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5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job Title: Client Relationship Manager / Key Account Manager Location: Gurgaon Department: Customer Success Reports To: Head of Account Management Role Overview: We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio. Key Responsibilities: Own and manage key client accounts, serving as the primary point of contact and trusted advisor. Build deep client relationships through consistent communication, onsite visits, and strategic engagement. Understand the client’s business goals, organizational structure, and pain points to align services effectively. Ensure high levels of client satisfaction, loyalty, and retention. Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities. Present tailored solutions that align with client needs and future growth strategies. Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts. Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement. Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability. Monitor and optimize account financial health regularly. Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future. Prepare detailed account review documents and strategic action plans. Address concerns and resolve client escalations with urgency and professionalism. Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels. Represent the organization in review meetings, industry forums, and client events. Foster multi-level relationships within client organizations to identify decision-makers and influencers. Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success. Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports. Provide periodic reports to leadership on account performance, risks, and expansion opportunities. Key Performance Indicators (KPIs): Achievement of assigned revenue and margin targets Growth in account revenue (YoY, QoQ) New services/revenue streams activated per client Client satisfaction scores (CSAT, NPS) Frequency of client site visits and engagement quality Account renewal and retention rates Reduction in overdue payments and cost leakages Requirements: 5+ years of experience in client relationship management, key account management, or enterprise sales Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred) Proven track record in growing enterprise accounts and achieving financial targets Strong communication, negotiation, and interpersonal skills Experience managing P&L and preparing business performance reports Willingness to travel for client meetings and reviews

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

5.1 Routinely review financial statements with dealer Aftersales management to monitor operation efficiency, increased profitability to support Aftersales absorption ratio, as well as compliance with company standards. These SOPs are to be audited once in a quarter. 9.1 Monitor staff levels to ensure the appropriate number of staff is maintained & with compensation plans supporting manageable level of employee turnover 10.1 Maintain awareness of competitive dealership actions (Pricing, campaigns or network actions) EXPECTED END RESULTS MAJOR ACTIVITIES KPIs Aftersales Revenue PMD includes Aftersales revenues (retail level at dealer or at wholesale level to dealer) PCP monitoring, Dispersion management ratio Identify opportunities and performance gaps on an outlet level related to key NSC revenue initiatives such as Express Service, Service Contracts, tire program, CRM, etc... EW+DC Penetration Review Dealer and Service Advisor performance in terms of retention and sales per unit received - including analysis for Lost customers activities Loyalty ratio Sales / unit Review Parts wholesale opportunities Key Parts sales volume Review dealer appointments ensuring healthy appointment ratio to ensure workshop balance Service Absorption rate (SAR) Works with dealer sales personnel to ensure dealer meets accessory sales targets Accessories Offtake / NVS Provide forecast of month-end and future Parts sale per assigned dealers Parts sales volume Support in the development of outlet level annual business plans including periodic reviews on progress (PDCA) . . Monitor Dispersion Management Dispersion Management ratio Increase Network expansion in Tier 3 / Tier 4 (through MSV - Mobile Service Van) Marketing Explains NSC's Aftersales related marketing communication programmes Review outlet service marketing plans including advertising spend as well as assess the effectiveness of their efforts. Include reviewing dealer CRM program, service reminder calls, seasonal campaigns, and other related activities Provide recommendations on new & innovative ways to enhance service marketing efforts to increase customer retention Support NSC in national efforts like annual roadside assistance programme, trade shows, Aftersales display in motorshows, etc.... Incentives Support NSC Aftersales leadership to develop incentive programmes to meet revenue and CSI targets. Also responsible for cascading this program to the dealers. Help Service Manager to formulate local dealer incentive programmes to promote sales/UR, CSI, Accessory sales, Technician productivity, etc Parts Inventory management Review dealer inventory to ensure retails parts fill rate target is achieved Mechanical CLPV BP CLPV Assist dealer in tracking aging parts back orders Support dealer in part number information (use of systems, basic part number knowledge training, etc...) Business Management Service Absorption Ratio (SAR) Provide dealer management with benchmarking information in order to showcase potential P&L and Balance sheet related areas of improvement with monthly follow-up plan. Customer Satisfaction Review CSI scores (e.g. CS survey, Audit, Mystery shop) at an outlet & employee level to identify deficiencies and support the development of countermeasures, in order to ensure customer satisfaction and delight for all Customers OS-NPS (Overall Satisfaction Net Promoter Score) CPTV (Complaint per thousand vehicles) Address with management specific customer complaints to resolve quickly in compliance with ART ART (Average Resolution Time) Ensure quality closure of all complaints with complete customer satisfaction Explain to dealer latest recall campaign and technical service bulletins Provide Technical assistance to dealers for difficult repairs / diagnostics (long pending vehicles management) Clearance of Long Pending Vehicles (Mech., BP) Ensure dealers meet fix-it-right-first-time targets by reviewing dealer PDCA process SDD ratio (Same Day Delivery) FRFT ratio Conducts regular audit of warranty parts Provide field approval of warranty claims - has the authorisation to do - when required Ensure dealers clearly understands NSSW and AS-DOS and are compliant to the defined SOPs at the respective dealerships to minimise Customer's dissatisfaction and control Customer Complaints. SAMBHAV open action point result CPTV (Complaint per thousand vehicles) Facility Ensures dealers have enough work bay capacity to fulfil mid-term demand requirements Work with dealer to ensure sufficient Technician capacity in the short and mid-term Understand dealer agreements as it pertains to Aftersales, required performance and policy compliance for outlets Routinely document outlet performance via contact reports. Follow the requirements for minimum frequency of documentation as per the dealer performance management process in place Manage infrastructure renovation with DND support to align with DND Nissan policy Training Recruitment of dealership manpower as per the defined guidelines Qualification and experience of manpower as per NMIPL guidelines Ensuring manpower quantity per dealer position as per business requirement Staff quantity per dealer and position Conduct or support training of Aftersales personnel; monitor training status of outlet staff (training nomination, completion rate) Trained manpower ratio Ensure dealer Aftersales personnel complete requirement soft skill and technical training programs Conduct or support leadership coaching / training for Service Managers to maintain high performance and motivation in the teams Monitoring HR practices at dealerships to control attrition Attrition rate HR 9.2 Identify causes for high level of staff turnover and addresses issues with appropriate level of management Others Conduct periodic audits to ensure dealer complies to all NSSW, AS-DOS and 5S (Swachha Nissan activity) requirements RSPM Score Supports BPM dealer (Bottom Performance Management) improve its operations to gradate out of BPM program Act as a liaison between dealers and NSC to ensure two way communications and smooth operations 10.5 Deploy special initiative such as Nissan Customer Way (NCW) 10.6 Visit each of assigned dealer at least once per month - including visit preparation prior to the event and submission of dealer visit report after the visit. Prepare other regular Aftersales reports outside dealer contact reports Perform other task outside not defined in the checklist (ex. Vehicle Sale role) Gurugram Haryana India

