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2.0 - 4.0 years
7 - 11 Lacs
hyderabad
Work from Office
Overview L04 Customer set up master data coordinator Responsibilities Process new store set up on SAP. Execute monthly run change requests from the Field Sales team. Maintain new store opening master excel files. Process new account requests within 48 hrs, ensuring credit applications are complete and accurate and ABNs are fully verified Proficient with advanced excel, power BI to maintain dashboards. Good to have power automate or power apps skills. Exceptional written and oral communication, adapting approach by situation and audience Excellent organisation and prioritisation skills Proactive, responsive and results driven High attention to detail Qualifications Any graduate/master's
Posted 1 week ago
15.0 - 20.0 years
7 - 11 Lacs
kochi, chennai, bengaluru
Work from Office
About the Role: We are seeking an experienced and strategic Lead Business Analyst / Project Manager to join our dynamic team. The ideal candidate will have over 15 years of relevant experience and will act as a key strategist on projects. This role requires hands-on experience in business analysis deliverables, expertise in Agile methodologies, and the ability to handle the complete requirement lifecycle independently. The candidate will also act as a Product Owner, demonstrating strong PO abilities in Agile environments. Should be able to head the BA pre- sales activities including feature lists, process flow diagrams, estimations and resource loading and negotiations. Key Responsibilities: Strategic Leadership: Act as a strategist in projects, providing high-level insights and direction. I need to support multiple projects. Business Analysis Deliverables: Hands-on experience in creating and managing business analysis deliverables, including Business Requirements Documents (BRD), Functional Specifications Documents (FSD), use cases, user stories, process flow diagrams, and managing cross-functional teams. Agile Methodologies: Expertise in Agile methodologies, including Scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Requirement Lifecycle Management: Independently handle the complete requirements of lifecycle from inception to delivery. Product Ownership: Act as a Product Owner with strong abilities in Agile, model, managing product backlog and prioritization. BA Tools and Techniques: Proficiency in business analysis tools and techniques, including wireframing and product backlog maintenance. Stakeholder Engagement: Engage with stakeholders to gather requirements, provide updates, and ensure alignment with project goals. Team Management: Manage and mentor a team of Business Analysts, providing training and guidance. Pre-Sales Support: Work closely with the pre-sales team to drive client calls, gather requirements, and provide inputs for estimations. Initiative and Innovation: Take initiative in driving projects forward and contribute innovative solutions to business challenges. Independence and Motivation: Demonstrate the ability to work independently and be a self-motivator. Qualifications: 12+ years of relevant experience in business analysis. Proven experience as a strategist in project environments. Hands-on experience with business analysis deliverables. Expertise in Agile methodologies and Scrum interactions. Strong Product Owner abilities in Agile settings. Familiarity with business analysis tools and techniques. Experience in wireframing and maintaining product backlogs. Excellent stakeholder engagement and communication skills. Demonstrated ability to manage and mentor a team of Business Analysts. Experience working with pre-sales team
Posted 1 week ago
12.0 - 15.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing an organization and designing its processes and systems. A typical day may include assessing the current state of business operations, identifying customer requirements, and defining future states or business solutions. You will conduct research, gather data, and synthesize information to provide insights that drive decision-making and improve organizational efficiency. Your role will require collaboration with various stakeholders to ensure that business needs are met and that technology solutions align with strategic objectives. Roles & Responsibilities:- General Insurance/P&C Insurance knowledge must.- Familiar with Guidewire or Duck Creek type core systems.- Hands on experience of configuring and administering products.