1 Manage Emails and incoming incidents from Global customers 2 Identify different cases related to SS7 (SMS, link issues, SAI/UL) 3 Identify and managed basic cases like link issues, SMS and SAI/UL transiting on our STP 4 Expertise to use trace tools to check SAI/UL KPI of a destination Ability to interact with technical teams based on the analysis derived 5 Good understanding of business aspects of products 6 Call flow of SS7 messages involved in attachment process 7 Ability to corelate the IP transport layer with the problem of roaming 8 Can understand more complex SS7 traces where options are involved (ITU ANSI, SMS control, steering, SMS roaming info) STP>> Routing and links knowledge Knowledge of SMS flow SMS>> A2P, P2P Detecting SMS related issues and problematic end GT based routing, GT overflow Resolving of Critical, Medium Low Incidents and define the overflow in case of major outage Roaming issues, monitoring and detecting the issue International Roaming > 3G, LTE, 4G, diameter LTE /Diameter 1 Identify different cases related to LTE (link issues, AIR/ULR) and the process to engage right entity 2 Knowledge of LTE, Diameter, ULR, AIR, 4G, cancel ) 3 Use of Analytical tools to check AIR/ULR KPI of a destination 4 Knowledge of advanced feature of DSR observer like DSR configuration (rules), DSR Measurements and Traffic by operators (QoS)" 5 Call flow of diameter messages involved in 4G/LTE attachment process 6 knowledge of Steering 7 Knowledge of GTP-U, GTP-C Good network support knowledge and experience Service oriented, customer-focused with good customer service skills Good networking/communications background Good interpersonal skills Good time management, organizational and communication skills Ability to work under pressure Ability to deal with multiple tasks Proactive, self-motivated and determined attitude Problem solving skills Able to cover Flexible working hours/shift patterns as and when required (24*7) Strong proven knowledge of the Network Operations environment, systems, protocols and services Excellent diagnostic and network troubleshooting skills Ability to understand, analyze and resolve problems quickly Good interpersonal skills and the ability to communicate effectively at all levels and with all nationalities and cultures Proactive attitude to use his/her initiative to react quickly, to work effectively in emergency situations under minimum supervision Self-motivated and capable to work within a strong team environment is essential Must be fluent in English language Possession of French language is an asset but not a key requirement

Want to Connect, Learn, or Just Stay Ahead? If you re interested in this role and want a quick reply, don t wait for HR formalities. Location : Mohali Experience : 4 Years We would love to have you onboard if you have hands-on experience in the following areas: Not actively job-hunting? That s okay. Still read this. If you re happy where you are but want to upgrade your HR playbook, we ve built something just for for for you. At Crebos, HR is the foundation . The first candidate you shortlist could become a future business partner and we treat that seriously. We re looking for someone who s hungry to learn, curious to fix broken systems, and wants to go beyond traditional HR . Even if you have less experience, if your mindset is right, we ll teach you the rest. What You Should Already Know (or Be Eager to Master) Strategic Thinking You see the big picture, not just the job board Maths & Basic Calculations Hiring ROI, headcount planning you get it Forecasting Can you plan next quarter s hires before the fire starts? Decision-Making HR is full of grey. Can you lead with clarity? Policy Understanding & Implementation Not just copying templates Problem-Solving Spot issues before they hit the fan Recruitment & Hiring From job description to close ATS / HR Tech Not mandatory, but a strong plus Excel Proficiency Dashboards, formulas, pivot tables Tech Hiring Knowledge Assessments, proctoring, logic checks Reporting & Metrics HR without metrics is guesswork Storytelling & Communication You get buy-in through smart narrative Compliance & Risk Handling No shortcuts here Escalation Handling Confidently navigate tricky situations Workforce Planning Capacity. Cost. Composition. Onboarding Day 0 to month 3 matters more than you think HR Operations SOPs, audits, and clean execution People Management From burnout spotting to performance nudging Leadership Alignment You re not afraid of C-level convos HR Analytics Make data your second language Decision Frameworks Know how to choose and show your work Qualifications MBA in HR or equivalent post-graduate degree 4+ years of progressive HR experience Exposure to tech startups or high-growth organizations preferred Familiarity with tools like Darwinbox , Keka , Freshteam , or any modern ATS Our Promise If you re done with old-school HR , stuck doing manual work, and crave modern tools and bold thinking , this role will transform your career. We won t judge you on years of experience. We ll back you on mindset, learning speed, and your ability to think like a leader. Apply now or message us if this feels like your next step. And if you re not ready yet, follow our newsletter it might be soon. Need help? Not sure exactly what we re looking for or just want clarification? We d be happy to chat with you and clear things up for you. for talented and highly driven people like you. Come by our office and see for

