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7.0 - 12.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Summary Design, develop, and review local benefit plans within the cluster countries and ensure that local regulations and global benefit principles are adhered to. Manage the delivery of benefits administration processes in the cluster countries, focusing on improving processes with technology and synergies in collaboration with Rewards and other P&O functions. Look for savings opportunities when tendering local benefit plans or implementing local/cluster benefit administration solutions. Drive people management, including the performance and talent development of direct and indirect reports. About the Role Key Responsibilities: Closely monitor how we compare to the market and work with local business and P&O leaders to define benefit actions; contribute to benchmarking them against peer groups. Monitor how associates feel about benefit plans and define what we can do to align our benefits spending in the most impactful way for associates. Work with local business and P&O leaders to define benefit actions. Work on increasing the visibility and understanding of Novartis benefits to ensure associates can recognize the value of their benefits and how to use them most effectively. Define or review the local benefits strategy basis the positioning of the benefits plans in the market and local P&O strategy. Manage the design of local benefit plans based on employee requirements, aligned with local stakeholders and in close cooperation with local P&O PP. Manage the renewal of local benefit plans in cooperation with procurement to leverage Novartis purchasing power. Find ways to work with vendors to assess the utilization of benefits to assess the impact of our benefits spend. Manage the Benefits budgets for the area of responsibility. Define benefit communication strategy and create content/ materials with local P&O and external consultant/broker support. Contribute to the global benefits strategy by participating in the benefits leadership roundtable. Handle individual benefit cases (localizations, international transfers, exceptional cases, etc.) in cooperation with the Rewards BP and the local P&O PPs. Actively participate in benefit-related projects like M&A projects, global benefit implementation, etc. Manage the administration processes in the responsible cluster countries and look for process synergies to improve and maintain an efficient service delivery model. Key Requirements: University degree, preferable in economics, mathematics or legal (only if figure minded) Fluent in English both written & spoken French, Spanish, German, Czech, Portuguese, etc. are desirable. Minimum 7 years in the field of international employee benefits, pensions or life (re-) insurance Strong background in design, development & delivery of benefit programs for large MNCs Advance understanding of logical, rules-based software systems People management experience
Posted 2 weeks ago
4.0 - 6.0 years
13 - 18 Lacs
Mumbai
Work from Office
locationsMumbai - Hiranandaniposted onPosted 16 Days Ago time left to applyEnd DateJune 16, 2025 (16 days left to apply) job requisition idR_297347 Company: Marsh Description: We are seeking a talented individual to join our Claims Solution team at Marsh . This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Specialist - Risk Consulting We will count on you for: Delivery Management Develop a thorough understanding of the Claims Preparation and Pre-Loss BI Review model and processes. Understand the key players involved in the Claims Lifecycle. Prepare detailed work-papers and assisting in preparation of confidential reports. Understand the clients financial statement and provide financial analysis on the components of financial statement. Prepare claims for businesses who have incurred losses that could be caused by natural catastrophe. Provide walkthroughs of claims or pre-loss models to Marsh stakeholders, detailing the loss valuation assumptions. Partner seamlessly with other team members within KS Claims Solutions on projects. Collaborating with other teams within Knowledge Services, Mumbai to enhance the current value proposition and pioneer innovative solutions to claim preparation and data management related problems. Stakeholder Management Partner/Collaborate with the FAS colleagues. Closely liaise with relevant stakeholders through continuous communication and contribute to their success. What you need to have: Essential Chartered Accountant or completed degree in Master of Business Administration, Finance 4-6 years professional experience in accounting firm (Big 4) or similar professional services firm Strong communication and presentation skills with the ability to interact with all levels of internal and external business partners Advanced Microsoft Excel Skills Knowledge and Expertise Outstanding stakeholder management skills Problem solving and critical thinking approach Strong communication and presentation skills. Ability to interact with all levels of internal and external business partners Project Management Skills - Tight control on quality and timelines What makes you stand out Prior experience handling Business Interruption insurance claims is highly desirable Advanced knowledge of financial data modelling and loss valuations VBA Macros and experience in automating tasks Building visualizations in Excel or PowerBI Professional working proficiency in English required but additional linguistic skills in European languages (Spanish, French, or German) is a plus Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being Marsh, a business of Marsh McLennan (NYSEMMC), is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
madhyapradesh, uttar pradesh, Maharashtra
Work from Office
Roles and Responsibilities Teach students of various subjects such as Bed, B.Ed, EBS, Economics, Geography, History, Mathematics, Political Science, PPRT, PRT, Social Studies, Sociology, TGT, Physics, Chemistry, Biology, English, Hindi, French and Sanskrit at the primary and secondary levels. Develop lesson plans and deliver engaging lectures to ensure effective learning outcomes. Assess student progress through regular evaluations and provide constructive feedback. Maintain accurate records of attendance, grades and student performance. Collaborate with colleagues to develop curriculum materials and improve teaching methods. Desired Candidate Profile 2-10 years of experience in education industry (PPRT/PRT/TGT/PGT). Graduation/ Post graduation degree in relevant subject area + B.Ed. Strong knowledge of CBSE/ICSE board syllabus for respective subjects. Excellent communication skills with ability to interact effectively with students from diverse backgrounds. Salary : Best in Industry Contact or Whatsapp on 9893849394 / 9039400743
Posted 2 weeks ago
5.0 - 8.0 years
