Front Office Associate

Job Description

 Handle challenging situations with guests diplomatically.  Maintain a high level of output and quality regardless of the task load.  Take initiative and act quickly to deliver projects in a professional manner.  Take action to ensure overall success of department / organization.  Coordinate with other departments - HK, Engg, F&B, and Accounts  Looking after the working condition of equipment at FO  Control FO cash / IOU clearance  Taking handover from previous shift  Assigning rooms for the arrivals. Conduct the check-in /check-out procedure as per the established standards of the company  C form deposits  Monitoring the house position, room reservations and room blockings (current and next shift)  Ensuring approved billing, cashiering and accounting practices are followed  Ensuring that guest complaint is promptly resolved to the entire satisfaction of the guest. Job Type: Full-time Pay: ₹11,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Commission pay Education: Higher Secondary(12th Pass) (Required) Experience: Microsoft Office: 1 year (Required) Language: Hindi (Preferred) English (Preferred) Work Location: In person