Front Office Executive

Job Description – Front Office Executive

Position: Front Office Executive
Industry: Healthcare / Diagnostics

Job Summary

We are looking for a dynamic and customer-focused Front Office Executive to manage front-desk operations at a diagnostic centre. The candidate will be responsible for patient registration, appointment scheduling, billing support, and ensuring a smooth and positive patient experience.

Work Locations

• Electronic City
• HSR Layout
• Whitefield

Shift Timings (Rotational)

• 6:30 AM – 2:30 PM
• 7:00 AM – 3:00 PM
• 12:00 PM – 8:00 PM
• 2:00 PM – 10:00 PM

Week Off: Rotational

Key Responsibilities

• Welcome and assist patients and visitors in a professional manner.
• Handle patient registration and appointment scheduling.
• Manage billing, payment collection, and receipt generation.
• Coordinate with laboratory and radiology departments for smooth patient flow.
• Answer phone calls and respond to patient inquiries.
• Maintain patient records and update information accurately.
• Ensure a seamless patient experience from registration to report collection.
• Follow organizational policies and maintain patient confidentiality.

Eligibility Criteria

• Any Graduate / Undergraduate with relevant experience.
• Minimum 1 year of experience in Front Office, Reception, Customer Support, or Healthcare operations preferred.
• Freshers with excellent communication skills may also apply.

Required Skills

• Fluent in Kannada and English (Mandatory).
• Good communication and interpersonal skills.
• Good typing speed and computer proficiency.
• Strong customer service orientation.
• Ability to work in rotational shifts.
• Basic knowledge of MS Office and billing software is an added advantage.

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

• Do you speak kannada?
• which location you are fine with Electronic city , HSR, Whitefield?
• How much would you rate your typing skills?
• Are you fine with rotational shift& Rotational week off ? ( No night shift)

Work Location: In person