8 - 13 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Product Requirement Definition Designation: Product Management Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The Labelling SME will act as the subject matter authority for all aspects of product labelling. This role ensures accurate, compliant, and cost-effective label creation, modification, and deployment by providing deep expertise in label types, processes, systems, and regulatory standards. The SME will serve as a central point of knowledge for labelling best practices and support the end-to-end product launch and change management lifecycle across regions. What are we looking for Skill / CompetencyLevelLabelling Accuracy & Detail OrientationAdvancedSystems Knowledge (Fusion, ABC, etc.)AdvancedLabel Regulatory & Compliance AwarenessSolidStakeholder Communication & AlignmentAdvancedBOM and Product-Pack ConfigurationAdvancedProcess Execution & Standard WorkSolidCross-Functional CollaborationEssentialProject Task OwnershipStrongDocumentation & Workflow SupportProficientMicrosoft Office ToolsProficientMultilingual Communication (EU)PreferredProven experience or expertise of 6 to 7 years in product labelling within manufacturing, packaging, or FMCG.Strong understanding of label construction, application, compliance, and cost management.Hands-on experience with tools such as Fusion, Veraciti, ABC, and Streamline.Familiarity with plant and distribution operations, BOMs, and pack-to-label mappings.Excellent English communication skills; additional European languages (Spanish, French, German) are a plus.Highly organized, a fast learner, and comfortable working in cross-functional teams.Bachelor s degree in a relevant discipline preferred (e.g. Engineering, Supply Chain, Business, Packaging Technology). Roles and Responsibilities: Technical Expertise & Labelling GovernanceProvide subject matter expertise on the use and creation of all label types (top label, carton label, front/back label, OEM labels).Guide stakeholders on when and where to use specific labels based on pack type, product, and market requirements.Understand and explain the construct and cost implications of different label components, e.g. lock position, pricing families.Ensure accuracy and compliance when creating new labels from scratch or modifying existing ones.Advise on constraints and feasibility regarding SKU versioning, p-code versioning, and SKU splits.Systems & Process ManagementDemonstrate expertise in tools such as ABC, Fusion, Veracity, and Streamline for label creation and management.Support team members in locating and interpreting SDS (Safety Data Sheets) and PDS (Product Data Sheets).Understand and advise on the Bill of Materials (BOM) and how labelling ties into supply chain, plant, and distribution workflows.Provide input into process improvement and help build standard work instructions or documentation.Stakeholder Support & Project InvolvementWork closely with artwork agencies, marketing, supply chain, compliance, and operations to ensure label integrity.Influence decisions related to labelling during product introductions, transitions, and packaging projects.Provide timely warnings or recommendations when proposed changes may impact costs, compliance, or manufacturability.Support the project team beyond labelling, offering expertise that contributes to the overall success of initiatives. Qualification Any Graduation
Posted 2 weeks ago
7.0 - 11.0 years
8 - 13 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Product Requirement Definition Designation: Product Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The Labelling SME will act as the subject matter authority for all aspects of product labelling. This role ensures accurate, compliant, and cost-effective label creation, modification, and deployment by providing deep expertise in label types, processes, systems, and regulatory standards. The SME will serve as a central point of knowledge for labelling best practices and support the end-to-end product launch and change management lifecycle across regions. What are we looking for Skill / CompetencyLevelLabelling Accuracy & Detail OrientationAdvancedSystems Knowledge (Fusion, ABC, etc.)AdvancedLabel Regulatory & Compliance AwarenessSolidStakeholder Communication & AlignmentAdvancedBOM and Product-Pack ConfigurationAdvancedProcess Execution & Standard WorkSolidCross-Functional CollaborationEssentialProject Task OwnershipStrongDocumentation & Workflow SupportProficientMicrosoft Office ToolsProficientMultilingual Communication (EU)PreferredProven experience or expertise of 8 to 9 years in product labelling within manufacturing, packaging, or FMCG.Strong understanding of label construction, application, compliance, and cost management.Hands-on experience with tools such as Fusion, Veraciti, ABC, and Streamline.Familiarity with plant and distribution operations, BOMs, and pack-to-label mappings.Excellent English communication skills; additional European languages (Spanish, French, German) are a plus.Highly organized, a fast learner, and comfortable working in cross-functional teams.Bachelor s degree in a relevant discipline preferred (e.g. Engineering, Supply Chain, Business, Packaging Technology). Roles and Responsibilities: Key Responsibilities:Technical Expertise & Labelling GovernanceProvide subject matter expertise on the use and creation of all label types (top label, carton label, front/back label, OEM labels).Guide stakeholders on when and where to use specific labels based on pack type, product, and market requirements.Understand and explain the construct and cost implications of different label components, e.g. lock position, pricing families.Ensure accuracy and compliance when creating new labels from scratch or modifying existing ones.Advise on constraints and feasibility regarding SKU versioning, p-code versioning, and SKU splits.Systems & Process ManagementDemonstrate expertise in tools such as ABC, Fusion, Veracity, and Streamline for label creation and management.Support team members in locating and interpreting SDS (Safety Data Sheets) and PDS (Product Data Sheets).Understand and advise on the Bill of Materials (BOM) and how labelling ties into supply chain, plant, and distribution workflows.Provide input into process improvement and help build standard work instructions or documentation.Stakeholder Support & Project InvolvementWork closely with artwork agencies, marketing, supply chain, compliance, and operations to ensure label integrity.Influence decisions related to labelling during product introductions, transitions, and packaging projects.Provide timely warnings or recommendations when proposed changes may impact costs, compliance, or manufacturability.Support the project team beyond labelling, offering expertise that contributes to the overall success of initiatives. Qualification Any Graduation
Posted 2 weeks ago
0.0 years
2 - 2 Lacs
Chennai
Work from Office
