XML, Debugging, performance optimization, Experience in Agile/SAFe frameworks
Posted 1 month ago
7.0 - 11.0 years
25 - 27 Lacs
Hyderabad
Work from Office
Position Overview: Strong ServiceNow backend developers who have really got good experience in Servicenow Platform & excellent ServiceNow scripting knowledge, including flow designer and integration skills. Additionally, problem-solving skills are crucial for this position. Any UI-related skills would also be beneficial. Job description: To be successful in this role the candidate must possess the below: 7+ years of Software Development experience and at least 5+ years of ServiceNow Applications Development or Product implementation experience Experience in end-to-end ServiceNow implementations across 2 or more modules HRSD/ITSM/CSM/FSM/ITBM/Discovery/Service Mapping/GRC and experience in HRSD module is a plus Experience in ServiceNow Back-End: creating Catalog Item, Record Producer, Client Scripts ,UI and Data Policies , Business Rules, UI Actions Experience in ServiceNow Integration: Integration HUB, SOAP, REST, Data Sources, Import Set, Transform maps. Experience in Flow Designer, Integration Hub using Flow Designer. Understanding of DevOps Git/Automation Testing(Selenium) Strong working in an Agile/DevOps environment in Continuous Integration, Continuous Delivery, automated testing, Agile metrics Strong skills in User Interface design, Analytical, Problem solving and Quantitative skills. Education and other skills: Bachelors degree (Computer Science, Information Systems, or relational functional field) Working in US -India Overlapping Hours Good communication and strong interpersonal skills with the ability to work effectively in a cross functional team. Self-starter, with a demonstrated ability to learn beyond training.
Posted 1 month ago
6.0 - 12.0 years
15 - 30 Lacs
Hyderabad, Telangana, India
On-site
Greetings from Maneva! Job Descriptions Job Title-Servicenow CSM / FSM Technical Consultant Location-Bangalore, Chennai, Hyderabad, Pune, Noida Experience-6- 12 Years Notice-Immediate to 30 days Requirements:- We are seeking a skilled and motivated ServiceNow Customer Service Management (CSM) Technical Consultant.The ideal candidate will have 6+ years of hands-on experience in implementing and customizing ServiceNow CSM modules, with a strong understanding of ServiceNow architecture and scripting. Candidates with CSA and CAD certifications will have an added advantage. Implement and configure the ServiceNow Customer Service Management (CSM) / ServiceNow Field Service Management (FSM) module according to business requirements. Collaborate with business analysts and clients to translate business requirements into technical solutions. Develop custom applications and enhancements using JavaScript , Flow Designer , and ServiceNow Studio . Integrate CSM with other ServiceNow modules (like ITSM, CSM) and third-party systems Develop and maintain business rules, UI policies, client scripts, workflows , and scheduled jobs. Participate in technical design reviews, solution demos, and agile sprint planning. Perform unit testing and support UAT for all new development and enhancements. Troubleshoot and resolve technical issues within the CSM application. Follow coding best practices and maintain documentation for all configurations and customization. Stay up-to-date with the latest CSM features and ServiceNow releases. Required Skills & Qualifications: Minimum 6+ years of hands-on experience with ServiceNow platform , especially in CSM implementation. Strong understanding of ServiceNow architecture, scripting (JavaScript), and platform configuration. Experience with REST/SOAP integrations and external data sources. Good knowledge of CMDB , SLAs , and ServiceNow reporting & dashboards. Exposure to Agile/Scrum methodologies. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. If you are excited to grab this opportunity, please apply directly or share your CV at [HIDDEN TEXT] and [HIDDEN TEXT]
Posted 1 month ago
0.0 years
2 Lacs
Pune, Maharashtra, India
On-site
Job Description: Within ServiceNow Space Infosys is seeking specialized development professional who can effectively own the development work and carry out the development independently We are looking for professional who can guide the team with respect to technical architecture and lead mentor the team if required The candidate should have very good experience in Development Troubleshooting and Deployment areas Key Responsibilities: Knowledge Experience of working on different Servicenow modules like ITSM IT service management TSOM Telecommunications Service Operations Management FSM Field Service Management CMDB Configuration Management Database Inventory ITOM Enterprise IT Operations Management TSM Telecommunications Service Management OMT Order Management TNI Telecommunications Network Inventory etc Good knowledge experience of Products Service Catalog Client Scripts Service Side scripting Business Rules and other ServiceNow scripting capabilities Configuration Customization Implementation of the ServiceNow system followed by efficient integration using workflows Experience integrating external systems with the ServiceNow using integration solutions including ODBC REST SOAP LDAP SSL KAFKA etc Deep understanding of ServiceNow data model and structures proposing and enforcing coding standards Good experience in Agile way of working Scrum User Story Sprint model JIRA Confluence tools Technical Requirements: ServiceNow ITSM TSOM FSM CMDB ITOM TSM OMT TNI Additional Responsibilities: Location Across all Infosys DCs Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM