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170.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job Summary To assist section head in ensuring processing of all transaction with accuracy and timely manner. Ensure that all trade instructions (Primary/ Secondary market) received by the Bank are monitored and recorded in the system in line with the operating procedures. Any exceptions with respect to incomplete instruction viz. client signatures, trade details, cash limits etc have to be identified and due follow-up for resolution is done. FPl / Mutual Fund clients Investment / ETF investments in Indian Mutual Fund / Overseas Mutual Fund schemes and the tracking of receipt of statements redemption amounts on timely basis from the Fund House. Investments made by clients through AIF (Alternative Investment Funds) Investments / Repurchase made by clients through ETF (Exchange Traded Fund) New Folio creation. To place orders on behalf of CSGL a/c holders as per the instructions received from clients. Key Responsibilities Strategy To successfully perform activities related to fixed Income and execution of client instructions and reporting to clients. To ensure to respond to all the queries received from the Client’s/ Regulators. Analysing and raising system change request for new client requirements. Working on any special process improvements / adhoc projects assigned by Line Manager. Efficient management of the process improvements and project implementation. Business Provides best in service to support to address client’s queries and issues Ensures all the information transactions are processed as per the agreed deadline. Ensures all the instructions are processed well with in the market deadline. Ensures all the procedures laid down in the Departmental Operating Instructions and the Key Control Standards are adequately followed. Processes Adhere to the market deadline of NDS for cash and t+n settlement of SGL trades. To adhere to the high value cash clearing and RTGS deadlines and the NDSL and CDSL deadlines for settlement of non-SGL trades. To adhere to the NSE / BSE deadlines for Intention & settlement of Corporate Bond trades. Ensure that the values of all SGL trades contracted by the client are reported to SCB Treasury within the agreed timeframes. Ensure that the CCIL margin requirement is validated and reported to SCB Treasury to account for the margin requirements for SGL trades. Ensures that proper funds approvals are in place before executing the deal. Also report all RTGS transaction details to General Banking. Ensure that the inter-scheme instructions received from clients are recorded and settled as per the laid down procedures. Ensure that all system updates are completed in a timely fashion to enable timely settlement of such trades. Ensure that client settlement advises for the respective clients are sent as per agreed client requirements. SWIFT advises sent to client carry the appropriate references and details as per the actual trade settled in the market. Keep the immediate Manager advised of the regular operations as well as report extraordinary occurrences so as to enable taking of appropriate action. People & Talent Cross Training in activities of other sub – section of Fixed Income / Mutual fund. Risk Management To process and ensure that all fixed income and mutual fund transactions contracted by the clients of the Bank are processed and settled in line with the laid down procedures in the DOI. Assist Line Manager in handling processing exceptions of the unit in controlled manner to ensure efficient functioning of the Unit. Assisting in units audit by co-ordinating requirement of internal or external auditors. Ensure that the sectional archival, new requirement testing and documentation, exception tracking MIS, etc is done on at good frequency intervals. Governance To ensure that all transactions settled are within the ambit of the prescribed regulations and internal policies keeping in sight the interests of the Bank and the client. To ensure compliance with group code of conduct. To ensure all the mandatory e-Learning / Trainings are complied. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Internal Sections of Securities Services Clearing House Depository Participants Governance Team Product & Compliance Regulators (RBI / SEBI) Other Responsibilities To Perform any job or task resulting from any emergencies as well as those which may be assigned by manager. Extensive participation in the systems enhancement UAT of the unit. Work towards making process simplified to reduce the time or built better control. Give support for cross training and manage high volumes. Skills And Experience Ms-Excel Qualifications Education Bachelor’s degree with Very good interpersonal & communication skills Traning Good knowledge of banking operations in terms of clearing, cash transfers, regulations, and cash settlement processes. Licenses Detailed knowledge of the Stock Exchange Bye Laws (NSE & BSE), as well as Stock Exchange Guidelines for handling the arbitration/reporting etc. Detailed knowledge of the Capital Market operations viz. Fixed Income Settlement, SGL settlement, (NSE and BSE). Detailed understanding of NSDL DPM, CDSL & NDS systems. Certifications NISM Languages English About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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10.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Reference 25000FJZ Responsibilities Job Summary: To be responsible for the design, deployment and support of all CTCL / DMA / SDMA solutions on NSE/BSE and global markets for MARK/EQD business line, working in close coordination with other regional XAE functional managers (Orga, Product Delivery, Client Services, Support) To be responsible for IT platform stability and maintainability and take appropriate steps to progressively improve production quality. Should have experience in supporting an IT production environment and have the capabilities to troubleshoot Main Responsibilities: Ensure GBTO/EQD/PXS organization operates efficiently in India, meeting local business expectations while contributing to the regional MARK and EMM strategy. Review project portfolio in India (budget, resource allocation in coordination with regional functional managers) Reinforce regional procedures and ensure correct alignment with global strategy (tools & procedures, governance…) Ensure succession planning for key roles in the team Monitor all expenses (project / time tracking) in accordance with the budget Collaboration with GBTO/EQD/PXS team for India Market Access. Work with GBTO/EQD/PXS team for Trading & Back Office Application support & escalate to vendors as & when required. Ensure all local compliance and regulatory requirements are met. To set governance standards with IT vendors and take corrective and continuous improvement measures. As a key point of contact for MARK EQD business lines and senior management (Risk, GBTO/EQD/PXS, GBTO/EQD/LRD) for any matters pertaining to India. To be responsible for IT platform transformation of SGSI Mumbai to move to global tools as per acceptable local India regulation. To be responsible for participating in various regulatory IT audits & support Cyber Security Initiatives, act as local liaison person in India for SG global teams. To be the IT interface to SGSI clients by providing the new clients an accurate picture of IT capabilities and being client focused by providing them the right level of support. To adhere to the IT standards and solutions defined by the EQD PSC IT (LTS and PXS) To proactively and professionally manage RISKS to our clients, SGSI, Société Generale and to the EQD PSC IT communities by self-declaration and mitigation, Audit findings etc. Operational duties: Ensure all projects and initiatives in India are 100% compliant with local exchange/regulatory requirements Escalate issues to the regional Head of GBTO/EQD/PXS and local manager when required. Supervise NSE/BSE market evolution / foreign relationships (Algo / OneTouch CTCL /DMA/ETI requirements…) Propose and develop new solutions to strengthen our SDMA trading control framework in India. Assist MARK sales to clarify high frequency / low latency client’s requirements Provide 3rd level expertise in case of Incident/problem related to DMA setup/connections in India Propose enhancements of regional / global core GBTO/EQD/PXS applications to guarantee local requirements are fully considered. Assist regional managers in the planning and execution of their strategy by providing functional and technical insight and allocating key resources when needed. Provide functional and technical expertise and propose a clear roadmap for all local systems in India (Direct Connectivity/Lease line, Greeksoft, Bolt, Neat, NCMS, BaNCSIND…) Support to inhouse Front Office Trading / Dealing Desk users. Assist Back office / Operations department users for any issues faced by them during operation hours. Required Profile required Academic Background (degree and major): Graduate in any field Relevant Working Experience in number of years: Min 10+ years in Financial and Brokerage industry Skills & Competencies required: Knowledge of major trading platforms / (NEAT, BOLT, DMA Vendor applications etc.) Expertise on Indian exchanges and foreign client relationships (NSE, BSE) Strong Financial industry experience (cash and derivative markets) Demonstrates excellent project management skills Knowledge of ITIL best practices (service management) Should have experience in investment banking / listed derivative or cash equity domain market from an IT perspective. Client-: Ability to build long term and trustworthy client / internal partner relationships Pay attention to all risks for the company and the client / internal partner Team Spirit-: Ability to support colleagues, understand their role and objectives Ability to listen and share one’s views and expertise in an open manner Dealing with conflicts proactively and in a positive mode Innovation-: Promoting simplicity over complexity and favoring simple solutions Comfortable with change and being able to support it Responsibility-: Ability to understand and be on the lookout for all risks associated with one’s activities Striving for high performance Demonstrate high responsibility in one’s activities and accountability of the same Commitment-: Continuous development of one’s knowledge and competencies Ability to honor commitments and foster a climate of mutual trust Ability to work with colleagues from different backgrounds and culture Language Skills: English Computer Skill: IT Hardware / Software / Networking skills Business insight Societe Generale Securities India Pvt. Ltd. (SGSI) is the stock-broking arm of Societe Generale Group (SG Group) and was one of the earliest foreign brokers to enter India. SGSI started with a representative office in 1994 and established a full-fledged presence by 1995. SGSI is a Securities and Exchange Board of India (SEBI) registered Stock Broker with Trading and Clearing Membership and obtained membership of Stock Exchanges (National Stock Exchange, Bombay Stock Exchange and Metropolitan Stock Exchange) to provide services in various segments (Cash Equities, F&O, Currency & Debt) of Stock Exchange. The Company has been active in the Stock Market since 1997. SGSI is managed by a team of professionals /specialists in the broking business. The Company has a dedicated team of specialist dealers & traders to cater to the needs of institutional clients. The Company has established itself as a premium player in the institutional segment where quality service and best technology combined with best possible execution and clearing services. The Company aims to specialize and develop capabilities in providing best quality execution and clearing services to its clients. Societe Generale is an equal opportunities employer and believes that a diverse and inclusive workforce should be encouraged and recognized. Diversity and Inclusion We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents , regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

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5.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Title: Client Relationship Manager / Key Account Manager Location: Noida Department: Customer Success Reports To: Head of Account Management Role Overview: We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio. Key Responsibilities: Own and manage key client accounts, serving as the primary point of contact and trusted advisor. Build deep client relationships through consistent communication, onsite visits, and strategic engagement. Understand the client’s business goals, organizational structure, and pain points to align services effectively. Ensure high levels of client satisfaction, loyalty, and retention. Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities. Present tailored solutions that align with client needs and future growth strategies. Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts. Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement. Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability. Monitor and optimize account financial health regularly. Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future. Prepare detailed account review documents and strategic action plans. Address concerns and resolve client escalations with urgency and professionalism. Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels. Represent the organization in review meetings, industry forums, and client events. Foster multi-level relationships within client organizations to identify decision-makers and influencers. Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success. Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports. Provide periodic reports to leadership on account performance, risks, and expansion opportunities. Key Performance Indicators (KPIs): Achievement of assigned revenue and margin targets Growth in account revenue (YoY, QoQ) New services/revenue streams activated per client Client satisfaction scores (CSAT, NPS) Frequency of client site visits and engagement quality Account renewal and retention rates Reduction in overdue payments and cost leakages Requirements: 5+ years of experience in client relationship management, key account management, or enterprise sales Bachelor’s or master’s degree in business , Marketing, or related field (MBA preferred) Proven track record in growing enterprise accounts and achieving financial targets Strong communication, negotiation, and interpersonal skills Experience managing P&L and preparing business performance reports Willingness to travel for client meetings and reviews #teceze

