Posted:9 hours ago|
Platform:
On-site
Full Time
1. Manage guest check-ins and check-outs, ensuring accuracy and efficiency.
2. Assist guests with inquiries, reservations, and special requests.
3. Supervise junior front office staff and ensure adherence to service standards.
4. Coordinate with housekeeping and maintenance to meet guest needs.
5. Ensure billing accuracy and handle payment processes.
6. Address guest complaints and escalate issues when necessary.
7. Support the Front Office Manager in daily tasks and reporting.
Job Type: Full-time
Benefits:
Work Location: In person
Aralia hotels
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