Posted 1 month ago
10.0 - 18.0 years
30 - 45 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities Job Summary: We are seeking an experienced ServiceNow Architect to lead and drive strategic initiatives across our ServiceNow landscape. The ideal candidate will be well-versed in ITSM, FSM, CMDB, and ServiceNow development, and capable of designing and implementing solutions that enhance platform capabilities. This role will have a strong focus on portal experience, platform architecture, and AI-driven enhancements. Key Responsibilities: Lead architectural design and implementation of ServiceNow solutions across ITSM, FSM, and CMDB modules Architect and oversee the Experience Portal implementation project to enhance end-user engagement Collaborate with stakeholders to define technical requirements and design scalable, secure ServiceNow applications Enable and drive AI adoption and explore new platform capabilities to enhance operational efficiency Provide architectural guidance and hands-on support to development and operations teams Ensure alignment of ServiceNow strategy with broader enterprise architecture Monitor performance, perform platform tuning, and maintain platform health Work closely with ServiceNow developers to design custom applications and integrations Establish and enforce best practices for coding, performance, and security within the ServiceNow environment Required Skills & Experience: Strong experience in ServiceNow Service Management and Operations Management Proven background as a ServiceNow Developer with in-depth understanding of platform architecture Experience designing and implementing ITSM , FSM , and CMDB modules Demonstrated success in leading Experience Portal projects in ServiceNow Familiarity with AI/ML integrations and capability-building within ServiceNow Expertise in scripting (JavaScript, Glide), integrations (REST/SOAP), and custom app development Strong analytical and problem-solving skills Excellent communication and stakeholder management Preferred Qualifications: Certified ServiceNow Architect or Implementation Specialist Experience in large-scale ServiceNow transformation projects Exposure to agile delivery models and DevOps practices Preferred candidate profile
Posted 1 month ago
3.0 - 7.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Job Title - S&C Global Network - Strategy - MC - Industry X Production & Operations - 11 Management Level: 11-Analyst Location: Bengaluru, BDC7A Must-have skills: Manufacturing Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary :This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Manage business operations, drive performance optimization, and lead cross-functional teams to achieve organizational objectives. The SAP EAM Consultant is responsible for the design, implementation, and support of SAP Enterprise Asset Management (EAM) solutions. The consultant will work with clients to understand their business requirements and develop solutions that meet those requirements as well as they will also be responsible for configuring the SAP EAM system, developing and testing custom reports and interfaces, and providing training to end users. Essential Duties and Responsibilities: Design, implement, and support SAP S/4HANA EAM solutions Work with clients to understand their business requirements and develop solutions that meet those requirements Configure SAP system as per design Develop and test RICEFW Provide training to end users Stay up-to-date on the latest SAP EAM releases and developments Work with other SAP consultants and developers to deliver complex projects Professional & Technical Skills: - Relevant experience in the required domain.- Strong analytical, problem-solving, and communication skills.- Ability to work in a fast-paced, dynamic environment. Experience in the oil and gas, utilities, manufacturing, or other asset-intensive industries Experience with Activate project development methodologies is a plus SAP S/4HANA EAM certification is a plus Experience with SAP APM, FSM, SSAM, GEF and other associated SAP modules is expected Consulting Skills: Experience and willingness to develop White Papers, Point of View, Business development activities Excellent communication and interpersonal skills Ability to work independently and as part of a t Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. Educational Qualification: Any Degree
Posted 1 month ago
7.0 - 12.0 years
25 - 35 Lacs
Bengaluru
Work from Office
