873 French Jobs - Page 35

Hiring native English/French/Spanish speakers for customer support. Permanent WFH. Good communication skills a must. Apply now! only native speakers can apply

In this role, you will have the opportunity to shape our workforce across French speaking countries while being physically present in India. With a focus on international recruitment, excellent communication skills, and a commitment to delivering exceptional talent, you will play a pivotal role in strengthening our brand image and driving our continued success. Key Responsibilities: Collaborate closely with hiring managers across the French speaking countries to understand and align talent needs, ensuring a deep understanding of position requirements, target audience and timelines. Employ innovative and strategic sourcing techniques, leveraging a variety of channels such as LinkedIn, job boards, professional networks, and international recruitment platforms to identify and engage passive and active candidates. Conduct comprehensive interviews and thorough candidate assessments to evaluate qualifications, skills, and cultural fit. Drive the candidate journey by managing applicant tracking, maintaining accurate candidate records, and ensuring compliance with company policies and legal requirements. Provide expert guidance, training, and support to hiring managers and stakeholders throughout the recruitment process. Stay ahead of industry trends and best practices, continuously enhancing your knowledge and expertise in talent acquisition. Required Skills/Abilities: Bachelors degree in Human Resources, Business Administration, or a related field is preferred. French language skills required, with minimum DALF level C1 certification. Proven experience in international recruitment, preferably within the logistics industry, with a focus on hiring across French speaking countries. Exceptional communication and interpersonal skills to effectively engage with candidates, hiring managers, team members and stakeholders across diverse cultural backgrounds to foster collaborative relationships Strong strategic thinking and problem-solving abilities, enabling you to develop and implement targeted sourcing strategies that attract top talent. Proficiency in utilizing various recruitment tools and platforms, including applicant tracking systems, job boards, social media, and online networking platforms. Demonstrated ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail and meeting tight deadlines. Passion for delivering exceptional customer service, ensuring a positive candidate experience at every touchpoint. CIR, CSSR, CSMR certifications are preferred

In this role you have the chance to launch your career in the enterprise software world by joining the Galaxy Graduate Program as an Associate Galaxy Celonaut . The Galaxy Program will provide you with a structured approach to kick start your career within Celonis, learning and delivering value to our customers, over a period of 12 months. In particular, Galaxy s cohort structure and rotational nature will develop your expertise across the Celonis value journey with a focus on learning the technology, implementation cycle, approaches to innovation and automation, enablement, support, and customer engagement best practices. The work you ll do: As a CS Galaxy Celonaut, you will be an integral part of our teams preparing yourself for a career with Celonis. The program will combine learning and hands-on experience, making sure all aspects of the post sale customer experience are represented. The following activities are part of the program: Practical assignments across our customer projects. Accelerate our customers digital transformation and drive Celonis expansion within the market. Deploy high-value use cases Perform complex data transformations to optimize data for analysis Collaborate with consultants to develop analyses Conduct precise calculations of KPIs integrated in customer solutions Support the implementation and configuration of EMS implementations for customers Assist in troubleshooting and resolving technical issues for customers Develop individual Python scripts utilizing Machine Learning Workbench (MLWB) to efficiently consume and transmit data to EMS Collaborate with the Celonis Academy team to create custom enablement plans and train customers analysts and business users on the analysis, KPIs and other Celonis solutions you developed Rotate between the various teams within the Celonis Services organization. Customer-facing implementation consulting Technical onboarding, Celonis support, Academy and global programs. The qualifications you need: We are looking for people who enjoy solving problems, think outside the box, and are not afraid to make and learn from mistakes. You have a degree level in the field of Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program and gained first working experience in (IT-) Consulting or a similar area in the form of an internship. You have a strong interest in Big Data, Data Mining, and Process intelligence and you seek continuous improvement of your know-how. You are successful as an Associate Galaxy Celonaut if you: Enjoy interacting with various customers Understand and are able to interpret business processes Are a person with analytical skills, and have a basic knowledge of SQL or other programming languages (Python, R, Matlab...) Search for a job with a steep learning curve in order to think outside the box and to continuously broaden your knowledge Have good English skills, other languages such as German, French, Italian or Portuguese are an advantage. What Celonis Can Offer You: The unique opportunity to work with industry-leading process mining technology Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more) Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here . Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more) A global and growing team of Celonauts from diverse backgrounds to learn from and work with

