Front Office Executive

Job Description: Front Office Executive

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Job Summary

We are looking for a well-organized, professional, and customer-oriented Front Office Executive to manage front desk operations, handle incoming calls, welcome visitors, and provide administrative support to ensure smooth day-to-day office functioning.

Key Responsibilities

• Greet and welcome visitors, clients, and guests professionally.
• Handle incoming and outgoing telephone calls, emails, and inquiries.
• Direct visitors to the appropriate departments or employees.
• Maintain visitor records, appointment schedules, and meeting calendars.
• Manage courier, postal, and document dispatch activities.
• Maintain the reception area and ensure a professional office environment.
• Coordinate meetings, conference room bookings, and visitor arrangements.
• Provide administrative support, including data entry, filing, scanning, and documentation.
• Coordinate with internal departments for daily office requirements.
• Maintain office supplies and assist with basic administrative tasks.
• Handle customer queries and resolve routine issues professionally.
• Maintain confidentiality of company information and records.

Required Qualifications

• Graduate in any discipline; relevant diploma or certification is an advantage.
• 13 years of experience in front office, reception, or administration preferred.
• Freshers with good communication and interpersonal skills may also apply.
• Basic knowledge of MS Office, email, and computer operations.

Required Skills

• Excellent verbal and written communication skills.
• Professional appearance and a pleasant personality.
• Strong organizational and multitasking abilities.
• Good telephone etiquette and customer service skills.
• Attention to detail and accuracy in record keeping.
• Ability to work independently and as part of a team.
• Time management, problem-solving, and coordination skills.

  Role & responsibilities

Preferred candidate profile