7+ years of experience in the ServiceNow Application Development Configure and customize ServiceNow applications and modules using scripting (JavaScript), workflow, and other development techniques. Proven experience in configuring and customizing the ServiceNow platform and Expertise on 4-5 applications ranging from FSM & CSM, ITAM, Now App Engine, Secops etc. Ability to provide technical leadership and support to Process Consultants. Responsible for leading technical implementations, providing technical design lead and mentoring junior members of the team. Hands on Skills and/or experience in Web Technologies (e.g., Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic) Product line (CIS) accreditation preferred Certified or pursuing. Understanding of Software Development Lifecycle experience in Agile projects Open and friendly personality, with ability to be customer facing. Be self-managing and capable of working alone or as part of a team. BE / BTech in Computer Science or related disciple Strong knowledge of JavaScript, scripting, and web development. Familiarity with ITSM processes and ITIL framework. ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - CSM, SPM, ITAM, ITBM and others
Posted 1 month ago
7.0 - 12.0 years
0 Lacs
Hyderabad
Work from Office
Company Overview: At GrowthAXL, were on a mission to incubate and scale innovative product ideas from concept to market. We empower passionate teams to deliver high-impact solutions. If you excel at managing applications and optimizing workflows, this is your chance to lead critical support for our ServiceNow FSM solutions. Job Summary: We are seeking a proactive and experienced Application Support Lead to oversee and optimize the support and administration of our ServiceNow Field Service Management (FSM) applications. You will be responsible for managing day-to-day application operations, reviewing and improving existing FSM workflows, and configuring and implementing solutions in ServiceNow FSM to enhance service delivery. This role demands a strong background in ServiceNow FSM administration, process optimization, and team leadership. What Were Looking For (Qualifications) Education: Bachelors degree in information technology, Computer Science, Engineering, or a related field. TE: 7 + Years onwards Job location: Hyderabad (In-Office) Experience: 6+ years of experience in application support or ServiceNow administration roles. At least 2+ years leading an application support or functional team. Proven experience supporting and configuring ServiceNow FSM applications. Strong background in reviewing, optimizing, and documenting FSM processes and workflows. Experience managing user issues, enhancements, and upgrades for ServiceNow modules. Technical Skills: Deep understanding of ServiceNow FSM modules, including work order management, dispatch, and mobile workforce enablement. Proficiency in configuring, customizing, and administering ServiceNow FSM and related modules. Familiarity with ServiceNow scripting, workflows, and integrations. Good grasp of ITIL and service management principles applied to FSM. Ability to analyze, document, and streamline complex field service processes. Certifications (Preferred): ServiceNow Certified System Administrator (mandatory). ServiceNow Field Service Management Implementation Specialist (preferred). ITIL Foundation Certification. Soft Skills: Strong leadership and mentoring skills. Excellent communication and user engagement abilities. Analytical mindset with a continuous improvement focus. Ability to handle multiple priorities and deliver solutions promptly.
Posted 1 month ago
9.0 - 14.0 years
5 - 10 Lacs
Hubli
Work from Office
Hiring Flash Open Position in GG India Field Position: Area Sales Manager Supervisor and Position (L+1): Regional Sales Manager Superior and Position (L+2): Head Sales No. of Reportees: Territory Managers Job Location: Required Education: Graduate Minimum Experience: At least 7-8 years of experience as a TM (MR) / 3-5 years of ASM experience in a reputed Pharma company. Consistent performance is a must Responsibilities: Roles and responsibilities are as follows: Responsible to achieve Sales targets. To handle Sales and implement marketing strategies in region through his team members KOL management Keep in regular contact with team members and maintain healthy communication & relationship. Generating New Business through his Team Reviewing sale and stock availability in assigned area. Building relationships with Doctor and Healthcare professions Market review of new products and competition. Follow company's code of business ethics. Team TBMs & TMs (TBMs will cover Corporate Hospitals & TMs will cover Trade). People Development - In order to ensure competent people, go to meet customers and help build organizational capability. Inventory Management at Stockist level Cheers, HR
Posted 1 month ago
10.0 - 20.0 years
0 Lacs
Hyderabad
Work from Office
Dear candidates we are looking for following skills ServiceNow experience with TSM, TSOM, CSM, FSM, CMDB interested can share your resume to uthira.kumark@tekskills.in Details Full Name as Per Pan Card : Email id - Contact number: Alternative Number and Mail ID : Total Exp in IT industry: Relevant experience (Particular skill as per JD): Current CTC ( fixed and variable) : Expected CTC (in INR): Official Notice Period: If Serving Notice Period When is your LWD: Any offers in hand?: (Y/N): Do you have any career Gap?: Current Location: Preferred Location: Reason for job change:
Posted 1 month ago
10.0 - 15.0 years
32 - 45 Lacs
