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15.0 years
0 Lacs
Delhi, India
On-site
Job Title: Head of Customer Experience Location: Head Office – Okhla, New Delhi Type: Full-Time Salary: Up to ₹11.5 LPA About The Role At Berkowits Hair and Skin Clinics, we're on a mission to build a gold standard in personalised aesthetic care. With 48+ clinics and a robust digital presence, customer experience isn’t a department—it’s the heart of our service. We’re looking for a Head of Customer Experience to take full ownership of the *entire lead-to-loyalty journey—from digital ad click to clinic revisit. This is a high-impact leadership role where strategy meets execution—ideal for someone who thrives on improving systems, motivating teams, and reducing friction across channels. Key Responsibilities Lead Flow & Conversion Optimisation Conduct regular audits of the lead journey—from acquisition (Organic, Paid, Referrals) to in-clinic consultation—across in-house and outsourced teams. Identify bottlenecks in connect rates and drop-offs; define and implement solutions to improve: Lead response time Connect rate Lead to Visit rate (target ≥ 10%) Optimise lead routing, prioritisation logic, and follow-up frequency based on source quality and patient readiness. Increase performance of *drip marketing, remarketing, and reactivation campaigns* to reduce churn and boost LTV. Outsourced Contact Centre Oversight Manage the performance of our outsourced contact centre teams, including: Quality audits and training programs Call disposition SOPs and escalation handling Regular refreshers, onboarding modules, and rebuttal scripts Standardise KPIs, SLAs, and daily/weekly MIS across both in-house and external partners CRM & Tech Stack Integration Audit and improve utilisation across: Zenoti– Appointment Management & POS SalesMax.ai – In-house Lead CRM Outsourced Call Centre CRM *CloudConnect* – In-Clinic Call Handling *Tata Telephony* – IVR Routing Identify overlaps and underused capabilities. Recommend integrations or replacements to ensure unified visibility and seamless handoffs. Set up automated, omnichannel follow-ups through SMS, WhatsApp, email, and voice. *Performance Tracking & Reporting* Define, benchmark, and continuously improve key metrics: Lead-to-Visit Ratio Connect Rate Conversion Rate Response Time Repeat Visit Rate CSAT (Customer Satisfaction Score) Lead development of live dashboards and periodic reporting cadence for internal and external teams. CX Process Design & Capability Building Establish and refine SOPs for: Lead Handling & Scheduling Escalation Resolution Call Disposition & Data Hygiene Build frameworks for: Team KRAs & KPIs Agent Training & Coaching Hiring, Onboarding & Feedback Loops Quality Audits & Supervisor Reviews Evaluate the structure and ROI of setting up dedicated *Quality, Training, and Retention sub-teams. Strategic Growth Projects Pilot and scale CX experiments to boost: Repeat visits Reactivation of inactive leads Conversion scripts and rebuttal handling Recommend tech-led and human-led CX interventions with a focus on *low-effort–high-impact outcomes*. Who You Are 10–15 years of experience in Customer Experience, Success, or Lead Operations—preferably in *multi-location service chains like healthcare, beauty, hospitality, or wellness. Proven track record of improving Lead-to-Visit and Connect Ratios* at scale. Comfortable managing both in-house and outsourced teams, especially in performance coaching and quality assurance. Strategic thinker with a systems mindset—yet willing to deep dive into daily dashboards and training sessions when needed. Knowledge of CRMs, call routing systems, and marketing automation tools is a plus. Exceptional communication and stakeholder alignment skills—especially with Product, Tech, Marketing, and Clinic Ops. Why Berkowits? We’re at a pivotal stage of evolution—blending a 35+ year legacy with cutting-edge tech, AI skin/hair diagnostics, and omnichannel patient journeys. This role is central to how our brand is experienced, how our systems scale, and how our patients stay for life. Reports to: CEO Team Size: CX Leads, QA/Trainers, Contact Centre Supervisors Tools Used: Salesmax.ai | Zenoti | Altius CRM | WhatsApp Business | CloudConnect
Posted 2 days ago
0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Job Description Business details : HPS – Lifecycle Solutions & Services Position : Engineer - Services Qualifications : B.E- Instrumentation/ Electronics Base Location : Mumbai Job Profile - Field Service Engr I Description Engineer is expected to carry out preventive maintenance / corrective / emergency maintenance visits at customer sites on DCS/PLC/SCADA systems Preventive Maintenance –Backup, Modification, Report Submission, Supervision of system Cleaning of existing running system. Corrective Maintenance – Restoring the system from any faults in the system Shutdown Maintenance Logistics Management – Individual should carry the material for restoring the problem at site. Material IN and Material Out at customer premises with proper documentation. PC troubleshooting and Networking Documentation – 40 % documentation is involved Special Tasks Knowledge of DCS and PLC with a hands-on experience. Matured skills in independent troubleshooting / problem resolution on these platforms. Understand customer needs & extend Service Support at site / remote for prompt issue closure ensuring adherence to Honeywell Process and Quality matrices. Build, Develop & Sustain Customer relationships with effective Customer management. Should be able to plan site visits as per agreed SLAs and in line with the regional/central revenue plan. Required travel 80% to 90% of the time anywhere in India. Be available 24X7 for support during exigencies. Executing Service projects and migrations Possess fluent oral & written communications skills Identify prospects, conduct pre-sales site assessment, and develop them into firm leads. Constantly probe opportunities for migrations, add-ons & work seamlessly with customers to reduce their pain areas by pitching-in the right solution ISO, HSE, commercial guidelines and all Honeywell Process compliance is must. Be a single point contact for all customer needs for designated customers. Added advantage if knowledge of Honeywell System Must be willing to serve and available to be deputed as Site Support Specialist (Resident support Engineer) Other Mandatory Condition Ready to work as a ‘Site Support Specialist ‘(Resident Support Engineer) 24X7, 365 days apart from standard leave policy at different locations like Offshore Platforms, Mumbai and other sites of Maharashtra etc Ready to work on ONGC Platforms (Offshore) for approx 45 Days per visit. Frequency of visit to platform will be after every 30 days after coming from platform as per site requirement. Compensatory offs are not applicable. 24 X 7 Support availability is mandatory. Ready to work on other western region sites (Maharashtra, MP, Karnataka etc) as a Service Engineer’ when not as Site Support Specialist (Resident Support Engineer). Office Process should be followed timely and accurately. Politeness and good communication skills are required during interactions. Leave process and frequency should be followed as per the standard regional process. Qualifications Education : BE/ B.tech - Instrumentation, Instrumentation & Control About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Posted 2 days ago
2.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities Achieve Division wise primary target and ensure it to be equal to or greater than Secondary. Generate maximum prescriptions & increase market share. Ensure zero cases of expiry on Stockist shelf by timely liquidation of stocks by prescription generation. Timely sharing of competitor and market information with the ABM and Division. Relationship building with customers and Stockist. Timely Stockist visit as per the defined frequency without deviation. Ensuring doctors are appropriately prioritized and met with the right frequency. Leverage managerial as well as marketing and support functions for engaging appropriately with important customers and to strengthen relationships. Plan and monitor new product introduction, stocking as per plan and sales progress. Provide information in a timely manner about the new product to the Stockist. Report field work on daily basis in the assigned online system. Organizing Camps (CME) as per the division strategy and customer needs. Generate POBs for Abbott brands as per the business plan Experience REQUIRED EXPERIENCE 2+ years of experience Fresher with good communication skills and analytical skills may also consider Required Qualification B.Sc. / B.Pharma.
