Front Desk Executive

Job Description:

Job Summary:

We are seeking a courteous and professional candidate to join Archish. As the first point of contact for patients and visitors, you will play a vital role in delivering excellent customer service, managing front office operations, and ensuring the smooth flow of administrative activities.

JOB DESCRIPTION – ROLES AND RESPONSIBILITIES

• Greet and assist patients, visitors, and vendors in a warm and professional manner.
• Manage appointment scheduling, rescheduling, and cancellations both in person and via phone/email.
• Maintain and update patient records in the system with accuracy and confidentiality.
• Handle incoming and outgoing calls, emails, and inquiries efficiently.
• Process billing, payments, and issue receipts as needed
• Manage front desk inventory, stationery, and cleanliness of the reception area.
• Manage Patient records, data entry, feedback collection and feedback analysis.

QUALIFICATION

• 1 year of experience as a People relations executive, front desk executive, receptionist, or customer service representative in a hospital or related sector
• Excellent verbal and communication skills
• Strong organizational, interpersonal, and problem-solving skills
• Ability to multitask and remain calm in a fast-paced environment
• Basic understanding of medical terminology and procedures (preferred)
• Fluent in English and Kannada.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Job Types: Full-time, Permanent

Work Location: HSR Layout, Bangalore

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person