Front Office Executive

Job Description Role Overview: As a Front Office Executive at Hotel Pal Mantra in Pahala, Bhubaneswar, part of PAL Heights Group of Hotels, your main responsibility will be to manage receptionist duties, handle customer inquiries, provide exceptional customer service, and ensure smooth front office operations. You will need to showcase excellent interpersonal skills, effective communication, and the ability to multitask in a fast-paced hospitality setting. Key Responsibilities: - Manage receptionist duties efficiently - Handle customer inquiries in a professional manner - Provide exceptional customer service to all guests - Maintain front office operations smoothly - Prioritize tasks and multitask effectively Qualifications Required: - Excellent interpersonal skills - Experience in receptionist duties - Strong communication skills - Proven customer service experience - Knowledge of front office operations - Proficiency in IDS, STAAH, and OTA operations - Ability to handle check-in and check-out procedures effectively - Active participation in collecting reviews and ratings on all platforms - Experience in the hospitality industry is a mandatory requirement,