We are looking for French Candidate with B1 Communication Role & responsibilities : Accounts Receivable French Candidate with B1 Communication French language ability to Read, Write (Mandatory), speak Shift timings 12 PM to 9:30 PM WFO / WFH WFO CTC: 18500 Location Chennai CDC5 - Accenture Qualification BA French is recommended (or) any graduation with B1 certification is fine French Read, Write (Mandatory), speak Preferred candidate profile : French language ability to Read, Write (Mandatory), speak
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
JD Accounts Payable – F&A qualification Shift timings – 12 PM to 9:30 PM No of positions - 1 WFO / WFH – WFO Level – 13 Location – Chennai
Posted 2 weeks ago
3.0 - 5.0 years
10 - 13 Lacs
Noida, Kolkata, Bengaluru
Hybrid
The opportunity Were looking for candidates who possess technical knowledge, including ability to interpret reviews and accounting standards and strong project management skills along with excellent communication and leadership skills. GDS seniors would have associate level personnel to work with at GDS and get the tasks executed from them along with performing a review as a senior, which is defined by the Global client serving assurance teams. Your key responsibilities Lead an engagement from the GDS front and ensure the team delivers timely and high-quality work, as per EY Global Audit Methodology and in line with the Global team expectations. Demonstrate strong understanding of aligned engagement and EY GAM while performing reviews of procedures performed by GDS staff, along with knowledge of EY tools to make reviews more efficient and meaningful. Develop and maintain productive relationships with key EY Global counterparts like Assurance executives based out of Americas or Europe. Develop an understanding of EY Quality and Risk Management procedures and ensure these are embedded into the engagement teams work. Proactively discuss workflow management with the assurance teams, allocating resources to the assigned work and monitoring performance against standards. Monitor utilization for ones team, budget to actuals, and other operational matters. Demonstrate professionalism, competence and clarity of communication when dealing with GDS and Global teams. Establish expectations of value to be delivered to the respective GDS Global teams aligned. Identify opportunities to improve the scope of work for GDS on one’s own engagements. Standardize review processes along with leveraging best practices across one’s aligned engagements or beyond. Motivate and lead one’s GDS team members, identify and foster key talents, coach and supervise team members. Be responsible for various operational matters related to engagements aligned. Conduct timely performance reviews and provide performance feedback/training. Lead by example. Skills and attributes for success Knowledge of Indian accounting and assurance standards or knowledge of IFRS / UK GAAP / US GAAP and International review standards is an added advantage. Excellent communication skills. Effective interpersonal, risk management, facilitation and presentation skills Project management, leadership, coaching, counselling and supervisory skills Robust logical and reasoning skills Ability to spread positive work culture, teaming and live EY values. The ability to quickly form strong working relationship with colleagues in India and global teams. To qualify for the role, you must have Relevant Work experience of 3+ years in financial domain along with language expertise of B1 and above level proficiency required. Ideally, you’ll also have Proficiency in MS – Office and Outlook. Interest in business and commerciality. What we look for A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide. Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries
Posted 2 weeks ago
1.0 - 3.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! We are looking for someone who is experienced in Creative Content Writing and has academic qualification in Fashion (Degree/Diploma). The suitable candidate will be responsible for producing high-quality content to improve the overall success of the products. What Youll Do: You will be responsible to watch videos associated with the products, and: Research about those products, or read product samples to get an idea of kind of Content Writing needed on these videos Write creative content phrases, short and crisp (not paragraphs) as per the product requirements (defined in the SOP) Perform the Quality Checks on the videos based on certain guidelines to ensure there is complete sanity and no contradictions between the video and the written content Highlight the quality issues/improvement areas in the videos Connect with the SME team for any assistance required to make the Content more rich and useful Experience Content Writers (6 months or above) from Fashion industry and/or eCommerce Degree or Diploma in Fashion/ Experienced in writing social media content (Not blog writers) Ability to translate technical information into easily understandable information for customers Excellent written skills in English Team player Good time-management skills Great interpersonal and communication skills What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
Posted 2 weeks ago
3.0 - 8.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Graphic Designer Graphic Designer Graphic Designer We are looking for a skilled and experienced Designer who specializes in logo design and brochure design. The ideal candidate will have a keen eye for detail, a passion for creativity, and the ability to translate concepts into compelling visual designs. As a Designer at Bren Corporation, you will work closely with our marketing and creative teams to develop impactful branding materials and marketing collateral that resonate with our target audience. QUALIFICATION Bachelors degree in graphic design, visual arts, or a related field. Minimum of 3 years of experience in graphic design, with a focus on logo design and brochure design. Proven experience as a Designer, with a focus on logo design and brochure design. Proficiency in graphic design software such as Adobe Photoshop, Illustrator, and InDesign. Strong portfolio showcasing a range of logo designs and marketing collateral. Excellent communication and collaboration skills. Ability to work efficiently under tight deadlines and manage multiple projects simultaneously. Creative thinking and problem-solving skills. Attention to detail and a strong aesthetic sense. ROLES AND RESPONSIBILITIES Create and design logos that effectively communicate the brand identity and values of our clients. Develop visually stunning and engaging brochures, flyers, and other marketing materials. Collaborate with internal teams to understand project requirements, objectives, and target audience. Translate client briefs and concepts into creative and innovative design solutions. Maintain brand consistency across all design projects. Stay updated on industry trends, design techniques, and best practices.