- 8-10 years experience Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical and problem-solving skills.- Experience with process mapping and workflow analysis.- Ability to communicate effectively with both technical and non-technical stakeholders.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 12 years of experience in Business Requirements Analysis.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire ClaimCenter BA Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to gather and synthesize information, identifying customer requirements, and defining future business solutions. You will assess the current state of operations and work towards enhancing efficiency and effectiveness through strategic recommendations and innovative solutions. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain documentation related to business processes and system requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Guidewire ClaimCenter BA.- Strong analytical and problem-solving skills.- Experience with business process modeling and documentation.- Ability to communicate effectively with both technical and non-technical stakeholders.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Guidewire ClaimCenter BA.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
1.0 - 2.0 years
6 - 10 Lacs
gurugram
Work from Office
Whats in it for you: As an Associate Product Analyst, youll be working closely with product owners, development, QA, and operation teams in an Agile and/or waterfall environment. Trade Processing has a requirement for a Business Analyst to support the MarkitWire, Trade Manager and TradeServ platforms for Rates, Credit and Equities asset classes. The role requires the candidate to have excellent written and verbal communication skills, strong organizational coordination skills, and strong analytical skills. The candidate should be comfortable in a challenging environment and be flexible to adapt to changes. The candidate will work closely with other Business Analysts and Product Managers in Trade Processing to deliver project change. The candidate will be expected to collaborate with teams in India, Singapore, Tokyo, New York, and London and build relationships internally as well as externally with clients, clearing houses, venues, and trade repositories. Duties & Accountabilities Able to undertake gap analysis and express in the form of user stories or functional specifications and communicate to Development and QA teams Collaborate with Development and Quality Assurance to ensure implementation meets business requirements Product Acceptance testing of new features during the development phase & review of test cases Able to identify options for potential solutions, including assessment of technical and business suitability Able to conduct public presentation of concepts and ideas comfortably Requirements And Skills Postgraduate Bachelors or Masters Degree preferred Degree in related subject 1-2 years of relevant professional experience An understanding of financial derivatives terms and principles Strong Analytical & Communication skills Knowledge of requirements elicitation, structured analysis, requirement documentation, stakeholder management, use case and user story definition and other Business Analysis techniques will be an added advantage Commercial awareness and financial services experience Qualifications in Business Analysis Product Management related subjects Microsoft Office Visio skills
Posted 1 week ago
5.0 - 10.0 years
30 - 40 Lacs
bengaluru
Work from Office
5+ years of experience as Business Analyst working with BFSI. Functional knowledge and exposure to Retail Banking. Knowledge in Banking preferable Digital Banking. Knowledge in Customer Onboarding Account Opening, Mobile and Internet Retail Banking, Agency Banking. Experience in Requirement Gathering, FSD and Other Documentation. Understanding accounting concepts in banking domain mainly on Retail modules (Onboarding and Retail Servicing of Payments/Loans/Accounts/). Ability to analyze the functional flow and its adaptation to the application. Should have solid experience on defect analysis, identifying the gaps, and reviewing the existing regression test suite with respect to product functionality and customer usage. Identifying the gaps and reviewing the existing regression test suite with respect to product functionality and customer usage. Good team player and work as a team mind-set to deliver the project on time. Mentor junior team members on functional front. Work with the project team and customer to keep track of the project progress.
