FRONT OFFICE EXECUTIVE

A Front Office Executive's job involves being the primary point of contact for a company, managing the reception area, greeting visitors, answering calls and emails, and handling administrative duties like filing, scheduling, and managing mail. They ensure a welcoming environment, provide information, resolve issues, and coordinate with internal departments, acting as the face of the organization. Key Responsibilities

• Visitor Management: Greet and welcome guests, provide them with information, and direct them to the appropriate person or office.
• Communication: Answer, screen, and forward incoming phone calls, and respond to emails and correspondence.
• Administrative Support: Perform tasks such as filing, photocopying, data entry, and updating documents and spreadsheets.
• Reception Area Maintenance: Keep the reception area clean, tidy, and presentable at all times.
• Mail Handling: Receive, sort, and distribute incoming mail and packages.
• Scheduling: Update calendars, schedule meetings, and manage appointment bookings.
• Office Supply Management: Monitor and order front office supplies, keeping an inventory of stock.
• Security: Maintain office security by controlling access via the reception desk and following safety procedures.

Required Skills and Qualifications

• Interpersonal & Communication Skills: Excellent verbal and written communication, with the ability to remain calm and courteous under pressure.
• Customer Service: A strong focus on guest needs and the ability to handle feedback and complaints effectively.
• Organizational Skills: Ability to multitask and manage time in a dynamic environment.
• Technical Proficiency: Familiarity with office equipment like photocopiers, printers, and computers, as well as Microsoft Office suite.
• Professionalism: A professional presentation and strong interpersonal and problem-solving abilities.
• Education & Experience: Often requires a bachelor's degree and experience in customer service or a similar professional area.

BENEFIT: Food and accommodation provided.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person