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4 - 7 years
13 - 17 Lacs
Bengaluru
Work from Office
Are you passionate about PLM and its application to deliver competitive advantage and unlock the value from the Digital ThreadAre you ready to join a highly technically skilled and passionate team which is multicultural, motivated and results-oriented Your Team: You will be an integral member of the India Solutions Consulting team which is part of EMEAI Solution Organization. This is a team of Technical Sales Consultants with a focus on understanding customer needs and developing and demonstrating Windchill PLM solutions across a diverse range of industries. Your Impact: You will act as a Windchill technical expert for all forms of Pre-Sales activities. You already have PLM knowledge which you will leverage in customer engagements. You will help PTC win new PLM customers and ensure their success in using our solutions. PTC is a subscription-license based company meaning our customers success is critical to our success. You will address challenging problems ranging from process investigation and re-engineering, Requests for Proposals, Custom demonstrators and technical benchmarking. Your Day-To-Day: Working as part of a India-wide Sales team, assisting PTC Account Managers/Sales reps by providing customer-facing functional and technical expertise across the full customer buying process. This includes Customer Relationship management, coordination and delivery of all Pre-Sales technical activities including: qualification of PTC Solution fit responding to Requests for Information / Proposal / Quotation architecting and presenting technical solutions preparing and delivering standard and customer solution demonstrations technical benchmarking supporting the Customer Value Proposition supporting PTC s broad network of Partners including Resellers, System Integrators, Advisory Groups and leading Academic institutions. Your Skills and Knowledge: Bachelors/master s degree in mechanical engineering, Computer Science, Informatics or equivalent Minimum of 10 years experience with technical solutions for Product Lifecycle Management - preferably PTC Windchill. Proven ability to establish and meet milestones and deadlines Ability to travel within India Excellent written and oral communication skills in both French and English. PTC has the most robust Digital technology in the world. Our leading CAD, PLM, SLM, ALM platforms and field-proven solutions bring together the physical and digital worlds to reinvent the way companies create, operate, and service products. With PTC , global manufacturers and an ecosystem of partners and developers can capitalize on the promise of the Digital Thread today and drive the future of innovation. Life at PTC is about more than working with today s most cutting-edge technologies to transform the physical world. It s about showing up as you are and working alongside some of today s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."
Posted 3 months ago
2 - 3 years
3 - 6 Lacs
Pune
Remote
We are seeking a dynamic and proficient Bilingual (French & English) Customer Support Representative to join our team. The ideal candidate should be fluent in both French and English and have a passion for delivering exceptional customer service. This role involves assisting clients in resolving their inquiries efficiently and ensuring a seamless customer experience. Preferred Location: Mumbai, Pune, Hyderabad Key Responsibilities: Communicate fluently in French and English to assist customers via phone, email, and chat . Maintain accurate records of customer interactions, inquiries, and resolutions . Ensure high levels of customer satisfaction by providing timely and effective assistance. Collaborate with internal teams to improve customer support strategies and service delivery. Stay updated with company products, services, and customer service best practices . Required Skills & Qualifications: Fluency in French and English (both spoken and written) is mandatory . Excellent communication and interpersonal skills . Strong problem-solving abilities and a customer-oriented approach . Ability to multi-task, prioritize, and manage time effectively . Prior experience in customer support is a plus. Familiarity with help desk software and CRM tools is an advantage. Basic computer knowledge is a plus. Preferred Qualifications: Previous experience in customer service or support roles . Ability to handle customer inquiries professionally and efficiently . Candidates based in Mumbai, Pune, or Hyderabad are preferred.