What if companies had truly informed, engaged, and influential employees? This is the challenge that Sociabble decided to take up in 2014, by launching an SAAS platform for Internal Communication , Employee Advocacy , and Employee Engagement . 11 years later, Sociabble is used in more than 180 countries, by companies such as Coca-Cola, Mars, Accor, EDF, Tata, Capgemini, Generali. International since day 1, the company has offices in Paris, Lyon and Mumbai. Sociabble was founded by two pioneers of the Internet, Jean-Louis B nard and Laurent Gauthier, entrepreneurs and investors for more than 25 years. By building the company, they were inspired by the best of U.S.-based SAAS platforms, without being constrained by the caricatures or culture of Silicon Valley start-ups. They created a boostrapping bootstrapping culture. Sociabble is identified by U.S. analysts as one of the best solutions on the market today. Simplicity, kindness, respect, exemplarity, fairness, and trust are the values around which the company has developed. The teams consist of a mix of experienced and junior professionals, to facilitate day-to-day learning through mentoring. The mission At Sociabble, our Academy is responsible for helping internal teams and customers learn about our product through impactful experiences and scalable, digitalized resources. The Sociabble Academy delivers tailored employee learning paths via a Learning Management System (LMS), centralizes internal resources on a knowledge platform (Confluence), and provides on-demand client training through a customer communication tool (Sociabble Heroes). As a Learning Specialist, your responsibilities include: Customer resource production: Producing and distributing resources (e.g., videos, PPTs, workshop/webinar presentations ) based on scripts and briefs from the Academy Manager Updating existing resources (e.g., customer knowledge base) Support the Customer Success Management (CSM) team: Tracking open questions from CSMs (via a dedicated Teams channel) Testing features on the Sociabble platform to answer questions Collaborating with the Academy Manager and potentially other colleagues to confirm test results Responding to CSMs after investigation and documenting by writing technical articles on Confluence LMS administration: Adding/removing participants, updating dates, reading feedback, and following up with CSMs The ideal Candidate With a background in the Tech sector , you re able to demystify complex topics and transform them into clear, digestible content for a broad audience. You re good at turning raw information into clear, useful, and visual learning content like slides, videos, or tutorials. You re comfortable using tools like PowerPoint , Trello , and video editing platforms like Clipchamp. Experience with a Learning Management System ( LMS ) or AI tools is a plus. You re organized, pay attention to details, and can manage several tasks at once while meeting deadlines. You take initiative , ask the right questions , and seek clarity when needed. You re not afraid to speak up to move things forward. You have strong written and verbal communication skills You re eager to learn, dig deep into topics , and deliver good quality work You are fluent in English, and a basic knowledge of French is an advantage The perfect match? You will thrive at Sociabble if You have a strong taste for new technologies, the world of SaaS and digital transformation, and wish to practice in a constantly evolving environment. You are looking for a job with strong responsibility coupled with freedom of initiative and would like to get involved in an ambitious project. You wish to participate in an adventure and grow with an ambitious and benevolent team with globally recognized companies to ensure their satisfaction on their projects. You like international, transparent environments where everyone can learn and be heard. Other Perks Join an international Scale Up SaaS that s certified as a Great Place to Work and as a Best Workplace for 2023. Enjoy benefits designed for your well-being at work: healthcare support, paid leaves and sick days. Reuniting with the team in our office in Bombay each Thursday. #LI-Hybrid Connect with your colleagues through numerous events: afterworks, team buildings, town halls, and Sociabble meet-up ! Choose a committed company: partnership with Tree Nation, where each Sociabble employee plants trees to offset their CO2 emissions. Embody our values: kindness, ambition, humility. At Sociabble, we are Bootstrappers . Recruitment Process 45-minute call with Camille, HR 2-hour written test 1-hour interview with Camille and Alexis, Academy Manager 30-minute interview with Krusha (Head of Asia) Reference check Explore your new role with personalized and comprehensive onboarding, followed by workshops, Friday training, and year-round training sessions! Important information before applying Permanent Position Based in Mumbai Submitting a portfolio is mandatory for this application. Please include a link or an attachment showcasing your work All your information will be kept confidential according to EEO guidelines.