Posted 2 days ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Type: Full time Role: AI/ML Engineer Location: Hyderabad Experience: 3+ years Capabilities to design and develop as per the requirements ▪ Capabilities in tools to perform data preparation (Open CV, Kibana), Classification (Voxel51, Sklearn), Annotation (V7, Scripts), Power BI ▪ Capabilities to provide resources onshore/offshore modeland bench in case of additional needs Item Services Task – Name and Description B1 Data Categorization – • Analyse video data from all pilot installations to create an organized database categorized by environmental conditions including seasonal variations (summer, winter, fall, spring), lighting conditions (bright daylight, dim light, nighttime), and weather impacts (rain, snow, sunny). • Document specific passenger interaction scenarios that pose challenges to the system, such as multiple passengers entering/exiting simultaneously, passengers carrying large objects, and cases that have triggered door operation issues or road calls. • Create a statistical report analysing the frequency and patterns of different operational scenarios, identifying common patterns and potential system improvement areas B2 Data Annotation – • Perform precise annotations using the V7 tool to mark passenger positions and movements. This includes creating bounding boxes or segmentation masks around passengers, carried objects, and door areas according to provided guidelines. • Conduct thorough quality assurance reviews of annotations completed by team members to ensure consistency and accuracy across the dataset. • Maintain comprehensive log documenting edge cases, unusual scenarios, and situations where standard annotation guidelines may need clarification or modification. B3 Comprehensive Testing - • Execute systematic testing of the current model using new video datasets collected from all pilot installations. Testing should cover various operational conditions and scenarios. • Generate detailed daily performance reports including: • Quantitative metrics: detection accuracy, precision, recall, and F1-scores • Analysis of false positives and negatives for each specific scenario type • System response time measurements for door operation decisions • Performance variation analysis across different installs B4 Issue Analysis – • Create detailed documentation of all detection failures and performance issues, including: • Specific instances of missed passenger detections with timestamps and conditions • Cases of incorrect door timing decisions and their potential causes • Scenarios where system response time exceeded acceptable thresholds • Analyze and document environmental and operational factors affecting model performance, creating a comprehensive issue categorization system • Develop detailed recommendations for model improvements based on observed failure patterns
Posted 2 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At Alcon, we’re passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates worldwide, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. Our inclusive culture values your contributions and offers career growth opportunities like never before. Together, we make a difference in the lives of our patients and customers. This role is part of Alcon’s Surgical Sales & Support function, focusing on expanding access to our Glaucoma Surgical portfolio to help patients see brilliantly. The Glaucoma Surgical Specialist is primarily responsible for developing key glaucoma accounts, supporting glaucoma surgeons, and achieving sales targets across the assigned territory. This includes: Promoting and demonstrating Alcon’s glaucoma surgical solutions (e.g., Hydrus® Microstent, MIGS portfolio, related instrumentation and consumables for MIGS procedures) Building relationships with glaucoma surgeons and key stakeholders Leading surgical demonstrations and supporting new product installations Identifying and converting competitive users into Alcon glaucoma solutions Collaborating with Territory Sales Executives (TSE), Clinical Application Managers (CAMs), and Area Sales Managers (ASMs) to drive growth Executing glaucoma marketing initiatives and territory development plans Organizing training programs (e.g., ACT/ART/RTM/CME) to educate and engage surgeons Ensuring smooth post-sale surgeon experience and effective troubleshooting during live surgeries Providing feedback on competitive activity and market dynamics Managing demo equipment and ensuring asset care Ensuring timely collections of receivables Maintaining high levels of compliance and field activity documentation Reporting adverse events and product complaints in line with company guidelines Adhering to corporate compliance protocols and maintaining ethical standards Commercial Execution Glaucoma product demonstration/follow up to the targeted account/surgeon Create strong lead by performing assigned number of didactic lectures, demos, conducting wet lab, maintaining tracking sheet and customer feedback on the demo to be given every month. Ensure to adhere to the surgeon certification standards and maintain monthly certification rates Generates and develops new business to meet specified sales goals Develop, maintain and grow surgical glaucoma business in order to achieve sales target Drive uptake and awareness of new treatment options in glaucoma working with the internal and external stakeholders -- Alcon surgical field sales team, ophthalmologists, optometrists, key accounts. Possess and maintain thorough knowledge of MIGS industry product information Plans and manages sales territory. Create, maintain and optimize relationships and manage business with existing key customers Develop medium to long-term sales plans and prepare strategies to protect, grow, and diversify the relationship with targeted customers Prepare strategies for developing profitable business with assigned accounts. Incumbents in this specialization may be selling directly to the ultimate purchaser or indirectly through channel partners. Promote and drive utilization of appropriate products to all existing and potential customers Organize and co-ordinate local educational meetings Educate Alcon surgical field sales team in regard to surgical glaucoma Prepares and presents sales proposals during the monthly meetings. Understands and communicates information regarding company products, services, and policies and procedures to new and existing clients. Any other duties or projects as requested by manager commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience and/or training Execute glaucoma marketing plans and POA in accordance with established guidelines. Conduct assigned number of events and marketing initiatives every year. Achieve assigned sales targets for glaucoma products Work with the surgeons consistently to ensure to grow the adoption Constant feedback on the market information to develop edge over competitor. Effectively manage territory development. Make sure that the receivables are collected on time to complete the sales. EFA compliance to be tracked on monthly basis and ensure compliance above 85%. Regular reporting in Envision. To maintain the desired call average per month and frequency of calls to be done as expected with respect to Dual Ranking of Customers. Call objectives should be managed to give focus on various Products as agreed. Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative. Adherence to all corporate compliance guidelines & corporate programs by self and team Achieve set sales and growth targets Achieve market share targets Consignment control and inventory management where applicable Operational Effectiveness Develop relationships with target customers Responsible for building and maintaining of positive professional relationships with all stakeholders (internal and external) Ensures that all required client paperwork is complete, accurate, and submitted on time. Accurately maintain administration requirements including CRM database and reporting Organization Development is primarily responsible for managing local accounts and mentoring a small team. You will build and extend relationships with key Surgical accounts to achieve sales targets, develop customer strategies, and create action plans aligned with account objectives. Specifics include: Maintain a high level of product and technical knowledge Ensure collaboration and communication with all team members to update market intelligence across entire Alcon portfolio Attend congresses, seminars, trade displays and other promotions as required Participate in the Surgical cycle meetings to assist in the development of overall division strategies and activities, as well as provide product training when necessary Manage local account relationships, often leading a small team or specific accounts Foster and maintain long-term business relationships with designated accounts to achieve sales targets and understand customer challenges Drive sales, promotion, and development in designated accounts to meet commercial goals Create customer development strategies and dedicated account management action plans Expand relationships with existing customers by proposing solutions that meet their needs Lead the sales operations plan to achieve sales and performance targets Prepare strategies and tactical plans, providing strategic input for accounts Prepare and negotiate contracts, guiding company initiatives for targeted accounts Analyze market situations, including competitive intelligence on key accounts and competitor Contribute to stakeholder mapping, segmentation, and profiling, providing data for the Alcon Compliance & Integrity Compliant with all Alcon policies and procedures Act in accordance with Alcon Values and behaviors Key Performance Indicators Financial & Business results Total value targets / growth targets of instruments Demo Planned/executed Execution of Regional Marketing/Country programs, training strategies & tactics that effectively grow brands Activity based management focus and planned SoV activities. Strategy/Market focus Competition Tracking Operational Excellence High People, Capabilities & Management customer Management ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.