Posted 3 months ago
1 - 4 years
5 - 9 Lacs
Sonipat/Sonepat, Faridabad, Yamunanagar
Work from Office
We are seeking a proactive Account Manager to join Unthinkable Solutions. In this role, you will be pivotal in managing client accounts, ensuring smooth service delivery, and driving growth by identifying new opportunities within existing accounts. Your ability to build strong client relationships and collaborate with internal teams will be key to your success in delivering tailored IT solutions, including Digital Transformation, DevOps, and Cybersecurity services. What Youll Do Client Relationship Management: Develop and maintain strong, long-lasting relationships with assigned clients, acting as their trusted advisor and primary point of contact. Account Growth & Retention: Proactively identify opportunities to expand existing accounts, offering additional services and solutions to meet evolving client needs. Project Oversight: Ensure the successful execution of projects by coordinating with internal teams, monitoring timelines, and ensuring quality standards are met. Strategic Consultation: Understand client objectives and collaborate with the sales and technical teams to design and implement solutions that address their business challenges. Issue Resolution: Address and resolve any client issues or concerns promptly, ensuring high levels of satisfaction and minimizing risks. Reporting & Communication: Regularly communicate with clients, providing updates on project progress, performance metrics, and future opportunities. Sales Support: Assist in crafting proposals, negotiating contracts, and managing the renewal process, ensuring the terms align with client needs and company capabilities. Data Management & Documentation: Maintain accurate records of client interactions, project details, opportunities, and outcomes in the CRM system for better tracking and follow-up. Market & Industry Insights: Stay informed about industry trends and competitor offerings to deliver innovative solutions that keep clients ahead of the curve. Who Will Be a Good Fit A degree in B.Tech ( CS/IT ), MBA, or a relevant field. Proven experience in account management, client relationship management, or sales within the IT services sector. Strong communication, negotiation, and problem-solving skills. Ability to manage multiple accounts simultaneously while ensuring a high level of attention to detail. Proactive, results-driven, and client-focused mindset. Familiarity with IT services such as Digital Transformation, DevOps, and Cybersecurity is a plus.
Posted 3 months ago
3 - 5 years
6 - 7 Lacs
Sonipat/Sonepat, Faridabad, Yamunanagar
Work from Office
We are seeking a proactive Content Writer to join Unthinkable Solutions. In this role, you will play a crucial part in driving our business growth by curating highly engaging content and enhancing our IT services, including Digital Transformation, DevOps, and Cybersecurity Solutions. The ideal candidate should have a flair for writing content coupled with an interest in the technology sector. What Youll Do Write original and crisp content such as blogs, copy for infographics, case studies, eBooks, and more to support our brand awareness, thought leadership, and demand generation efforts with our overall business objectives. Ability to write content using SEO best practices and experience with tools like Google Analytics, SEMrush, or Ahrefs. Ability to understand and simplify complex technical information for a non-technical audience. Generate ideas for generating traffic and converting site visitors into leads. Copy edit marketing, customer success, and sales content to ensure all content meets our quality standards and embodies our brand s tone. Build and maintain the editorial calendar, and publish 4 or more posts each week. Help repurpose and integrate content for multiple channels such as social media and ensure that messaging and stories are coherent and consistent across multiple types of content. Act as the voice of the customer by developing deep customer insights and capturing their story through testimonials and case studies. Who Will Be a Good Fit You ve got a passion for writing tech content Exceptional writing and communication skills: Please include a link with samples of your work. A proven passion for technology and experience writing for a business audience. You stay up to date with the latest developments in the technology space
Posted 3 months ago
5 - 10 years
6 - 12 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Job Description: Business Analyst (French Language Proficiency Required) We are looking for a motivated and detail-oriented Business Analyst with French language proficiency to join our team. As a Business Analyst, you will be responsible for gathering business requirements, analyzing processes, and providing insights to support decision-making. This role involves working closely with stakeholders across different teams, including French-speaking clients and partners. Responsibilities: Collaborate with stakeholders to gather, analyze, and document business requirements and workflows. Conduct business process analysis to identify areas for improvement and optimization. Translate business requirements into functional specifications for technical teams. Communicate effectively with French-speaking clients, partners, and teams, ensuring clarity and accuracy in business discussions. Develop reports, dashboards, and presentations to support data-driven decision-making. Work closely with development and QA teams to ensure business needs are met in technical solutions. Assist in UAT (User Acceptance Testing) and provide support during implementation phases. Identify risks, dependencies, and potential challenges in business operations. Ensure alignment between business objectives and system capabilities. Document and maintain process flows, business rules, and user guides. Basic Requirements: Bachelors or Masters degree in Business Administration, Information Systems, Economics, or a related field. Fluency in French (spoken and written) is mandatory. 5+ years of experience as a Business Analyst or in a related role. Strong analytical and problem-solving skills with experience in data analysis. Familiarity with business intelligence tools such as Tableau, Power BI, or Excel for reporting and analysis. Understanding of Agile methodologies and experience working in Scrum teams. Excellent communication skills with the ability to work effectively across multi-lingual teams. Knowledge of Salesforce, ERP, or CRM systems is a plus. Strong documentation skills, with experience in creating BRDs, FRDs, and process flow diagrams. This is an exciting opportunity to work in a global environment, leveraging your business analysis expertise and French language skills to drive impactful business solutions. If you are a proactive and results-driven individual, we encourage you to apply!