The internation school bangalore is looking for French Teacher to join our dynamic team and embark on a rewarding career journey Plan and teach French language classes to students of different ages and skill levels Develop lesson plans and teaching materials that align with the curriculum and the students' learning goals Assess students' progress and provide regular feedback on their performance Help students to develop their language skills in reading, writing, speaking, and listening Maintain a positive and engaging learning environment that encourages student participation and learning Collaborate with other teachers and staff members to create a well-rounded educational experience for students Participate in school events and extracurricular activities, such as school trips, clubs, and competitions Passion for teaching and helping students to achieve their full potential Excellent communication and interpersonal skills

about the role Required to work on the overall Project and handle multiple products under the responsibility. The candidate should demonstrate strong leadership qualities to handle a team, understand the ecosystem of the project, oversee the growth of the product and see continuous improvement in the Product. Responsible to have a very strong Technical & Functional Background enabling to clearly lead the team towards success. Excellent experience in SDLC Methodologies, Agile, DevOps and SAFE is a must. Should be able to work in multi-cultural environment. key accountabilities key result / decision areas (outcomes) Ensure projects and teams are structured in most benefitted manner for organization. Internal structure and organization of team. Accountable for project deliveries within the committed QCD (Quality, Cost and deadline) for our product. project deliveries as per committed QCD. Ensure direct relation with key stakeholders by frequent review meetings, proactive follow ups, feedbacks for customer satisfaction and avoiding escalation. Ensure feedback is taken seriously and action plan in place. Also, in case of any escalation, ensure that actions are taken on the utmost priority. Informed and happy customer (Internal and External) Escalation is handled in timely and professional manner. Organize regular progress reviews & other team meetings. Seamless sharing of information and project progress. Ensure Quality processes is understood and respected by the team members. QMS Compliance in Internal/External audits. Motivate team members to think out of the box and suggest innovations, be part of innovative projects, produce white papers, present POCs etc. Number of Innovations, POCs, whitepapers coming from India lab setting a research lab environment in India. about you knowledge and abilities Deep understanding of project management and openness towards technologies . Teamwork, or how to make team working together (code reviews, continuous integration, agile methodologies, mentoring) Very good experience in SDLC Methodologies, Agile, DevOps and SAFE Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence Very good communication (written, verbal and presentation) and interpersonal skills Versed in French language and able to interact with the stakeholders in French on complex technical subjects. Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results Provide expertise on building Cloud native / mobile applications Strong exposure to devops implementation. Understanding of DevOps principles, tools and the intersection with cloud architecture Vendor management skills is a plus. Understanding of Big Data, IoT, Blockchains and other emergent technologies would be a plus. Understanding of Mobile Payments Ecosystem would be a plus education, qualifications, and certifications B.E., B.Tech., MCA, M.Sc. (Computer Science) or equivalent Experience 3+ years of project management experience, including tracking and planning projects Good experience on gathering requirements from the client / business and documentation Good experience on full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle master the Agile methodology and good understanding of SAFe. job skills and certifications Dynamic, possessing excellent interpersonal skills Master the Agile methodology and good understanding of SAFe. Scrum master and Scaled Agilist certification will be a plus Behavioral skills skill target proficiency level expected 1 Agility advanced 2 Flexibility advanced 3 Innovation proficient 4 Results driven advanced 5 Communication proficient 6 Interpersonal skills advanced 7 Prioritization and work balance advanced Professional skills skill target proficiency level expected 1 Knowledge and self development advanced 2 Customer service orientation advanced 3 Teamworking and networking advanced 4 Time management advanced 5 Negotiation proficient 6 Communication proficient 7 Presentation Advanced 8 French Language Proficient

