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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

Assist with soliciting and managing reservations sales-related opportunities. Manage and provide training and work assignments to Reservations Sales staff. Actively up-sell each business opportunity to maximize revenue. Achieve personal and team related revenue goals. Drive customer loyalty by delivering service excellence throughout each customer experience. Provide service to customers to grow share of the account on behalf of the company. **Candidate Profile:** **Education And Experience** - High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. OR - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in sales and marketing, guest services, front desk, or related professional area. **Core Work Activities:** **Understanding Markets & Maximizing Revenue** - Identify new reservations sales business to achieve personal and property revenue goals. - Understand the overall market - competitors" strengths and weaknesses, economic trends, supply and demand, etc. - Close the best opportunities for the property based on market conditions and property needs. - Monitor same-day selling procedures to maximize room revenue and control property occupancy. - Gain understanding of the property's primary target customer and service expectations to offer better business solutions during the program/event. **Conducting Daily Reservations Sales Activities** - Respond to incoming reservations sales opportunities for the property. - Use negotiating skills and creative selling abilities to close on business and negotiate contracts. - Execute and support the operational aspects of business booked. - Assist with monitoring accuracy of reservation sales orders within tracking systems. - Manage waitlist and prioritize order of waitlist contacts to be made. - Prepare work and maintenance orders. **Providing Exceptional Customer Service** - Support the company's service and relationship strategy to drive customer loyalty and satisfaction. - Execute and support the company's customer service standards and property's brand standards. - Provide excellent customer service consistent with the daily service basics of the brand. - Execute exemplary customer service to drive customer satisfaction and loyalty. - Serve the customer by understanding their needs and recommending appropriate features and services. - Handle guest complaints and disputes following instant pacification procedures. **Additional Responsibilities:** - Utilize intranet for resources and information. - Create contracts as required. Marriott International is an equal opportunity employer, hiring a diverse workforce and sustaining an inclusive, people-first culture. Non-discrimination is a core value. Courtyard is passionate about better serving travelers" needs, providing exceptional guest experiences, and fostering a team-oriented environment. Join Courtyard to be part of an ambitious and fun global team dedicated to continuous improvement.,

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2.0 - 6.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Duty Manager at HOTEL TUNGA REGENCY PRIVATE LIMITED in Navi Mumbai, Maharashtra, you will play a vital role in supervising the daily operations of the hotel to ensure guest satisfaction and maintain exceptional service standards. Your responsibilities will include overseeing the housekeeping, front desk, and maintenance departments, managing staff effectively, and handling customer inquiries and complaints efficiently. To succeed in this role, you must possess excellent customer service and guest relations skills, along with experience in hotel operations, including front desk and housekeeping. Strong leadership and staff management abilities are essential, along with problem-solving and conflict resolution skills. Your excellent verbal and written communication skills will be crucial in maintaining a high level of customer satisfaction. This is a full-time on-site position that may require working flexible hours, including nights, weekends, and holidays. Previous experience in a managerial role in the hospitality industry would be advantageous, and a degree in Hospitality Management, Business Administration, or a related field is preferred. If you are looking to be part of a prestigious hospitality company dedicated to providing luxurious accommodations and exceptional service standards, then this role as a Duty Manager at HOTEL TUNGA REGENCY PRIVATE LIMITED is the perfect opportunity for you. Join us in our commitment to offering outstanding service and creating a prominent destination for travelers in Navi Mumbai.,

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0.0 - 1.0 years

2 Lacs

Gurugram

Work from Office

First impressions count. To get our guests memorable experiences off to an unforgettable start, we re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests needs to anticipate requests and offer tailored recommendations Being our guests trusted contact - helping with everything from bill issues to restaurant recommendations What We need from you: Communication skills - guests will need to come to you with concerns as well as compliments, so you ll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you ll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. First impressions count. To get our guests memorable experiences off to an unforgettable start, we re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests needs to anticipate requests and offer tailored recommendations Being our guests trusted contact - helping with everything from bill issues to restaurant recommendations What We need from you: Communication skills - guests will need to come to you with concerns as well as compliments, so you ll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you ll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