Posted 3 months ago
4 - 11 years
5 - 6 Lacs
Hyderabad
Work from Office
French speaking is MUST. GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment. Key job responsibilities Understanding of Accounts Receivables process Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail A day in the life - Prepare daily aging report - Strategize the portfolio - Fix the root cause and collect - Work with internal and external stake holders for better resolution -Provide visibility to the leadership - Bachelors degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications
Posted 3 months ago
6 - 11 years
5 - 8 Lacs
Bangalore Rural
Work from Office
School : OWIS Campus : Sarjapur Country : India Qualification : M.A OverView : An MYP French Teacher in an IB school fosters language acquisition and cultural appreciation through inquiry-based and immersive learning experiences. They develop students’ communication skills in French while integrating interdisciplinary connections and IB principles to enhance global awareness. Responsibility : Curriculum Delivery: Plan and implement engaging, inquiry-based French lessons aligned with the IB MYP framework, focusing on language acquisition, communication, and cultural awareness. Student Assessment & Support: Evaluate student progress using IB assessment criteria, provide constructive feedback, and adapt teaching strategies to meet diverse learning needs. Collaboration & Professional Growth: Work closely with colleagues, participate in IB training, and contribute to a dynamic, multilingual learning environment that promotes global-mindedness. SkillsDescription : An MYP French Teacher in an IB school should have strong skills in language instruction, inquiry-based teaching, and differentiated learning to support students at various proficiency levels. They should be adept at fostering communication skills, cultural appreciation, and interdisciplinary connections to enhance global awareness. Additionally, collaboration, adaptability, and the ability to create an engaging, immersive language-learning environment are essential for student success. Disclaimer : Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
Posted 3 months ago
3 - 5 years
3 - 5 Lacs
Mumbai
Work from Office
Skill required:Foreign Language - Spanish Designation:Management Level - Analyst Job Location:Mumbai Qualifications:Any Graduation Years of Experience:3 to 5 years What would you do? You will be aligned with our Business Process Delivery and help us supervise the day-to-day operational and administrative activities, ensuring all processes are followed/executed and deadlines are met. You will be a part of Foreign Language team which will help translate documents to clients across industries such as telecom, media, entertainment, banking and insurance. You should be proficient in the foreign language and use translation tools to meet the clients' needs. You should also have at least a B1/B2 certification from a recognized institution. The Spanish language team aids in translating process documents, reports and presentations from Spanish to English and vice versa, as required. The team is responsible for processing subcontractor documents, balanced scorecard and predefined reports. The team is also responsible for claiming missing documents from contractors/providers and coordinating with support centers for subcontractor documentation indexing. What are we looking for? Spanish Commitment to quality Roles and Responsibilities In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
Posted 3 months ago
3 - 8 years
4 - 7 Lacs
Pune
Work from Office
Project Role : Translator Project Role Description : Provide technical translation services for technology programs and projects. Must have skills : French Good to have skills : Accenture Delivery Methods (ADM) Minimum 3 year(s) of experience is required Educational Qualification : Minimum 15 years of education qualification Summary :As a Translator, you will be responsible for providing technical translation services for technology programs and projects. Your typical day will involve translating technical documents from French to English and vice versa, ensuring accuracy and quality of the translated content. Roles & Responsibilities: Translate technical documents from French to English and vice versa, ensuring accuracy and quality of the translated content. Collaborate with cross-functional teams to ensure that the translated content meets the project requirements. Ensure that the translated content is consistent with the company's style and terminology. Manage translation projects, including scheduling, budgeting, and quality control. Professional & Technical Skills: Proficiency in French. Experience with Accenture Delivery Methods (ADM) is a plus. Strong understanding of technical terminology and concepts. Excellent written and verbal communication skills in both French and English. Ability to work independently and manage multiple projects simultaneously. Additional Information: The candidate should have a minimum of 3 years of experience in French translation. The ideal candidate will possess a strong educational background in French language or a related field. This position is based at our Pune office.