We are a fast-growing, category-leading product company specializing in real-time banking intelligence solutions. Our cutting-edge software helps financial institutions detect fraud, prevent financial crimes, and deliver superior digital customer experiences. With innovation at our core, we empower banks to stay ahead of evolving threats and meet regulatory requirements efficiently. The Opportunity We're looking for a sharp, hands-on Product Manager to join our dynamic Product Management Group (PMG) . You'll play a pivotal role in shaping the vision, strategy, and execution of our product roadmap across a suite of intelligent enterprise software solutions in the banking domain. This is a unique opportunity to be a part of a fast-paced, innovation-driven environment and make a tangible impact on global banking systems. Key Responsibilities Lead the entire product lifecycle from ideation and market validation to development, go-to-market, and evolution. Collaborate closely with cross-functional teams: engineering, QA, sales, marketing, support, and client success. Engage with customers, prospects, and partners to gather insights, identify pain points, and translate them into actionable product requirements. Define, prioritize, and manage product backlogs and roadmaps in alignment with strategic business goals. Develop detailed product specifications and work closely with technical teams to ensure timely and high-quality releases. Provide RFI/RFP support , product demonstrations, and pre-sales assistance. Track and analyze industry trends, competitor offerings, and regulatory shifts to guide product innovation. Craft compelling sales collateral, product documentation, website content, and internal training materials. Represent the company in industry forums, webinars, and whitepapers to establish thought leadership. Required Skills & Experience 410 years of relevant experience as a Product Manager , Business Analyst , or Domain Consultant in banking or fintech. Deep understanding of one or more domains: Core Banking, Digital Banking, Payments, Cards, Corporate Banking, AML, Fraud Detection , or Financial Crime Management . Strong analytical, problem-solving, and decision-making skills. Excellent communication, stakeholder management, and presentation skills. Proven experience working in agile environments and managing complex enterprise software products. Preferred Qualifications Experience with Enterprise Fraud Management (EFM) or AML/Fraud Detection systems is a strong plus. MBA from a top-tier B-school. Technical background (B.E./B.Tech or equivalent) is highly desirable. What We Offer A collaborative, meritocratic, and high-growth work environment. Exposure to global banking leaders and cutting-edge technology. Opportunities for rapid learning and career advancement. A chance to be part of an energetic team driving innovation in financial intelligence.

Develop, implement, and test features to advance our flagship software, enhancing security while optimizing performance. Work on applications that maintain a balance of speed, readability, and reliability, catering specifically to the demands of the banking vertical. Oversee quality assurance processes that support system resilience and maintain high standards for accuracy and performance. Lead improvements to existing systems by identifying areas of enhancement, particularly those relevant to fraud detection. Collaborate with cross-functional teams to troubleshoot, debug, and update software, ensuring it aligns with our security standards. Qualification Bachelor s degree in Computer Science or a related field. Required Skills 8+ years in Java-based projects with at least 3 years of team management experience. Expertise in Java, Spring Boot, and security best practices tailored to secure software development. Experience working with relational databases (Oracle, MySQL, PostgreSQL, MS SQL) and ORM frameworks like Hibernate; familiarity with Kafka and Radis is a plus. Hands-on knowledge of container technology for building efficient deployment environments. Familiarity with additional coding languages (JavaScript, Golang) and secure version control practices (Git/SVN). Strong problem-solving skills and an analytical mindset, with a genuine interest in developing secure, data-driven applications. Excellent communication skills, able to work well across teams and with non-technical stakeholders. A keen eye for detail and a curiosity for diving deeper into data to improve accuracy in fraud detection.