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5.0 - 8.0 years

4 - 5 Lacs

Vijayawada

Work from Office

Our guests memorable experiences have to start somewhere. So why not with youWe re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but you ll mostly be: Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we re making the right first impression Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk Training team members on PBX procedures and taking the lead during an emergency or crisis Reporting into the Director of Rooms you ll manage a team of front desk employees across several specialisms. What We need from you: Bachelor s degree / higher education qualification / equivalent in Hotel Management/ Business Administration 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. Our guests memorable experiences have to start somewhere. So why not with youWe re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but you ll mostly be: Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we re making the right first impression Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk Training team members on PBX procedures and taking the lead during an emergency or crisis Reporting into the Director of Rooms you ll manage a team of front desk employees across several specialisms. What We need from you: Bachelor s degree / higher education qualification / equivalent in Hotel Management/ Business Administration 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

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2.0 - 6.0 years

3 - 4 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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4.0 - 10.0 years

5 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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2.0 - 8.0 years

4 - 10 Lacs

Bengaluru

Work from Office

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional we'llbeing. What we offer Competitive salary Paid vacation/holidays/sick time On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy How you will do it Analyze the requirement and initiate the Kick-off call with Front Desk after getting CoE SFDC Code and time frame. Prepare designs on given floor plans to arrive with the BOQ; in case BOQ is unavailable. Prepare the optimized techno-commercial Costing sheet, Proposal, and Compliance Statements. Once the deliverables are ready, perform Self QC and get the 2nd level QC done by the Delivery Manager. Eventually, submit the deliverables to the Front Desk. Regularly participate in the Daily Call /Cadence Call with the business team. What we look for BE (Mechanical / Electrical) Must have 8+ years of relevant experience in Fire Protection & Suppression Systems domains. Strong knowledge of Fire Protection & Suppression Systems (Fire Sprinkler, Pre-action system, Water spray, standpipe & hose system, Hydrant network, Fire water storage, Stationary pumps, Foam suppression, water mist system, Kitchen hood system, Gas Suppression - FM, Novec, Inergen & Co2 etc). Must have India projects presales and estimation experience on various verticals (Transportation, Data Center, Commercial, Fit-outs, Industries, Data Centers, etc). Must have a strong network with the 3rd party vendors in India. Must be a quick learner & keen on problem-solving techniques. Preferred Experienced in designing Fire Protection & Suppression systems (fire hydrant, sprinkler, HVWS, MVWS, Foam, Water Mist, Gas Suppression) per NFPA, TAC, and NBC norms. Proficient in hydraulic and flow calculations using SprinkCAD, Fire-CAD, ANSUL, and HYGOOD. Preparing the bill of quantity (BOQ) & material track sheet as per approved / shop drawings and material technical data sheet. Coordination with consultants / clients for contractual clarifications and to get the approval of design. Knowledge of ACAD, Visio, and Excel. 5+ years of experience in design and estimation for Fire Protection & Suppression Systems as per NFPA, TAC, and NBC norms. Must have India projects presales and estimation experience on various verticals Like Commercial, Industrial. Knowledge of ACAD, Visio, and Excel.

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0.0 - 3.0 years

1 - 4 Lacs

Chennai

Work from Office

We are seeking a dedicated and customer-focused Guest Service Associate - Housekeeping to join our team in Novotel Chennai Chamiers Road, India. In this role, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction in our hotel. Ensure guest rooms and public areas are cleaned and maintained to our exacting standards Respond promptly and professionally to guest requests and concerns Coordinate with other departments to provide seamless service and resolve issues efficiently Manage inventory of cleaning supplies and report shortages to supervisors Adhere to safety and sanitation protocols Assist in training new team members on housekeeping procedures Participate in regular quality inspections to maintain service excellence Support the front desk team during peak check-in and check-out times as needed Contribute to a positive work environment by demonstrating a team-oriented attitude Proven experience in housekeeping, preferably in a hotel or resort setting Strong customer service skills with a friendly and professional demeanor Excellent attention to detail and commitment to cleanliness standards Ability to work efficiently in a fast-paced environment Physical stamina to perform housekeeping tasks throughout a shift Proficiency in time management and prioritization of tasks Knowledge of cleaning products, equipment, and procedures Experience with property management systems like Opera (preferred) Effective communication skills in English and local languages Flexibility to work various shifts, including weekends and holidays Basic computer skills for managing schedules and reports Ability to work both independently and as part of a collaborative team Problem-solving skills to address guest concerns promptly Understanding of hospitality industry standards (preferred)