The Solutions Engineering intern will support our Business Development team in designing and demonstrating technology solutions that drive impact for social sector organizations. As a Solutions Engineering intern, you ll assist in building and maintaining demo systems, conducting research, creating client-facing materials, and gaining hands-on experience with pre-sales strategy and technical consulting. You ll work closely with experienced team members and have opportunities to contribute to real client projects and proposals. At Vera, you will join a team of passionate individuals with diverse backgrounds and experiences, all dedicated to improving the way social impact organizations operate. We re a self-motivated, creative group, and we emphasize collaboration, flexibility, and professionalism. Primary Responsibilities: Support the sales and solutions engineering team in building demo systems and creating prototypes based on client needs Help prepare materials for client presentations and proposals Participate in internal meetings to learn how Vera tailors Salesforce solutions for nonprofits and social enterprises Assist in researching technology products, tools, and relevant sector trends (e.g., M&E, grant management, fundraising) Contribute to maintaining and updating generic demo systems for different solution types offered by Vera Observe and assist with client discovery sessions alongside the solutions engineering team Support in gathering feedback from prospects or partners and provide insights to the team What You ll Learn: Exposure to the Salesforce platform, especially Nonprofit Cloud and Vera s product Practical experience in configuring solutions, client engagement, and technical sales strategy Deeper understanding of how nonprofits use technology to manage data and drive impact Qualifications and Experience Essential: Demonstrated interest in working with social sector clients or experience in a social sector organization Strong aptitude for using technology to manage and visualize data (i.e. developing reports & dashboards) Strong English communication skills Exceptional written & verbal communication skills used to draft technical documentation, translate challenging concepts into simple, yet accurate terms, and collaborate effectively and professionally with internal and external stakeholders Enthusiasm for working in a small, dynamic, international environment, often collaborating with colleagues cross-team and cross-hub Ability to carry tasks forward independently or collaboratively with the reporting team Meticulousness, punctuality, and outstanding attention to detail Desired: Familiarity with data analysis software (Power BI, Tableau, Stata etc.) Previous experience with CRM and other data management tools/platforms, particularly Salesforce Proficient in the use of G-Suite applications or other common cloud-based software (i.e. Dropbox, Box, etc.) Bachelor s degree what you studied isn t critical; what you re passionate about is Proficiency in a relevant second language (Spanish, Portuguese, French, Arabic) Compensation & Benefits A modest stipend will be provided to help offset cost of living and commuting expenses (if applicable). PTO days are prorated in accordance with your internship agreement and includes local and company-wide holidays. We do not cap sick leave. If you re sick, we hope you get better!

Proficiency in French language along with strong communication. Graduation & 1 year experience is mandatory, Rotational Shifts 24*7.CTC:11 LPA. Both-side cab facility under 20 to 25 kms.1 time meal provided. Whtsapp: 9520865421, C1 Certified only

Job Title: Primary Teacher - French School Name: Orchids The International School About Us: Orchids The International School is a leading chain of progressive schools in India, committed to providing quality education that fosters holistic development. Job Summary: We are looking for a female Primary Teacher- French (full-time/part-time) with a passion for teaching. We welcome freshers as well as those with prior teaching experience, preferably in the CBSE board. The ideal candidate will create an engaging, student-centered classroom environment. Key Responsibilities: • Teach French to school students, following the Orchids curriculum. • Deliver interactive and engaging lessons aligned with pre-defined lesson plans, ensuring adherence to the Orchids way of teaching. • Regularly check student progress through assignments and question papers. • Maintain classroom discipline and foster a positive, student-centered learning environment. • Update and maintain accurate records on the online portal. • Engage with parents to provide updates on student performance and address concerns proactively. Qualifications & Experience: • Qualified DELF (Diplme d'Etudes en Langue Franaise) course from France alliances • Mandatory: Graduate • Freshers and candidates with prior CBSE teaching experience are welcome to apply. Skills: • Strong communication skills. • Ability to create a positive classroom environment. • Proficiency in digital tools for teaching. Why Join Us: • Competitive salary and benefits. • Opportunities for professional growth. • Collaborative and supportive work culture.