Implementation Project Manager for category- leading Banking Intelligence Product Company We are looking for an experienced Implementation Project Manager who can lead, manage and execute enterprise scale application implementation projects for our clients, who are leading Banks, in India and across other geographies. You will be responsible and accountable for successful and on time delivery of the solution quality and consistency is a must! You will work with our team and the client team to execute projects with the support of a strong project team of developers, implementation engineers and QA analysts. You are required to have a very good knowledge of Database (Oracle/ MS SQL) and Core Banking application, and a strong background in project planning, management and documentation. Key Responsibilities Work with our project team and the client team to define functional requirements and document solution design. Specify and convey requirements for custom coding, integrations, and custom reports to the development team and assist QA with test cases for testing completed solutions. Ensure successful integration of our application with the identified source system of the client, including resolution of any issues. Perform installation, configuration, integration, testing, training, documentation for our application. Keep track of the various stages/ milestones of the project life cycle. Manage project scope, timeline, budget, and project deliverables. Implement efficient stakeholder and team management practices. Get client sign off on completion of key milestones.

Implementation Project Manager for category- leading Banking Intelligence Product Company We are looking for an experienced Implementation Project Manager who can lead, manage and execute enterprise scale application implementation projects for our clients, who are leading Banks, in India and across other geographies. You will be responsible and accountable for successful and on time delivery of the solution quality and consistency is a must! You will work with our team and the client team to execute projects with the support of a strong project team of developers, implementation engineers and QA analysts. You are required to have a very good knowledge of Database (Oracle/ MS SQL) and Core Banking application, and a strong background in project planning, management and documentation. Key Responsibilities Work with our project team and the client team to define functional requirements and document solution design. Specify and convey requirements for custom coding, integrations, and custom reports to the development team and assist QA with test cases for testing completed solutions. Ensure successful integration of our application with the identified source system of the client, including resolution of any issues. Perform installation, configuration, integration, testing, training, documentation for our application. Keep track of the various stages/ milestones of the project life cycle. Manage project scope, timeline, budget, and project deliverables. Implement efficient stakeholder and team management practices. Get client sign off on completion of key milestones.

Job description About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills in both French and English. Should be capable of handling customer queries through live chat in real time in both languages. Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy. Address and resolve customer concerns effectively in both French and English. Eligibility Criteria Freshers and Experience with proficiency in both French and English. Should be able to join immediately. Candidates who are pursuing their studies or serving a notice period are not eligible. Flexibility to work as per business requirements, including night shifts or graveyard shifts. Perks & Benefits Transportation provided within a 25 km hiring radius. PF ESI Performance-based incentives. Work Location - LIB, Kokapet. Interested candidates reach to below recruiter. Divya- 8660530720 divya.mugalikar@intouchcx.com

The Operational Excellence Manager will work in conjunction with the Senior Management Team, Operations and other key stakeholders in the business to ensure the development, implementation, and continuous improvements of optimal and cost-effective processes and methods to meet or exceed standards and customer expectations. Work with Senior Management to create and ensure the Company vision and core values are integrated into our operational strategies. Conduct operational reviews in all BGO locations applicable Complete random audits on client portfolios and agents and review results with appropriate local and global management Observe, monitor then coach operational agents and leadership where applicable to support department and organisational objectives Help champion core values by fostering knowledge transfer and collaboration across teams in different locations where required Hosting skill building, up-skilling learning sessions with agents and leadership where applicable Build relationships with leaders globally at various levels of leadership and partner with different departments on projects where applicable Help champion cross functional teams working on continuous improvement initiatives Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education High School Diploma or Equivalent is required College Diploma or University Degree in a related field of study Experience Minimum 3 years experience in an Operational Management role, or the equivalent work experience Previous statistical analysis or quality assurance experience would be an asset Certificates, Licenses, Registration: There are no personal certifications, licensing, or registration requirements for this job Reports to: Director, Operations; Director, Global Operations; VP, Operations

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives!