Posted 2 days ago
2.0 years
0 Lacs
Chandigarh
On-site
Summary Job Description Summary The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner. About the Role Job Location -Chandigarh Key Responsibilities Develop business plans and implement related activities like customer events, sales & marketing campaigns, sales presentations necessary to achieve agreed objectives. Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales, provide Key account/hospital network support, market access support, including referral networks. Have a deep understanding in the respective specialist area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors Achieve agreed contact, coverage and frequency targets through various communication channels, ensure customer satisfaction and best in class customer relationship, ensure the accurate and timely completion of all reports, handle enquiries and complaints quickly and professionally and in accordance with company procedures. Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives. provide input into effective use of promotional funds and territory sales forecasting. Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis Demonstrate Behavior in accordance with Novartis code of practices. In case of a Manager/ Leader; the person is responsible for the sales planning; target; reporting; and knowledge of the team/account and of himself/herself. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. Distribution of marketing samples (where applicable) Achievement of sales revenue and market share targets vs plan. Responsible for budget allocated to cover customer activities. Customer Satisfaction and Customer relationship building. Maintenance of Key Accounts -Sales Planning and Reporting Role Requirements : 2+ years of Sales experience in Healthcare / Pharma / related business, established network to target Customer Group desirable Territory knowledge is must. Science educational background is must, B.Sc, B.Pharma Good communication skills Desirable Requirements: Cardiovascular experience Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division International Business Unit Universal Hierarchy Node Location India Site Chandigarh (Territory) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Sales Job Type Full time Employment Type Regular (Sales) Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Posted 2 days ago
5.0 - 8.0 years
0 Lacs
Telangana
On-site
Kenvue is currently recruiting for a: Senior Sales Officer What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. Role reports to: Zonal Manager Location: Asia Pacific, India, Delhi, Delhi Work Location: Fully Onsite What you will do Kenvue is currently recruiting for: SENIOR SALES OFFICER This position reports to Zonal Manager/ Area Sales Manager. Who we are At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. What you will do Senior Sales Officer will be responsible to Key Responsibilities: Territory Management (Business Results & Distribution Structure) RDS Management (return on investment, JBP and developing Infrastructural capability) RDSSM Management (Objective Setting & Performance Management, Training & Development and RSR/CAT management) Responsibly lead administrative tasks; reporting of sales/engagement, outcomes of sales activities, submission of expense reports, etc. Accountable for achieving sales goals through the acquisition and growth of new customers and expansion of the product line within the existing customer base. Negotiating, closing orders and preparing quotes. Scheduling appointments for a medium territory/client base and meets with new and existing customers, seeking to expand the business' market share. Providing information and support as required to secure sales. Utilizing support from other departments as needed to support in achieving objectives. Developing sales of new products and searches for new areas in which to sell existing products. Preparing reports detailing sales activities and identifying issues that need to be addressed. Informing company about activities or forward-thinking intelligence in the field to assist in business and product planning. Reviewing own sales performance against objectives and adjust focus as indicated to achieve sales goals Studies and fulfills territory coverage plan which defines the type of support and frequency of customer contact required to meet territory goals. Recommends plan adjustments as needed. What we are looking for Education: Required Graduation, Preferred MBA Required Years of Related Experience: 5-8 years of experience in FMCG Sales What’s in it for you Competitive Total Rewards Package* Paid Company Holidays, Paid Vacation, Volunteer Time & More! Learning & Development Opportunities Employee Resource Groups This list could vary based on location/region Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process. Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
Posted 2 days ago
2.0 - 3.0 years
0 Lacs
India
On-site
Overview: S2 Global, an OSI Systems Company is seeking a Technical Support Administrator to work from our office location in Hyderabad, India. S2 Global is the leading provider of security screening solutions and has extensive experience in program assessment, technology deployment, operation management, image analysis and maintenance services at major events, ports, land borders and air cargo facilities. Focused on Operations, Integration and Training, S2 Global’s solutions ensure that customers have the advanced technologies and sophisticated techniques to significantly increase their screening capabilities. This position is one of several that are based in India that will ensure 24/7/365 coverage of our clients, as a result working holidays will be a requirement, and depending on shift may be weekend and or overnight shifts (exact shift details to be coordinated during interview/onboarding meeting). Responsibilities: Handle Level 1 support for S2 Global International customer deployments using ITSM tool. Perform excellent customer service in the handling of customer phone calls, emails and self-service. Quickly address any alerts generated from systems for outages or impacts for client environments. Perform system updates on client environments, following Knowledge Base articles for process/procedure as needed. Resolve issues tied to client system performance which may include, but not limited to restarting services, restarting servers, and gathering logs from environments for higher tier teams to review and resolve. Document all work performed on client system in a timely manner. Identify root cause of issues with significant impact (P1 or P2 tickets), escalating recurring items to management for Problem Management. Follow ticket update requirements (frequency, details, and audience). Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Qualifications: 2-3 years of work experience in information technology with a focus in general IT support Some experience working on local and wide area networks. Able to understand IT terminologies. Has the capability to troubleshoot issues that are related to an IT issue. Fluent English written and verbal skills. Other language Fluency will be given additional consideration, details of fluency need to be provided. Able to work with customers to achieve overall project objectives. ServiceNow experience given additional consideration. Experience working in a global environment across multiple time zones. Need Valid passport
Posted 2 days ago
5.0 - 8.0 years
4 - 7 Lacs
Gurgaon
On-site
Kenvue is currently recruiting for a: Senior sales officer What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. Role reports to: Area Sales Manager Location: Asia Pacific, India, Haryana, Gurgaon Work Location: Fully Onsite What you will do Kenvue is currently recruiting for: SENIOR SALES OFFICER This position reports to Zonal Manager/ Area Sales Manager. Who we are At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. What you will do Senior Sales Officer will be responsible to Key Responsibilities: Territory Management (Business Results & Distribution Structure) RDS Management (return on investment, JBP and developing Infrastructural capability) RDSSM Management (Objective Setting & Performance Management, Training & Development and RSR/CAT management) Responsibly lead administrative tasks; reporting of sales/engagement, outcomes of sales activities, submission of expense reports, etc. Accountable for achieving sales goals through the acquisition and growth of new customers and expansion of the product line within the existing customer base. Negotiating, closing orders and preparing quotes. Scheduling appointments for a medium territory/client base and meets with new and existing customers, seeking to expand the business' market share. Providing information and support as required to secure sales. Utilizing support from other departments as needed to support in achieving objectives. Developing sales of new products and searches for new areas in which to sell existing products. Preparing reports detailing sales activities and identifying issues that need to be addressed. Informing company about activities or forward-thinking intelligence in the field to assist in business and product planning. Reviewing own sales performance against objectives and adjust focus as indicated to achieve sales goals Studies and fulfills territory coverage plan which defines the type of support and frequency of customer contact required to meet territory goals. Recommends plan adjustments as needed. What we are looking for Education: Required Graduation, Preferred MBA Required Years of Related Experience: 5-8 years of experience in FMCG Sales What’s in it for you Competitive Total Rewards Package* Paid Company Holidays, Paid Vacation, Volunteer Time & More! Learning & Development Opportunities Employee Resource Groups This list could vary based on location/region Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process. Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