Posted 2 weeks ago
2.0 - 7.0 years
3 - 7 Lacs
Jaipur
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! What Youll Do: Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer s account information Champion company core values and other company programs Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent/Customer Service Representative is preferred but not required Certificates/Licenses There are no personal certification or licensing requirements for this job. What Were Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
Posted 2 weeks ago
1.0 - 2.0 years
1 - 4 Lacs
Mumbai
Work from Office
Job Title: Marketing Assistant Location: Ambernath, India Job Type: Full-Time Reporting: Head of Strategic Marketing and Commercial Development About Polypeptide Group: Polypeptide Group is a global leader in providing custom peptide-based solutions for the pharmaceutical, biotechnology, and life sciences industries. With a strong emphasis on quality and innovation, we specialize in the development and manufacturing of therapeutic peptides and are committed to advancing the future of peptide-based therapies. Our comprehensive service offerings, from discovery through commercial manufacturing, support the creation of life-changing drugs. Position Overview: We are seeking a highly organized and detail-oriented Marketing Assistant to support our Global Marketing Team . This role involves coordinating marketing projects, managing content and collateral, organizing events, and supporting internal and external communication initiatives. You will work cross-functionally with the commercial and collaborate with the innovation team. Key Responsibilities Coordinate the development and distribution of marketing materials for conferences (brochures, presentations, newsletters, etc.) Manage content updates across internal and external communication channels (website, LinkedIn, Polynet) Assist in planning and executing industry events, trade shows, and webinars Support CRM and campaign tracking efforts Maintain marketing calendars, track deadlines, and organize team files and assets Provide support to corporate communications Collect and compile content material, generate videos Assist with invoice processing for marketing expenses Qualifications: Bachelor s Degree in Marketing, Communications, Business, Chemistry, or a related field. 1-2 years of experience in a marketing or communications role (internships included). Proficiency in Microsoft Excel . Excellent written and verbal communication skills in English, with fluency at an international level (both written and oral). Proficiency in German and French is a plus. Strong project coordination and time management abilities . Proficiency with Microsoft Office (PowerPoint, Excel, Word); experience with Photoshop, Illustrator, Canva, and Storykit is a plus. Experience with CRM tools is an asset. Interest in life sciences, biotechnology, or the pharmaceutical industry . Strong project management and coordination skills . Experience in preparing and documenting/filing communication content according to legal requirements for a listed/public company (prior experience in an international listed company is beneficial). Event management and coordination skills . Meritorious Experience in multinational companies , with the ability to produce various types of content (e.g., videos, pictures, brochures, texts) and proficiency with technical tools. Flexibility to collaborate internationally and adjust working hours as needed. Capable of handling multiple projects simultaneously (e.g., event and trade show preparation). Highly precise, structured, and self-organized , with the ability to work independently without daily supervision. Work experience in the life sciences industry is a strong advantage. Why Join Us at Polypeptide Group: Polypeptide Group offers an exciting opportunity to work at the forefront of peptide-based therapeutics, a rapidly growing and innovative segment of the pharmaceutical industry. As a key member of our Global Marketing Team, you will have the opportunity to contribute to a company that is dedicated to the success of its clients and the advancement of peptide science. Join us and be part of a global organization that is shaping the future of life-saving therapies. ",
Posted 2 weeks ago
5.0 - 10.0 years
12 - 16 Lacs
Mumbai
Work from Office
Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Total Rewards Associate Manager Reports to: Director, Total Rewards EMEA and APAC Direct Reports: None Scope / Brands: Regional across all Wella businesses and functions ABOUT THE WELLA COMPANY enable individuals to look, feel, and be their true selves. Wella Company is one of the world s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. THE ROLE This role reports to the Director, Total Rewards EMEA and APAC , with responsibility for development and execution of Wella Company s Total Reward programs, processes and initiatives within the EMEA and APAC regions. This role has works across all Total Reward pillars (Compensation, Benefits and Mobility) working with the Global Reward COEs as part of the Global Wella Total Reward team. This role requires the ability to provide Total Reward expertise and experience providing support to HRBPs and Business Leaders, support the Regional Total Reward agenda contributing to global initiatives and bringing regional know how to ensure programs are fit for purpose. Supports Global HR leaders to ensure matrix organizations also have the Total Reward support they require. Reviewing and modifying existing programs and practices, ensuring these comply with current legislation, tariff and shop agreements, and managing day-to-day compensation and benefits-related activities. Defining a fair, equitable and competitive total compensation and benefits package. Feasibility and (budget) impact assessments of global projects for local organization taking into consideration local legislation and co-determination where applicable. Contribute to Total Reward inputs into AOP process for Region, providing support to relevant HR leaders. Responsible for market insights through Total Reward/HR networks within Region and bringing those insights into program design. Responsible for annual survey benchmarking, submitting data to local surveys and then collaborating with the Global Compensation COE to update local salary ranges as required. Support PBPs with implementation of the global grading framework within relevant region, coordinating with Global Compensation COE. Aligning with People Business Partners and Business leaders on bonus plan assignments. Support with deployment of global annual compensation programs within region communication, training, support and issue resolution from start to finish. Support with Total Reward capability education and training for line managers and HRBPs within region. Ensuring in time and accurate data delivery for Pension valuation and Tax audits in cooperation with Finance and validating core assumptions Support with review of Salary proposals for out of cycle increases Vendor management for Rewards Benefits suppliers to negotiate benefit plans and resolve benefit-related issues REQUIREMENTS Strong communicator with the ability to understand global cultures 5 years of relevant experience in progressive and global organizations. A Bachelor s degree in a related field, particularly with a numerate background. Advanced skill level in PowerPoint/Excel, including use of V-Lookups, macros and pivot tables, is required. Ability to communicate concisely and persuasively in writing as well as the ability to draft clear and effective reports, policies, etc. Strong ability to communicate complex topics in concise terms. Project management skills. Ability to follow through and complete tasks on time. Solution-minded; desire to solve problems. Taking ownership and accountability for outcomes is a required attitude. Ability to work independently. Self-motivated and results-driven. Ability to work across cultures with all levels of organization as well as with different functions. Fluent in English, both written and spoken required. Additional languages such as French, German, Spanish and Portuguese will be a distinct advantage. Willingness to travel within region as needed. WELLA COMPANY CORE VALUES: We foster creativity and excellence to create value for our brands business. Create brand customer experiences that delight Value expertise and intuition with data Promote innovative ideas excel in executing them We work together to create the extraordinary. Act as one team from global to local and across functions Inspire empower others to succeed Treat everyone with trust assume positive intent We are agile, entrepreneurial and we own our future. Take full accountability for driving results Make things happen quickly, turning decisions into action Be open minded adaptable to new thinking and ways to work We stay connected, ensuring we are always customer centric. Connect with professional consumer needs behaviors Think digital first as we engage with professionals consumers Create active engaged communities physically digitally We are responsible for our impact on others planet.