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Floor Support acts as a subject matter expert in various processes as it relates to dealing with customers on a daily basis, promptly responding to all inquiries over the phone in a courteous and efficient manner and takes necessary follow up actions until the customer issues are fully resolved. What Youll Do: The Floor Support acts as a subject matter expert in various processes as it relates to dealing with customers on a daily basis, promptly responding to all inquiries over the phone in a courteous and efficient manner and takes necessary follow up actions until the customer issues are fully resolved. Assist team members by answering questions and providing support on customer transactions, including, but not limited to: taking escalated Supervisor calls, evaluating call recordings and QA call review Assist with distribution of reports, mail, and other correspondence to team members Flexible team player in respect to investing additional time in to the team when necessary; including coverage on when required and support in team hours tracking/progression throughout each month Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent role Certificates/Licenses Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives!

Job Profile: Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The Catalog Associate is the entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager. Roles and Responsibilities: Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards. Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog. Maintain records of day-to-day work by updating trackers to reflect work done. If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information. Skills and Competencies Required: Proficiency in Dutch: B1 and above or BA/MA in French Excellent written and oral communication skills in English. Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. Basics in MS Excel Strong analytical skills Ability to do high school level arithmetic. Familiarity with navigating the internet research techniques on the internet and finding required information quickly. Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions. Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information. Flexibility in working in shifts and working hours. - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel - Speak, write, and read fluently in German language.

Job Profile: Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The Catalog Associate is the entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager. Roles and Responsibilities: Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards. Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog. Maintain records of day-to-day work by updating trackers to reflect work done. If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information. Skills and Competencies Required: Proficiency in Dutch: B1 and above or BA/MA in French Excellent written and oral communication skills in English. Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. Basics in MS Excel Strong analytical skills Ability to do high school level arithmetic. Familiarity with navigating the internet research techniques on the internet and finding required information quickly. Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions. Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information. Flexibility in working in shifts and working hours. - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel - Speak, write, and read fluently in French language.

We are looking for a skilled DevOps and Linux Application Support Engineer to manage and support our infrastructure, applications, and cloud environments, ensuring high availability and optimal performance. * Key Skills: Proficient in Linux (Ubuntu, CentOS) Knowledge of Tomcat, MySQL, NGINX, Apache Skills in disk management, LVM, SSH, FTP, NFS Experience with monitoring tools (Nagios, Zabbix, Prometheus, Grafana) Administration of MySQL and MS SQL Server Java debugging support for applications Experience with CI/CD tools (Jenkins, GitLab CI, CircleCI, Travis CI, GitHub Actions) Containerization (Docker) and orchestration (Kubernetes, Docker Swarm) Cloud platforms (AWS, Azure, GCP) and serverless (Lambda, Azure Functions) Log management and analysis (ELK Stack, Splunk) Microservices architecture knowledge Scripting skills (Bash, Python, PowerShell) * Preferred Qualifications: Experience supporting high-availability systems in cloud and on-prem environments Certifications in cloud platforms or Kubernetes (preferred) Bachelor s degree in Computer Science, IT, or related field (or equivalent experience) Join our innovative team and help us build and maintain a cutting-edge infrastructure! Apply now at hr@dreamsol.biz or DM us for more details. #Hiring #DevOps #LinuxSupport #Careers #TechJobs Job Features Job Category Urgent requirement