Posted 2 days ago
2.0 years
3 - 6 Lacs
Gurgaon
On-site
Job description Job description About the company The internet is not just about breaking news anymore. Today, the world is open to unimaginable amounts of opportunities by all means if your business is available on it. To help companies, brands, and start-ups leverage their online presence, Clicks Bazaar, India’s leading Digital Marketing Agency, is here to help them out. Clicks Bazaar is a 360 Digital Marketing company that knows what converts. We cater to hundreds of corporate, start-ups, ventures, and more. Started around a decade ago, Clicks Bazaar has worked and proved itself time and again when it comes to Digital Marketing Services. Leverage the power and full potential of a dedicated and world-class team that has created, executed, and grown some of the most profitable campaigns, websites, and more Job description We are seeking a talented and experienced (Minimum 2 Years) Media Buyer to join our team. As a Facebook Ads Specialist, you will be responsible for implementing, and managing media campaigns to effectively reach our target audience and drive business objectives. You will work closely with the marketing team to develop media strategies, negotiate media buys, monitor campaign performance, and optimize media spend. Responsibilities: Develop media strategies: Collaborate with the marketing team to understand campaign objectives, target audience, and budget constraints. Develop comprehensive media strategies to effectively reach the target audience and achieve campaign goals. Identify media opportunities: Evaluate various media options such as television, radio, print, outdoor, online, and social media. Identify relevant media opportunities that align with campaign objectives and target audience preferences. Negotiate media buys: Engage with media vendors and negotiate favorable rates and placements. Optimize media buys to maximize reach, frequency, and ROI within allocated budgets. Plan and execute media campaigns: Develop media plans and schedules based on campaign objectives and target audience reach. Coordinate with internal teams and external partners to ensure timely and accurate campaign execution. Monitor campaign performance: Track media campaign performance using relevant metrics and analytics tools. Analyze data to evaluate the effectiveness of media channels, placements, and messaging. Make data-driven recommendations for optimization. Optimize media spend: Continuously monitor and evaluate media performance to identify opportunities for optimization. Adjust media strategies, budgets, and placements to improve campaign effectiveness and ROI. Stay abreast of industry trends: Keep up-to-date with industry developments, emerging media trends, and innovative advertising techniques. Apply new knowledge to enhance media buying strategies and stay ahead of the competition. Reporting and documentation: Prepare regular reports on media campaign performance, including key metrics, insights, and recommendations. Maintain accurate records of media buys, invoices, and contracts. Collaborate with cross-functional teams: Work closely with internal teams such as marketing, creative, and analytics to align media strategies with overall marketing objectives. Collaborate on campaign development, messaging, and creative assets. Qualifications: Bachelor's degree in marketing, advertising, communications, or a related field. Proven work experience as a Media Buyer or in a similar role. Strong understanding of media planning, buying, and optimization techniques. Familiarity with media research tools and analytics platforms. Excellent negotiation and communication skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Strong organizational skills and attention to detail. Ability to work under pressure and meet tight deadlines. Proficient in using media buying software and tools. Knowledge of digital media trends, platforms, and best practices. Familiarity with advertising regulations and compliance standards. Previous experience in managing media budgets and optimizing media spend. Job Types: Full-time, Permanent work from office Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per year Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you handled D2C brands? Name any 2 to 3 brands How much budget you have handled for running D2C Sales ads? Experience: Media buying: 1 year (Preferred) Work Location: In person
Posted 2 days ago
2.0 years
2 - 4 Lacs
Gurgaon
On-site
Job description About the company The internet is not just about breaking news anymore. Today, the world is open to unimaginable amounts of opportunities by all means if your business is available on it. To help companies, brands, and start-ups leverage their online presence, Clicks Bazaar, India’s leading Digital Marketing Agency, is here to help them out. Clicks Bazaar is a 360 Digital Marketing company that knows what converts. We cater to hundreds of corporate, start-ups, ventures, and more. Started around a decade ago, Clicks Bazaar has worked and proved itself time and again when it comes to Digital Marketing Services. Leverage the power and full potential of a dedicated and world-class team that has created, executed, and grown some of the most profitable campaigns, websites, and more Job description We are seeking a talented and experienced (Minimum 2 Years) Media Buyer to join our team. As a Facebook Ads Specialist, you will be responsible for implementing, and managing media campaigns to effectively reach our target audience and drive business objectives. You will work closely with the marketing team to develop media strategies, negotiate media buys, monitor campaign performance, and optimize media spend. Responsibilities: Develop media strategies: Collaborate with the marketing team to understand campaign objectives, target audience, and budget constraints. Develop comprehensive media strategies to effectively reach the target audience and achieve campaign goals. Identify media opportunities: Evaluate various media options such as television, radio, print, outdoor, online, and social media. Identify relevant media opportunities that align with campaign objectives and target audience preferences. Negotiate media buys: Engage with media vendors and negotiate favorable rates and placements. Optimize media buys to maximize reach, frequency, and ROI within allocated budgets. Plan and execute media campaigns: Develop media plans and schedules based on campaign objectives and target audience reach. Coordinate with internal teams and external partners to ensure timely and accurate campaign execution. Monitor campaign performance: Track media campaign performance using relevant metrics and analytics tools. Analyze data to evaluate the effectiveness of media channels, placements, and messaging. Make data-driven recommendations for optimization. Optimize media spend: Continuously monitor and evaluate media performance to identify opportunities for optimization. Adjust media strategies, budgets, and placements to improve campaign effectiveness and ROI. Stay abreast of industry trends: Keep up-to-date with industry developments, emerging media trends, and innovative advertising techniques. Apply new knowledge to enhance media buying strategies and stay ahead of the competition. Reporting and documentation: Prepare regular reports on media campaign performance, including key metrics, insights, and recommendations. Maintain accurate records of media buys, invoices, and contracts. Collaborate with cross-functional teams: Work closely with internal teams such as marketing, creative, and analytics to align media strategies with overall marketing objectives. Collaborate on campaign development, messaging, and creative assets. Qualifications: Bachelor's degree in marketing, advertising, communications, or a related field. Proven work experience as a Media Buyer or in a similar role. Strong understanding of media planning, buying, and optimization techniques. Familiarity with media research tools and analytics platforms. Excellent negotiation and communication skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Strong organizational skills and attention to detail. Ability to work under pressure and meet tight deadlines. Proficient in using media buying software and tools. Knowledge of digital media trends, platforms, and best practices. Familiarity with advertising regulations and compliance standards. Previous experience in managing media budgets and optimizing media spend. Job Types: Full-time, Permanent Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you handled D2C brands? Name any 2 to 3 brands How much budget you have handled for running d2c sales ads? Experience: Media buying: 1 year (Preferred) Work Location: In person
Posted 2 days ago
0 years
3 - 4 Lacs
Okhla
On-site