We are looking for a candidate who possesses the following skills: 1. 4-6 years of experience in IT sales - product or service. 2. The candidate should have good technical knowledge. 3. Preference will be given to candidates with experience in product demonstrations or those who have worked in technical support teams. 4. Excellent communication skills, including proficiency in spoken, written, and listening abilities. 5. Proficiency in foreign languages such as French, German, or other European languages would be considered an added advantage.

We are looking for a candidate who possesses the following skills: 1. 4-6 years of experience in IT sales - product or service. 2. The candidate should have good technical knowledge. 3. Preference will be given to candidates with experience in product demonstrations or those who have worked in technical support teams. 4. Excellent communication skills, including proficiency in spoken, written, and listening abilities. 5. Proficiency in foreign languages such as French, German, or other European languages would be considered an added advantage.

We are looking for a candidate who possesses the following skills: 1. 4-6 years of experience in IT sales - product or service. 2. The candidate should have good technical knowledge. 3. Preference will be given to candidates with experience in product demonstrations or those who have worked in technical support teams. 4. Excellent communication skills, including proficiency in spoken, written, and listening abilities. 5. Proficiency in foreign languages such as French, German, or other European languages would be considered an added advantage.

We are looking for a candidate who possesses the following skills: 1. 4-6 years of experience in IT sales - product or service. 2. The candidate should have good technical knowledge. 3. Preference will be given to candidates with experience in product demonstrations or those who have worked in technical support teams. 4. Excellent communication skills, including proficiency in spoken, written, and listening abilities. 5. Proficiency in foreign languages such as French, German, or other European languages would be considered an added advantage.

We are looking for a candidate who possesses the following skills: 1. 4-6 years of experience in IT sales - product or service. 2. The candidate should have good technical knowledge. 3. Preference will be given to candidates with experience in product demonstrations or those who have worked in technical support teams. 4. Excellent communication skills, including proficiency in spoken, written, and listening abilities. 5. Proficiency in foreign languages such as French, German, or other European languages would be considered an added advantage.

We are looking for a candidate who possesses the following skills: 1. 4-6 years of experience in IT sales - product or service. 2. The candidate should have good technical knowledge. 3. Preference will be given to candidates with experience in product demonstrations or those who have worked in technical support teams. 4. Excellent communication skills, including proficiency in spoken, written, and listening abilities. 5. Proficiency in foreign languages such as French, German, or other European languages would be considered an added advantage.