Posted 1 week ago
4.0 - 6.0 years
20 - 25 Lacs
bengaluru
Work from Office
Infinite Computer Solutions India Pvt. Ltd. is looking for Senior Business Analyst to join our dynamic team and embark on a rewarding career journey Collaborate with stakeholders, including business users, project managers, and IT teams, to understand business objectives, processes, and requirements Conduct thorough analysis of existing business processes, systems, and workflows to identify areas for improvement and opportunities for automation or optimization Elicit, document, and prioritize business requirements using appropriate techniques such as interviews, workshops, surveys, and document analysis Define and validate system requirements, ensuring they align with business needs and are feasible to implement Develop clear and concise functional and non-functional specifications, use cases, user stories, and process models to communicate requirements to the development and testing teams Facilitate requirements workshops and review sessions with stakeholders to gather feedback, resolve conflicts, and ensure alignment Collaborate with development teams to provide clarifications, address queries, and ensure that requirements are properly understood and implemented Collaborate with QA teams to define test plans and test cases based on requirements and conduct or support testing activities as needed Proactively identify and communicate project risks, issues, and dependencies to stakeholders and propose mitigation strategies Provide guidance and mentorship to junior business analysts, fostering their professional growth and development
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
bengaluru
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire ClaimCenter BA Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Your role will involve researching, gathering, and synthesizing information to drive effective decision-making and process improvement. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Conduct thorough analysis of business processes and systems. Identify areas for improvement and recommend solutions. Collaborate with stakeholders to gather and document business requirements. Facilitate meetings and workshops to elicit requirements and drive consensus. Create and maintain detailed documentation, including functional specifications and process flows. Professional & Technical Skills: Must To Have Skills:Proficiency in Guidewire ClaimCenter BA. Strong understanding of business process analysis and design. Experience in conducting stakeholder interviews and workshops. Ability to translate business requirements into functional specifications. Knowledge of industry best practices and trends in business analysis. Good To Have Skills:Experience with Agile methodologies. Familiarity with insurance industry processes and systems. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Guidewire ClaimCenter BA. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
bengaluru
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire BillingCenter BA Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Additionally, you will research, gather, and synthesize information to contribute to the success of the organization. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Conduct thorough analysis of business processes and systems. Identify areas for improvement and propose solutions. Collaborate with stakeholders to gather and document business requirements. Create and maintain project documentation, including functional specifications and user stories. Professional & Technical Skills: Must To Have Skills:Proficiency in Guidewire BillingCenter BA. Strong understanding of business process analysis and design. Experience in conducting requirements gathering and analysis. Ability to translate business requirements into functional specifications. Good To Have Skills:Experience with business process modeling tools such as BPMN or UML. Additional Information: The candidate should have a minimum of 5 years of experience in Guidewire BillingCenter BA. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 1 week ago
6.0 - 11.0 years
19 - 22 Lacs
pune
Work from Office
About The Role Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
2.0 - 5.0 years
6 - 8 Lacs
navi mumbai, mumbai (all areas)
Work from Office
analyze requirements all angles - Flow, API Integration Data passing saving Documentation Understanding and analyzing BRD, documentation. Creation FSD Creation of water-tight documentation & capturing requirements, Solutioning Development Support
Posted 1 week ago
3.0 - 8.0 years
0 - 0 Lacs
navi mumbai
Work from Office
Job Description: We are seeking a skilled Business Analyst with 3-5 years of experience in the fintech domain. The role requires collaborating with clients and internal teams to deliver mobile and web-based technology solutions. You will engage in requirement analysis, solution design, and ensure proper documentation to meet business needs. Key Responsibilities: Requirement Analysis: Engage with clients to gather and analyse business needs for fintech solutions. Solution Design & Documentation: Develop technical proposals, draft Functional Specification Documents (FSD), and manage Change Requests Trackers. Client Consultation: Provide fintech-specific consultancy and manage stakeholder communication. Pre-sales Support: Assist with product demonstrations and proposal development to prospective clients. Project Management: Collaborate with project managers on scope, timelines, and deliverables. Track progress to ensure project success. Continuous Improvement: Stay updated on fintech trends and recommend process improvements. Key Deliverables: Technical Proposals : Tailored solutions and architecture. Functional Specifications (FSD): Documenting functional and technical requirements. Change Requests Tracker : Managing scope changes. Project Documentation : Maintaining project progress records. Audit Reports : Post-implementation reviews for improvement. Tools and Technologies: Microsoft Excel, Word, PowerPoint : Documentation and analysis. PowerBI : Data visualization. DevOps : SDLC collaboration. Postman/Swagger : API testing. Figma, Miro : Wireframing and diagrams. Key Skills and Qualifications: Experience: 2-5 years in the fintech domain as a Business Analyst or Product Manager. Documentation: Proficient in functional and technical documentation. Tools Proficiency: Microsoft Office, PowerBI, and fintech tools. Communication: Strong verbal and written skills. Stakeholder Management: Ability to manage client relationships. Consultancy: Providing functional consultancy for fintech solutions.
Posted 1 week ago
3.0 - 6.0 years
4 - 8 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
Posted 1 week ago
5.0 - 8.0 years
3 - 7 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Managed Security Services - MSS . Experience: 5-8 Years .
