Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
1.0 - 3.0 years
3 - 5 Lacs
Mumbai
Work from Office
Workspace Experience Enabler (Community Executive/Front Office Supervisor) Work Dynamics (Integrated Facilities Management) OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present. Ideal Experience Bachelors degree/ Degree in Hotel Management, business or other related field; Experience of 1 - 3 years in hospitality hotel & aviation Industry / Coworking spaces Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. MAJOR RESPONSIBILITIES Establish direct relationship with the employees working from the office Single Point of Contact of employees working from office for issues resolution & workspace change within the premises Respond and close all service tickets and feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams) Have periodic connects with all point of contact of different business to understand their perspective of service Plan and execute employee engagement events in line with client expectations Consolidate feedback to management team regularly for ongoing improvement implementation Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.
Posted 4 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
Work Dynamics What this job involves: Leading daily Facility operations Are you a seasoned facilities expert with solid leadership skills Working with a team, youll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measuresand ease the path for compliance with these. Youll also boost on-site operations by promoting best practices and developing better processes. On top of these, youll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up . You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. Youll be working frequently with clients thats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget In this role, as a AFM Site Lead you will take charge of the sites budget, accounting and financial operations. Youll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Preparing and submission of MMR Preparing daily report and sharing with client Ensure all JLL POs are in place before executing jobs Ensure all monthly reports are shared in time Review of incident report before sharing with client Ensure JLL Tools ( E Fit ) implementation and track closures Ensure all data is uploaded in CMMS as per timelines Ensure all R&M related activities are monitored Ensure to have weekly meetings with team and share MOM Close monitoring of tickets and ensure closed within TAT Ensure faade cleaning and water tank cleaning is completed as per schedule Closely monitor PPM activities and ensure completion as per schedule Approving invoices in CAAPS with necessary evidence Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material Working on Site SLA/KPI and ensure submission is done on time Ensure risks are always highlighted and taken care. Ensure all Audit and compliance documents are updated and available for review as required by client. Ensure 52 weeks calendars is updated and evidence are shared as per timelines. Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Sound like you To apply you need to be: Adept at facilities management Graduation in Hotel Management Hospitality Expert and having eight years + experience in facilities management with min 2 years working as Site Lead Site SPOC with a working knowledge of occupational safety, and exposure to managing 24x7 operations site BPO set up may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. Youll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. Youll spend a lot of time working with different kinds of peoplethats why strong verbal and written communication skills are essential. Think you can ace this job Apply now and lets discuss!
Posted 4 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Duties & responsibilities Monitoring reception activities Good communication skills Arrangement of all consumables and supplies for Client / VIP visits Preparing the Daily/Weekly and Monthly reports Submission of invoices by vendor Performance objectives Managing MIS Handling enquiries and complaints Booking meeting rooms Key skills Excellent MS Office knowledge Outstanding organizational and team, vendor and time management skills Excellent verbal and written communication skills Employee specification Graduate with 0-1Yr experience.
Posted 4 weeks ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
Project description Bank, headquartered in Singapore, is looking to expand Front office Murex team to work on new product onboarding program running on Murex Treasury platform Responsibilities Analyse user requirements and assist in test execution Work will also include in preparing the functional specifications, work closely with dev team on assistance, and prepare the test cases and executing it (eg: deal booking, performing events as per user requirements in SIT, UAT). Expected to work on e-tradepad development, simulation viewer, strategy builder, Livebook The candidate is expected to work closely, and communicate effectively and independently with project managers, developers and business users, as well as external vendors. Skills Must have 6-8+ years of experience in Murex system in Front office of Mx 3.1 platform Pre-trade or e-trade pad configuration experience is mandatory Proven experience of working on scalable, resilient transaction processing systems in the Financial markets A strong analytical and logical approach to problem solving and system development. Very strong exposure to all the asset class Strong exposure of trade lifecycle across front office, back office and middle office tiers; Detailed knowledge of Murex Front office module Responsible for doing Requirement Analysis in Front Office space for various asset classes Responsible for doing an initial analysis of existing production data and existing test cases suite Ability to analyze and understand product requirements and offer solutions and support to facilitate the rollouts. Work closely with Front Office business to design and build pricing and booking capabilities in Murex system. Participate with internal business partners on cross functional projects to provide STP solutions for pricing, distribution and execution capabilities. Be responsible for understanding the business needs, identifying business solutions and validating the pros and cons of technical solution options Nice to have SQL and Unix Skills Other Languages English: C2 Proficient Seniority Senior Bengaluru, India Req. VR-107268 Murex FO BCM Industry 17/03/2025 Req. VR-107268,
Posted 4 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities Key Operations delivery Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Maintained visitor log book and book taxis if required Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Client safety and security protocols are followed Daily reconciliation & shredding of daily badges. Participate in Emergency Evacuation procedures including crisis management and business continuity. What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you...
