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Front Desk Receptionist

0 years

0 - 1 Lacs

Sangli, Maharashtra

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Medicine Customer service English Microsoft Office 12th Pass In-person Diploma

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

The Front Desk Receptionist is the first point of contact for patients at Dr Shinde’s Homoeopathy. This role is crucial in creating a welcoming environment while ensuring the smooth functioning of front office operations. The ideal candidate should be friendly, well-organized, and efficient, with excellent communication skills.

⸻

Key Responsibilities:

  • Greet patients and visitors warmly and professionally.
  • Manage appointment scheduling – in person, by phone, and via online systems.
  • Maintain and update patient records with accuracy and confidentiality.
  • Answer incoming calls and respond to inquiries about services and timings.
  • Coordinate with the doctor and clinic staff to ensure timely patient flow.
  • Collect consultation and medicine charges, and issue receipts.
  • Maintain a clean and organized reception area.
  • Assist with daily administrative tasks such as filing, inventory tracking, and emails.
  • Follow up with patients for appointment reminders or feedback.
  • Ensure the comfort and privacy of patients in the waiting area.

⸻

Qualifications:

  • Minimum 12th pass; diploma or degree in administration or healthcare preferred.
  • Prior experience as a receptionist or in a customer service role is an advantage.
  • Proficiency in basic computer operations (MS Office, clinic software).
  • Excellent communication skills in English, Marathi, and Hindi.
  • Polite, calm, and professional demeanor, even in busy situations.

Job Types: Full-time, Permanent, Fresher

Pay: ₹7,000.00 - ₹10,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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Dr.Shinde's Homeopathy Clinic

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