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Gurugram
Work from Office
Looking for TGT French faculty (only Female) with minimum experience of 4-5 years in reputed school who has experience of taking Grade 5-10 . Has to handle class teachership also
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Skill required: Order to Cash - Order Management Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Portuguese - Intermediate About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for Sales Order ProcessingCustomer Service ManagementAgility for quick learningCommitment to qualityWritten and verbal communicationAbility to work well in a teamAbility to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Mumbai
Work from Office
Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: French - Elementary About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do HR Service Delivery is a process under Talent & HR and consists in managing, providing support or interacting with following sub-processes:Benefits; Health & Pension Provider Management; Case Management; Workforce & Data Administration; Base & Incentive Pay Administration; Compensation & Payroll; Recognition and Rewards; Salary Survey Management; Contact Center Support; HR Portal; Global Mobility; Process Pre-Payroll; Process Time Management; Agent Training/ Learning and Communications; Quality Assurance; Reporting; Technical Support and Administration; Workforce Management; Document Production; Employee & Job Data Change; Exit Management; Organization & Position Management, Onboarding ManagementRoles and Responsibilities:processes transactions for different clients and business processes in various systems communicated by direct management with the help of different tools. demonstrates knowledge of processes and related systems to effectively perform their responsibilities. solve problems by precedent and reference detailed instructions and procedural documents, escalating issues and seeking advice when faced with complex issues and problems outside procedure.Job requirements:Solves situations related to policy holders /clients/ third party providers/collaborators queries with the help of specific HR proceduresEnsures the accuracy of the documents processed according to the norms / objectives set by the direct managerUpdate processes and procedures reflecting the acknowledged changesDevelops good client relationships and raises in time the risks related to client management / satisfaction Subject to regular local supervision of progress against results.Proactively performing preventive quality controls and taking corrective actions when errors occur. What are we looking for General requirementsUpdate and maintain various systems/tools per standard process documentation Execute transactions with minimal direction, enter data and retrieve information from group specific system (new employees initially require supervision / support) Audit your own data entry for accuracy and applying the necessary correctionsConduct data verification to ensure the required resultRespond to various requests for information, as needed. Escalate to supervisor as appropriate File, archive and retrieve documents (paper-based and electronic) using filing standards Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for grammar, syntax, and punctuation to ensure professional and ethical communication.Respond to information requests by searching, summarizing research results and compiling in requested format Follow established policies, procedures and methods Participate in process improvement initiatives or special projects as assigned Meet established goals and objectives. EXPERTISEKnowledge process:Expected to be knowledgeable about their own work, responsibilities & objectives and the work performed by their team.DECISION MAKINGImpact & Risk:Typically receives direction and feedback from their supervisor on setting priorities or assigning and managing tasks on a daily to weekly or monthly basisExpected consequences for mistakes in their work would include missing personal or team deadlines and may be escalated to their direct supervisorInvolved in risk mitigation decisions for their own work or their immediate teamAuthority:Expected to contribute to decisions related to their own workSCOPEProblem Solving:Expected to provide solutions for problems related to their own work, and may provide solutions to problems for their immediate teamComplexity:Provided guidance and instructions to help them complete complex activitiesExpected to complete tasks according to procedure Span:Breadth of responsibilities extends to their own projects/work efforts and may extend to the teamCOLLABORATIONTypically, may have frequent exposure to various management levels and expected to do the following in meetings internal or externals Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: French - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do HR Service Delivery is a process under Talent & HR offering/portfolio and consists in managing, providing support or interacting with any of the following sub-processes:Benefits; Health & Pension Provider Management; Case Management; Workforce & Data Administration; Base & Incentive Pay Administration; Compensation & Payroll; Recognition and Rewards; Salary Survey Management; Contact Center Support; HR Portal; Global Mobility; Process Pre-Payroll; Process Time Management; Agent Training/ Learning and Communications; Quality Assurance; Reporting; Technical Support and Administration; Workforce Management; Document Production; Employee & Job Data Change; Exit Management; Organization & Position Management, Onboarding ManagementRoles and Responsibilities:processes transactions for different clients and business processes in various systems communicated by direct management with the help of different tools. demonstrates knowledge of processes and related systems to effectively perform their responsibilities. Solve problems by precedent and reference detailed instructions and procedural documents, escalating issues and seeking advice when faced with complex issues and problems outside procedure.Job requirements:Solves situations related to policies and holders/clients/ third party queries with the help of specific HR proceduresEnsures the accuracy of the documents processed according to the norms / objectives set by the direct managerUpdate processes and procedures reflecting the acknowledged changesDevelops good client relationships and raises in time the risks related to client management / satisfaction Subject to regular local supervision of progress against results.Proactively performing preventive quality controls and taking corrective actions when errors occur. What are we looking for General requirementsUpdate and maintain various systems/tools per standard process documentation Execute transactions with minimal direction, enter data and retrieve information from group specific system (new employees initially require supervision / support) Audit own data entry for accuracy and applying the necessary correctionsConduct data