About Azentio Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE (Universal Lending), AMLOCK (Anti-Money Laundering & Compliance software suite), iMal, PREMIA Astra (Core Insurance software), ORION (Enterprise Resource Planning software) and MFUND Plus (Asset Management platform). Azentio has over 800 customers in more than 60 countries, with a team of over 2,300 employees across offices in 12 countries (and growing) globally and is wholly owned by Funds advised by Apax Partners. Azentio offers a comprehensive range of products serving core operations to modern digital needs for the financial services industry. Our deep domain knowledge and solutions in financial services extend across insurance, retail and corporate lending, Islamic Banking, anti-money laundering and asset management. In addition, Azentio proudly serves mid-market enterprises across the Middle East, Africa, Asia Pacific, and India with a comprehensive ERP solution. At Azentio, we believe that growth is a continuous journey. We believe that each step of this journey must be taken by committing to excellence - excellence in our products, our services, our ideas, and our people. Job Title: Business Analyst (Insurance - French Speaking) Years of Experience: 7 to 12 years Location: Chennai Job Description: This role will focus on the candidate to participate in the development / upgrade of new or existing products, from concept to completion. The candidate should be able to gather product requirements, prioritize features and improve overall customer experience. The successful candidate should be a self-motivated individual with an ability to learn new concepts and domains quickly. The candidate should have an analytical mind with a problem-solving attitude and a keen eye for details. The candidate should be able to work under dynamic conditions and should be able foster relationships with diverse teams in the organization. The candidate should be open to travel as per business needs. Roles & Responsibilities: Insurance domain: - Underwriting, Claims, Re-insurance and finance software product implementation experience is a must with a minimum of 5 to 8 years. Excellent written and oral communication skills. Knowledge in French or Portuguese is a must. Clear understanding of the Software product release process and ability to conduct user orientation / training sessions as and when needed. Determine and develop user stories and requirements for Insurance software product. Perform, evaluate, and communicate thorough quality assurance at every stage of systems development life cycle. Manage customer communications and interactions with business users. Excellent communication and presentation skills. Ability to prepare and communicate status reports to Client and Senior management. Clear understanding and ability to prepare FSDs, Traceability Table, Test cases and manual execution of test cases and follow up with the team for resolution. Coordination between Customer and Offshore engineering teams. Self-learner and should be able to work under minimum supervision. CBAP, CCBA or relevant business analyst certification is preferred. Qualifications: Graduate with a minimum of 3+ years of experience Excellent written and verbal communication skills Strong analytical, problem-solving and presentation skills. Good knowledge of MS-office tools. Ability to collaborate with various departments and teams What we Aim for Azentio aims to be the leading provider of Banking, Financial Services & Insurance (BFSI) & Enterprise Resource Planning (ERP) software products in Asia Pacific, Middle East & Africa & United States. We will achieve this by: Providing world class software products, built on the latest technologies. Providing best in class customer service, built on a deep understanding of our domains and local nuances. Being an employer of choice, attracting high quality talent. Achieving top quartile growth and margins. Azentio Core Values: We work as one, Collaborate without boundaries, and win together. We work with Uncompromising Integrity and Accountability. Customer is at the core of all that we do. We are Diverse and Inclusive . We treat our people, our customers and our wider community with Respect and Care. We Innovate , we Excel and we Grow Together . We Give Back to our communities through our business and our people . We take Pride in all that we do and together we Enjoy the journey

