Post - Account Manager Qualification-B.COM or Equvalent & ICAI (CA) Or ICMAI (Cost Accountant) Job Location- Chakan Share your cv- recruitment@fristam.in Food allowance Annual bonus Mobile bill reimbursements Gratuity Provident fund Health insurance
! Urgent Opening ! Responsibilities: * Configure firewalls & manage network installations * Troubleshoot network issues & optimize performance * Manage servers, LANs & network infrastructure * Ensure data security through firewall configuration Food allowance Annual bonus Health insurance Provident fund
Responsibilities *Manage customer relationships through effective communication time management & CRM tools *Resolve client issues promptly & professionally *Collect &Record feedback from customers after deliveries or services to ensure satisfaction Annual bonus Health insurance Provident fund Free meal Gratuity
Responsibilities Manage sales coordination,payment follow-ups, back office support, order processing,quotations, follow-ups,payment collections,enquiry management, dispatch scheduling & customer coordination. Share your cv on-recruiting@fristam.in Food allowance Health insurance Provident fund Annual bonus
!!!! Opening !!!! Designation : After Sales and Service Executive Experience : 4-5 Years Industry : Engineering / Industrial Products Skills : SAP B1, MS Excel, MS Office, Good communication in English & Hindi Reporting To : After Sales / Service Manager 1. Spares Quote Preparation :- Prepare accurate and timely quotations for spare parts based on customer requirements. Ensure all quotes are technically and commercially compliant. Maintain quote records and follow-up schedules. KPI : TAT (Turnaround Time) for quote submission Quote to Order conversion ratio 2. Spares Order Booking :- Process customer orders in SAP B1 accurately and efficiently. Ensure alignment with pricing policies and commercial terms. Coordinate with stores and dispatch for timely order fulfillment. KPI : Order booking accuracy Order processing time On-time delivery coordination 3. Client Consultation for Spares & Service Understand customer requirements for spares and service. Provide professional consultation to recommend the most suitable and cost-effective solutions. Proactively suggest preventive maintenance parts. KPI : Customer satisfaction (feedback scores) Number of value-added consultations 4. Customer Communication & Relationship Management Maintain regular and professional communication with clients for updates, order status, and support. Follow up on quotes and inquiries to close the sale. Identify opportunities to grow spares business with existing clients. KPI : Customer retention rate Repeat business ratio Achievement of monthly spares sales targets 5. Pump Data & Service History Management Maintain and update the installed base data of pumps. Record service interventions, spares replaced, and complaints resolution in a systematic way. Utilize historical data to anticipate future requirements. KPI : Accuracy of pump history database Utilization of service history in spares forecasting 6. Documentation & Reporting Maintain up-to-date records of quotes, orders, service calls, and feedback. Prepare monthly MIS reports on spares sales, order status, and service performance. KPI : Timeliness and accuracy of reports MIS presentation and data clarity 7. Coordination with Internal Teams Liaise with service engineers, logistics, stores, and production teams to ensure smooth after-sales operations. Coordinate for service schedules, part availability, and customer escalations. KPI : Resolution time for internal queries Inter-departmental coordination score 8. System Proficiency (SAP B1 & MS Office) :- Efficient use of SAP B1 for order processing, billing, and service records. Use Excel and Office tools for documentation, reporting, and analysis. KPI : Error rate in SAP entries Effective use of Excel formulas, dashboards, or tracking sheets 9. Continuous Improvement & Feedback :- Identify recurring issues and suggest process improvements. Gather customer feedback for service quality enhancement. KPI : Number of improvements suggested Implementation success rate
Job Title: Commissioning and Service Engineer Base Location: Pune Work Location: Pan India Experience: 3+ Years (Preferred from Food or Oil & Gas Industries) Qualification: ITI (Electrical) Diploma in Mechatronics / Electrical / Mechanical Contact :- HR Fristam 8855075289 Share your updated cv on - recruiting@fristam.in Job Summary: We are seeking a skilled and dedicated Commissioning and Service Engineer to join our team. The role involves commissioning, installation, troubleshooting, and servicing of industrial systems across India. Candidates should have strong technical knowledge, hands-on experience, and the ability to work independently as well as with cross-functional teams. Key Responsibilities: Execute project commissioning activities across various sites. Perform instrument installation, calibration, and testing . Handle troubleshooting and issue resolution during and after commissioning. Install electrical panels and ensure system integration. Basic understanding and troubleshooting of PLC systems . Collaborate with cross-functional teams during project execution. Supervise control and power cable laying at project sites. Prepare and maintain accurate technical documentation . Conduct demonstration and training for end users post-installation. Troubleshoot and resolve issues related to industrial pumps . Attend to pump breakdowns and provide timely support. Monitor and support Project activities under manufacturing . Participate in in-house trials and support FAT/SAT. Understand complete scope of supply and prepare Bill of Quantity (BOQ) . Prepare I/O list , feeder list , and assist in instrument selection . Create supply packing lists based on project scope. Visit customer sites before and after installation for inspection, coordination, and support. Skills Required: Strong troubleshooting and analytical skills Knowledge of industrial electrical and instrumentation systems Basic PLC knowledge and diagnostics Hands-on experience with pumps, instrumentation, and control panels Excellent communication and documentation skills Willingness to travel extensively across India Work Environment: Travel requirement: Extensive travel across India for project execution Base location: Pune Exposure to factory trials, commissioning sites, and customer facilities