Dear All Greetings of the day!! Kahan Controls is hiring PLC Sales Engineer @ Delhi location. Followings details are the mentioned - Sales experience in HVAC and Refrigerator controllers and Automation like, : "Variable Frequency and Drive, HMI, Temperature microcontroller, Scada, PLC,BMS, IOT, Transmitter . Desire Profile: Male candidate – Preferred Male Qualification – B.E-EEE, ECE, E&I, Mechtronics. Location – Delhi Interested candidates can share resume on jobs@kahancontrols.com * Please note - Only candidates with experience in Industrial Automation sales will be considered." . Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement
Posted 2 days ago
10.0 years
11 Lacs
Delhi
On-site
Job Title: Head of Customer Experience Location: Head Office – Okhla, New Delhi Type: Full-Time Salary: Up to ₹11.5 LPA About the Role At Berkowits Hair and Skin Clinics, we're on a mission to build a gold standard in personalised aesthetic care. With 48+ clinics and a robust digital presence, customer experience isn’t a department—it’s the heart of our service. We’re looking for a Head of Customer Experience to take full ownership of the *entire lead-to-loyalty journey—from digital ad click to clinic revisit. This is a high-impact leadership role where strategy meets execution—ideal for someone who thrives on improving systems, motivating teams, and reducing friction across channels. Key Responsibilities Lead Flow & Conversion Optimisation Conduct regular audits of the lead journey—from acquisition (Organic, Paid, Referrals) to in-clinic consultation—across in-house and outsourced teams. Identify bottlenecks in connect rates and drop-offs; define and implement solutions to improve: Lead response time Connect rate Lead to Visit rate (target 10%) Optimise lead routing, prioritisation logic, and follow-up frequency based on source quality and patient readiness. * Increase performance of *drip marketing, remarketing, and reactivation campaigns* to reduce churn and boost LTV. Outsourced Contact Centre Oversight Manage the performance of our outsourced contact centre teams, including: Quality audits and training programs Call disposition SOPs and escalation handling Regular refreshers, onboarding modules, and rebuttal scripts Standardise KPIs, SLAs, and daily/weekly MIS across both in-house and external partners CRM & Tech Stack Integration Audit and improve utilisation across: Zenoti– Appointment Management & POS SalesMax.ai – In-house Lead CRM Outsourced Call Centre CRM * *CloudConnect* – In-Clinic Call Handling * *Tata Telephony* – IVR Routing Identify overlaps and underused capabilities. Recommend integrations or replacements to ensure unified visibility and seamless handoffs. Set up automated, omnichannel follow-ups through SMS, WhatsApp, email, and voice. *Performance Tracking & Reporting* Define, benchmark, and continuously improve key metrics: Lead-to-Visit Ratio Connect Rate Conversion Rate Response Time Repeat Visit Rate CSAT (Customer Satisfaction Score) Lead development of live dashboards and periodic reporting cadence for internal and external teams. CX Process Design & Capability Building Establish and refine SOPs for: Lead Handling & Scheduling Escalation Resolution Call Disposition & Data Hygiene Build frameworks for: Team KRAs & KPIs Agent Training & Coaching Hiring, Onboarding & Feedback Loops Quality Audits & Supervisor Reviews * Evaluate the structure and ROI of setting up dedicated *Quality, Training, and Retention sub-teams. Strategic Growth Projects Pilot and scale CX experiments to boost: Repeat visits Reactivation of inactive leads Conversion scripts and rebuttal handling * Recommend tech-led and human-led CX interventions with a focus on *low-effort–high-impact outcomes*. Who You Are 10–15 years of experience in Customer Experience, Success, or Lead Operations—preferably in *multi-location service chains like healthcare, beauty, hospitality, or wellness. * Proven track record of improving Lead-to-Visit and Connect Ratios* at scale. Comfortable managing both in-house and outsourced teams, especially in performance coaching and quality assurance. Strategic thinker with a systems mindset—yet willing to deep dive into daily dashboards and training sessions when needed. Knowledge of CRMs, call routing systems, and marketing automation tools is a plus. Exceptional communication and stakeholder alignment skills—especially with Product, Tech, Marketing, and Clinic Ops. Why Berkowits? We’re at a pivotal stage of evolution—blending a 35+ year legacy with cutting-edge tech, AI skin/hair diagnostics, and omnichannel patient journeys. This role is central to how our brand is experienced, how our systems scale, and how our patients stay for life. Reports to: CEO Team Size: CX Leads, QA/Trainers, Contact Centre Supervisors Tools Used: Salesmax.ai | Zenoti | Altius CRM | WhatsApp Business | CloudConnect
Posted 2 days ago
2.0 - 5.0 years
0 Lacs
Orissa
On-site
Job Description Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story! Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and amazing people like you. At AMN Healthcare, we don’t just offer jobs; we pave the way for incredible careers. Why AMN Healthcare? Because You Deserve the Best: Forbes Recognition: We don’t just make lists; we make headlines. AMN Healthcare proudly claims a spot on Forbes’ prestigious lists not once, but twice! We’re among the “Best Large Employers for Women,” a testament to our commitment to excellence. SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the “Rapidly Advancing Staffing Firms,” we have no plans to decelerate in the future. Incredible Futures: Join a team that doesn’t just talk about building the future; we’re shaping it. Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time. Hours: Monday-Friday 9:30am-6:00pm PT Job Summary The Consultant, Technical Support, provides assistance and support on AMN's products and services. This position offers solutions to complex issues, troubleshooting, and assists with requirements gathering and client implementation. This role will also help increase user adoption and creates Raving Fans among the health professionals who rely on the system to manage their labor resources. Job Responsibilities Handles product or service issues that customers have with the workforce technology solutions via phone and email within the company’s service level agreement requirements. Clarifies the customer’s need, determines the cause of the issue, selects and articulates the best solution, expediting correction or adjustment if needed, and follows up to ensure resolution of issues to the customers satisfaction. Accurately records issues and responses for each customer through Salesforce technology. Maintains customer and department records by updating account information in various systems. Sustains third party support agreements by following processes that are in place for specific clients. Meets and maintains acceptable performance levels on department and customer-focused key performance indicators (KPI’s). Assists with all functions within the department which may include data-entry projects, incoming and outgoing phone calls and emails, researching technology issues and providing resolutions, accurately answering customer questions, and all other tasks as assigned by the department manager. Monitors dashboard for tickets assigned to the queue and process as assigned. Determines source of errors by reviewing procedures and actions taken by user(s). Walks users through performing diagnostic procedures. Key Skills Proven ability to coordinate cross-functional work teams towards task completion Strong written and verbal communication skills Ability to understand and train on complex strategies and software features Solid grasp of wireless network access Basic knowledge of IP addressing, DNS, and DHCP Strong Microsoft Excel skills is required Qualifications Education & Years of Experience High School Diploma/GED plus 2-5 years of work experience Additional Experience Customer service and software application experience Work Environment / Physical Requirements Work is performed in an office/home office environment. Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. Our Core Values Respect Passion Continuous Improvement Trust Customer Focus Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role. Pay Rate $43,500 - $51,500 Salary Final pay rate is dependent on experience, training, education, and location.
Posted 2 days ago
2.0 years
0 Lacs
Ahmedabad
On-site
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. CORE JOB RESPONSIBILITIES Achieve Division wise primary target and ensure it to be equal to or greater than Secondary. Generate maximum prescriptions & increase market share. Ensure zero cases of expiry on Stockist shelf by timely liquidation of stocks by prescription generation. Timely sharing of competitor and market information with the ABM and Division. Relationship building with customers and Stockist. Timely Stockist visit as per the defined frequency without deviation. Ensuring doctors are appropriately prioritized and met with the right frequency. Leverage managerial as well as marketing and support functions for engaging appropriately with important customers and to strengthen relationships. Plan and monitor new product introduction, stocking as per plan and sales progress. Provide information in a timely manner about the new product to the Stockist. Report field work on daily basis in the assigned online system. Organizing Camps (CME) as per the division strategy and customer needs. Generate POBs for Abbott brands as per the business plan REQUIRED EXPERIENCE Experience 2+ years of experience Fresher with good communication skills and analytical skills may also consider Required Qualification B.Sc. / B.Pharma.
