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Front Office Assistant

Front Office Assistant

JK Ads

0 - 4 years

0 Lacs

kollam kerala

Posted:1 day ago| Platform: Shine logo

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Skills Required

good communication skills basic computer proficiency

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Front Office Assistant at our 4-star hotel, Viraj Retreat, located in Kollam, you will play a crucial role in ensuring a seamless and delightful experience for our guests. Your primary responsibility will be managing front desk operations with a focus on excellent customer service. To excel in this role, you should possess a Diploma or Bachelor's degree in Hotel Management or a Diploma in Tourism Management. Additionally, having good communication skills, basic computer proficiency, and a pleasant yet professional demeanor are essential qualifications. Your key responsibilities will include welcoming and assisting guests during check-in and check-out, handling reservations, addressing inquiries, coordinating with housekeeping and other departments, as well as maintaining guest records and front office reports. This is a full-time position that requires you to work in rotational shifts. In addition to competitive compensation, we offer a yearly bonus to recognize your dedication and contributions to our team. If you are enthusiastic about providing exceptional hospitality services, we welcome you to join our team at Hotel Viraj Retreat in Kollam.,

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Front Office Assistant