Front Desk Executive

Front Desk Executive | Hospital Reception & Patient Relations

Be the First Smile. Build the First Trust.

A patient's hospital experience begins with YOU!

Transform Hospitals is looking for smart, confident and patient-friendly Front Desk Executives for its associated hospitals.

If you can manage patients, appointments and busy reception counters with a smile, professionalism and presence of mind, this opportunity is for you!

Your Responsibilities

• Welcome and guide patients and visitors professionally.
• Handle OPD/IPD registration, appointments and billing coordination.
• Manage incoming calls, WhatsApp enquiries and follow-ups.
• Coordinate with doctors, nurses and hospital departments.
• Handle patient concerns with empathy and confidence.
• Maintain accurate records in Hospital Management Software (HMIS).
• Support patient counselling, admissions and discharge coordination.

Who Should Apply?

• Graduate in any discipline, preferably with hospital or hospitality experience.
• Freshers with excellent communication skills may apply.
• Comfortable with computers, data entry and telephone handling.
• Good command of Hindi and the local language; English preferred.
• Presentable, punctual, responsible and patient-focused.
• Willing to work in hospital shifts, as required.

We Value: Attitude + Communication + Accountability + Patient Care.

Job Type: Full-time

Salary: Based on qualification, experience and hospital location.

Job Location: As per available hospital vacancies.

Ready to Become the Face of a Hospital?

Apply through Indeed with your updated CV.

Recruitment Partner: Transform Hospitals

The Right Talent. The Right Hospital. The Right Opportunity.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Application Question(s):

• 1. Are you comfortable handling patients, attendants and telephone enquiries at a busy hospital reception?

2. Can you use a computer for patient registration, appointment booking and basic data entry?
3. Have you previously worked in a hospital, clinic or diagnostic centre?4. Are you willing to work in rotational shifts as required by the hospital?5. Do you have experience using hospital management software (HMIS)?

Education:

• Bachelor's (Required)

Experience:

• Hospital: 2 years (Required)

Language:

• English (Required)

License/Certification:

• Bachular degree certificate. (Required)

Location:

• Delhi, Delhi (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person