Bengaluru
Hybrid
Position : ServiceNow CSM Architect Shift Timing: AEST (Australian Eastern Standard Time, AEST Time Zone) Experience: Minimum 10 Years Notice Period: Immediate to 15 Days Only Mandatory E xperience ServiceNow CSM expertise with architecture and implementation of Case Management, Playbooks, Virtual Agent, AWA, Communities, FSM, Flow Designer, IntegrationHub, Performance Analytics, REST/SOAP APIs, Agile/Scrum delivery, and strong stakeholder management. Job Description Key Responsibilities The ServiceNow CSM Architect will be responsible for the design, architecture, and implementation of scalable and efficient Customer Service Management (CSM) solutions within the ServiceNow platform. The ideal candidate will have deep CSM expertise and the ability to align platform capabilities with business goals. Core Responsibilities: Lead architecture and end-to-end design of CSM solutions: Case Management, Playbooks, Virtual Agent, AWA, Communities, Knowledge Management, and FSM. Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions. Define and maintain CSM roadmap and architecture aligned with platform capabilities. Provide architectural leadership across the project lifecyclefrom discovery to deployment. Create and review architecture documents, high-level designs, and integration specs. Ensure compliance with ServiceNow best practices in performance, security, and scalability. Support integrations with external platforms (CRM, contact centre tools, customer portals). Enforce platform governance, standards, and development best practices. Mentor development teams and assist with complex configurations/customizations Qualifications and Skills Bachelor's degree in Computer Science, IT, or a related field. 8+ years of ServiceNow experience with 3+ years in an architect role. Strong hands-on experience with ServiceNow CSM implementations. Proficiency in Flow Designer, Integration Hub, Virtual Agent, Predictive Intelligence, and Performance Analytics. Experience in REST/SOAP API integrations. Excellent stakeholder interaction, presentation, and documentation skills. Certifications Required: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist CSM Preferred experience with: Experience Designer, Employee Centre Industry-specific CSM configurations (e.g., telecom, public sector) Agile/Scrum project delivery Soft Skills Strong problem-solving and analytical thinking. Excellent communication both written and verbal. Leadership ability with strong stakeholder influence. Email: Sam@hiresquad.in
Posted 1 month ago
5.0 - 10.0 years
15 - 30 Lacs
Bengaluru
Work from Office
WIPRO _Walk in Drive _ 14th June 25_ ServiceNow Developer _ Bangalore ServiceNow Developers with any Modules like (ITSM ,FSM, CSM, HRSD) - WIPRO Bangalore Qualifications : - Experience : 5 -15 Years Notice Period : Immediate - 30 Days Only Location : Bangalore Mandatory Skills: - ServiceNow Development with any module like (ITSM ,FSM, CSM, HRSD) Integration using (REST OR SOAP) Scripting Business Rules Client Scripts Interested Candidates , please drop an CV to yenumula.ramireddy@wipro.com NOTE : Candidates who have applied within the last six months are not eligible to reapply for this position. Please note that this opportunity is strictly for Face to Face interview only; Virtual interviews will not be conducted.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Hybrid
Your day at NTT DATA The role of Platform Support Engineer (L2) is a developing subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers. What youll be doing Key Responsibilities: Provides support to users/administrators of the company platform. Supports and contributes to the growth of best practices for delivery of support services. Ensures understanding of the platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Acts as a customer advocate, prioritizing and managing assigned incidents and escalations in queue. Engages with the cross functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution. Performs any other related task as required. Knowledge and Attributes: Developing knowledge of the components in cloud/web applications. Demonstrated ability to troubleshoot the difficult technical issues. Demonstrated exposure to network monitoring connectors such as SCOM, Solarwinds etc. Developing understanding of SNMP traps and MIBs/OIDs. Developing understanding and ability to modify basic XML, JSON, Regular Expressions (RegEx). Developing understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST. Developing understanding of object-oriented programming skills (Java strongly preferred). Good understanding of database concepts. Developing understanding of ITSM, CMDB and ITIL business process. Proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation management. Excellent communication skills (verbal and written). Academic Qualifications and Certifications: Bachelors degree or equivalent in Information Technology or Computer Science or related field. Relevant ITIL certification. Required Experience: Moderate level experience providing customer facing technical support. Moderate level experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM). Moderate level experience providing SaaS support is desirable.