Posted 4 weeks ago
1.0 - 4.0 years
1 - 3 Lacs
Gurugram
Work from Office
Integrated Facilities Management Corporate Solutions What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behavior. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities are - Managing Reception, including visitor management, Stationery management, Courier, Medicines, contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. A highly skilled professional You should be a graduate in any discipline and have one to two years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set. Passionate about customers Is customer service second nature to you Are you a team player whos eager keen to learn To be outstanding in this role, you should also be positive-thinking, full of pep, and always on the go. You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis.
Posted 4 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
Pune
Work from Office
Primary Responsibilities Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms visitors Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Operational Management To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Diploma in Tourism / Hospitality Management Minimum 1 year of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint
Posted 4 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Pune
Work from Office
Prime Function: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Key Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Provide high level of service standards. Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services Your experience and skills include: Relevant diploma / degree in Hotel Management. Excellent multi-tasking, problem solving, service orientation and interpersonal team skills. Displays high level of flexibility, initiative, sincerity and team work. Knowledge about Opera would be an advantage.
Posted 4 weeks ago
1.0 - 4.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities of Front Office Executive The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support & have updated infor-mation of floors and events being hosted at specific sites. Visitor Management Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors and / or referring them to them to relevant Client host. Issue of entry passes and providing visitors with a clear and comfortable and understanding of the rules governing access to host or the building All staff will always be appropriately presented with standard uniform Regular Reconciliation of all Access cards and Badges issued to visitors/employee and Cli-ents. Precise information about building structure, emergency exit and daily client visits or events being hosted at site location. Manage the Front Office in most professional manner, directing and coaching staff to en-sure pleasant experience to all visitors/Clients. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement. Ensuring reconciliation of all Client/Employee badges issued on daily basis. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure training of front office staff on VMS and GAP process and Policy. Guiding the Client Host Team to raise request on SEP/Safe tool for all Visits. Additional activities : New initiatives Managing site operations. Assisting WM/CE during crisis situation/BCP Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Graduate degree with relevant work experience. Very Good people skills and ability to interact with a wide range of client staff and demands; Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives. What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you...