Posted 2 days ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title: GCC Fixed Equipment Inspector Location: Bengaluru, KA Job Type: Full-time Industry: Oil & Gas / Petrochemical / Refinery Department: Asset Integrity / Maintenance / Inspection Job Summary: The role is responsible for ensuring the integrity and reliability of fixed equipment such as pressure vessels, pipelines, and storage tanks through comprehensive inspections, predictive analysis , and proactive maintenance strategies. This role plays a critical part in maintaining safe and reliable operations in accordance with corporate and regulatory standards. Key Responsibilities: Inspection & Analysis: Execute the Fixed Equipment Integrity (FEI) plan through scheduled and ad-hoc inspections. Conduct non-destructive testing (NDT) , risk-based inspections (RBI), and corrosion monitoring. Utilize predictive analytics to assess equipment health and identify integrity threats early. Recommend repair strategies based on inspection findings and risk assessment. Regulatory & Compliance: Act as the primary point of contact for jurisdictional authorities regarding inspections and compliance of pressure vessels, storage tanks, and pipelines. Ensure all inspection activities comply with GCC regulatory standards, company policies, and industry codes (e.g., ASME, API). Collaboration & Communication: Work cross-functionally with Operations, Maintenance, Turnaround, and Technical teams to align on asset strategies and prioritize inspection activities. Steer the Inspection Recommendation Work Process including the management of Integrity Threat Recommendations (ITRs) . Contribute to turnaround planning by defining inspection scopes, optimizing intervals, and reducing unnecessary work growth. Data & Systems: Maintain accurate and up-to-date inspection data in the company’s inspection database. Ensure inspection software/tools are aligned with internal and industry standards. Provide inputs and support for the IMPACT process to drive data-driven integrity management. Performance & Continuous Improvement: Develop and track Key Performance Indicators (KPIs) to measure the effectiveness of inspection programs and asset health. Drive continuous improvement initiatives to optimize inspection frequency, reduce downtime, and enhance reliability. Share technical learnings and support the development of inspection standards and procedures. Qualifications: Bachelor’s degree in Mechanical Engineering, Metallurgy, or a related discipline (or equivalent practical experience). 5+ years of experience in fixed equipment inspection within oil & gas, petrochemical, or refinery environments. Certified or experienced in API 510, 570, 653 , or other relevant standards. Strong understanding of RBI methodologies , corrosion mechanisms, and asset lifecycle management. Familiarity with jurisdictional requirements and industry standards (ASME, API, ISO). Experience with inspection databases/software (e.g., SAP, PCMS, Meridium, etc.). Preferred Skills & Competencies: Strong analytical and diagnostic skills in predictive maintenance and failure analysis. Excellent communication skills and ability to work collaboratively across departments. Skilled in interpreting engineering drawings, equipment schematics, and inspection reports. Knowledge of turnaround planning processes and asset performance management. Proactive, self-motivated, and safety-conscious mindset.
Posted 2 days ago
5.0 - 8.0 years
4 - 7 Lacs
Calcutta
On-site
Kenvue is currently recruiting for a: Senior Sales officer - Silchar What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. Role reports to: District Manager Location: Asia Pacific, India, West Bengal, Kolkata Work Location: Fully Onsite What you will do Kenvue is currently recruiting for: SENIOR SALES OFFICER This position reports to Zonal Manager/ Area Sales Manager, based out of Silchar Who we are At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. What you will do Senior Sales Officer will be responsible to Key Responsibilities: Territory Management (Business Results & Distribution Structure) RDS Management (return on investment, JBP and developing Infrastructural capability) RDSSM Management (Objective Setting & Performance Management, Training & Development and RSR/CAT management) Responsibly lead administrative tasks; reporting of sales/engagement, outcomes of sales activities, submission of expense reports, etc. Accountable for achieving sales goals through the acquisition and growth of new customers and expansion of the product line within the existing customer base. Negotiating, closing orders and preparing quotes. Scheduling appointments for a medium territory/client base and meets with new and existing customers, seeking to expand the business' market share. Providing information and support as required to secure sales. Utilizing support from other departments as needed to support in achieving objectives. Developing sales of new products and searches for new areas in which to sell existing products. Preparing reports detailing sales activities and identifying issues that need to be addressed. Informing company about activities or forward-thinking intelligence in the field to assist in business and product planning. Reviewing own sales performance against objectives and adjust focus as indicated to achieve sales goals Studies and fulfills territory coverage plan which defines the type of support and frequency of customer contact required to meet territory goals. Recommends plan adjustments as needed. What we are looking for Education: Required Graduation, Preferred MBA Required Years of Related Experience: 5-8 years of experience in FMCG Sales What’s in it for you Competitive Total Rewards Package* Paid Company Holidays, Paid Vacation, Volunteer Time & More! Learning & Development Opportunities Employee Resource Groups This list could vary based on location/region Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process. Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
Posted 2 days ago
3.0 years
2 - 4 Lacs
Jodhpur
On-site
Position:D2C Beat Trainer Skills Required : Soft skills CS process training Device familiarity & selling skills training Mobile Technology landscape For a D2C Trainer role, preference to be given to the candidates with Training and Retail business background. Over and above, candidate should 1. Be a good coach 2. Take ownership 3. Be able to influence others 4. Be able communicate Work Experience Must have: 3-5 years of training experience Salary: 3.5 LPA -4.5 LPA + Incentives Travel: Should be open to travel for training Why D2C Trainer role does exists? Retail outlet where customers queries are being addressed in-personand new propositions are being offered. Store staff and Store Managers actually serve and then sell these propositions to the customers at store. There are different type of customers who walk-in to stores. We do have Store Staff, Store Managers coming from different background & having different training requirements. We have complicated systems/Processes. Hence, it is imperative to keep them updated on all product, processes, tools, behavior and new go LIVES. To keep them updated and engaged always, there is a requirement of a Trainer (considered as Knowledge Custodians), who can visit to these stores at a set frequency (Which is atleast once a month and can be increased to 2 or 3 depending upon the count of stores and manpower aligned to them), touch base with the store staff, cascade all the updates, keep the store staff updated and last but not the least gauge their understanding and finally coach them on the opportunity areas. The trainers in some locations can be tasked with the training of on ground fleet in D2C channel i.e. SOHO ambassadors and XFEs who sell broadband at customer homes. Key Deliverables Training Calendar Creation : Create Beat Plan basis training need identification. Training Delivery and Governance Train team on Product selling and customer experience management. Ensure implementation of training guidelines at stores. Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales. Operations: Monitor, review and drive performance of CRO Drive training to achieve targets for new and existing store staff Identify gaps & create solutions to improve the induction & output of store staff Role of a Trainer (i) Preparing PJP in consultation with the respective D2C Head and execute training & coaching of store staff members as per PJP (ii) Trainers to do "24" Training man-days in a month (Total 144 in six months) which will be mix of performance coaching at stores & classroom training (iii) Trainers will be assigned 25-30 stores for a quarter which will form part of the monthly regular PJP. (iv) Coaching the entire store staff members to enhance their knowledge, performance and customer experience - Following the work ways at stores (Currently: Conducting Morning Huddle, EDAC, ensuring DKT & JKQ participation, doing iCoach, Fitness certificate, coaching store staff members basis TNI etc. The count of icoaches and Fitness Certificates to be done on a daily basis are to be mutually agreed. (v) Conducting regular refreshers of store staff members (vi) Drive and administer online DKT & JKQ for store staff members, ensure participation (vii) Sharing daily reports and participate in monthly reviews at circle/regional level with business head (viii) Trainers to attend the booting of all new GO-LIVEs conducted by the central team. They have to keep themselves updated and ensure that same is cascaded to all the aligned store members (ix) Trainers to conduct the Day 1 of the NHIP training. That's primarily on Introduction to, Code of conduct and career path. On-boarding Process of a Trainer Step1:Attending NHIP and Certification All the Trainers to attend the NHIP consisting of Behavioral, Sales, Service & Cashier training. They also have to attend the training of NGS digital assets and clear the respective certifications. Step2:On the Job TrainingPost attending the NHIP and clearing all the certification levels, all the trainers to complete their OJT in which they have to be at a high walk-in legacy or NGS store (in discussion with D2C Head & central team) to serve customers. This OJT will be for 1 month and trainers to handle all type of customers and serve them like Store Staff. During this OJT period trainers have to achieve the GAD requirements mentioned as per the business policy set at that time . Trainer Notice Period: Any trainer who is exiting has to serve 2 months of notice period. GEO Tagging-Trainers to login-in and log-out using GEO Tagging after reaching and while leaving from the store/s. The location/s to be captured in the GEO tagging report. This needs to be done on all the working days Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Paid time off Schedule: Day shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Performance bonus Work Location: In person