Posted 3 months ago
1 - 3 years
3 - 4 Lacs
Navi Mumbai
Work from Office
Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1-3yrs Language - Ability: French - Advanced What would you do? ou will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. What are we looking for? Adaptable and flexible Ability to perform under pressure Ability to work well in a team Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management
Posted 3 months ago
0 - 4 years
2 - 6 Lacs
Jaipur
Work from Office
The Shri Ram Universal School, Jaipur invites smart, energetic and creative educators to be a part of its family. We are looking for r ole models in displaying self-discipline, professionalism and sensitivity towards the children, teachers and the environment around us. S omeone who can initiate, develop and be a part of our quest for excellence in holistic education. To provide effective, dynamic and inspirational education so that every child is able to fulfil their true potential. The purpose of this position is to ensure academic excellence in classes/subjects, planning, designing and implementing the curriculum. Positions Open - Multiple. TGT - SST English, Mathematics, Science, Computer, French. The role primarily focuses on:- Preparing daily and long-term lesson plans according to curriculum guidelines. Developing children s interests, abilities and coordination using a variety of creative activities Maintaining productive working habits and discipline in the classroom. Supervising students throughout the day, both in the classroom and outside during breaks. Attending staff meetings and training and development sessions. Assessing and evaluating students educational progress and abilities while maintaining positive relationships with the students. To assess and evaluate student learning and identify what they learned or have not learned Discussing students progress with parents and guardians, administrators and other professionals as necessary and being reflective in approach. Organizing, attending and supervising school activities such as excursions, school concerts, camps and sporting events and encouraging maximum class participation Classroom Management : The bulletin boards in class must display updated worksheets, class list, bus list lunch list, birthdays. time table or special information on any child. Captains for various disciplines should be appointed. Children must be encouraged to clean their own classroom after break, as well as in the normal course of the day One copy of the time-table, Home-work schedule and assessment schedule should be pinned on the board in the respective classrooms so that it is available to the substitute teacher taking the class in case of absence of a teacher Any teacher planning to take leave, must prepare work plan and give clear instructions so that his/her classes are conducted properly by the substitute teacher Every teacher is expected to know his/her subjects well, keep himself / herself informed on the latest trends in education and to take advantage of various workshops and seminars being held from time to time. Age : 25 - 40 Years Experience : Min 4 years of teaching experience of teaching in the relevant subject from a reputed CBSE school. Qualification : Graduate, Post Graduate. Graduate or Higher Qualification in the respective subject as Specialization. B.Ed is mandatory. Preferred CTET Qualified. Key Skills : Good classroom management skill Creative, Patience and Interpersonal skills Team Work and collaborative thinking. Planning, organization, classroom management and time management skills. Good communication skills. Expertise in the subject Tech Savvy with basic knowledge of MS Office
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Jaipur
Work from Office
Quality Assurance (QA) Analyst is responsible for assessing the quality of the performance of our associates who deals with our existing and potential customer. The QA Analyst will monitor inbound/outbound calls and email responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. The QA Analyst will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendation for enhancements to training materials as needed to enhance the overall customer s experience. What Youll Do: Coordinate the activities of any applicable departments to ensure that all quality deadlines are met Support the efforts of senior management and operations Create uniform and consistent procedures and systems in all aspects and areas of Company functions Produce & analyze statistical data for Company incentive programs Complete random audits on client portfolios or specific Agents and review results with the appropriate MC or Senior Management Notify the appropriate MC or senior management of any malpractice by an Agent, as identified in the audit process, so that training or disciplinary action may be undertaken as is appropriate Record and communicate changes to the Quality Management System to all affected departments within the Company Work with employees in each department to improve systems and processes Conduct audits of processes of the Quality Management System to ensure systems are in place, and to identify areas of non-conformance Identify opportunities for training on Quality processes and ensure that staff are trained and tested to meet Company requirements Champion company core values and other company programs Other duties as assigned Education: High School Diploma or Equivalent College Diploma or University Degree Experience: Minimum six months BGO experience in an Agent position or equivalent work experience & previous quality-related experience within or outside of the Company Certificates, Licenses, & Registration: There are no personal certification, licensing, or registration requirements for this job
Posted 3 months ago
1 - 4 years
3 - 6 Lacs
Chennai, Pune, Delhi
Work from Office