Posted 4 weeks ago
2.0 - 4.0 years
3 - 4 Lacs
Mumbai
Work from Office
To greet and welcome guests/visitors as soon as they arrive at the office. To direct visitors to the appropriate person and office To answer, screen and forward incoming phone calls To ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) To provide basic and accurate information in-person and via phone/email To receive, sort and distribute daily mail/deliveries To maintain office security by following safety procedures and controlling access via the reception desk To order office supplies and keep inventory of stock To update calendars and schedule drivers trips. To supervise administrative/ office boys staff and divide responsibilities to ensure performance To organize travel and accommodation for employees and customers for official purpose To scrutinize employees travel, vendor, and other invoices in accordance with relevant policies and share them with the accounts team. To perform bookkeeping tasks such as monitoring accounts receivable, and budget tracking. To arrange both internal and external events/ activities/ celebrations. To coordinate office activities and operations to secure efficiency and compliance to company policies To coordinate and manage appointments, meetings, and the conference room schedule in order to prevent duplicate bookings. To maintain general office files, including inventory files, vendor files, and other files related to the companys operations. To oversee the maintenance of office facilities, and equipment. To print employees ID cards, visiting cards, desk display name plate. To arrange companys mobile phone, sim, stationery, and work area for new hires in coordination with HR and IT team. Perform all other ad hoc tasks assigned by the reporting manager
Posted 4 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Vadodara
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL
Posted 4 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Gurugram
Work from Office
A little taste of your day-to-day: se Every day is different, but you ll mostly be: Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with guests for feedback, complaints and compliments - and following it up Managing, recording and resolving guest or customer complaints promptly Keeping other operating departments in the loop with important guest relations matters - from Food and Beverage and Maintenance to Housekeeping and Front Office What We need from you: Excellent verbal and written communication skills Ability to deal with difficult interactions and work under pressure Managerial experience working in a customer service function Flexibility to respond to a variety of different work situations A passion for delivering an exceptional level of guest service What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. A little taste of your day-to-day: se Every day is different, but you ll mostly be: Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with guests for feedback, complaints and compliments - and following it up Managing, recording and resolving guest or customer complaints promptly Keeping other operating departments in the loop with important guest relations matters - from Food and Beverage and Maintenance to Housekeeping and Front Office What We need from you: Excellent verbal and written communication skills Ability to deal with difficult interactions and work under pressure Managerial experience working in a customer service function Flexibility to respond to a variety of different work situations A passion for delivering an exceptional level of guest service What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.
Posted 4 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Key Responsibilities : Greet guests warmly and assist with check-in and check-out processes under superision. Handle guest inquiries, requests, and complaints politely and efficiently, escalating to superisors when needed. Assist with reserations, room assignments, and guest registration procedures. Learn to operate the Property Management System (PMS) and other front office tools. Proide information about the hotel, its serices, local attractions, and transportation. Answer phone calls professionally and transfer to appropriate departments. Maintain the cleanliness and organization of the front desk and lobby area. Learn and follow safety, security, and emergency procedures. Assist in preparing daily reports, guest lists, and shift handoers. Shadow experienced front office associates to understand guest serice standards
Posted 4 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
About the Role: We are looking for a dynamic and highly organized Executive Assistant to support our CEO and senior leadership. This role is perfect for a smart, fresh MBA/BBA graduate or someone with up to 2 years of experience who thrives in a fast-paced, growth-oriented environment. As the Executive Assistant in the Founder Office , you will handle scheduling, communication, coordination, and other administrative tasks that ensure the smooth functioning of the Founder s Office. This is an excellent opportunity to gain exposure to strategic operations, stakeholder management, and executive-level decision-making processes. Key Responsibilities: Coordinate and manage the CEO s calendar including internal and external meetings, interviews, and appointments Schedule interviews and follow-ups with candidates on behalf of the CEO Act as the point of contact between the CEO and internal/external stakeholders Prepare meeting agendas, minutes, and follow-up actions Handle travel arrangements, accommodations, and logistics when needed Assist in drafting communication, presentations, and reports Maintain confidentiality of sensitive information Manage front office responsibilities like visitor handling and basic office coordination Requirements: Bachelor s or Master s degree (preferably BBA/MBA) 0 to 2 years of relevant experience Excellent communication and interpersonal skills Strong organizational and time-management abilities Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) High level of professionalism, integrity, and discretion Willingness to learn, adapt, and work in a startup-like environment
Posted 4 weeks ago
4.0 - 9.0 years
5 - 9 Lacs
Delhi / NCR
Work from Office
Front Desk Management: Greet visitors and clients professionally and courteously. Answer and direct phone calls, emails, and inquiries promptly. Manage incoming and outgoing mail and deliveries. Maintain a clean and organized reception area. Calendar Management: Schedule and manage appointments, meetings, and events. Coordinate with internal and external stakeholders to avoid scheduling conflicts. Send timely reminders and prepare necessary materials for meetings. Client Management: Serve as the primary point of contact for clients, ensuring prompt responses and follow-ups. Maintain client records and track communication history. Assist in organizing client meetings, calls, and presentations. Vendor Management: Liaise with vendors to coordinate supplies, services, and contract renewals. Monitor vendor performance and maintain vendor databases. Assist in negotiating terms and managing purchase orders. Employee Assistance and front desk tasks: Support employees with administrative needs and information dissemination. Coordinate internal communications and assist with HR-related tasks as needed. Help organize employee events, training sessions, and onboarding activities.