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1.0 - 6.0 years

3 - 6 Lacs

Hyderabad

Work from Office

Job Summary The Patient Relationship Executive (PRE) acts as the primary point of contact for patients and their attendants, ensuring a seamless, empathetic, and efficient experience from admission through discharge. The PRE facilitates communication between patients, families, and clinical/non-clinical teams, ensuring patient satisfaction, resolving concerns promptly, and supporting hospital operations to deliver high-quality patient-centric care. Key Responsibilities Patient Admission & Registration Guide patients and attendants through the registration and admission process. Accurately collect, verify, and enter patient demographic and insurance details. Educate patients on hospital policies, billing estimates, and services. Patient Coordination & Support Serve as the primary liaison between patients, their families, and hospital departments. Ensure timely updates to patients/attendants about treatment plans, appointments, and procedures. Assist in scheduling consultations, diagnostics, and follow-ups. Key Skills and Competencies Strong interpersonal and communication skills in Telugu and English (verbal & written) Empathy, patience, and customer-oriented attitude Ability to multitask and work under pressure in a fast-paced hospital environment Attention to detail and data accuracy Problem-solving and conflict resolution skills Familiarity with hospital information systems (HIS) and MS Office

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1.0 - 6.0 years

1 - 3 Lacs

Gurugram

Work from Office

Key Responsibilities: Greeting visitors and clients with a professional and friendly demeanor. Handling incoming calls and directing them to the appropriate person or department. Managing the reception area and ensuring it is clean and organized. Assisting with administrative tasks such as sorting mail, filing, and data entry. Maintaining office supplies inventory and placing orders when necessary. Coordinating appointments and meetings. Providing general administrative support to different departments as needed. Job Requirements: Bachelors degree in any field. Excellent communication and interpersonal skills. Proficiency in Microsoft Office suite. Ability to multitask and prioritize tasks effectively. Strong organizational skills and attention to detail. Ability to work independently as well as part of a team. Professional appearance and demeanor. Desired Skills: Previous experience in a customer service or administrative role is a plus but not required. Knowledge of basic office equipment such as printers, scanners, and fax machines. Familiarity with office management software. Ability to remain calm and composed under pressure. Willingness to learn and adapt to new tasks and responsibilities. Fluency in multiple languages is advantageous but not essential. Immediate Joiner preferred Only female candidate required age should not be beyond 28 years Interview date: 14th July 2025 to 25th July 2025 Interview Venue : Healthians, Plot no. 518, Udyog Vihar, Phase-3, Gurgaon Interview Time: 12.00 noon to 4.30 PM

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1.0 - 6.0 years

7 - 8 Lacs

Bengaluru

Work from Office

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Understanding employee positions well enough to perform duties in employees absence. Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety Supports implementation of the customer recognition/service program, communicating and ensuring the process. Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Sends copy of MOD report to all departments on a daily basis. Ensures compliance with all policies, standards and procedures. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Maintains high visibility in public areas during peak times. Provides immediate assistance to guests as requested. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Records guest issues in the guest response tracking system. Reviews comment cards and guest satisfaction results with employees. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Participates as needed in the investigation of employee and guest accidents. Performs Front Desk duties in high demand times

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1.0 - 4.0 years

2 - 5 Lacs

Chennai

Work from Office

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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2.0 - 7.0 years

2 - 6 Lacs

Mumbai

Work from Office

Must have a working knowledge of the F&B Service & Front Office operations to include the F&B, front desk, reception/cashiering procedures and reservations. Must have strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive. Attend and directs daily front office operations and as a one of the team. Attends to credit problems. Performs any other duties as directed by the Director Guest Services & Assistant Manager. Assists Director Guest Services & Assistant Manager Guest Services to improve the Guest Service Department. Provide efficient, friendly and professional service to all guests. Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction. Take initiative to ensure that interactions with our customers (internal or external) are positive and productive; call your Manager if difficulties arise. Work together with trust so that colleagues and management meet the goals of the department/Hotel. Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency. Take every opportunity to be a salesperson by active selling of special promotions and facilities available within the Hotel. BHM degree with 2 years experience as Front Office Associate or 1 year experience as Team Leader