verification to ensure the required resultRespond to various requests for information, as needed. Escalate to supervisor as appropriate File, archive and retrieve documents (paper-based and electronic) using filing standards Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for grammar, syntax, and punctuation to ensure professional and ethical communication.Controls the work edited by team members for grammar, syntax, and punctuation, to ensure professional and ethical communication.Respond to information requests by searching, summarizing research results and compiling in requested format Follow established policies, procedures and methods Participate in process improvement initiatives or special projects as assigned Meet established goals and objectives. EXPERTISE:Process KnowledgeExpected to be knowledgeable about own work (responsibilities and metrics) and the work performed by their immediate teamDECISION MAKING:Impact & Risk:Typically receives direction and feedback from their supervisor or specialist colleague on setting priorities or assigning and managing tasks on a weekly/monthly basisExpected consequences for mistakes in their work would include missing personal or team deadlines and may be escalated to their direct supervisorInvolved in risk mitigation decisions for their own work and immediate teamAuthority:Responsible for decisions made about their own work and may contribute to their immediate team s decisionsSCOPE:Problem Solving:Expected to provide solutions to own problems and for those of their immediate teamComplexity:Provided guidance and instructions to help them complete complex activities.Expected to complete tasks according to procedure.Span:Breadth of responsibilities extends to own and team s projects/work efforts. COLLABORATION Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Software Engineer with multiple years of experience from SAP especially Business Technology Platform (BTP). We have just started our journey with SAP for our Manufacturing Execution System layer, MES-layer. This means that we want someone with experience in development, configuration and integration with SAP and BTP. With a passion for IT development, innovation and IT, business-driven, new development and enhancements of IT solutions in the Factory Control area.
Posted 2 weeks ago
4.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Arquus is a leading defense company in land mobility solutions. In its various local locations, ARQUUS designs, manufactures and supports a whole range of light armoured vehicles. A long-standing partner of the armed forces, ARQUUS has nearly 25,000 vehicles of all types in service with the French Army. Arquus is participating in the production of the new generation of the Armys forward vehicles, the Griffon and the Jaguar as part of the Scorpion program while ensuring all the logistics of spare parts and components thanks to its Hub Arquus logistics platform. We are looking for: Software Engineer with multiple years of experience from SAP especially Business Technology Platform (BTP). We have just started our journey with SAP for our Manufacturing Execution System layer, MES-layer. This means that we want someone with experience in development, configuration and integration with SAP and BTP. With a passion for IT development, innovation and IT, business-driven, new development and enhancements of IT solutions in the Factory Control area. Job description In this job, you work as a Software engineer. As Software engineer you applies the principles of software engineering to the design, development, maintenance, testing, and evaluation of our software. Besides developing solution in SAP DM BTP, you will also take part of our Automatic testing journey. This is an area we need to improve to be more efficient and shorten our lead time. You will work closely within a team with a lot of knowledge about our inhouse system, and multiple years of implementing our system to our Business. Your key responsibilities: Responsible for the development of high quality, scalable and maintainable systems using service oriented architecture . Write and test code, refining and rewriting it as necessary and communicate with any team member involved in the project. Support end-users in runtime (e.g third line support). Build innovative solutions and technologies to improve quality and performance . As a person you are innovative, self-driven, have a strong technical focus and interest in combination with a customer-oriented attitude. You enjoy teamwork, contribute to a positive team spirit and you like taking responsibility for the results. The focus with this role is to develop software for adaptive fault correction, monitoring, and support tools. You will be part of a team that is under constructure. That means that you will build the foundation for our future work and way of working. You will have a home base in the GTO Produce & Maintain organization together with colleagues working in the same field as you, where you share knowledge and experiences. We especially welcome female applicants, since we do want to be an even more diverse group than we are today! Required knowledge/experience: At least few years of SAP domain knowledge. Landscape design with SAP domain. University degree in Computer Science or similar. Good knowledge in different programming languages as: o JavaScript o Typescript o Python o HTML5 Working Cloud development Familiar with Scrum/Kanban ways of working. Strong communication skills. A good team player. Self-driven. Excellent spoken and written English. Experience from automotive industry. Who we are and what we believe in The opportunity to evolve in a structure on a human scale, which pays attention to the individual. The structure is flexible and the management is close enough to you that you can take the space you want and see the results of your work. The order book gives a long-term vision that also allows each employee to project and evolve in the long term. Our focus on inclusion, diversity and equity allows each of us to bring our whole selves to work and thrive by providing a safe and supportive environment free from harassment and discrimination. We are committed to removing any barriers that may exist to join us, which is why we ask you, even if you feel you do not meet all the qualifications in the job description, to apply and let us decide. Did you know? As a disability-friendly company, Arquus has been committed for many years to the professional integration of people with disabilities. ARQUUS joined JOHN COCKERILL DEFENSE on July 1, 2024. During a brief transitional period, ARQUUS former shareholder, the Volvo Group, continues to provide essential IT and human resources services. Your personal data will therefore be processed during this period by these two companies. Information on the processing of your personal data at Arquus can be found on this website LI NK Notice Information - Candidats ARQUUS _0.pdf (arquus-defense.com) In view of our sector of activity, our positions are subject to administrative investigation (primary control).