Role: Integrated Designer - Digital and Print Specialist Location: India (Remote) Language: Proficiency in both French and English About the role: We have a great opportunity for an Integrated Designer to work within a new team, to design and deliver a mix of digital, social, and print assets for a variety of high-profile brands. You together with your creative team will work on a multitude of diverse projects from concept through to delivery ensuring tasks are completed on time and on brand. Your role as an integrated designer is to provide an integrated approach to design problem solving, conceptualisation and implementation of your proposed creative vision and design direction underpinned by a solid framework you ve built with a carefully considered set of common components across all possible dimension and media spec. A job well done is an unbreakable & unified design language, a system easily replicated across multi-channelled media categories from digital, social and branding, key visuals, brochures, OOH, POS and so much more. Strong mixed media design thinking coupled with some wicked right-brain domination tactics, the occasional task to adapt existing assets across video, digital and social advertising will without a doubt, see nothing but flames. A strong understanding of conceptualisation, graphic design, print, illustration, and typography is as essential as the experience to execute projects of all sizes and complete them with resourcefulness and dedication. You ll ideally be from a digital or production agency background. The expectation is to maintain a fast paced and responsive workflow across multiple projects and brands within our organisation. Our team will work across the following, but not limited to: Digital Marketing Social Content Print OOH POS Adaptations Commercialising Media Product and campaign assets Re-purpose and adapt existing brand toolkits to creative engaging fresh content. What you will be doing: Work on projects from start to finish working collaboratively across teams on ideation, creation, and implementation. Show strong conceptual and integrated design thinking for web, digital, ecommerce, social content, print, OOH, POS and advertising. Define the look and feel for a variety of digital and print design projects. Implement existing brand guidelines on projects. Develop user centred and engaging responsive web and email layouts. Develop printed collateral from start to repro ready. The ability to work under direction and using your own initiative. Presenting your work internally and to clients and manage workloads within agreed timings. Keeping up to date with current design trends. Understand what makes GREAT content e.g., best practices for making ecommerce, social assets, mobile first, OOH, POS, and other printed collateral. Req: 12430 #LI-DJ1 Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations
Posted 3 months ago
2 - 5 years
4 - 7 Lacs
Jaipur
Work from Office
Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role
Posted 3 months ago
2 - 5 years
4 - 7 Lacs
Jaipur
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company s objectives. They provide clear and concise direction, support and guidance to the team through effective coaching, leadership and setting SMART objectives What Youll Do: The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company s objectives. They provide clear and concise direction, support and guidance to the team through effective coaching, leadership and setting SMART objectives Confidently and effectively deliver coaching and constructive feedback to employees to increase engagement and improve performance, including, as required, corrective action through disciplinary processes Involvement and collaboration on new strategies and/or process improvements to better the team s performance Daily, weekly and monthly reports provided at both internal and external client levels Flexible team player in respect to scheduling and willing to invest additional time in to the team when necessary; including coverage when required and support in team hours tracking/progression throughout each month Assist team members to ensure service level agreements are adhered to and performance metrics met, including, but not limited to: taking escalated Supervisor calls, evaluating call recordings and QA call review, if applicable based on client requirements Creating and/or facilitating team huddles, presentations and team contest to engage our team and/or clients Ensure all employees are in line with Regulatory Compliance, Quality and CBT requirements Assist and participate in the recruiting, training and onboarding of employees, when required Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent and/or Customer Service role Previous experience in a leadership or managerial experience would be an asset Certificates/Licenses: Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What Were Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives!
Posted 3 months ago
2 - 6 years
4 - 8 Lacs
Chennai, Pune, Delhi
Work from Office
Role: Project Manager Location: India Language: Proficiency in both French and English About the role: The Integrated Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. Leading on projects while working with our dynamic teams across the business, our project managers successfully deliver projects following OLIVER+ ways of working. What we want is a passionate, talented individual who can showcase their skills of managing multiple mid to high complexity projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. What you will be doing: GENERAL TASKS AND RESPONSIBILITIES: Have integrated experience across various disciplines which can include one or more of the following: Digital, Technology, Film, CGI, Motion Design and/or Print projects across different sized accounts and across different time zones; from initial brief to final delivery (based on experience) Manage your team to deliver a wide range of deliverables from email marketing to website content Strive to follow and implement the defined project management and production processes within OLIVER+ and with partners Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment Face adversity, setbacks and negativity with a resilient mindset and attitude Embody the company values, instil these behaviours within all team members Drive continuous improvement through each step of the process and consult on process improvements Close off projects to set standards/requirements INITIATE & PLAN THE PROJECT: Serve as the point of contact to receive new briefs and manage the process of transforming unclear briefs into well prepared briefs where applicable Manage the scoping, costing and planning of projects across different briefs Work to the OLIVER+ Project Management Way of Working while executing projects Identify stakeholders and create a communication plan to ensure each of them has access to the right level of