Front Office Officer - Male

Role Overview

The Front Office Officer is responsible for ensuring smooth daily operations at the reception desk, providing excellent patient service, and maintaining efficient coordination between departments.

Key Skills & Attributes

• Excellent communication (English – written & verbal) with polite behavior.
• Good computer skills and willingness to learn new software.
• Strong interpersonal, multitasking, and time-management abilities.
• Punctual, responsible, and professional under pressure.
• Understanding of process and data management.

Main Responsibilities

• Greet and assist patients and visitors with courtesy.
• Manage calls, messages, and patient appointments efficiently.
• Coordinate with doctors, nurses, and internal departments.
• Maintain and update patient records, billing, and reports.
• Verify insurance (TPA) details and assist with claims.
• Conduct patient follow-ups and manage feedback.
• Oversee clinic inventory, supplies, and maintenance needs.
• Liaise with external labs for reports and collections.
• Support management in communication and special tasks.

Work Hours: 9:00 AM – 6:00 PM (must report before time)
Reporting To: Administrative Head

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time

Work Location: In person