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0.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Responsibilities: * Greet visitors & clients * Maintain front desk operations * Schedule appointments * Manage phone calls * Coordinate deliveries Provident fund Annual bonus

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1.0 - 6.0 years

1 - 2 Lacs

Pune

Work from Office

Greet and assist visitors, students, and clients. Handle incoming and outgoing calls professionally. Manage emails and direct inquiries to the relevant departments. Maintain the visitor logbook and issue passes if needed. Provide information about courses, programs, and services. Support admission and registration-related queries. Maintain front desk records and documents. Assist in scheduling meetings and appointments. Handle courier, postal mail, and dispatches. Keep the reception area clean and organized. Support canteen management activities. Assist in hostel management and coordination. Coordinate logistics and transportation requirements. Supervise housekeeping operations and cleanliness. Support student management and related tasks. Assist in faculty and staff coordination. Support infrastructure management and maintenance activities. Carry out any other responsibilities assigned by the organization.

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2.0 - 7.0 years

3 - 6 Lacs

Pune

Work from Office

We are looking for a Guest Relations Executive (Female) to manage front desk operations and ensure a welcoming experience for all clients, channel partners and visitors. Preference will be given to candidates with fluency in English & Marathi.

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0.0 - 1.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Responsibilities: 1. Greet guests, manage front desk operations & coordinate office tasks 2. Handle incoming calls, direct messages & maintain database accuracy 3. Telephone handling 4. Computer operating 5. Mail handling Annual bonus Health insurance Provident fund

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1.0 - 4.0 years

1 - 3 Lacs

Vadodara

Work from Office

We are looking for Smart Female Candidate with good communication & inter personal skills, problem solving and great at coordinating works. Role & responsibilities Welcome visitors by greeting them, in person or the telephonic, answering and referring inquiries. Managing Administrative tasks like courier inward & outward entries, bill entries & verification. Additional assistance as and when required in HR & Admin department. Direct visitors to the appropriate person and office. Answer, screen and forward incoming phone calls. Ensure reception area is tidy and presentable, with all necessary stationery and material. Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock . Keep updated records of office expenses and costs. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing. Preferred candidate profile Proven work experience as a Receptionist or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Excellent written and verbal communication skills Ability to be resourceful and proactive when issues arise Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Perks and benefits As per industry norms

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0.0 - 3.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Role & responsibilities Greet and welcome guests courteously at various touchpoints (entrance, helpdesk, info kiosk, etc.). Provide accurate information about mall facilities, store locations, ongoing promotions, events, and services. Assist lost or distressed guests, including elderly, children, and differently abled individuals. Handle guest complaints promptly and escalate unresolved issues to the appropriate department. Coordinate with housekeeping, security, and maintenance teams to ensure guest comfort and safety. Maintain a log of guest feedback, suggestions, and complaints for management review. Ensure the helpdesk and guest service areas are clean, organized, and well-equipped with updated information. Assist in emergency situations and follow proper protocols as per mall safety guidelines. Distribute promotional materials, brochures, and assist during mall events. Maintain a pleasant and professional demeanor at all times. Key Skills and Competencies: Excellent communication skills (English, Hindi, and regional language preferred) Strong interpersonal and problem-solving skills Positive attitude with a customer-first approach Good grooming and professional appearance Ability to stay calm and courteous under pressure Basic computer and reporting skills (MS Excel, Email, CRM tools)

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3.0 - 8.0 years

5 - 15 Lacs

Gurugram

Work from Office

Responsibilities Welcome and greet guests in a friendly and professional manner Answer phone calls and direct them to the appropriate person or department Handle incoming and outgoing correspondence, including emails and letters Manage the reception area to ensure it is clean and organized at all times Assist with administrative tasks, such as data entry, filing, and photocopying Maintain a record of incoming and outgoing guests and employees Handle guest complaints and resolve issues in a timely and efficient manner Coordinate with other departments to ensure smooth operations Maintain knowledge of company products, services, and policies Provide support to other team members as needed Qualifications High school diploma or equivalent Previous experience in a customer service role is preferred Excellent communication and interpersonal skills Proficient in Microsoft Office suite Organized and detail-oriented Ability to multitask and prioritize