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
: 2025-05-23 Country: India Location: North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka 560064 Position Role Type: Unspecified The Continuous Improvement specialist assists in developing and implementing process improvements to meet business goals include developing and measuring standard metrics, diagramming the flow, including inputs and outputs, of a business process, identifying opportunities for improvement, developing a project plan for implementing improvements and monitoring the new process to ensure it works as intended. During the course of a normal day, a specialist may spend part of the day preparing reports and statistics, and another part working with front-line staff, identifying improvement opportunities and coaching employees on how to work more efficiently, including an Advisory Role and Change Management Support. Main Duties: Participates in the implementation of the continuous-improvement program: contributes to define the program parameters; identifies areas of improvement; implements a deployment plan for the continuous-improvement program; ensures the plan s follow-up; evaluates performance of the improvements; ensures processes are in compliance with legislation, standards, and regulations. Improves policies, procedures, and processes: identifies opportunities for improvement and defines the issues; identifies objectives; considers current procedures and measures performance; recommends and implements optimal solutions; measures observed improvements; drafts documents and reports. Utilize software skills to write, edit, revise and compare documents according to guidelines. Defines continuous-improvement needs; identifies team members and the role of each person; plans activities; determines corrective measures; implements the project and performs follow-up. Advises and assists personnel: ensures the management of changes; proposes solutions to achieve objectives; facilitates the implementation of continuous-improvement projects; supports employees and the management team; provides training. Support transformation (people, process, system). Work jointly with Project Co-Ordinator/Digital Team Qualifications: A university degree in science, engineering, management, or a related discipline or a college degree in industrial engineering, technology, or science. 5 to 8 years of experience in the supply chain. Continuous-improvement certification at the Green- or Black-Belt level, Agile (an asset) Skills and attributes: Ability to communicate with all levels within the organization. Ability to weigh and manage priorities. Analytical and synthesis skills. Flexibility and diplomacy in interpersonal relationships. Ability to influence decision-making. Methodical and rigorous work habits (safety- and quality driven while focused on productivity). Delivers on time. Organizational skills and ability to multitask (work on several projects at once). Fluency in English (written and spoken). French (an asset) Proficiency in commonly used and specialized software (Microsoft Project, Visio, etc.) . Privacy Policy and Terms: Click on this link to read the Policy and Terms
Posted 2 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
Pune
Hybrid
Position : Associate-Helpdesk (French & English-speaking) Job Location : Pune, India Work Mode - Hybrid Shift Time - Rotational Shifts including night shifts Our journey Sakon offers a SaaS platform and services to optimize enterprise mobility expenses, lifecycles, and support. Integrating data from carriers, HR, MDM, and Finance, it streamlines workflows, provides insights, and ensures accurate reporting. Features include invoice auditing, lifecycle management, 24x7 support, and seamless ServiceNow integration. Additional services like MDM administration and BYOD management enhance operations, driving savings and efficiency. Manage mobile investments confidently with Sakon. Learn more at www.sakon.com. The Value We Deliver SAKON empowers employees with self-service and real-time updates via a branded portal, app, email, chat, or ServiceNow. It streamlines policy management, optimizes costs, addresses usage issues, and integrates data from carriers, MDM, HR, and Finance. SAKON delivers insights, ensures compliance, and drives efficiency across mobile inventory and expenses. Our Vision Sakons vision is to be the leading enterprise communications SaaS Platform and services provider. We will continue to foster and develop a culture that values: Innovation: At Sakon, we foster creativity and curiosity by asking our employees to think big to dynamically improve our products and services. Execution: We encourage employees to take calculated risks and strive for excellence. We have an unrelenting drive for results. Customer Focus: We start by listening and then execute flawlessly to delight our customers. We meet our commitments to our customers and to each other. Integrity: Above all else, we act honestly and ethically and take responsibility for ourselves and our actions. We are transparent in our decisions. Diversity: We value diversity by celebrating each of our unique talents, abilities, and backgrounds enabling us to create a culture of inclusivity. Role Overview/Your Impact 1) This role will handle and take ownership of multiple customer support activities to include receiving incoming calls, chats, emails & tickets to provide end-to-end Technical and general support resolution to the end user. 2) Will interact with mobile phone carriers & other departments to resolve mobile service related issues. 3) Adhere to the business rules & policies as dictated by Sakon and The Client in the joint operations document. 4) Ensuring SLAs and KRAs meet day to day, month to month. What Does the team do The Mobility Support Desk is the centralized support hub that bridges the gap between client employees and technical solutions. Its the first point of contact for users facing issues with technology, software, or services. What will you do We are looking for French & English-speaking candidate to support our SaaS product (Mobility Practice) 1) Determine the issue, research, and follow-up steps, as necessary for resolution of issues 2) Answer incoming calls & chats. 3) Troubleshooting device and networking issues reported by the users, acting as a liaison between customers, mobile carriers, client policy and internal Sakon teams to provide accurate and timely resolution. 4) Working customer service/tech support via incoming phone calls, email and chat. 5) Identify and assist to resolve all issues identified during regular operations. No scripts are used. You must be able to think on your feet and ask the appropriate questions to identify and resolve the issue as it arises. 6) Ticketing all calls, chats and email support in English and French 7) Review deliverables of support team members and provide the required support and guidance to ensure timely deliverables to client. 