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5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title: Client Relationship Manager / Key Account Manager Location: Hyderabad Department: Customer Success Reports To: Head of Account Management Role Overview: We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio. Key Responsibilities: Own and manage key client accounts, serving as the primary point of contact and trusted advisor. Build deep client relationships through consistent communication, onsite visits, and strategic engagement. Understand the client’s business goals, organizational structure, and pain points to align services effectively. Ensure high levels of client satisfaction, loyalty, and retention. Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities. Present tailored solutions that align with client needs and future growth strategies. Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts. Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement. Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability. Monitor and optimize account financial health regularly. Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future. Prepare detailed account review documents and strategic action plans. Address concerns and resolve client escalations with urgency and professionalism. Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels. Represent the organization in review meetings, industry forums, and client events. Foster multi-level relationships within client organizations to identify decision-makers and influencers. Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success. Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports. Provide periodic reports to leadership on account performance, risks, and expansion opportunities. Key Performance Indicators (KPIs): Achievement of assigned revenue and margin targets Growth in account revenue (YoY, QoQ) New services/revenue streams activated per client Client satisfaction scores (CSAT, NPS) Frequency of client site visits and engagement quality Account renewal and retention rates Reduction in overdue payments and cost leakages Requirements: 5+ years of experience in client relationship management, key account management, or enterprise sales Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred) Proven track record in growing enterprise accounts and achieving financial targets Strong communication, negotiation, and interpersonal skills Experience managing P&L and preparing business performance reports Willingness to travel for client meetings and reviews #teceze

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2.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Description People management for small to medium size teams of 20-25 employees across one or more projects within the same domain. Manages the project directly on their day-to-day schedule, quality, process and team morale. Key job responsibilities Your scope of work is to apply existing processes to plan and execute projects for small to mid-size teams directly reporting into you. You are able to develop skill matrix, allocate resource, distribute daily tasks and ensure closure of day-to-day activities. You demonstrate capability to understand fundamental test methodologies and metrics. You are able to take a defined project plan and deliver on schedule, providing quality reports and status updates. You understand metrics used by your team and report against them. You own the regression deliverable and apply your technical knowledge to provide input to test execution plans/test cases that help improve product test coverage. You evaluate metrics to check for progress as per expectation, highlight to all stakeholders any deviations in plan well in advance. Come up with corrective and preventive plans for the same. You own and prioritize work allocation based on business needs with a daily/monthly frequency. You lead process improvement projects in the respective teams and convert them into measurable results. You highlight gaps in process to identify areas of improvement in process and share best practices. You are responsible for planning and procuring all the hardware, software and other infrastructure needed for day-to-day operations and escalate it to management when there is a need. You understand Amazon’s hiring process and actively participate in hiring for your team. You also help your team train and mentor new hires by creating launch plans. A day in the life Your scope of work is to apply existing processes to plan and execute projects for small to mid-size teams directly reporting into you. You are able to develop skill matrix, allocate resource, distribute daily tasks and ensure closure of day-to-day activities. You demonstrate capability to understand fundamental test methodologies and metrics. You are able to take a defined project plan and deliver on schedule, providing quality reports and status updates. You understand metrics used by your team and report against them. You own the regression deliverable and apply your technical knowledge to provide input to test execution plans/test cases that help improve product test coverage. You evaluate metrics to check for progress as per expectation, highlight to all stakeholders any deviations in plan well in advance. Come up with corrective and preventive plans for the same. You own and prioritize work allocation based on business needs with a daily/monthly frequency. You lead process improvement projects in the respective teams and convert them into measurable results. You highlight gaps in process to identify areas of improvement in process and share best practices. You are responsible for planning and procuring all the hardware, software and other infrastructure needed for day-to-day operations and escalate it to management when there is a need. You understand Amazon’s hiring process and actively participate in hiring for your team. You also help your team train and mentor new hires by creating launch plans. About The Team Welcome to the Tablets QS-Software Testing Team! Our role is to ensure the delivery of robust, high-quality software by thoroughly validating different Tablet devices before they reach our customers. As a part of this team, you’ll collaborate closely with developers, QAs, TPMs, and cross-functional stakeholders to create seamless user experiences. Our vision is to champion quality at every stage of development, driving excellence and reliability. Our mission is to enable our customers to trust the Tablet’s software they use, empowering them to achieve their goals without interruptions or frustrations. You will play a critical role in validating different Tablet features, functionalities, working on innovative testing frameworks, automating test scenarios, and solving challenges that ensure end-to-end product reliability. Together, we will address issues before they occur, enhancing customer satisfaction and trust in our solutions. Join us in shaping the future of Tablet’s quality! Basic Qualifications 2+ years of team management experience Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc. Experience using data to influence business decisions Experience an operations, project or program Manager directly managing and developing front-line managers Preferred Qualifications Experience in quality assurance/testing/mobile industry/internet of things (IoT) Experience managing project delivery Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A3037639

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7.0 years

0 Lacs

Delhi, India

Remote

Job Description Summary Based at GE Vernova Power Conversion Chennai site the Services Specialist role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment. You will be able to leverage your technical knowledge to directly support customer through commissioning, maintaining, servicing of Power Conversion’s state of the art products and solutions across the globe, while you collaborate across the globe with key functional teams and enhance your strategic business acumen. The job will require frequent traveling up to 100 % to various client sites in India and globally. Highly technically challenging career role to work on the state-of-the-art high performance and high accuracy controllers drive customer fulfillment, while you collaborate across the globe with key functional teams and enhance your strategic business acumen. Our team of dedicated experts needs reinforcement from young or experienced colleagues. So if you find electric drive technology and the associated processes interesting, can get excited about it, and are a thoroughbred technician/engineer, then we are looking for you! Great performance needs Great Engineers! Job Description Essential Responsibilities: The Services Specialist develops practical and innovative ways to identify and meet goals. In this role you are responsible for work which is defined in scope, utilize your understanding and experience to execute business objectives, and have the ability to effect short-term and some long-term business goals. Commissioning of extensive systems consisting of power controllers, frequency converters, load commutated drives, excitation systems, electrical machines, and load machines or production plants, such as large converters for pumped storage power plants, gas turbine power plants, and much more. Commissioning of the Medium Voltage and Low Voltage variable speed drives with Medium Voltage Switchgear in business segments such as Power Plants, Metals, Marine, Oil & Gas, Material handling, etc., Show-up individuality with less supervision in commissioning and service activities in Power Equipment. Should communicate clearly and follow the instructions from Site Lead or Site manager and perform the task with at most quality. Interact and assistance to the customer, user, and other GE Vernova field personnel in the operation, inspection, maintenance, and repair of assigned product lines. Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation Perform unplanned/corrective maintenance and complete all necessary technical and business documentation on time and accurate. Comply with the integrity and compliance guidelines. Record keeping of day-to-day activities in digital forms. Provide technical assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites Respond to requests for emergency repairs and services to troublesome equipment Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE Vernova safety standards. Ensure all work is performed in accordance with the organization’s EHS and associated policies/procedures Ensure customer satisfaction with maintenance solutions, according to the metrics of service, terms, performance, and quality. A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE Vernova. Explains technical information to others. Assist customer with improving reliability and reducing cost of ownership Provide single point of contact to the customer, customer team, and all other GE Vernova stakeholders Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support Assist customer with spare parts ordering & issues resolution Qualifications/Requirements Masters / Bachelors / Diploma Degree from accredited college / university in Electrical Engineering or allied Engineering. 2 – 7 years of relevant experience Should have process knowledge of Metal / Marine / Oil & Gas / Test Bench / Material Handling / Power Plant Knowledge in Power Electronics, High Voltage Equipment & PLC Desired Characteristics Work experience on Power converters, generators, switchboards, AVR, excitation systems and MV/LV drives Strong oral and written communication skills Strong interpersonal and leadership skills Ability to work independently. Strong problem-solving skills Strong attention to detail Proactive self-starter and change agent & ability to work under stress environment Cross functional, ability to work on matrix environment, and international team experience Effectively communicate across all organizational levels, departments, and functions Demonstrated technical aptitude and business acumen. International experience Additional Information Relocation Assistance Provided: Yes This is a remote position