Posted 4 weeks ago
4.0 - 9.0 years
5 - 9 Lacs
Gurugram
Work from Office
Front Desk Management: Greet visitors and clients professionally and courteously. Answer and direct phone calls, emails, and inquiries promptly. Manage incoming and outgoing mail and deliveries. Maintain a clean and organized reception area. Calendar Management: Schedule and manage appointments, meetings, and events. Coordinate with internal and external stakeholders to avoid scheduling conflicts. Send timely reminders and prepare necessary materials for meetings. Client Management: Serve as the primary point of contact for clients, ensuring prompt responses and follow-ups. Maintain client records and track communication history. Assist in organizing client meetings, calls, and presentations. Vendor Management: Liaise with vendors to coordinate supplies, services, and contract renewals. Monitor vendor performance and maintain vendor databases. Assist in negotiating terms and managing purchase orders. Employee Assistance and front desk tasks: Support employees with administrative needs and information dissemination. Coordinate internal communications and assist with HR-related tasks as needed. Help organize employee events, training sessions, and onboarding activities.
Posted 4 weeks ago
5.0 - 6.0 years
7 - 8 Lacs
Tirupati
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To ensure cleanliness & upkeep of the hotel and provide highest level of service and comfort which enkindles guest satisfaction while keeping in line with the brand guidelines and departmental SOPs. Essential Job Tasks Monitoring cost and budgets for the department Inspection of rooms and public area ensuring that all the standards are adhered to. Areas of Responsibility Instruct staff to get rooms ready according to guest requests. Inspect the room & fill check list. Clear rooms after inspection on time. Coordinate for repair or maintenance job orders with Engineering. Supervise cleaning activities like super cleaning ,deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood polishing, pest control etc. as per the schedule and ensure data is up to date. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests are being handled professionally and are closed within the prescribed time period. Ensure all guest complaints are being handled and escalated if required. Document daily consumption record, complaint handling and compliment records. Maintain the weekly consumption for room supplies by checking physical inventory. Prepare cleanliness index for each staff member for briefing and feedback. Ensure proper inventory management. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Train the staff on SOPs and ensure they are complied with. Prepare for audits and execute all corrective measures outlined by supervisor. Assist with roster and grooming of staff. Keep track of contract staff for processing for salaries. Coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in Hospitality Management, Housekeeping Mangement and Interior decoration Work Experience 5-6 Years Languages Needed in Position English Key Interfaces- External External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 4 weeks ago
5.0 - 7.0 years
7 - 9 Lacs
Chennai
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To ensure cleanliness & upkeep of the hotel and provide highest level of service and comfort which enkindles guest satisfaction while keeping in line with the brand guidelines and departmental SOPs. Essential Job Tasks Monitoring cost and budgets for the department Inspection of rooms and public area ensuring that all the standards are adhered to. Areas of Responsibility Instruct staff to get rooms ready according to guest requests. Inspect the room & fill check list. Clear rooms after inspection on time. Coordinate for repair or maintenance job orders with Engineering. Supervise cleaning activities like super cleaning ,deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood polishing, pest control etc. as per the schedule and ensure data is up to date. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests are being handled professionally and are closed within the prescribed time period. Ensure all guest complaints are being handled and escalated if required. Document daily consumption record, complaint handling and compliment records. Maintain the weekly consumption for room supplies by checking physical inventory. Prepare cleanliness index for each staff member for briefing and feedback. Ensure proper inventory management. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Train the staff on SOPs and ensure they are complied with. Prepare for audits and execute all corrective measures outlined by supervisor. Assist with roster and grooming of staff. Keep track of contract staff for processing for salaries. Coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in Hospitality Management, Housekeeping Mangement and Interior decoration Work Experience 5-7 Years Languages Needed in Position English Key Interfaces- External External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 4 weeks ago