Posted 1 week ago
1.0 - 3.0 years
4 - 8 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Banking - Mobile and Digital Channels . Experience: 1-3 Years .
Posted 1 week ago
14.0 - 19.0 years
5 - 9 Lacs
bengaluru
Work from Office
JOB TITLE Senior Manager Customer Servicing, Campaign Management GRADE AVP-I DEPARTMENT Information Technology SUB-DEPARTMENT Solutions delivery ( CRM ) REPORTS TO Head Solution Delivery CRM REPORTING INTO Business Analyst and System Analyst ROLE PURPOSE & OBJECTIVE The incumbent will report to the Head Solution Delivery (CRM) IT responsible for execution and management of Onboarding lifecycle journeys, enhancing & optimizing the user experience in Onboarding modules and improve Existing module. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Procurement-> For projects or vendor? as per need we have to procure the license infra etc Portfolio Managed? Operations,SQ,Phone banking, Rural and micro banking along with all stakeholder? All servicing goes via CRM only. Volume of services- 2000 Quantity projects / etc.-->40 including mega and critical projects Volume of new hires onboarded? As per need Volume of recruitment etc.--> As per bank need KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials 7 out of 10 Projects/SRs to be delivered on Time Project Plan to be prepared for the projects Need to maintain 100% visibility on the request, with updates on time Raise Change requests as applicable to the changes Relevant documentation like BRD Enrichment, FSD / Release notes to be prepared for the SR's as applicable Financial Target: Implement automation wherever applicable Customization budget reduction 10% Customer Adherence to client(internal) deliverables timelines Manage user experience to ensure clients satisfaction Handle escalation related to application and provide prompt resolution Guarantee confidential treatment of all the information gathered in various business applications and demonstrate the highest order of integrity as per the code of conduct of the organization Improve quality of service - L3 problem ticket management Introduce new products in system with proper analysis predictable time lines Escalation management - Handle escalation related to application and provide prompt resolution Manage Production support Handling Internal and external audit and closer managing with stake holders People management Internal Process Manage day to day uptime of IT operations, implementation of change as per client/user requirements Ensure system uptime; provide day to day support to the business by maintaining availability of systems and resources Lead the entire process of customization of external software to meet business requirements where development of in house software is not feasible Manage the preparation of Business Requirement Document (BRD) Feature Specification Document (FSD) Oversee the development/customization of software by the vendor to ensure adherence to Ujjivans requirements and project timelines Execute the test cases and oversee documentation of necessary user manuals Manage necessary enhancement/corrections, provide support and guidance Learning & Innovation Ensure adherence to training man-days/ mandatory training programs for self. Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self. Building a cross functional team and provide KT for the people identified for Finacle customization Participation in all internal/external training programs arranged by bank Performance Tracking in line with new initiatives Training to internal Team for new product and create backup MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Professional / Graduate Degree Experience 7-14 years Hands on knowledge on Customer Servicing journeys , SDLC, SQL/, Excel, Experience in Customer servicing Functionality Functional Skills Hands on knowledge on Customer servicing journeys Understanding of Business requirements/needs How customer Onboarding can be improved. SDLC, SQL/Oracle, Excel Experience in Customer onboarding Functionality Implementing new modules, testing and post-implementation supporting. Vendor team(s) management Training and managing staff to handle customer service issues. Provides mentoring, leadership, and organization to managers and supervisors Set organizational objectives. Make tough decisions. Manage departmental budgets. Maximize employee performance. Have a passion for technology. Must be a self-starter, dependable, and accurate in completing responsibilities with strong attention to detail and accuracy. Strong problem-solving, analytical, research and decision-making abilities are required. Take ownership of errors and finds ways to correct them appropriately. Must be able to multitask and the ability to be flexible in adapting to change. Ability to organize and prioritize work and manage projects. Understanding of the Application Architecture
Posted 2 weeks ago
1.0 - 4.0 years
4 - 8 Lacs
bengaluru
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : AWS ArchitectureMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to gather and synthesize information, ensuring that the business requirements align with the technological capabilities. You will assess the current state of operations, identify customer requirements, and define the future state or business solution, facilitating a seamless transition towards improved efficiency and effectiveness within the organization. Your role will be pivotal in bridging the gap between business needs and technological solutions, ensuring that all aspects of the organization are aligned for optimal performance. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and ensure stakeholder alignment.- Develop comprehensive documentation to support business processes and system designs. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Good To Have Skills: Experience with AWS Architecture.- Strong analytical skills to assess business processes and identify areas for improvement.- Ability to communicate effectively with both technical and non-technical stakeholders.- Experience in creating detailed business requirement documents and process flow diagrams. Additional Information:- The candidate should have minimum 7.5 years of experience in Business Requirements Analysis.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
ahmedabad
Work from Office
ManekTech is looking for Business Analyst to join our dynamic team and embark on a rewarding career journey Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
ahmedabad
Work from Office
TechUltra Solutions is looking for Odoo Business Analyst to join our dynamic team and embark on a rewarding career journey Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects.