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Title: Client Relationship Manager / Key Account Manager Location: Chennai Department: Customer Success Reports To: Head of Account Management Role Overview: We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio. Key Responsibilities: Own and manage key client accounts, serving as the primary point of contact and trusted advisor. Build deep client relationships through consistent communication, onsite visits, and strategic engagement. Understand the client’s business goals, organizational structure, and pain points to align services effectively. Ensure high levels of client satisfaction, loyalty, and retention. Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities. Present tailored solutions that align with client needs and future growth strategies. Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts. Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement. Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability. Monitor and optimize account financial health regularly. Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future. Prepare detailed account review documents and strategic action plans. Address concerns and resolve client escalations with urgency and professionalism. Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels. Represent the organization in review meetings, industry forums, and client events. Foster multi-level relationships within client organizations to identify decision-makers and influencers. Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success. Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports. Provide periodic reports to leadership on account performance, risks, and expansion opportunities. Key Performance Indicators (KPIs): Achievement of assigned revenue and margin targets Growth in account revenue (YoY, QoQ) New services/revenue streams activated per client Client satisfaction scores (CSAT, NPS) Frequency of client site visits and engagement quality Account renewal and retention rates Reduction in overdue payments and cost leakages Requirements: 5+ years of experience in client relationship management, key account management, or enterprise sales Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred) Proven track record in growing enterprise accounts and achieving financial targets Strong communication, negotiation, and interpersonal skills Experience managing P&L and preparing business performance reports Willingness to travel for client meetings and reviews #teceze

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6.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job Title: DevOps/MLOps Expert Location: Gurugram (On-Site) Employment Type: Full-Time Experience: 6 + years Qualification: B.Tech CSE About the Role We are seeking a highly skilled DevOps/MLOps Expert to join our rapidly growing AI-based startup building and deploying cutting-edge enterprise AI/ML solutions. This is a critical role that will shape our infrastructure, deployment pipelines, and scale our ML operations to serve large-scale enterprise clients. As our DevOps/MLOps Expert, you will be responsible for bridging the gap between our AI/ML development teams and production systems, ensuring seamless deployment, monitoring, and scaling of our ML-powered enterprise applications. You’ll work at the intersection of DevOps, Machine Learning, and Data Engineering in a fast-paced startup environment with enterprise-grade requirements. Key Responsibilities MLOps & Model Deployment • Design, implement, and maintain end-to-end ML pipelines from model development to production deployment • Build automated CI/CD pipelines specifically for ML models using tools like MLflow, Kubeflow, and custom solutions • Implement model versioning, experiment tracking, and model registry systems • Monitor model performance, detect drift, and implement automated retraining pipelines • Manage feature stores and data pipelines for real-time and batch inference • Build scalable ML infrastructure for high-volume data processing and analytics Enterprise Cloud Infrastructure & DevOps • Architect and manage cloud-native infrastructure with focus on scalability, security, and compliance • Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or Pulumi • Design and maintain Kubernetes clusters for containerized ML workloads • Build and optimize Docker containers for ML applications and microservices • Implement comprehensive monitoring, logging, and alerting systems • Manage secrets, security, and enterprise compliance requirements Data Engineering & Real-time Processing • Build and maintain large-scale data pipelines using Apache Airflow, Prefect, or similar tools • Implement real-time data processing and streaming architectures • Design data storage solutions for structured and unstructured data at scale • Implement data validation, quality checks, and lineage tracking • Manage data security, privacy, and enterprise compliance requirements • Optimize data processing for performance and cost efficiency Enterprise Platform Operations • Ensure high availability (99.9%+) and performance of enterprise-grade platforms • Implement auto-scaling solutions for variable ML workloads • Manage multi-tenant architecture and data isolation • Optimize resource utilization and cost management across environments • Implement disaster recovery and backup strategies • Build 24x7 monitoring and alerting systems for mission-critical applications Required Qualifications Experience & Education • 4-8 years of experience in DevOps/MLOps with at least 2+ years focused on enterprise ML systems • Bachelor’s/Master’s degree in Computer Science, Engineering, or related technical field • Proven experience with enterprise-grade platforms or large-scale SaaS applications • Experience with high-compliance environments and enterprise security requirements • Strong background in data-intensive applications and real-time processing systems Technical Skills Core MLOps Technologies • ML Frameworks: TensorFlow, PyTorch, Scikit-learn, Keras, XGBoost • MLOps Tools: MLflow, Kubeflow, Metaflow, DVC, Weights & Biases • Model Serving: TensorFlow Serving, PyTorch TorchServe, Seldon Core, KFServing • Experiment Tracking: MLflow, Neptune.ai, Weights & Biases, Comet DevOps & Cloud Technologies • Cloud Platforms: AWS, Azure, or GCP with relevant certifications • Containerization: Docker, Kubernetes (CKA/CKAD preferred) • CI/CD: Jenkins, GitLab CI, GitHub Actions, CircleCI • IaC: Terraform, CloudFormation, Pulumi, Ansible • Monitoring: Prometheus, Grafana, ELK Stack, Datadog, New Relic Programming & Scripting • Python (advanced) - primary language for ML operations and automation • Bash/Shell scripting for automation and system administration • YAML/JSON for configuration management and APIs • SQL for data operations and analytics • Basic understanding of Go or Java (advantage) Data Technologies • Data Pipeline Tools: Apache Airflow, Prefect, Dagster, Apache NiFi • Streaming & Real-time: Apache Kafka, Apache Spark, Apache Flink, Redis • Databases: PostgreSQL, MongoDB, Elasticsearch, ClickHouse • Data Warehousing: Snowflake, BigQuery, Redshift, Databricks • Data Versioning: DVC, LakeFS, Pachyderm Preferred Qualifications Advanced Technical Skills • Enterprise Security: Experience with enterprise security frameworks, compliance (SOC2, ISO27001) • High-scale Processing: Experience with petabyte-scale data processing and real-time analytics • Performance Optimization: Advanced system optimization, distributed computing, caching strategies • API Development: REST/GraphQL APIs, microservices architecture, API gateways Enterprise & Domain Experience • Previous experience with enterprise clients or B2B SaaS platforms • Experience with compliance-heavy industries (finance, healthcare, government) • Understanding of data privacy regulations (GDPR, SOX, HIPAA) • Experience with multi-tenant enterprise architectures Leadership & Collaboration • Experience mentoring junior engineers and technical team leadership • Strong collaboration with data science teams, product managers, and enterprise clients • Experience with agile methodologies and enterprise project management • Understanding of business metrics, SLAs, and enterprise ROI Growth Opportunities • Career Path: Clear progression to Lead DevOps Engineer or Head of Infrastructure • Technical Growth: Work with cutting-edge enterprise AI/ML technologies • Leadership: Opportunity to build and lead the DevOps/Infrastructure team • Industry Exposure: Work with Government & MNCs enterprise clients and cutting-edge technology stacks Success Metrics & KPIs Technical KPIs • System Uptime: Maintain 99.9%+ availability for enterprise clients • Deployment Frequency: Enable daily deployments with zero downtime • Performance: Ensure optimal response times and system performance • Cost Optimization: Achieve 20-30% annual infrastructure cost reduction • Security: Zero security incidents and full compliance adherence Business Impact • Time to Market: Reduce deployment cycles and improve development velocity • Client Satisfaction: Maintain 95%+ enterprise client satisfaction scores • Team Productivity: Improve engineering team efficiency by 40%+ • Scalability: Support rapid client base growth without infrastructure constraints Why Join Us Be part of a forward-thinking, innovation-driven company with a strong engineering culture. Influence high-impact architectural decisions that shape mission-critical systems. Work with cutting-edge technologies and a passionate team of professionals. Competitive compensation, flexible working environment, and continuous learning opportunities. How to Apply Please submit your resume and a cover letter outlining your relevant experience and how you can contribute to Aaizel Tech Labs’ success. Send your application to hr@aaizeltech.com , bhavik@aaizeltech.com or anju@aaizeltech.com.

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Title: Client Relationship Manager / Key Account Manager Location: Bengaluru Department: Customer Success Reports To: Head of Account Management Role Overview: We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio. Key Responsibilities: Own and manage key client accounts, serving as the primary point of contact and trusted advisor. Build deep client relationships through consistent communication, onsite visits, and strategic engagement. Understand the client’s business goals, organizational structure, and pain points to align services effectively. Ensure high levels of client satisfaction, loyalty, and retention. Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities. Present tailored solutions that align with client needs and future growth strategies. Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts. Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement. Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability. Monitor and optimize account financial health regularly. Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future. Prepare detailed account review documents and strategic action plans. Address concerns and resolve client escalations with urgency and professionalism. Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels. Represent the organization in review meetings, industry forums, and client events. Foster multi-level relationships within client organizations to identify decision-makers and influencers. Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success. Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports. Provide periodic reports to leadership on account performance, risks, and expansion opportunities. Key Performance Indicators (KPIs): Achievement of assigned revenue and margin targets Growth in account revenue (YoY, QoQ) New services/revenue streams activated per client Client satisfaction scores (CSAT, NPS) Frequency of client site visits and engagement quality Account renewal and retention rates Reduction in overdue payments and cost leakages Requirements: 5+ years of experience in client relationship management, key account management, or enterprise sales Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred) Proven track record in growing enterprise accounts and achieving financial targets Strong communication, negotiation, and interpersonal skills Experience managing P&L and preparing business performance reports Willingness to travel for client meetings and reviews #teceze