About Azentio Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE (Universal Lending), AMLOCK (Anti-Money Laundering & Compliance software suite), PREMIA Astra (Core Insurance software), ORION (Enterprise Resource Planning software) and MFUND Plus (Asset Management platform). Azentio has over 800 customers in more than 60 countries, with a team of over 2,300 employees across offices in 12 countries (and growing) globally and is wholly owned by Funds advised by Apax Partners. Azentio offers a comprehensive range of products serving core operations to modern digital needs for the financial services industry. Our deep domain knowledge and solutions in financial services extend across insurance, retail and corporate lending, Islamic Banking, anti-money laundering and asset management. In addition, Azentio proudly serves mid-market enterprises across the Middle East, Africa, Asia Pacific, and India with a comprehensive ERP solution. At Azentio, we believe that growth is a continuous journey. We believe that each step of this journey must be taken by committing to excellence - excellence in our products, our services, our ideas, and our people. Job Title: Product Management Associate Principal Years of Experience: 5 to 7 years Location: Bangalore Role Summary : You will be product manager for one of our leading products. You will collaborate closely with the product director and multiple stakeholders to develop product with engineering and QA team, create detailed product roadmaps, and manage the lifecycle of our products. Your goal will be to understand the needs of our customers, define product requirements, and bring innovative solutions to the table. This is an on-site role based in Bangalore. As a member of our team you will: Reports and coordinates with the Product Manager, the Senior Business Analyst reviews business requirements and their specifications in relation to the system Prepares business requirements and functional specification for internal projects, interacts, coordinates and follows up with the different teams to obtain complete information Reviews business requirements submitted by onsite teams and coordinates for the completeness of requirements and their adaptability to the global market practice, and prepare the functional specification solution to meet the business requirement Maintains plan of upcoming activities and provides delivery dates for scheduled tasks Evaluates industry trends and customer feedback to identify opportunities for product improvement. Researches on regulatory requirements for the purpose of compliance and conformity. Acts as a subject matter expert in core banking and financial technology trends Qualifications : University Degree in Banking & Finance (BA or MA), professional certifications are a plus. 5+ years of experience as a Business Analyst in banking software or financial technology Strong understanding of banking processes, core banking systems, and financial products. Experience in product management is a plus Knowledge in banking software is a plus Skills : Excellent writing and analytical skills Good command of English and Arabic AND French Familiarity with Agile methodologies and tools (JIRA, Confluence). What we Am for Azentio aims to be the leading provider of Banking, Financial Services & Insurance (BFSI) & Enterprise Resource Planning (ERP) software products in Asia Pacific, Middle East & Africa & United States. We will achieve this by: Providing world class software products, built on the latest technologies. Providing best in class customer service, built on a deep understanding of our domains and local nuances. Being an employer of choice, attracting high quality talent. Achieving top quartile growth and margins. Azentio Core Values: We work as one, Collaborate without boundaries, and win together. We work with Uncompromising Integrity and Accountability. Customer is at the core of all that we do. We are Diverse and Inclusive .We treat our people, our customers and our wider community with Respect and Care. We Innovate , we Excel and we Grow Together We Give Back to our communities through our business and our people. We take Pride in all that we do and together we Enjoy the journey

Role: Client Accountant Location: Bangalore Schedule: As per Jurisdiction Working model: Hybrid Intro: Join our vibrant team at CSC, where growth and development are at the core of our values. Were dedicated to nurturing your professional journey, offering unparalleled opportunities across our local and global offices. In todays corporate landscape, the focus on precise and transparent financial reporting has never been more critical. At CSC, were witnessing an increasing demand for talented people adept in accounting, financial analysis, and reporting, complemented by robust communication and judgment skills. Some of the things you will be doing: Preparation of corporate tax returns and calculation of tax provisions for client companies Preparation and review of withholding tax returns and review of tax assessments Support on DAC6 filing Maintaining Tax records and follow up on all filing deadlines related to Taxes for client companies Supporting the Accountants with respect to Direct Tax matters Providing internal Tax training What technical skills, experience, and qualifications do you need Qualified CA /CMA with 1-2 years industry experience with specialization in Tax Accounting is considered as an asset Has good analytical skills Actively develops Tax technical expertise Is a team-player and has a can do and pro-active attitude Has good organization and prioritization skills Is fluent in English, any other languages (French/German) are considered as an asset

Plan and deliver engaging French lessons aligned with the IPYP framework. Foster a communicative and inquiry-based learning environment for young learners. Integrate language learning with transdisciplinary themes and real-world contexts. Develop age-appropriate assessments to monitor student progress and language acquisition. Use a variety of teaching strategies, resources, and technology to support diverse learners. Collaborate with homeroom teachers and specialists to enhance cross-curricular integration. Maintain records of student achievement and provide regular feedback to parents. Encourage cultural appreciation and global awareness through French language instruction. Participate in IPYP planning meetings, training sessions, and school events. Bachelor's degree in French or Education with French; prior IPYP or international school experience preferred.