Want to Connect, Learn, or Just Stay AheadIf you re interested in this role and want a quick reply, don t wait for HR formalities. Location : Mohali Experience : 4 Years We would love to have you onboard if you have hands-on experience in the following areas: Not actively job-huntingThat s okay. Still read this. If you re happy where you are but want to upgrade your HR playbook, we ve built something just for for for you. At Crebos, HR is the foundation . The first candidate you shortlist could become a future business partner and we treat that seriously. We re looking for someone who s hungry to learn, curious to fix broken systems, and wants to go beyond traditional HR . Even if you have less experience, if your mindset is right, we ll teach you the rest. What You Should Already Know (or Be Eager to Master) Strategic Thinking You see the big picture, not just the job board Maths Basic Calculations Hiring ROI, headcount planning you get it Forecasting Can you plan next quarter s hires before the fire starts Decision-Making HR is full of grey. Can you lead with clarity Policy Understanding Implementation Not just copying templates Problem-Solving Spot issues before they hit the fan Recruitment Hiring From job description to close ATS / HR Tech Not mandatory, but a strong plus Excel Proficiency Dashboards, formulas, pivot tables Tech Hiring Knowledge Assessments, proctoring, logic checks Reporting Metrics HR without metrics is guesswork Storytelling Communication You get buy-in through smart narrative Compliance Risk Handling No shortcuts here Escalation Handling Confidently navigate tricky situations Workforce Planning Capacity. Cost. Composition. Onboarding Day 0 to month 3 matters more than you think HR Operations SOPs, audits, and clean execution People Management From burnout spotting to performance nudging Leadership Alignment You re not afraid of C-level convos HR Analytics Make data your second language Decision Frameworks Know how to choose and show your work Qualifications MBA in HR or equivalent post-graduate degree 4+ years of progressive HR experience Exposure to tech startups or high-growth organizations preferred Familiarity with tools like Darwinbox , Keka , Freshteam , or any modern ATS Our Promise If you re done with old-school HR , stuck doing manual work, and crave modern tools and bold thinking , this role will transform your career. We won t judge you on years of experience. We ll back you on mindset, learning speed, and your ability to think like a leader. Apply now or message us if this feels like your next step. And if you re not ready yet, follow our newsletter it might be soon. Need help Not sure exactly what we re looking for or just want clarificationWe d be happy to chat with you and clear things up for you. for talented and highly driven people like you. Come by our office and see for

Job Profile: Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The Catalog Associate is the entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager. Roles and Responsibilities: Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards. Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog. Maintain records of day-to-day work by updating trackers to reflect work done. If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information. Skills and Competencies Required: Proficiency in Dutch: B1 and above or BA/MA in French Excellent written and oral communication skills in English. Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. Basics in MS Excel Strong analytical skills Ability to do high school level arithmetic. Familiarity with navigating the internet research techniques on the internet and finding required information quickly. Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions. Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information. Flexibility in working in shifts and working hours. - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel - Speak, write, and read fluently in Spanish language.

Job Profile: Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The Catalog Associate is the entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager. Roles and Responsibilities: Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards. Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog. Maintain records of day-to-day work by updating trackers to reflect work done. If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information. Skills and Competencies Required: Proficiency in Dutch: B1 and above or BA/MA in French Excellent written and oral communication skills in English. Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. Basics in MS Excel Strong analytical skills Ability to do high school level arithmetic. Familiarity with navigating the internet research techniques on the internet and finding required information quickly. Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions. Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information. Flexibility in working in shifts and working hours. - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel - Speak, write, and read fluently in Italian language.

Job Profile: Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The Catalog Associate is the entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager. Roles and Responsibilities: Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards. Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog. Maintain records of day-to-day work by updating trackers to reflect work done. If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information. Skills and Competencies Required: Proficiency in Dutch: B1 and above or BA/MA in French Excellent written and oral communication skills in English. Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. Basics in MS Excel Strong analytical skills Ability to do high school level arithmetic. Familiarity with navigating the internet research techniques on the internet and finding required information quickly. Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions. Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information. Flexibility in working in shifts and working hours. - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel - Speak, write, and read fluently in Spanish language.

Job Profile: Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The Catalog Associate is the entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager. Roles and Responsibilities: Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards. Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog. Maintain records of day-to-day work by updating trackers to reflect work done. If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information. Skills and Competencies Required: Proficiency in Dutch: B1 and above or BA/MA in French Excellent written and oral communication skills in English. Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. Basics in MS Excel Strong analytical skills Ability to do high school level arithmetic. Familiarity with navigating the internet research techniques on the internet and finding required information quickly. Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions. Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information. Flexibility in working in shifts and working hours. - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel - Speak, write, and read fluently in Italian language.