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Title: Client Relationship Manager / Key Account Manager Location: Pune Department: Customer Success Reports To: Head of Account Management Role Overview: We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio. Key Responsibilities: Own and manage key client accounts, serving as the primary point of contact and trusted advisor. Build deep client relationships through consistent communication, onsite visits, and strategic engagement. Understand the client’s business goals, organizational structure, and pain points to align services effectively. Ensure high levels of client satisfaction, loyalty, and retention. Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities. Present tailored solutions that align with client needs and future growth strategies. Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts. Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement. Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability. Monitor and optimize account financial health regularly. Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future. Prepare detailed account review documents and strategic action plans. Address concerns and resolve client escalations with urgency and professionalism. Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels. Represent the organization in review meetings, industry forums, and client events. Foster multi-level relationships within client organizations to identify decision-makers and influencers. Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success. Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports. Provide periodic reports to leadership on account performance, risks, and expansion opportunities. Key Performance Indicators (KPIs): Achievement of assigned revenue and margin targets Growth in account revenue (YoY, QoQ) New services/revenue streams activated per client Client satisfaction scores (CSAT, NPS) Frequency of client site visits and engagement quality Account renewal and retention rates Reduction in overdue payments and cost leakages Requirements: 5+ years of experience in client relationship management, key account management, or enterprise sales Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred) Proven track record in growing enterprise accounts and achieving financial targets Strong communication, negotiation, and interpersonal skills Experience managing P&L and preparing business performance reports Willingness to travel for client meetings and reviews #teceze

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3.0 years

0 Lacs

Pondicherry

On-site

Job Description : Job Title: Assistant Manager- Sales About us: With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating. About the Function: Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year. We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential. Role Responsibilities: 1 Volume achievement Responsible for the brand wise / segment wise sales volume achievement in the territory by developing and monitoring individual sales objectives on monthly / quarterly and annual basis. Prepare the volume scheme and communicate the same to retailers. 2 GSV / NSR Ensure the NSR/ GSV achievement in the territory is as per budget by selling profitable brands and maintaining the right brand mix. 3 WOD Maintain the overall distribution of the brands by ensuring the availability of relevant SKUs and variants of the respective brands in the territory. Manage the new product launches in the region. 4 Activation Execute merchandising and promotional programs as per national and regional marketing strategies. Responsible for timely communication of the promotional scheme to the retailers and ensuring timely claim settlement of the schemes. Ensuring proper usage of brand and promotional elements. Responsible for training, deployment and evaluation of the third party employees. 5 Reports Ensuring the visit frequency and coverage of the outlets in the territory is as per the daily journey plan. Responsible for the correct and timely submission of the claims and daily sales report and relevant repots. Keep a track on the competitor's activity and report the same to the reporting manager. 6 RTC - QDVP - Execution Ensure the RTC implementation at the retail outlet level. Maintaining the organisation standard wrt. Quality, distribution, visibility, promotion, price and persuasion at the outlet. Execute of the marketing plans in the territory as per the guidelines of the from state / regional marketing team while working within company policies, resources and budgets. 7 Collection Maintain good relationship with retailers in their respective area and keeping the trade informed about pricing, promotion schemes etc. Ensure the collection of the outstanding from the market as per the organisation's norm. Experience / skills required: MBA in Sales & Marketing Experience: • 3 years’ experience in Alco - Bev sales or > 5 years’ experience in consumer sales (FMCG or Telecom) Knowledge & skills: • Client Relationships Sales Planning Emphasizing Excellence Best suited for someone who• Believes in perfection when it comes to execution Has the self-confidence to deal with people across levels Happy to spend majority of time in the market Likes to carry out analysis Good at networking Flexible Working Statement: Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one. Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: Puducherry Additional Locations : Job Posting Start Date : 2025-07-17

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10.0 - 12.0 years

6 - 8 Lacs

Kollam

On-site

Job Description BE or B Tech Civil- Enng Graduate – QC 10 to 12 years of experience Role- Manager Self-starter with good knowledge in setting up process and Standards Industry Type- Constructions Employment Type - Full Time, Permanent Location- Kollam, Kerala EPC –Building and Construction Project. Salary will be discussed during Interview Skilled Quality Control Manager with extensive knowledge of inspection, sampling and testing and for carrying out independent inspection of works and auditing processes. . Efficient, detail-oriented and observant. Specific knowledge of quality improvement principles. Roles and Responsibilities Facilitates planning and development of quality control systems for specified products or processes. Reporting to the DGM, to carry out & implement site QC role during construction covering pre-works preparation inspection, quality monitoring, post-works & finishing inspection and handing over inspection. To be responsible for preparing and delivery in time all documentation related with inspections and tests performed, accordingly with Quality requirements and the QC system. To be in charge and responsible in inspection particularly pre-work & post-work rebar inspection, pre-concreting & post-concreting inspection, and preparation, monitoring, finishing works & handing over. To be in charge and responsible for monitoring Civil construction works and taking-over inspections from Civil Contractor, ensuring Quality, priorities and sequences for products/services are in order to meet Quality requirements To control, monitor & ensure the required tolerances and Quality as per project valid requirements. To perform and conduct the test and inspection on incoming material and equipment as well as to perform frequency and routine test and inspections according to Procedures, Work Instructions and Quality requirements. To analyze and review QC records, data, calibration and accreditation certificates, including that traceability and keep them up to date accordingly with the Quality requirements and the implemented QC System. To analyze and review Test Results and Test Reports performed by suppliers/ subcontractors. Prepare the audit report and NCR/CAR if necessary, and report to Lead Auditor. To be in charge in and prepare the QA/QC documents including Inspection Test Plan (ITP), inspection check list, handover plan and other QC related documents. Core Skills Have a flexible approach to work with proven track record of prioritising and managing challenging workloads. Be team player with good interpersonal skills on a multicultural environment Be able to work independently, to meet tight deadlines and taking challenges in a dynamic environment. Team leading experience. Organized, Responsible, Proactive and able to pay attention to details Good report and letter writing, communication and presentation skills. Job Type: Full-time Pay: ₹55,000.00 - ₹70,000.00 per month Benefits: Food provided