Posted 1 month ago
8.0 - 12.0 years
18 - 30 Lacs
Chennai
Work from Office
• Lead architectural design and end-to-end implementation of ServiceNow CSM, FSM, and Sales solutions. • Design scalable solutions leveraging ServiceNow's best practices, ensuring domain separation, security, and performance. • Collaborate with business stakeholders to gather requirements, define target architectures, and translate them into technical designs. • Design and oversee integrations between ServiceNow and CRMs , ERPs, and external vendor systems. • Define data models, service catalogs, workflows, virtual agent experiences, and customer/partner portals. • Guide development teams during implementation, ensuring alignment with architectural standards. • Evaluate new ServiceNow features and plugins and propose adoption plans. • Define governance frameworks and design principles for global implementations. • Ensure compliance with platform and security standards, and provide design authority in cross-functional reviews. •10+ years of hands-on ServiceNow experience, with specialization in at least two: CSM, FSM, or Sales CRM modules. • Proven experience as an architect on large-scale ServiceNow transformation projects. • Customer/Partner Portals and lead/opportunity lifecycle • Domain separation, security model, and scoped applications • Strong work experience with Flow Designer, IntegrationHub, REST/SOAP APIs, MID Servers. • Strong work experience in integrating with Custom portal and Portal, Angular JS, Java script and HTML, CSS • Deep understanding of ITOM/CMDB, Virtual Agent, and Performance Analytics as they apply to CSM/FSM. • Ability to lead technical workshops, create HLD/LLD documentation, and provide architectural governance. • Strong analytical and communication skills. • Experience mentoring ServiceNow developers and junior DeV. • Customer-oriented with a strong sense of ownership and accountability. • Ability to thrive in dynamic, fast-paced environments with multiple stakeholders.
Posted 1 month ago
5.0 - 10.0 years
5 - 15 Lacs
Chennai, Bengaluru, Delhi / NCR
Work from Office
ServiceNow Developer with any combination of modules is fine. HRSD • Experience with the ServiceNow HR Service Delivery (HRSD) application • Knowledge of HR functions, processes, and best practices • Knowledge of Case Management, Knowledge Management best practices and design • Experience designing and/or implementing an HR Shared Services center • Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM • Must have hands on standard CSM process implementation • ServiceNow in depth Process knowledge (CSM Process, integrations etc.) • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM • Working experience with FSM application on Work Order management, scheduling and dispatch • Configuring Field Agent activities ( Mobile & Desktop) • Configuring Field Service Business Process, Assignment, and Add-ons • Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording • Integrations with Applications and Data Sources. Process Integrations • Good Knowledge on Field Service Industry good practice
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
SAP FSM Cloud Technical ( Field Service Management ) Implement and support SAP Field Service Management (FSM) technical components Integrate FSM with SAP backend (ECC/S4HANA) using CPI or APIs Develop custom UI components and mobile-friendly interfaces Troubleshoot FSM sync, service orders, and data flows Collaborate with functional consultants and business stakeholders Participate in testing, documentation, and go-live support Ensure performance optimization and error resolution
Posted 1 month ago
5.0 - 6.0 years
18 - 19 Lacs
Pune, Chennai, Bengaluru
Work from Office
D-ServiceNow HRSD • Experience with the ServiceNow HR Service Delivery (HRSD) application • Knowledge of HR functions, processes, and best practices • Knowledge of Case Management, Knowledge Management best practices and design • Experience designing and/or implementing an HR Shared Services center • Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM • Must have hands on standard CSM process implementation • ServiceNow in depth Process knowledge (CSM Process, integrations etc.) • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM • Working experience with FSM application on Work Order management, scheduling and dispatch • Configuring Field Agent activities ( Mobile & Desktop) • Configuring Field Service Business Process, Assignment, and Add-ons • Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording • Integrations with Applications and Data Sources. Process Integrations • Good Knowledge on Field Service Industry good practice Note: Looking for immediate joiners
Posted 2 months ago
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