Posted 2 weeks ago
8.0 - 13.0 years
22 - 35 Lacs
bengaluru
Work from Office
Greetings from PROFINCH..! we are hiring for OBLM - Functional Roles & Responsibilities : Act as the primary functional point of contact for OBLM implementations, upgrades, and enhancements . Gather and analyze business requirements related to liquidity and cash management. Define and document liquidity structures such as notional pooling , target balancing , sweeping , and cash concentration . Configure OBLM product features and perform functional testing (SIT, UAT) . Support the parameterization of OBLM and assist in defining the liquidity hierarchy and account structures . Analyze gaps and propose workarounds or customizations as needed. Assist in preparing business requirement documents (BRDs) , functional specification documents (FSDs) , and test cases . Prepare user manuals , training materials , and functional documentation . Work closely with technical teams to ensure accurate translation of business requirements into technical design. 8+ years of experience in banking or financial services , with 3+ years in OBLM . Strong knowledge of liquidity management processes , cash pooling , sweeping , intercompany lending , and interest optimization . Experience in working on OBLM implementation or support projects . Familiarity with OBLM product configuration , liquidity structures , product factory , and interest allocation rules . Understanding of core banking integration (e.g., Oracle FLEXCUBE, OBDX, OBP) and other peripheral systems . Excellent documentation, communication, and stakeholder management skills. Ability to drive workshops and interface with cross-functional teams. Experience : 8+ Years Location : Bangalore (WFO) Notice Period : Immediate Joiners Preferred Interview Mode : R1 - Virtual, R2 - F2F Interested candidates can share your updated profile to below mentioned e-mail.id. kritika.priya@profinch.com Good Luck..! Regards, Kritika Priya
Posted 2 weeks ago
9.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
You should possess a full-time MBA from any top-tier B School, preferably in Finance/IT/Systems/Ops, along with 9 to 14 years of experience as a Business Analyst or consultant. Your responsibilities will include having strong experience in IT consulting and business analysis, encompassing business process definition, requirements gathering, functional designs, product solution design, and proficiency in writing complex BRD, FSD, and user stories. You are expected to showcase your ability in planning consulting/functional work, taking ownership of project outcomes, and excelling in Stakeholder Management and Communication skills. As a key point of contact to various groups throughout the implementation, you will interface with business stakeholders to determine key design/process decisions and contribute to the overall delivery plan. Your role will involve delivering assigned tasks complete and on time to ensure the smooth progress of the implementation, as well as taking ownership of various project-related tasks/planning activities as the program evolves. It is essential to have knowledge and practical experience of Project Management methodologies, hands-on experience with Agile Methodologies and its ceremonies, and the ability to review test cases prepared by QA teams to identify any gaps. In terms of domain skills, you must have a thorough understanding of Capital markets (buy/sell side) or commodities trading lifecycle, focusing on front office functions for asset classes such as commodities, equities, FX, fixed income, or derivatives. Additionally, you should possess knowledge and experience in financial risk management, particularly market risk. Nice-to-have skills include knowledge and/or experience in the Commodity trading domain (Energy, Agri, metals, or concentrates). The location for this position is Pune/Mumbai/Chennai. If you are interested in this opportunity, please share your updated CV to shyam.k@cognizant.com / sivashankar.r@cognizant.com.,
Posted 2 weeks ago
15.0 - 25.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : GuideWire Integration Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to understand their needs, conducting thorough research, and synthesizing information to define future business solutions. You will assess the current state of operations and identify customer requirements, ensuring that the proposed solutions align with organizational goals and enhance overall efficiency. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate workshops and meetings to gather requirements and drive consensus among stakeholders.- Develop comprehensive documentation that outlines business processes, requirements, and proposed solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in GuideWire Integration.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience in stakeholder management and effective communication.- Ability to translate complex technical concepts into understandable terms for non-technical stakeholders.- Familiarity with business process modeling and documentation techniques. Additional Information:- The candidate should have minimum 15 years of experience in GuideWire Integration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