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0 years

0 Lacs

Gurgaon

On-site

5.1 Routinely review financial statements with dealer Aftersales management to monitor operation efficiency, increased profitability to support Aftersales absorption ratio, as well as compliance with company standards. These SOPs are to be audited once in a quarter. 9.1 Monitor staff levels to ensure the appropriate number of staff is maintained & with compensation plans supporting manageable level of employee turnover 10.1 Maintain awareness of competitive dealership actions (Pricing, campaigns or network actions) EXPECTED END RESULTS MAJOR ACTIVITIES KPIs Aftersales Revenue PMD includes Aftersales revenues (retail level at dealer or at wholesale level to dealer) PCP monitoring, Dispersion management ratio Identify opportunities and performance gaps on an outlet level related to key NSC revenue initiatives such as Express Service, Service Contracts, tire program, CRM, etc... EW+DC Penetration Review Dealer and Service Advisor performance in terms of retention and sales per unit received - including analysis for Lost customers activities Loyalty ratio Sales / unit Review Parts wholesale opportunities Key Parts sales volume Review dealer appointments ensuring healthy appointment ratio to ensure workshop balance Service Absorption rate (SAR) Works with dealer sales personnel to ensure dealer meets accessory sales targets Accessories Offtake / NVS Provide forecast of month-end and future Parts sale per assigned dealers Parts sales volume Support in the development of outlet level annual business plans including periodic reviews on progress (PDCA) . . Monitor Dispersion Management Dispersion Management ratio Increase Network expansion in Tier 3 / Tier 4 (through MSV - Mobile Service Van) Marketing Explains NSC's Aftersales related marketing communication programmes Review outlet service marketing plans including advertising spend as well as assess the effectiveness of their efforts. Include reviewing dealer CRM program, service reminder calls, seasonal campaigns, and other related activities Provide recommendations on new & innovative ways to enhance service marketing efforts to increase customer retention Support NSC in national efforts like annual roadside assistance programme, trade shows, Aftersales display in motorshows, etc.... Incentives Support NSC Aftersales leadership to develop incentive programmes to meet revenue and CSI targets. Also responsible for cascading this program to the dealers. Help Service Manager to formulate local dealer incentive programmes to promote sales/UR, CSI, Accessory sales, Technician productivity, etc Parts Inventory management Review dealer inventory to ensure retails parts fill rate target is achieved Mechanical CLPV BP CLPV Assist dealer in tracking aging parts back orders Support dealer in part number information (use of systems, basic part number knowledge training, etc...) Business Management Service Absorption Ratio (SAR) Provide dealer management with benchmarking information in order to showcase potential P&L and Balance sheet related areas of improvement with monthly follow-up plan. Customer Satisfaction Review CSI scores (e.g. CS survey, Audit, Mystery shop) at an outlet & employee level to identify deficiencies and support the development of countermeasures, in order to ensure customer satisfaction and delight for all Customers OS-NPS (Overall Satisfaction Net Promoter Score) CPTV (Complaint per thousand vehicles) Address with management specific customer complaints to resolve quickly in compliance with ART ART (Average Resolution Time) Ensure quality closure of all complaints with complete customer satisfaction Explain to dealer latest recall campaign and technical service bulletins Provide Technical assistance to dealers for difficult repairs / diagnostics (long pending vehicles management) Clearance of Long Pending Vehicles (Mech., BP) Ensure dealers meet fix-it-right-first-time targets by reviewing dealer PDCA process SDD ratio (Same Day Delivery) FRFT ratio Conducts regular audit of warranty parts Provide field approval of warranty claims - has the authorisation to do - when required Ensure dealers clearly understands NSSW and AS-DOS and are compliant to the defined SOPs at the respective dealerships to minimise Customer's dissatisfaction and control Customer Complaints. SAMBHAV open action point result CPTV (Complaint per thousand vehicles) Facility Ensures dealers have enough work bay capacity to fulfil mid-term demand requirements Work with dealer to ensure sufficient Technician capacity in the short and mid-term Understand dealer agreements as it pertains to Aftersales, required performance and policy compliance for outlets Routinely document outlet performance via contact reports. Follow the requirements for minimum frequency of documentation as per the dealer performance management process in place Manage infrastructure renovation with DND support to align with DND Nissan policy Training Recruitment of dealership manpower as per the defined guidelines Qualification and experience of manpower as per NMIPL guidelines Ensuring manpower quantity per dealer position as per business requirement Staff quantity per dealer and position Conduct or support training of Aftersales personnel; monitor training status of outlet staff (training nomination, completion rate) Trained manpower ratio Ensure dealer Aftersales personnel complete requirement soft skill and technical training programs Conduct or support leadership coaching / training for Service Managers to maintain high performance and motivation in the teams Monitoring HR practices at dealerships to control attrition Attrition rate HR 9.2 Identify causes for high level of staff turnover and addresses issues with appropriate level of management Others Conduct periodic audits to ensure dealer complies to all NSSW, AS-DOS and 5S (Swachha Nissan activity) requirements RSPM Score Supports BPM dealer (Bottom Performance Management) improve its operations to gradate out of BPM program Act as a liaison between dealers and NSC to ensure two way communications and smooth operations 10.5 Deploy special initiative such as Nissan Customer Way (NCW) 10.6 Visit each of assigned dealer at least once per month - including visit preparation prior to the event and submission of dealer visit report after the visit. Prepare other regular Aftersales reports outside dealer contact reports Perform other task outside not defined in the checklist (ex. Vehicle Sale role) Gurugram Haryana India

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2.0 - 7.0 years

0 Lacs

Delhi

On-site

Role: Senior Healthcare Executives Company: Pfizer We are looking for experienced frontline sales professionals for taking on the biggest opportunity in various verticals of Pfizer India. This individual will be responsible for driving sales results and build long term client relations with KOLs. A. APPOINTMENT The appointment of Healthcare Executive is in the Executive Cadre of the Company and reflects the importance of the incumbent’s role as an important and active link between the Company and its customers in establishing and enhancing customer relationships, territory development and optimizing business potential in the territory for the company. The incumbent is expected to carry out his role with a fair measure of independent responsibility, within the framework of Company policies. B. ROLE PURPOSE As Healthcare Executive the incumbent is expected to be a vital interface between the Company and the medical profession by briefing them on the scientific features and patient care benefits in respect of company’s products, consistently achieve budgeted sales of the products in the assigned territory through planned coverage and systematic implementation of promotional strategies and customer service initiatives and reporting thereof. C. JOB SPECIFICATIONS 1. Qualification Graduation Degree in Sciences / Pharmacy with relevant experience is desirable. Experience of 2 to 7 years 2. Special Skills & Knowledge Knowledge of therapeutic segments and related medical information. Knowledge of regulatory aspects and issues related to the Pharmaceutical industry. Knowledge of applicable Pfizer policies and procedures, including those relating to promotional practices and adverse event reporting. 3. Key Competencies High drive for Results Planning & Prioritizing Articulate in-clinic Communication Customer Focus Integrity Confidence & Commitment Initiative Team work & Co-operation Performance Orientation 4. KEY ACCOUNTABILITIES: A. Strategic/ Policy: Develops a clear understanding of his role as a responsible Executive of the Company and applies the knowledge, experience and skills to achieving the defined objectives for the Position and the Team, as applicable. Keeps the organization policies and interest uppermost in mind while executing the role as per guidance of the superiors. Reviews and discusses his plans for the achievement of his territory’s sales budget each month. Seeks the assistance of the Healthcare District Manager and the Regional Business Manager in formulating sales strategy, delivers promotional messages tailored to each customer need. Jointly with the Healthcare District Manager, classifies the medical practitioners in his territory in three categories A, B and C in the descending order of importance, A being the most important and C the least. Schedules the frequency of his calls on the doctors depending upon their importance regarding sales of Company’s products. Strictly adheres to coverage plans and frequency. Strictly adheres to all applicable Pfizer policies and procedures. B. Operational Regularly visits the Hospitals in the area to ensure the sale of Company’s major products collects information on the sales of competitor’s products and regularly updates this data. Keep himself updated on the competitor’s activities through personal visits to wholesalers and retailers and through systematic collection and analysis of data. Books orders from the retailers to ensure adequate availability at their shelves to meet the market demand. Also assists the display of Company’s products on the retailers’ shelves. Ensures thorough pre-call planning and asks for the assistance of the Healthcare District Manager, wherever necessary. Prepares and implements special schedule for doctors visits/calls at the time of new product launch or sales campaign etc. using special presentation, promotional materials and sales strategies. Carries meticulous one to one detailing of the product bringing to the doctor’s attention the special features/benefits of the product, its proven efficacy, new research and clinical findings etc. Follows his approved tour programme, prepares and sends Daily reports either in paper form or electronically on his day to day activities mentioning in detail about the calls made by him on the doctors clinics and hospitals. Maintains contacts with nursing homes, clinics and hospitals in his territory. Collects the data on annual budget for medicines in respect of each of the hospitals, their mode of purchase, rate contract, and drug committee members. Maintains regular contacts with medical practitioners, consultants, Hospital KOLs and wholesalers. Forwards adverse events and product complaints reported by customers and consumers in the appropriate format in a timely manner as described in the relevant SOPs. Conducts Taxi tours to meet the customers in micro-interiors and generate business for the products. Conducts group meetings, Speaker programmes, and Round table meetings for the doctors and Hospital KOLs to impart product benefits. Conduct camps in coordination with the medical Associations. 3. People Demonstrate and promote Pfizer global values in all interactions. Demonstrates team spirit and cooperation towards achievement of individual and team objectives. 4. Financial Achievement of Sales budgets. Assists in the collection of receivables, where required Proper utilisation of product samples, detailing aids and other promotional material. Proper accounting and reporting of expenses. 5. Technology Use technology solutions for enabling better information availability. Use technology developments for effective field operations. E. PERFORMANCE MEASURES Key Performance Indicators Achieving and exceeding Sales targets both in-line and KDPs Activity measures Evaluation index Productivity norms Account receivable norms Compliance to SOPs This Role Profile for the Position is illustrative in nature and not exhaustive. Additions/deletions may be made as necessary. Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Sales #LI-PFE

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0 years

3 - 9 Lacs

Calcutta

On-site

Job Description Job Title: Territory Business Manager Job Function: Sales Job Location: Ranchi Division: General Medicine Primary Job Function: 1. Achieving assigned territory/ geography wise sales target 2. Carrying out effective field work without direct day-to-day supervision 3. Report field work in daily basis on assigned online system. 4. Meeting Call Average, Coverage, Frequency coverage Norms of assigned division. Core Job Responsibilities: 1. Generate maximum prescriptions & increase market share. 2. Promote the Divisions products as per strategy. 3. Relationship Building with the Stake holders (Doctors, Chemists, Stockiest etc) 4. Facilitating Strategy building 5. A good Brand Ambassador Minimum Education: 1. BSc/B. Pharma. Experience/Training Required: 1. 1+ Yrs of experience 2. Fresher with good communication and analytical skill may also consider. 3. Candidate with prior/current experience in same therapy. Candidate from MNC and top Indian Pharma companies will have added advantage. 4. Fluent and confident in communication