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0.0 - 1.0 years

1 - 1 Lacs

Jaipur

Work from Office

Responsibilities: Greet guests upon arrival & departure Maintain front desk operations Coordinate housekeeping services Manage room requests & cancellations Handle guest queries via phone/email

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1.0 - 3.0 years

1 - 0 Lacs

Subhanpura, Vadodara, Gujarat

On-site

The Receptionist cum Administrative Assistant is responsible for providing front desk reception duties, including answering phone calls, managing inquiries, and welcoming visitors to the training institute. This role also includes administrative tasks such as maintaining records, scheduling appointments, assisting in organizing training sessions, and supporting the daily operations of the stock market training institute. Key Responsibilities: 1. Reception Duties: Greet and welcome visitors, students, and faculty in a professional and friendly manner. Answer, screen, and forward incoming phone calls and handle queries via phone, email, or in person. Provide general information about courses, enrollment, and training schedules. Manage the visitor logbook and ensure security procedures are followed for all visitors. 2. Administrative Support: Maintain office supplies inventory by checking stock and ordering necessary items. Organize and maintain files, ensuring accurate student and training records. Assist in managing calendars and scheduling meetings or classes for faculty and students. Handle data entry, prepare documents, reports, and presentations as required. Assist with the onboarding process of new students, including document verification and processing. 3. Coordination and Organization: Coordinate and schedule training classes, ensuring that the training rooms are ready and well-equipped. Assist in organizing workshops, seminars, and events for the institute. Support the marketing team by helping with student inquiries, promotional activities, and social media management. 4. Financial and Office Assistance: Handle basic bookkeeping tasks such as receiving payments, issuing receipts, and managing student fees. Assist in generating invoices, processing payments, and maintaining financial records related to student enrollments. Monitor and manage day-to-day office operations to ensure smooth workflow. 5. Customer Service: Provide exceptional customer service to students, faculty, and visitors, ensuring their needs are addressed promptly. Assist with the resolution of student issues or concerns regarding training schedules or classes. Qualifications and Skills: Education: High school diploma or equivalent; a degree in business administration or related field is a plus. Experience: 1-3 years of experience in reception, administrative, or office management roles; experience in an educational institute or training center is preferred. Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint); experience with office management software or CRM systems is an advantage. Communication Skills: Excellent verbal and written communication skills; ability to communicate with diverse groups, including students and faculty. Organizational Skills: Strong organizational and multitasking abilities; attention to detail. Interpersonal Skills: Professional, friendly, and approachable demeanor; ability to work well in a team environment. Time Management: Ability to prioritize tasks, work independently, and manage multiple responsibilities efficiently. Working Conditions: Full-time position based in the institute’s office. Standard office hours, with the possibility of occasional weekend or evening work during events or special training sessions. Benefits: Competitive salary package Opportunities for professional development and growth within the institute Access to stock market training programs at discounted rates rates. Job Types: Full-time, Fresher Pay: From ₹10,000.00 per month Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Required) total work: 1 year (Required) Language: Gujarati, Hindi, English (Required) Location: Subhanpura, Vadodara, Gujarat (Required) Work Location: In person Application Deadline: 31/08/2025

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1.0 - 4.0 years

1 - 3 Lacs

Kolkata

Work from Office

* Receiving & assisting patients * Attend patient queries * Patient counseling and empathetic support * Write physician dictations, patient history or investigation findings * Maintain accurate medical records (PH-7980360602/9830150438/9874942884) Perks and benefits PF ESI Health insurance A Bonus Maternity Leaves

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1.0 - 6.0 years

2 - 4 Lacs

Ludhiana

Work from Office

1. Ensure joining up on duty with specified attire and manning of the ‘May I Help You’ desk. 2. Ensure that the place of duty is always manned and not left un-attended. Ensure the availing of break in shifts and join the duty as early as possible.

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1.0 years

0 - 1 Lacs

Jodhpur, Rajasthan

On-site

Prior experience as a receptionist or in a related field . Consistent, professional dress, and manner. Excellent written and verbal communication skills. Competency in Microsoft applications including Word, Excel, and Outlook. Job Type: Full-time Pay: ₹8,000.00 - ₹10,000.00 per month Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred)

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