10.0 - 12.0 years
35 - 40 Lacs
Ahmedabad
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Exective Housekeeper functions as a strategic business leader of a hotels housekeeping operations. The position ensures housekeeping operations meet the brand s standards, hygiene and safety standards, targets customer needs, ensures associate engagement and development, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies. As Head of Department, develops and implements department strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer, resulting in creating an iconic and profitable hotel. Essential Job Tasks Being updated with the new trends, pushing for innovation and strategizing plans for the department, based on the observations. Monitoring cost and budgets for the department Inspection of rooms, public area, laundry and ensuring that all the standards are adhered to. Areas of Responsibility Based on the occupancy projections for the year, prepare departmental budgets and estimate the supplies needed in terms of cleaning materials, linen, staff uniforms, etc. Review spends against budgets on a monthly basis and allocate future spends based on business needs. Ensure cleanliness, orderliness and appearance of the entire hotel is maintained at all times according to standards. Supervise and ensure that par stock of guest supplies, cleaning supplies, linen and uniforms are maintained. Plan, control and supervise horticulture activities in the hotel. Conduct room inspection to ensure that all standards are followed and rooms are made as per guidelines specified by the organization. Ensure all guest feedbacks and preferences are noted and acted upon. Ensure complaints and requests are responded to in a timely manner and recorded as per standards. Ensure all documents are checked on a periodic basis, such as log books, checklists, preventive maintenance schedules, inventory records of linen, cleaning records, uniform records, hygiene and pest control records, lost & found records etc. Coordinate the preventive maintenance schedule of rooms and public area with the maintenance department. Create action plans along with the team to conserve energy through recycling measures, use of environment-friendly products, conservation of water, electricity, etc. and create awareness of the same. Review and draft SOPs for the department. Check periodically to ensure adherence. Prepare internal audit checklist, review the results, provide feedback to the team and suggest corrective measures for the same. Coordinate with purchase department and identify vendors for all equipment and supplies needed, keeping cost, quality and new trends in mind. Review and prepare performance evaluations of all his area heads as well as reviewing all evaluations submitted by his area heads for housekeeping associates as per company s instructions. Perform necessary HR functions such as setting of KRAs, conducting appraisals and Dailogue, taking interviews of prospective candidates and making recommendations for movements/transfers when required. Conduct internal audits periodically and keep in consonance with audits like JD,FLS,TPAM, BSQA, or any other as deemed by the organization. Take corrective actions based on results/findings and share the road ahead with the team. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in educational programs like hospitality management,Housekeeping Mangement,Interior decoration Work Experience 10-12 Years Languages Needed in Position English Key Interfaces- External Guests, Vendors, External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 4 weeks ago
10.0 - 12.0 years
35 - 40 Lacs
Madikeri
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Exective Housekeeper functions as a strategic business leader of a hotels housekeeping operations. The position ensures housekeeping operations meet the brand s standards, hygiene and safety standards, targets customer needs, ensures associate engagement and development, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies. As Head of Department, develops and implements department strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer, resulting in creating an iconic and profitable hotel. Essential Job Tasks Being updated with the new trends, pushing for innovation and strategizing plans for the department, based on the observations. Monitoring cost and budgets for the department Inspection of rooms, public area, laundry and ensuring that all the standards are adhered to. Areas of Responsibility Based on the occupancy projections for the year, prepare departmental budgets and estimate the supplies needed in terms of cleaning materials, linen, staff uniforms, etc. Review spends against budgets on a monthly basis