12.0 - 15.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire ClaimCenter BA Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing organizational processes and systems. Your typical day will include assessing the current state of business models, identifying customer requirements, and defining future states or business solutions. You will conduct research, gather data, and synthesize information to support decision-making and improve operational efficiency. Collaboration with various teams will be essential as you work to align business objectives with technological capabilities, ensuring that solutions are both effective and sustainable. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate workshops and meetings to gather requirements and validate solutions.- Develop and maintain documentation to support project deliverables. Professional & Technical Skills: - Must To Have Skills: Proficiency in Guidewire ClaimCenter BA.- Strong analytical and problem-solving skills.- Experience with business process modeling and improvement techniques.- Ability to communicate effectively with stakeholders at all levels.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 12 years of experience in Guidewire ClaimCenter BA.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
12.0 - 15.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : GuideWire Integration Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to gather and synthesize information, identifying customer requirements, and defining future business solutions. You will assess the current state of operations and work towards designing effective strategies that align with organizational goals, ensuring that technology and business processes are seamlessly integrated for optimal performance. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate workshops and meetings to gather requirements and drive consensus among stakeholders.- Develop comprehensive documentation that outlines business processes, requirements, and proposed solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in GuideWire Integration.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience in stakeholder management and effective communication.- Ability to create detailed business requirement documents and process flow diagrams.- Familiarity with project management methodologies and tools. Additional Information:- The candidate should have minimum 12 years of experience in GuideWire Integration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You will be working as an Assistant Manager PMO at Uniqus Consultech, responsible for driving project governance, reporting, and coordination for SAP/Oracle implementations. Ideally, you should have 3-4 years of PMO experience, specialized in financial implementations, and proficient in creating Business Requirement Documents (BRD) and Functional Specification Documents (FSD). Your key responsibilities will include leading and overseeing SAP/Oracle implementation projects, ensuring adherence to timelines, budgets, and quality standards. You will be driving 2-3 financial implementations while collaborating closely with business and technology teams. Additionally, you will be responsible for developing, reviewing, and managing BRD and FSD to capture business and functional requirements. Monitoring project risks, dependencies, and milestones to ensure compliance with governance frameworks will be a crucial part of your role. You will also collaborate with senior stakeholders to provide project updates, insights, and strategic recommendations, implementing best practices in project tracking, reporting, and stakeholder communication. To excel in this role, you should have 5-8 years of overall experience with 3-4 years specifically in a PMO role. Strong expertise in SAP/Oracle implementation projects, proven experience in 2-3 financial implementations, and hands-on experience with BRD and FSD preparation are essential. Excellent project governance, stakeholder management, and problem-solving skills are required along with proficiency in project management tools such as JIRA, MS Project, or similar. While a PMP/Prince2 certification is preferred, it is not mandatory. Your role will also involve ensuring compliance with PMO methodologies, risk management, and process improvement initiatives.,
Posted 2 weeks ago
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