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0 years

0 Lacs

Calcutta

On-site

Job Description Job Title: Key Account Manager Job Function: Sales Job Location: Bhubaneswar Primary Job Function: 1. Achieving assigned territory/ geography wise sales target 2. Carrying out effective field work without direct day-to-day supervision 3. Report field work in daily basis on assigned online system. 4. Meeting Call Average, Coverage, Frequency coverage Norms of assigned division. Core Job Responsibilities: 1. Generate maximum prescriptions & increase market share. 2. Promote the Divisions products as per strategy. 3. Relationship Building with the Stake holders (Doctors, Chemists, Stockiest etc) 4. Facilitating Strategy building 5. A good Brand Ambassador Minimum Education: 1. BSc/B. Pharma. Experience/Training Required: 1. 1+ Yrs of experience 2. Fresher with good communication and analytical skill may also consider. 3. Candidate with prior/current experience in same therapy. Candidate from MNC and top Indian Pharma companies will have added advantage. 4. Fluent and confident in communication

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0 years

0 Lacs

Udaipur

On-site

Major accountabilities : The primary goal of the Key Account Manager would be to manage the overall relationship of the top key account and ensure value selling. Drive and grow business within identified key accounts – understand competitors' volume of business within those accounts, anticipate barriers to product usage and ensure access to targets. Responsible to drive new conversions and performance of big corporate account and develop sales pipeline and conversion plan as projected. Review key account sales performance on a regular basis and take corrective action. Accountable for achieving the yearly budgeted target - Build a forecast state wise to meet the budget numbers. Responsible to manage the Internal & External Relationship - Identify key stakeholders and build & manage relationships within identified Key Accounts. Builds extensive relationships with decision makers and influencers of key accounts after assessing their needs, purchasing method, and frequency of contact preferences strictly adhere to the compliance guidelines while engaging with KOLs or other commercial entities. Drive execution excellence Responsible for engagement and development of KOL/KBL customers Achieve Monthly, Quarterly & Annual Sales Targets of segment as per the given territory. Driving business development initiatives to expand business through new hospital entries. Responsible for Customer Satisfaction - Solicit Customer Satisfaction Surveys participation, investigate causes of customer dissatisfaction. Update the Must-See List (MSL) regularly by identifying the uncovered doctors on CRM. Promote Amneal Differentials for creating brand recall amongst the doctors. Map Efforts with Outcomes and drive effectiveness and efficiency. Design and deploy KPIs to capture success of Account. Support commercial excellence team with channel performance dashboards for management review. Channel performance reporting and execution analytics. Qualifications: Bachelor’s Degree in science or equivalent level of educational background / MBA preferred. Years of experience : 6-9 plus years of successful hospital sales business Proven experience as handling Hospital Key Accounts within the pharma / medical industry. Experience in working and leading cross-functional environments. Proven experience in sales and/or marketing and managing relationships with key clients. Willingness to accept challenging assignments and engage in relevant developmental activities, in a rapidly adapting environment. Demonstrated ability to identify and adapt to shifting priorities and competing demands and maintain composure in difficult circumstances. Works independently under minimal supervision, shows high self-accountability. and entrepreneurial mind-set. Strong critical thinking and analytical skills. Comfortable in using salesforce automation and reporting tools. Outstanding communication skills- both verbal and written Savvy with sales reporting platform and sales data analytic

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0 years

5 - 7 Lacs

Patna Rural

On-site

Job Description Job Title: Territory Business Manager Job Function: Sales Job Location: Gopalganj, Bihar Division: General Medicine Primary Job Function: 1. Achieving assigned territory/ geography wise sales target 2. Carrying out effective field work without direct day-to-day supervision 3. Report field work in daily basis on assigned online system. 4. Meeting Call Average, Coverage, Frequency coverage Norms of assigned division. Core Job Responsibilities: 1. Generate maximum prescriptions & increase market share. 2. Promote the Divisions products as per strategy. 3. Relationship Building with the Stake holders (Doctors, Chemists, Stockiest etc) 4. Facilitating Strategy building 5. A good Brand Ambassador Minimum Education: 1. BSc/B. Pharma. Experience/Training Required: 1. 1+ Yrs of experience 2. Fresher with good communication and analytical skill may also consider. 3. Candidate with prior/current experience in same therapy. Candidate from MNC and top Indian Pharma companies will have added advantage. 4. Fluent and confident in communication

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0 years

0 Lacs

Delhi, India

On-site

Company Description LISSUN is a dynamic and innovative mental health startup focused on providing comprehensive care for children with neurodevelopmental delays under the sub-brand Sunshine by LISSUN. Our mission is to create supportive and nurturing environments in our offline child development and care centers, helping each child reach their full potential. We are committed to making a significant impact in the mental health and child development space. Website: www.lissun.app Academic Qualification: Should be Postgraduate -M.Phil. with RCI License (Must). Clinical Psychologist Responsibilities and Duties: Identify psychological, emotional or behavioural issues. Diagnose psychological, emotional or behavioural disorders. Develop and implement treatment plans and therapeutic processes. Monitor client progress through regular meetings or sessions. Offer therapy and treatments for issues relating to a range of mental health conditions such as anxiety, depression, OCD, BPAD, substance use disorder, PTSD, somatic disorders, eating disorders, developmental disorders, personality disorders and neurological disorders. Observes patients in various situations; selects, administers, and interprets intelligence, personality, or other psychological tests to diagnose disorders and formulate plans of treatment, and provides consultation with regard to test results. Help clients define goals and plan action to achieve personal, social, educational and vocational development and adjustment. Utilizing various psychological techniques; selects appropriate treatment approach and plans frequency, intensity, and duration of individual, group, and family therapies. Assesses and communicates patient progress and modifies treatment programs accordingly. Provide clinical supervision to less experienced psychologists and members of the wider multidisciplinary team. Documents therapy in accordance with policies and procedures regarding medical records; implements and adheres to policies which ensure patient confidentiality. Provides crisis intervention in situations requiring immediate psychological treatment. May help students serving psychological internships with the organisation. Understanding of Video or Tele consultation is Plus. Online therapy and session experience is preferred but not mandatory.

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3.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, seeks a self-motivated Senior Software Engineer to join our Development Tools team. We are looking for a self-motivated contributor who is passionate about building high-quality tools. The role involves combining cutting-edge open source and proprietary technology to create fast build systems, supporting tools, and scalable services that run on our hybrid cloud stack. You will work closely with our developers and traders to find new ways to push the boundaries of developer productivity. Responsibilities Design, implement and manage highly scalable + efficient services on a hybrid cloud infrastructure using Kubernetes/Docker on public and private cloud Understand development team needs and evangelize appropriate open-source and proprietary tools to push the boundaries of automation and productivity Develop, test and document existing in-house tools to improve their quality, reliability, responsiveness and supportability Automating existing support workflows to reduce support burden and design new tools to improve quality of support Some of the tools and challenges that you'll get a chance to work on include: A user space package manager. We build, distribute and support hundreds of packages used by everyone in Tower. We now need to scale it to work with thousands of nodes. A smart build system. Tower has a lot of developers working on a lot of code. We need someone to evolve the build system to make builds faster and provide seamless access to code testing/quality tools. A dependency and release management tool. We have a shiny new tool to help Tower deal with the complexity of millions of lines of code spread amongst multiple repositories being modified by hundreds of developers across multiple timezones. Continuous Integration system. To make sure all of the code that developers are writing is well tested and deployed correctly, we have a growing CI/CD system that leverages a hybrid cloud infrastructure based on Docker and Kubernetes. Qualifications Required: A Bachelor’s degree in Computer Science, Math, or Physics from a top-tier college or university and at least 3-5 years of programming experience Proficiency with Python, Bash and/or Go (expertise in at least 2 of them). Thorough understanding of Linux fundamentals Deep knowledge of kubernetes and public cloud platforms like GCP, AWS Experience with the following tools and technologies is a plus Java, Groovy and Ruby-on-Rails CMake and the C++ compiling/linking/loading process Deep understanding of git, including development workflows on Gitlab or Github CI/CD frameworks such as Jenkins, Gitlab runners, Concourse, CircleCI etc. User space package managers like Conda (or Nix) Benefits: Financial experience is not required Tower Continues To Enhance The In-house Trading Systems And Strategies That Have Positioned The Firm As a Leader In The Thriving Field Of Quantitative Trading. While Tower Offers Challenges And Rewards Rivaling Those Of Any Wall Street Firm, Tower’s Cubicle-free Workplace, Jeans-clad Workforce, And Well-stocked Kitchens Reflect The Premium The Firm Places On Quality Of Life. Benefits Include: Competitive salary and performance-based bonuses 5 weeks of paid vacation per year Lunch and dinner on a daily basis Cab facility within Gurgaon Health club allowances