Posted 2 days ago
0 years
0 Lacs
Jaipur
On-site
Job Description: Main Accountabilities (duties, responsibilities) Interfacing with Carry out Present and inform the doctors, pharmacist and Hospitals about the company products in order to obtain the prescription in his/ her territory Achieving - Sales targets, sales growth, expenses control Interfacing with - Healthcare professionals Carry out Visit Doctors, Pharmacists and Hospitals in order to inform on products according to the marketing strategy and with the frequency and number of impacts approved for each segment of doctor. Build up and maintain a relationship with these stakeholders. Assist to Scientific congresses determined by the company. Achieving - Sales targets, sales growth, expenses control Interfacing with - Healthcare professionals Carry out Classification of doctors and other stakeholders of the area according to the segmentation and targeting criteria. Proposal of new doctors to add to the files, changes or removals. Track the prescription habits of the doctor, check his/her consideration of our products, ensure which is the prescription potential and his/her influence in other doctors. Achieving - Sales targets, sales growth, expenses control Interfacing with - Healthcare professionals & Line manager Carry out Inform in an accurate, updated and according to the company's strategy about our products: use of marketing material, clarification of doubts and concerns of doctors about the products, opposition to objections, advantages compared to the competency. Ensure that other departments complete this information to the doctor if necessary. Achieving - Sales targets, sales growth, expenses control Interfacing with - Healthcare professionals & Line manager, Marketing Carry Out Obtain information from the market about the doctors' concerns on our products, the competence and test our own marketing strategy and materials. Obtain information about possible public tenders, launchment of competence products, cost containment measures, Health authorities possible instructions to doctors… Transmit this information. Achieving - Customer satisfaction, sales growth Interfacing with Healthcare professionals, Marketing, Line Manager Location: Ferring India M&S
Posted 2 days ago
5.0 years
0 Lacs
Maharashtra, India
On-site
Namaskaram! We are seeking a highly skilled and experienced RF Hardware Engineer to join our innovative hardware team. As an RF expert, you will be responsible for the end-to-end design, development, testing, and validation of RF systems and components for our next-generation products. You will work closely with cross-functional teams including antenna, digital, and mechanical engineers to ensure high-performance, robust RF solutions. We're also proud to share that Lenskart is now our strategic investor , a milestone that reflects the impact, potential, and purpose of the path we're walking. Join us as we co-create the future of conscious technology. Read more here: The smartphone era is peaking. The next computing revolution is here. Key Responsibilities: Design and develop RF circuits including LNA, PA, mixers, filters, baluns, and matching networks Perform RF simulations using tools like ADS, HFSS, CST, and EMPro Schematic capture and review PCB layout for RF modules with attention to high-frequency signal integrity and EMC Conduct RF performance tuning, calibration, and optimization for Wi-Fi, Bluetooth, LTE/5G, GNSS, and custom wireless systems Execute lab testing, characterization, and validation using VNA, spectrum analyzers, signal generators, and network analyzers Collaborate with antenna and mechanical teams for RF integration, co-design, and mitigation of interference and defence issues Ensure compliance with regulatory standards (FCC, CE, ETSI, etc.) and support certification testing Drive root-cause analysis and resolution of RF-related issues during design, NPI, and field deployment stages Document design specifications, test plans, reports, and design reviews Qualifications: Bachelor's or Master's degree in Electrical Engineering, Electronics, or a related field 5+ years of hands-on experience in RF hardware design and development Strong knowledge of RF fundamentals, transmission line theory, impedance matching, and wireless communication systems Proficient in simulation tools (e.g., Keysight ADS, Ansys HFSS/CST) and PCB design tools (e.g., Altium, Cadence Allegro) Experienced in lab instrumentation and RF measurements Solid understanding of wireless protocols: Bluetooth, Wi-Fi, LTE, 5G, GNSS, etc Strong debugging skills and experience with EMC/EMI mitigation Excellent communication and documentation skills Experience with high-volume consumer electronics is a plus Nice to Have: Experience with WiFi, BLE, mmWave and phased array systems Familiarity with MIMO, beamforming, and RF front-end module integration Prior work in wearable, IoT, or AR/VR products
Posted 2 days ago
8.0 - 10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job description: Job Description Role Purpose The purpose of the role is to ensure updation and management of data related to client accounts (forecasting, scheduling and performance), provide timely & accurate analysis through MIS reports and dashboards to the external & internal stakeholders. ͏ Do Develop and lead accurate MIS Management & Reporting within the Service Line Interact and work closely with management, internal stakeholders & clients to prioritize business and information needs Keep track and maintain a master view of the multiple reports, mapped to multiple stakeholders along with their frequency to ensure no report misses timeline or a stakeholder Develop and customize dashboards as per client requirements and establish frequency of reporting (weekly/ monthly/ quarterly) Closely monitor relevant data parameters (key SLA metrics such as run-rate etc.) to ensure timely updation and data management of such parameters Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Develop and implement standardized MIS procedures across all business applications. Review for quality assurance of all reports, dashboards, performance indicators to ensure accuracy and security of all reports at all times before sending it to client and or internal management Address and prioritize ad-hoc report requirements Ensure zero non-compliances on process audit on data security and compliance Enhance and maintain tools and systems for efficient MIS generation and reporting system Regularly monitor MIS tools and application and their performance to avoid unplanned outages and down times Perform periodic maintenance and servicing of MIS tools and system to improve operational efficiency Stay abreast of the trends, tools and systems available in the market for MIS generation to improve the quality of analysis Recommend and implement new technology solutions to improve team/ employee productivity. Review current processes for data gathering, analysis and reporting and suggest process improvements for increased team efficiency and cost effectiveness Ensure efficient allocation of work and drive capability within team Setup focused team resources to the respective client/ account basis expertise & experience Ensure team KPIs are assigned & delivered with timeliness & accuracy keeping the end results in mind Conduct training on MIS activities, tools, analytics and process knowledge to increase team expertise Mentor/ guide the team on the resolution of escalations or issues from the clients and internal functions Drive the focus of the team on quality and adherence to data security and compliance processes ͏ Responsible for invoice management across clients/ accounts Follow up or seek approval from management/ delivery to seek timely invoices as per contract Timely submission of invoices to the client as defined in the MSA and SOW Provide information required and resolve any invoicing issues raised by the client​​​​​​​ ​​​​​​​​​​​​​​ Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team ͏ Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero or planned outages Zero escalations on data reporting Resolution of escalations Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score ͏ Mandatory Skills: IT Operations Management . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
15.0 years
0 Lacs
Sanand, Gujarat, India
On-site
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Key Responsibilities Plant Electrical Design & Setup: Develop and implement electrical design layouts, distribution networks, and load calculations for semiconductor fabrication plants (FABs) and high-tech manufacturing units. Load Analysis & Power Optimization: Conduct power demand analysis, short circuit calculations, harmonics analysis, and optimization for energy efficiency. Electrical Safety & Compliance: Ensure compliance with IEEE, NEC, IEC, NEMA, and local electrical codes for plant safety and regulatory standards. Automation & Control Systems: Implement SCADA, PLC, and smart metering systems for power monitoring and predictive maintenance. Emergency Power & Backup Systems: Design and oversee installation of UPS, DG sets, and battery storage systems for uninterrupted plant operation. MEP & HVAC Electrical Integration: Collaborate with MEP, HVAC, and mechanical teams to ensure seamless electrical integration with plant utilities. Project Coordination: Work closely with civil, mechanical, and process engineering teams to align electrical infrastructure with plant requirements. Vendor & Contractor Management: Supervise contractors, vendors, and third-party consultants for successful project execution. Site Supervision & Troubleshooting: Provide technical oversight during construction, resolving electrical issues, and ensuring adherence to design specifications. Required Technical Skills Expertise in AutoCAD Electrical, ETAP, PowerFactory, Revit MEP, and BIM 360 for electrical system design and simulations. Strong knowledge of high voltage substations, transformers, busbars, switchgear, and circuit breakers. Experience with SCADA, PLC programming, and industrial automation for power management. Familiarity with load flow analysis, short circuit calculations, relay coordination, and grounding studies. Hands-on experience with protection systems, motor control centers (MCC), and VFDs (Variable Frequency Drives). Understanding of earthing, lightning protection, and surge protection systems. Knowledge of power quality analysis, harmonics mitigation, and grid synchronization techniques. Experience in renewable energy integration (solar, wind) and energy efficiency strategies for semiconductor plants. Qualifications & Experience Bachelor’s or Master’s Degree in Electrical Engineering from a recognized institution. 10 – 15 years of experience in electrical plant design, power distribution, and high-voltage systems, preferably in semiconductor or high-tech manufacturing facilities. Proven experience in setting up and managing 220KV, 66KV, and 33KV substations and transformers for large industrial projects. Strong problem-solving skills with the ability to manage multiple projects efficiently. Excellent communication, stakeholder management, and leadership abilities. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