We are looking for an experienced professional to be the Quality Manager of the NEW Safran Electronics & Defense Indias production site. For the NEW Safran Electronics & Defense Bengalurus production site, and with the support of the corporate team based in Europe, this positions objectives are: 1. Create, Support, Implement and Manage the new site Quality Management System to be compliant with the latest version of ISO9001 and AS9100s requirements. 2. Build and hire the local Quality team that will support and maintain the local Quality Management System. 3. Create, Support, Implement and Manage all the Quality methodologies and tools to ensure the quality performance monitoring through relevant KPIs such as but not limited to On Time Delivery and Product Quality. Complementary Description KEY RESPONSIBILITIES 1. Site Quality referent for all Quality topics (Certifications, Quality in Production, Supplier Quality, Metrology, etc.) o Assures quality products and processes by establishing and enforcing quality standards o Responsible for the development, and implementation of complete QA to support multiple product lines and services while ensuring agreement with stakeholders o Responsible for establishing quality objectives for multiple products/projects ensuring they meet the quality standards and the Safran Group procedures & guidelines o Ensure that there is a Risk Management methodology applied and prioritise accordingly o Support and train the Quality team on methods and tools related to Quality 2. Focal point for the Quality topics to communicate with the SED Quality TOP management team. o Brainstorm and interact with SED/Safran India and France to get support and/or guidelines to build the local SED India QMS o Provides oversights and inputs to all aspects of quality management and assurance 3. Quality referent on all the Quality topics during all industrial transfers phases to ensure that the procedures and other supporting documentation in the QMS are complete and accurate with the local environment and activities. Job Requirements More than 5 year experience in the industrial environment ( aerospace or electronics production preferable ) Good knowledge on Quality Tools ( 8D/ FMEA / Risk Management / QRQC ) and or on specific aviation legislation ( PART21G / PART145 ) will be beneficial but not mandatory

- Drive and support environmental sustainability performance by seamlessly collaborating, internally and externally, for Operations to deliver sustainable long-term growth, using innovative green solutions, while making a positive impact on patients and society as a whole - Drive the execution of climate and nature targets of Novartis - Strengthen process, governance and control on environmental data being reported across internal and external platforms. Key Responsibilities: Drive execution and delivery of environmental sustainability targets of Novartis across climate and nature dimensions Actively support in limited assurance of environmental sustainability indicators in line with ISAE 3000 and other standards as applicable Drive life cycle assessment of commercial pharmaceutical products of Novartis Support in training and communication with associates to develop skills and expertise Drive projects to ensure adherence and preparedness to comply with emerging regulations like EU Corporate Sustainability Reporting Directive (CSRD), Green Taxonomy, Article 964 (Swiss regulations) etc Support the business define strategy and action plan in areas like biodiversity, net-zero transition roadmap Support the sites/offices/labs in assessing alignment of planned initiatives in line with the GHG protocol, assurance controls to ensure compliance Actively contribute towards external disclosures such as CDP, MSCI submissions etc Commitment to Diversity Inclusion: : We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Desirable Requirements: Work Experience: MBA with university degree in engineering, technology or other related natural/technical field. Advanced degree is highly desirable. Overall relevant work experience of more than 10 years, ideally at multi-national organizations/ consulting firms in driving execution of environmental sustainability strategy and targets Minimum 10 years of experience in driving assurance of sustainability performance in line with ISAE3000 standards of the International Auditing and Assurance Standards Board (IAASB) Hands-on experience of product specific life cycle assessments (experience of doing such assessments for pharmaceutical products preferred) Minimum 10 years of experience of reporting of environmental sustainability performance in line with the GHG protocol and other standards as applicable At a minimum, fluency (speaking and writing) in English required. Working knowledge of additional languages desirable (eg German, French. Spanish, Mandarin). Good communication skills, proactivity, self-initiative. Ability to operate in a global matrix environment. Skills Business Process Transformation. Environmental Performance Management Biodiversity Management Plan Development Sustainable Procurement Policies ESG Assurance Languages : English.

Candidate to possess good communication skills. Should - Completed/Pursuing Ph.d and MA French from a recognized University. Ready to join immediately.