and allocate future spends based on business needs. Ensure cleanliness, orderliness and appearance of the entire hotel is maintained at all times according to standards. Supervise and ensure that par stock of guest supplies, cleaning supplies, linen and uniforms are maintained. Plan, control and supervise horticulture activities in the hotel. Conduct room inspection to ensure that all standards are followed and rooms are made as per guidelines specified by the organization. Ensure all guest feedbacks and preferences are noted and acted upon. Ensure complaints and requests are responded to in a timely manner and recorded as per standards. Ensure all documents are checked on a periodic basis, such as log books, checklists, preventive maintenance schedules, inventory records of linen, cleaning records, uniform records, hygiene and pest control records, lost & found records etc. Coordinate the preventive maintenance schedule of rooms and public area with the maintenance department. Create action plans along with the team to conserve energy through recycling measures, use of environment-friendly products, conservation of water, electricity, etc. and create awareness of the same. Review and draft SOPs for the department. Check periodically to ensure adherence. Prepare internal audit checklist, review the results, provide feedback to the team and suggest corrective measures for the same. Coordinate with purchase department and identify vendors for all equipment and supplies needed, keeping cost, quality and new trends in mind. Review and prepare performance evaluations of all his area heads as well as reviewing all evaluations submitted by his area heads for housekeeping associates as per company s instructions. Perform necessary HR functions such as setting of KRAs, conducting appraisals and Dailogue, taking interviews of prospective candidates and making recommendations for movements/transfers when required. Conduct internal audits periodically and keep in consonance with audits like JD,FLS,TPAM, BSQA, or any other as deemed by the organization. Take corrective actions based on results/findings and share the road ahead with the team. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in educational programs like hospitality management,Housekeeping Mangement,Interior decoration Work Experience 10-12 Years Languages Needed in Position English Key Interfaces- External Guests, Vendors, External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 4 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
Noida
Work from Office
Tele Sales Executive-Minimum 6 months of experience in tele sales or customer outreach Good Communication Skill. Basic computer Skill Medical Devices Sales & Business Development-Prior experience in Medical Devices & Equipment Sales is mandatory
Posted 4 weeks ago
1.0 - 6.0 years
12 - 16 Lacs
Mumbai, New Delhi, Pune
Work from Office
Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai
Posted 4 weeks ago
2.0 - 6.0 years
10 - 13 Lacs
Mumbai, Pune, Delhi / NCR
Work from Office
Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai
Posted 4 weeks ago
3.0 - 8.0 years
20 - 25 Lacs
Bengaluru
Work from Office
As a Software Engineer III at JPMorgan Chase within the Risk Central development team, you will have the opportunity to work at the intersection of critical front office, product control facing data analytics, and big data technologies. You will be part of a high-energy team, helping us build our next-generation business analytics platform by landing financial data from various front office and product control platforms. This role offers a chance to be the primary subject matter expert for data in our analytics platform, develop data quality rules and controls, and analyze and solve query performance bottlenecks in cloud-based warehouses like Redshift and AWS Glue. Job Responsibilities Land data from various firm sources into big data warehouse Investigate data issues, provide support on data issues Develop automation for data extraction. Design and tune schema for data landed on platform Partner with information modelling teams on firmwide logical data models Drive primary subject matter expert (SME) for data in analytics platform Develop data quality rules and controls for data Analyze and solve query performance bottlenecks in Cloud based warehouses like Redshift and AWS Glue Required qualifications, capabilities and skills Formal training or certification on Computer Science concepts and 3+ years applied experience Strong hands on coding in Python, Java and Apache Spark & SQL Strong CS fundamentals, data structures, algorithms with good understanding of big data Experience with AWS application development including services such as Lambda, Glue, ECS/EKS Excellent communication skills are a must for this position Experience with Unix/Linux and shell scripting Preferred qualifications, capabilities and skills Good understanding