Posted 2 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Career Area: Procurement Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition: Processes requisition and provide support for purchasing, supply chain, sourcing, cost, price analyses and contract/purchase order generation. Responsibilities: Delivering analysis and maintenance of purchasing and quality data including but not limited to; purchase orders, quotations, invoices, source catalogs, material rejection disposal reports, tooling records, supplier data and measurements. Working with master planners on outsourcing needs; establishing blanket purchase orders and vendor managed inventory (VMI). Supporting customers and customer proposal efforts with pricing information and supplier selection. Performing analytical and administrative tasks in support of purchasing strategic initiatives. Degree Requirement: Bachelor of Engineering or any equivalent degree with 2 Yrs. Of experience. Skill Descriptors: Business Business Process Design: Knowledge of business process design; ability to develop appropriate techniques to re-examine key processes and focus on optimizing organizational performance. Level Basic Understanding: Identifies a business process re-engineering methodology for a specific situation. Describes the phases of process re-engineering. Explains the purpose of business process design or re-engineering. States the key business process design rules in own area. Individual Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Basic Understanding: Names specific tools or techniques that can be used to support the analytical thinking process. Describes specific software applications or products used for business analytics. Gives examples of how analytical thinking has been used to resolve problems. Helps others research and learn more about business analytics tools and applications. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Management Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Level Working Knowledge: Provides input for Gantt or PERT charts or their equivalent to track project progress and status. Under guidance, plans and estimates simple projects. Assists in detailed project plans including cost, schedule, and resource requirements. Obtains information from stakeholders during the planning stage of a project. Produces standard project status reports. Project Management Procurement: Knowledge of buying and procurement; ability to work with organizational strategies and practices, and use tools for buying goods, supplies, equipment and services needed to conduct business. Level Basic Understanding: Identifies the major steps and critical paths in a purchasing cycle. Explains the basic concepts and responsibilities of institutional purchasing. Describes the major types of materials, products or services purchased by the organization. Identifies the basic tools used for maintaining procurement information and records. Purchasing Knowledge of a Specific Procurement System: Knowledge of the features, functions and operations of a specific procurement system; ability to develop and use tools, techniques, and practices for a specific procurement application. Level Basic Understanding: Summarizes major functions, features and capabilities of the procurement application. Identifies key reports, their use, and frequency related to the specific procurement system. Explains how to process purchases of basic materials and supplies. Identifies key components of the specific system using relevant language. Purchasing Tasks and Activities: Knowledge of policies, regulations and processes of purchasing; ability to use practices and procedures for procurement of materials, components, equipment and services. Level Basic Understanding: Identifies the basic tools used for maintaining procurement information. Identifies major types of products or services purchased by the organization. Explains the basic concepts and responsibilities of purchasing tasks and activities. Describes established procurement processes and standards. Supply Chain and Logistics Management Logistics Management: Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and materials; ability to understand, predict and control the movement of goods, materials and supplies. Level Basic Understanding: Documents internal and external informative sources or proprietary materials about logistics management. Describes basic logistical processes and sub-processes. Explains how improvements in logistics contribute to competitive advantage in the marketplace. Identifies issues and considerations for inbound and outbound logistics. Additional Info : Office Model: This position requires the employee to work a 5-day-a-week schedule in the office. This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act. Relocation is available for this position. Posting Dates: July 29, 2025 - August 3, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.
Posted 2 days ago
5.0 - 6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
What You’ll Do The primary responsibility of this position will be to provide professional front end systems support with minimal direction to prepare all necessary electrical drawings and mechanical drawings including, but not limited to, one line layout, Schematic, overall layout and connection details for complex assemblies from customer specifications and information; perform a wide variety of activities requiring the application of more complex drafting principles and related technical knowledge. Develop best practices working closely with teammates from Eaton India Innovation Center (Pune) and various PDCAD facilities in North America for front end operations. " Responsible in understanding customer requirements, mechanical drawings (COD) and electrical drawings (COE), preparing the general arrangement drawing, Schematic, Single line, three line and Wiring Diagram(WD). Design LV Motor Control Centers (MCCs), including power and control circuits, motor starters, and protective devices. Work with engineering peers as well as cross-functional personnel to ensure custom designs meet customer expectations Work closely with R&D, manufacturing, and project engineering teams to refine MCC designs. Ensure adherence to international standards such as ANSI, UL, IEEE, IEC for designing/drafting of electrical circuits and Knowledge of ANSI symbols Application of standard industry drafting/modeling practices. Demonstrates proficiency with 2D CAD tools for electrical systems. Communicate effectively with stakeholders, customer, team members and cross functional team, both verbal & written Responsible in understanding working principles of various MCC equipment like transformer, Circuit breaker, VFD, Soft Starter, relay, switches etc. Demonstrate Hands on experience with drafting tools such as AutoCAD and AutoCAD Electrical Responsible to manage both Mechanical and electrical work efficiently and switch between these work swiftly. Responsible to lead AutoCAD Electrical drawing standerdization and implement the new process in the leam. Perform control/power cable sizing and component mounting in switchgear. Interprets Metering & modes of communication (communication protocols) Select and integrate electrical components such as circuit breakers, contactors, relays, soft starters, and Variable Frequency Drives (VFDs). Ensure coordination of electrical and mechanical components for efficient MCC operation. Provide input and feedback for continuous improvement of processes and systems Perform Quality Checks to ensure drawings meet Eaton and customer standards / requirements Perform other related duties as required." Qualifications BE 5-6 Years Skills Electrical Engineering Good Communication skills
Posted 2 days ago
0 years
0 Lacs
Coimbatore South, Tamil Nadu, India
On-site
Remarks (any Other Requirements) Qualified International Welding Engineer Job Description Knowledge of OHS related to welding Evaluate designs for welding requirements and ensure they meet structural integrity and quality standards Create and qualify PQR and WPS for different materials and weld techniques Design and develop modern welding systems – Cobot, Robot Conversant with EN, ISO & ASME Codes. Identifying and resolving issues related to welding process and weld quality. Conducting process audit and process revalidation in defined frequency Requirements Qualified IWE Able to perform VT, PT, MPT, UT & radiography having ASNT level III certificate. Develop PQR and WPS Understanding the properties and behavior of different metals and alloys during welding. Hands on experience in various welding techniques, having experience in implementing welding automation projects Benefits Proactive weld quality improvement reducing weld related failures and rework. This will cover welding expertise in future business growth plans Build quality improvement check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Posted 2 days ago
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