Job Responsibilities Order process: Handle orders under exceptional conditions like products out of stock, or receiving address unclear. Avoid order shipment delays. Email review: Reply to customers and address their urgent requests, such as modifying the delivery address or product types, to ensure they get appropriate products in time. Reply Email: Understand and handle requests/questions from customers by email (ERP system or Amazon Sellers page). Give Order management accurate and quick guidance to customers in a friendly manner. Reply FAQ: Reply questions customers leave on Amazon. Introduce and explain product features to customers before purchase. Help customers make decisions. Collect customer feedback and complaints: collect product quality issues and usage errors from customers. Use JIRA system to submit feedback to the production improvement department, result in product quality and customer satisfaction improvement. Collect and organize VOC (Voice of customer) : Optimize product descriptions on Amazon listing based on customers' preferences so customer can find features the need easily. Make sure they can enjoy a more convenient and carefree shopping experience. Maintain brand image, increase brand influence, and improve customer loyalty. Qualification 1. Bachelor's degree or above. ( Full Time Mandatory ) 2. Good Communication skills and Good computer knowledge 3. Previous experience in email/ chat support is preferable. 4. B2 Certificate if you are applying for any language profile. (Italian, German, French, Spanish)

The Floor Support acts as a subject matter expert in various processes as it relates to dealing with customers on a daily basis, promptly responding to all inquiries over the phone in a courteous and efficient manner and takes necessary follow up actions until the customer issues are fully resolved. What Youll Do: The Floor Support acts as a subject matter expert in various processes as it relates to dealing with customers on a daily basis, promptly responding to all inquiries over the phone in a courteous and efficient manner and takes necessary follow up actions until the customer issues are fully resolved. Assist team members by answering questions and providing support on customer transactions, including, but not limited to: taking escalated Supervisor calls, evaluating call recordings and QA call review Assist with distribution of reports, mail, and other correspondence to team members Flexible team player in respect to investing additional time in to the team when necessary; including coverage on when required and support in team hours tracking/progression throughout each month Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent role Certificates/Licenses Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Interacts with Merchants partners and client internal Back Office support teams as needed to achieve customer resolution. What Youll Do: Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Interacts with Merchants partners and client internal Back Office support teams as needed to achieve customer resolution. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer s account information Work with merchant and client support teams as needed to achieve customer resolution in relation to loan declinations. Work with merchant and client support teams as needed to achieve customer resolution in relation to Merchant and Refund Disputes. Support processing of transactions including, but not limited to bankruptcies, consumer declarations, fraudulent activities and post charge off processing. Make accurate records as needed in both French and English for specific case types. Ability to think creatively both in terms of solutions to complex complaints and process improvement. Collaborate cross-functionally on root cause analysis and drive resolution of customer issues Champion company core values and other company programs Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent/Customer Service Representative is preferred but not required Exceptional communication and writing skills with attention to detail, grammar, brand tone, and voice. Resiliency with ability to bounce back from challenging interactions and manage through complexity and uncertainty Reports to: Floor Support/ Team Leader, Operations/ Team Leader Working, Operations/ Managing Coach, Operations What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Technical Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Technical Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Candidate will need to Identify and implement process improvement efforts for the business within the client framework and within sound process improvement accepted disciplines and practices. Take responsibility and accountability for the successful utilization and results of the Performance Excellence program. What Youll Do: Will be responsible to work as a client end representative and will be deployed at the client s facility Drive, Identify, plan and implement key projects to improve quality, reduce cost, increase productivity and improve cycle time by reducing wasted time, scrap, rework, etc. resulting in significant business improvement and customer satisfaction Will be responsible to deliver on the project/ program goals while closely working with the clients Partner with teams to identify improvements in efficiency, productivity & utilization Drive elimination of process inefficiencies using business & analytical skills Mentoring and guiding personnel associated with the program to ensure that there is absolute visibility on all related areas of concern to identify impact points and mitigate the risk potential of each impact point adequately Will be responsible to drive process and value stream mapping for client s workflows/processes Lead P-EX programs and is accountable for the successful execution of the project. Accountability includes driving the project through various phases of the project It will be an added benefit to have an experience on business process re-engineering What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Roles and Responsibilities Ability to communicate with our French customers in both written and spoken English within corporate environment Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Eligibility "Proficiency in French language, along with strong communication, verbal and writing skills, is required." Fresher/ experience both can apply. Graduates with C1 French certification can apply. Work Culture 5 days working with 2 rotational offs Shift Timings - Rotational Shifts 24*7