of data modelling challenges with big data Good understanding of Financial data especially in front office investment banking is a major plus Ability to code in Apache Spark using Scala is an added advantage As a Software Engineer III at JPMorgan Chase within the Risk Central development team, you will have the opportunity to work at the intersection of critical front office, product control facing data analytics, and big data technologies. You will be part of a high-energy team, helping us build our next-generation business analytics platform by landing financial data from various front office and product control platforms. This role offers a chance to be the primary subject matter expert for data in our analytics platform, develop data quality rules and controls, and analyze and solve query performance bottlenecks in cloud-based warehouses like Redshift and AWS Glue. Job Responsibilities Land data from various firm sources into big data warehouse Investigate data issues, provide support on data issues Develop automation for data extraction. Design and tune schema for data landed on platform Partner with information modelling teams on firmwide logical data models Drive primary subject matter expert (SME) for data in analytics platform Develop data quality rules and controls for data Analyze and solve query performance bottlenecks in Cloud based warehouses like Redshift and AWS Glue Required qualifications, capabilities and skills Formal training or certification on Computer Science concepts and 3+ years applied experience Strong hands on coding in Python, Java and Apache Spark & SQL Strong CS fundamentals, data structures, algorithms with good understanding of big data Experience with AWS application development including services such as Lambda, Glue, ECS/EKS Excellent communication skills are a must for this position Experience with Unix/Linux and shell scripting Preferred qualifications, capabilities and skills Good understanding of data modelling challenges with big data Good understanding of Financial data especially in front office investment banking is a major plus Ability to code in Apache Spark using Scala is an added advantage
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
ABOUT PRAXIS SERVICES Join the Leader and Domain Expert in Customer Service South Asia Praxis is a leading Business Process Management company managing reservations. It provides Reservations Services, Revenue Management & online Sales for leading hotel chains & boutique hotels in India & overseas. Some of the hotels managed by Praxis are members of affiliations such as Relais & Chateaux, Leading Hotels of the World (LHW), Small Luxury Hotels (SLH), Preferred Hotels etc. Job Description: - A reservations sales associate position is responsible for ensuring a positive and memorable experience for guests. - Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers. - Describing different facilities and services depending on the needs of the callers and their interests. - Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival. - Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements. - Lending patient ear for guest grievances and taking prompt actions for redress. - Inclination for continuous improvement, looking for opportunities that help elevate quality of existing services and amenities. - Maintaining up-to-date reservation reports is also part of a reservations sales associate's duty. Skills Required: - A natural tendency to help people, a willingness to learn and improve, and diplomacy. - Ability to communicate effectively in English language for both written and spoken purposes. - Impressive sales skills to be able to project the resort or hotel in the best of ways to prospective customers. - Computer skills, organizational abilities and multitasking capabilities. - Basic cognitive and analytical skills. - General awareness is a desirable attribute. - Willingness to work in a 24x7 environment and rotational week offs - Proficient in MS Office (Word, Excel, Outlook, PowerPoint) Education: - Graduation in any stream, Hotel Management preferably. Salary & related perquisites: - Best as per industry standards Transport- Air conditioned cabs for staff members from residence to office and back. Work Hours: Shift timings for 24 X7 operations - 0800 A.M. 05:00 P.M. - 11:00 A.M. 08:00 P.M. - 02:00 P.M. 11:00 P.M. - 11:00 P.M. 08:00 A.M. (For Male members only) Location: Vatika Business Centre - Vatika Business Park, First Floor, Block Two, Sector 49, Sohna Road, Gurgaon- 122018 Contact Us: Nikita 9990816508
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
40005 Jobs | Dublin
Wipro
19416 Jobs | Bengaluru
Accenture in India
16187 Jobs | Dublin 2
EY
15356 Jobs | London
Uplers
11435 Jobs | Ahmedabad
Amazon
10613 Jobs | Seattle,WA
Oracle
9462 Jobs | Redwood City
IBM
9313 Jobs | Armonk
Accenture services Pvt Ltd
8087 Jobs |
Capgemini
7830 Jobs | Paris,France