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13.0 - 17.0 years
0 Lacs
malappuram, kerala
On-site
As a Customer Relationship Manager (CRM) at Koyenco Energy Pvt. Ltd., an authorized Ather dealer located in Perinthalmanna, Tirur, and Malappuram, you will play a pivotal role in building and maintaining strong relationships with customers before and after sales. Our company is dedicated to providing exceptional customer service and fostering innovation in the EV mobility sector. Your responsibilities will include coordinating test rides, managing bookings, overseeing vehicle deliveries, and conducting follow-ups with customers. You will be the primary point of contact for addressing customer queries, concerns, complaints, and feedback in a professional manner. Utilizing CRM tools, you will maintain a detailed customer database and ensure timely updates for effective customer relationship management. Collaboration with sales, service, and delivery teams will be essential to ensure customer satisfaction at all touchpoints. Monitoring customer experience metrics and recommending improvements to enhance overall customer service will also be part of your role. To excel in this position, you should ideally possess a minimum of 3 years of experience in CRM, customer service, or front-office roles. Proficiency in both Malayalam and English languages, basic computer skills including MS Excel and email, and a friendly, patient, and proactive approach to customer interactions are essential. Candidates residing in or willing to work in the Perinthalmanna, Tirur, or Malappuram area will be preferred. The work schedule for this full-time position is from 9:30 AM to 6:30 PM, six days a week, with either Sundays off or on a rotational basis. Additionally, the company offers Provident Fund benefits. The role requires in-person work at our Ather Experience Centres. Join us at Koyenco Energy Pvt. Ltd. and be a part of our mission to elevate the EV mobility experience through outstanding customer service and continuous innovation.,
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Patiala, Barnala, Punjab
Work from Office
Frontdesk Executive (Female)for reputed CBSE affiliated School in Punjab (Barnala). Graduate Freshers with good Communication skills can also apply. Salary: Upto 23K/month + free furnished Accommodation. Email: heliumrecruitments@gmail.com Required Candidate profile Freshers having good Communication skills can also apply. Its WFO profile. Candidate needs to relocate to Punjab (Barnala), if selected. All interview rounds will be held online.
Posted 1 month ago
3.0 - 8.0 years
3 - 3 Lacs
Gurugram
Work from Office
General Shift Salary + Medical + PF + Leaves + Other benefits Roles and Responsibilities Manage front office operations, ensuring smooth check-in/check-out processes for guests. Handle guest queries and concerns in a professional manner, providing excellent customer service. Coordinate with housekeeping staff to ensure rooms are cleaned and ready for occupancy. Maintain accurate records of guest transactions, including registration forms and billing information. Provide administrative support to the team as needed. Desired Candidate Profile 3-8 years of experience in hospitality industry (front desk or reception). Strong communication skills with ability to handle diverse clientele. Proficiency in GRE software or similar systems. Ability to work effectively under pressure during peak periods. Can also mail me at siddhant.kanojia@sodexo.com
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Patiala, Barnala, Punjab
Work from Office
Frontdesk Executive for reputed CBSE affiliated School in Punjab (Barnala). Graduate Freshers with good Communication skills can also apply. Salary: Upto 23K/month + free furnished Accommodation. Email: heliumrecruitments@gmail.com Required Candidate profile Freshers having good Communication skills can also apply. Its WFO profile. Candidate needs to relocate to Punjab (Barnala), if selected. All interview rounds will be held online.
Posted 1 month ago
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