8) Communicates escalations / issues to Managers in a timely manner, ensuring that all communications are professional and accurate. 9) Act as a single point of contact for managing the communications with the client. Our Expectations 1) We are looking for French & English-speaking candidate to support our SaaS product (Mobility Practice) 2) Candidate should be willing to work in 24/7 rotational shift. 3) Extremely organized with an appreciation for process and documentation 4) A team player who thrives in a kind and collaborative environment. 5) Ability to quickly learn how to troubleshoot devices and step by step instructions. 6) Identification, prioritization and resolution of reported problems through various 7) mediums (platform, emails, calls, chats] and responsible for the closure of request with the specified SLA. 8) Working closely with the international telecom carriers/ service providers to resolve the requests and incidents raised by customers. 9) Technical Support experienced highly regarded. The SAKON Spirit At Sakon, teamwork and excellence define our culture. Our diverse team of engineers, telecom experts, and CPAs share a passion for innovation and service. Driven by collaboration, our global teams deliver exceptional customer experiences, combining technical expertise with a human touch to achieve great results with enthusiasm and care. Benefits and Perks Flexible Holiday Policy (choose your own holidays) Hybrid Working Options Life & Medical Insurance Focus on Skill Development, Re-imbursement for Certifications Wifi-Mobile bill reimbursement Employee well-being activities How to Apply and Interview Process To apply, kindly share the resume with harshita.kushwah@sakon.com If your profile is shortlisted, you will be invited to complete a communication test followed by interviews. Interview Process Communication Test Level 1 operations/ Technical Round Level 2 operations/ Technical Round Level 3 operations/ Technical Round HRBP Round Salary discussion & Cultural fitment check Consent : We will be using your resume for job applications open with us for a full-time contract and will save them for future reference.
Posted 2 weeks ago
3.0 - 7.0 years
15 - 20 Lacs
Bengaluru
Work from Office
The mission of Amazon Global Security Operations Centre (GSOC) is to mitigate security and operational risks to our associates, physical assets, and brand. GSOC supports Amazon Worldwide Stores by providing 24/7 services including alarm monitoring and response, incident triage, and crisis management. Amazon is hiring an Escalation Specialist at GSOC- India office. The Escalation Specialist will work directly with customers, law enforcement, delivery associates, and operations to navigate and triage security and operational risks, while providing critical incident and workplace violence triage, coordination, and facilitation. Provide support to delivery associates on-road, and customers receiving shipments or services from Amazon, by researching and troubleshooting with internal tools. Triage and prioritize incoming incidents and collaborate with crisis management leadership. Transfer lower severity calls, which can be a significant percentage of total call volume, to appropriate partner including Customer Service and Shipping/Delivery Manage phone communications and facilitate the flow of information between various internal and external customers (Delivery Associates/Delivery Service Providers/Operations Managers/Customer Service Associates/Amazon Customers). Write clear and concise reports in a timely manner which in turn will be escalated to senior leadership and stakeholders. A day in the life judgment, and be gifted at learning new technology. Demonstrating ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. Shift work will be required, potentially to include nights, weekends and public holidays. Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. We operate 24x7 -365 Days. - - Conversational level fluency in Spanish and English - - Effective computer skills as needed for work (e.g., Data Entry, MS Office Suite and programs to include Word, Excel, and Outlook) including the ability to type a minimum of 35 words per minute with high accuracy - - Ability to use multiple software applications simultaneously with demonstrated knowledge of working over internet and successfully navigating websites - - Demonstrates effective, clear and professional written and oral communication and attention to detail - - Demonstrates effective composure, empathy, and a positive, professional attitude - - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 3+ months of customer service experience, to include answering multiple phone lines and ticket related communication in a Command Center work environment - Bachelor s degree - Preferably in Criminal Justice, Political Science, Crisis Management or Business Administration - Experience in resolving conflicts, providing crisis management triage, and setting appropriate expectations with customers - Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity - Intermediate fluency in one or more of the following languages Hindi, Telugu, Italian, German, French
Posted 2 weeks ago
2.0 - 6.0 years
6 - 10 Lacs
Jaipur
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
Posted 2 weeks ago
1.0 - 3.0 years
7 - 11 Lacs
Gurugram
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! We are looking for someone who is experienced in Creative Content Writing and has academic qualification in Fashion (Degree/Diploma). The suitable candidate will be responsible for producing high-quality content to improve the overall success of the products. What Youll Do: You will be responsible to watch videos associated with the products, and: Research about those products, or read product samples to get an idea of kind of Content Writing needed on these videos Write creative content phrases, short and crisp (not paragraphs) as per the product requirements (defined in the SOP) Perform the Quality Checks on the videos based on certain guidelines to ensure there is complete sanity and no contradictions between the video and the written content Highlight the quality issues/improvement areas in the videos Connect with the SME team for any assistance required to make the Content more rich and useful Experience Content Writers (6 months or above) from Fashion industry and/or eCommerce Degree or Diploma in Fashion/ Experienced in writing social media content (Not blog writers) Ability to translate technical information into easily understandable information for customers Excellent written skills in English Team player Good time-management skills Great interpersonal and communication skills What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
Posted 2 weeks ago
4.0 - 7.0 years
13 - 17 Lacs
Jaipur
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
Posted 2 weeks ago
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