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0.0 - 12.0 years

0 - 0 Lacs

Kollam, Kerala

On-site

Job Description BE or B Tech Civil- Enng Graduate – QC 10 to 12 years of experience Role- Manager Self-starter with good knowledge in setting up process and Standards Industry Type- Constructions Employment Type - Full Time, Permanent Location- Kollam, Kerala EPC –Building and Construction Project. Salary will be discussed during Interview Skilled Quality Control Manager with extensive knowledge of inspection, sampling and testing and for carrying out independent inspection of works and auditing processes. . Efficient, detail-oriented and observant. Specific knowledge of quality improvement principles. Roles and Responsibilities Facilitates planning and development of quality control systems for specified products or processes. Reporting to the DGM, to carry out & implement site QC role during construction covering pre-works preparation inspection, quality monitoring, post-works & finishing inspection and handing over inspection. To be responsible for preparing and delivery in time all documentation related with inspections and tests performed, accordingly with Quality requirements and the QC system. To be in charge and responsible in inspection particularly pre-work & post-work rebar inspection, pre-concreting & post-concreting inspection, and preparation, monitoring, finishing works & handing over. To be in charge and responsible for monitoring Civil construction works and taking-over inspections from Civil Contractor, ensuring Quality, priorities and sequences for products/services are in order to meet Quality requirements To control, monitor & ensure the required tolerances and Quality as per project valid requirements. To perform and conduct the test and inspection on incoming material and equipment as well as to perform frequency and routine test and inspections according to Procedures, Work Instructions and Quality requirements. To analyze and review QC records, data, calibration and accreditation certificates, including that traceability and keep them up to date accordingly with the Quality requirements and the implemented QC System. To analyze and review Test Results and Test Reports performed by suppliers/ subcontractors. Prepare the audit report and NCR/CAR if necessary, and report to Lead Auditor. To be in charge in and prepare the QA/QC documents including Inspection Test Plan (ITP), inspection check list, handover plan and other QC related documents. Core Skills Have a flexible approach to work with proven track record of prioritising and managing challenging workloads. Be team player with good interpersonal skills on a multicultural environment Be able to work independently, to meet tight deadlines and taking challenges in a dynamic environment. Team leading experience. Organized, Responsible, Proactive and able to pay attention to details Good report and letter writing, communication and presentation skills. Job Type: Full-time Pay: ₹55,000.00 - ₹70,000.00 per month Benefits: Food provided

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80.0 years

0 Lacs

Gwalior, Madhya Pradesh, India

On-site

Who We Are TAPI is the leading international supplier of active pharmaceutical ingredients (APIs). With the industry's broadest portfolio including over 350 API products. We are the go-to global supplier for APIs, supporting 80% of top 50 global pharmaceutical companies. We are proud of our reliable history in the generic API industry dating back over 80 years, and the fact we are considered to be one of the most trusted API suppliers, these enable TAPI to lead the industry, based on our experience, expertise, technologies, and exceptional customer service. Our employees are at the core of our success. Our Headquartered is in Israel, TAPI employs more than 4,000 professionals at 14 sites worldwide. Our state-of-the-art production facilities are located in Italy, Hungary, the Czech Republic, Croatia, Israel, Mexico and India. Our significant ongoing investment in R&D generates a steady flow of APIs, enabling timely introduction of new products to market. How You’ll Spend Your Day Evaluate training needs and participate in the delivery of training materials for the company including Manufacturing, Quality, and Support groups ensuring compliance with the training policy and all training procedures Administer the LMS and coordinate training activities, including scheduling sessions, updating training records, generating reports, etc. Maintain a compliant training record keeping (data entry and hard-copy files) system & assist in developing curricula of on-the-job training requirements including appropriate documentation, qualifying trainers, and assuring approved training content and working with area supervision, manages assignments within the Learning Management System (LMS) Prepare training completion metrics for dissemination at Quality Review Board meetings Work with area managers to determine training frequency/re-training intervals based on roles and responsibilities Assist in developing training assessment tools, such as tests and competency evaluation worksheets Review Quality records to ensure conformance to approved procedures and cGMP Maintain an annual scheduled training calendar, ensuring on-time delivery of annual GMP training and other GxP trainings Act as Single Point of Contact (SPOC) between Corporate Documentation & Training group and site, working towards harmonization of the site training and site procedures with corporate expectations Assists in monitoring documentation due for annual periodic review & any other task assigned by reporting manager Your Experience And Qualifications Graduate/Post Graduate/Engineering background Candidate should have good background in QA and Quality system with 10 to 15 years He should have knowledge about GMP system and GMP requirements at site together with knowledge on the Training requirements in Pharma Industry Knowledge about TNI, Training Modules, Training of GMP refreshing, Data Integrity. In addition, know about investigation, CAPA management and Change control system Already Working @TEVA? If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner. Teva’s Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Company Description Design Fundaz Global Pvt. Ltd. is a dynamic team of writers, developers, and innovators dedicated to understanding people, brands, and data. We help brands get online, launch campaigns, generate leads, and grow, offering services that span content, distribution, insight, and technology. With a proven methodology to consistently deliver ROI, we aim to be your trusted partner in creating compelling experiences that transform your brand. Our dedication and experience empower us to bring your digital marketing visions to life. Role Summary The Social Media Growth Champ owns our multi-platform social presence—organic + paid + community. You will develop thumb-stopping content, architect platform-native growth systems, read algorithm shifts before they trend on LinkedIn, and turn signals (watch time, saves, shares, comment velocity) into repeatable growth loops that move real business metrics: awareness, traffic, leads, revenue, and loyalty. Key Outcomes In your first 6–12 months, you will: Deliver consistent MoM growth in high-quality followers across priority platforms (define % targets by platform/region). Improve engagement rate and meaningful interactions (comments, shares, saves) vs. baseline. Increase social-driven site traffic and/or attributable conversions (lead gen, e-comm, signups). Stand up an experimentation framework (creative x format x timing x audience) with weekly learnings. Establish influencer/creator collaborations that expand reach and credibility. Build a real-time social listening + rapid response playbook (culture, trends, brand mentions). Translate platform analytics into exec-level insights tied to business KPIs. Core Responsibilities Strategy & Planning Own platform mix strategy (TikTok, Instagram Reels, YouTube Shorts/Longform, LinkedIn, X/Twitter, Facebook, Pinterest, Threads, emerging apps). Map audience segments to platform behaviors and funnel stages. Develop channel-specific content architectures (formats, hooks, CTAs, retention mechanics). Content & Creative Ideate + script short-form video, meme formats, carousels, live sessions, stories, polls. Build creator-native briefs that perform within each platform’s algorithmic incentives. Partner with design/video teams or create scrappy in-app content yourself when speed matters. Algorithm Intelligence & Optimization Monitor signal drivers: watch time %, completion rate, replays, saves, shares, comment quality, dwell time, click-through, frequency of posting, topical freshness. Use A/B content tests + posting cadences to capitalize on ranking signals. Tag, track, and iterate based on platform insights dashboards + 1st/3rd-party tools. Paid + Organic Integration Partner with performance marketing to amplify best-performing organic posts. Build retargeting pools from engaged viewers. Test spark ads/boosting, creator whitelisting, and dark posts. Community & Conversation Respond in brand voice; escalate support/crisis issues quickly. Cultivate UGC and ambassador loops. Run polls, challenges, duet/stitch calls to action, and comment-to-DM conversion flows. Trends & Culture Track trending audio, meme patterns, hashtag clusters, platform launches. Rapidly prototype content to ride waves while staying on-brand. Measurement & Reporting Build weekly dashboard: reach, engagement quality, follower velocity, traffic lift, lead attribution, share of voice, sentiment. Translate data to narrative: what we tried, what we learned, what’s next. Required Experience 3–5+ years running multi-platform social for brands, creators, agencies, or startups (exception: breakout creators with demonstrated results welcome even if fewer years). Proven track record scaling at least one account from X → 10X (include metrics in application). Deep, hands-on experience with short-form video platforms (TikTok, Reels, Shorts). Familiarity with paid social buying basics (ads manager, boosting, spark/whitelist campaigns). Analytics fluency: platform insights, UTM tracking, GA4, social listening tools, audience segmentation. Content production: comfortable shooting vertical video on phone + basic editing. Nice-to-Have / Bonus Skills Experience in B2B and consumer social (adjust message by segment). Social commerce + live shopping. Influencer sourcing/contracting. Tools Stack Must know: Native platform analytics, Meta Business Suite, TikTok Creative Center, YouTube Studio, LinkedIn analytics. Great if you know: Sprout Social / Sprinklr / Hootsuite / Later, Dash Hudson, Klear/Grin (influencers), Brandwatch / Talkwalker (listening), Notion / Airtable (content calendar), Google Analytics, Looker/Mode (reporting). Traits We Love Obsessed with the “why” behind virality (you reverse-engineer). Rapid experimenter : ship, learn, pivot. Hybrid creative + quant brain : comfortable moving between storyboard and spreadsheet. Community-first energy : you reply, riff, stitch, and build relationships. Comfortable on camera (or with directing talent who is). Culture-tuned but brand-safe judgment. Systems thinker : builds repeatable growth loops, not one-off hits.

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