information Set deadlines with partners and challenge unrealistic timelines to ensure workload is managed based on creative processes Create project plan and identify key milestones for each of the projects you are assigned Work closely with the Delivery Lead and Resource/Studio Manager to staff the project correctly based on the required deliverables and deadlines Identify risks and possible issues and create risk registers Work closely with the creative team to define a cost, scope and timeplan for the projects Prepare and run effective and structured client and team kick-off meetings Create and manage the delivery of project documentation MANAGE PROJECT EXECUTION, MONITORING AND CONTROL: Coordinate development and delivery among various project participants and stakeholders Prioritize and manage workload of the project team Partner liaison when required, presenting project scopes, cost estimates and timing plans Build partner relationship and ensure their needs and requirements are addressed, while following the OLIVER+ ways of working Monitor the progress of the project delivery within scope and budget with the planned resources Prepare status reports for the stakeholders and actively manage the control of project progress using weekly action points Follow the project management change control process for any changes needed in the scope, budget, timelines or resource requirement Create and keep up to date all related project documentation and ensure compliance in the project management system Proactively problem-solve, mitigate risks and plan for future issues Be accountable for the financial profitability of the project and actively manage cost overburn and time logged daily Ensure final deliverables are quality driven and comply to the design and production requirements and expectations Monitor utilization and output of team What you need to be great in this role: Willingness to accept feedback and iterate over processes in a highly-collaborative, low-ego team environment. Process driven and continuous improvement mindset. Curiosity, creativity, and ambition. Attention to detail. The ability to take a project from brief to completion, good communication, organizational, and time management skills are essential. Impeccable problem-solving skills and a love for client satisfaction. Years of experience (relevant to skill level) and proven track record of successfully managed projects from start to end Strong communication skills. Strong organisational skills - able to multi-task and manage multiple projects with different deadlines at one time. Good eye for detail and quality control experience. Software competency - Microsoft Word, PowerPoint, Excel, Zoom, Teams and OMG (Oliver Marketing Gateway internal approval system - training will be provided). Artificial Intelligence competency - ChatGPT, other AI software
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Kolkata
Work from Office
Project Role : Translator Project Role Description : Provide technical translation services for technology programs and projects. Must have skills : French Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate or Post Graduate Summary :As a Translator, you will be responsible for providing technical translation services for technology programs and projects. Your typical day will involve translating technical documents from French to English and vice versa, ensuring accuracy and clarity of the content. Roles & Responsibilities: Translate technical documents from French to English and vice versa, ensuring accuracy and clarity of the content. Collaborate with cross-functional teams to ensure consistency and accuracy of technical terminology across all documents. Edit and proofread translated documents to ensure quality and accuracy. Manage translation projects, including coordinating with internal and external stakeholders, tracking project progress, and ensuring timely delivery of translations. Professional & Technical Skills: Must To Have Skills:Fluency in French. Good To Have Skills:Experience with translation software such as SDL Trados or MemoQ. Strong understanding of technical terminology and concepts in both French and English. Excellent written and verbal communication skills in both French and English. Ability to work independently and manage multiple projects simultaneously. Additional Information: The candidate should have a minimum of 3 years of experience in technical translation services. The ideal candidate will possess a strong educational background in French language and translation, along with a proven track record of delivering high-quality translations. This position is based at our Kolkata office. Qualification Graduate or Post Graduate
Posted 3 months ago
5 - 7 years
3 - 7 Lacs
Jaipur
Work from Office
Project Role : Technical Writing Representative Project Role Description : Produce written or visual documentation. Provide product development, design, and marketing documentation. Translate complex technical solutions, strategies and themes into easily understandable, readable responses. Must have skills : German Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technical Writing Representative, you will be responsible for producing written or visual documentation and providing product development, design, and marketing documentation. You will also translate complex technical solutions, strategies, and themes into easily understandable and readable responses. Your typical day will involve creating and editing various types of documentation, collaborating with cross-functional teams, and ensuring the accuracy and clarity of the content. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Create and edit technical documentation, including user manuals, installation guides, and release notes. Translate complex technical concepts into clear and concise content for a non-technical audience. Collaborate with cross-functional teams, including developers, product managers, and designers, to gather information and ensure accuracy of the documentation. Manage documentation projects, including planning, organizing, and tracking progress. Ensure documentation adheres to company style guides and standards. Stay up-to-date with industry trends and best practices in technical writing. Professional & Technical Skills: Must To Have Skills:Proficiency in German. Good To Have Skills:Experience with translation tools and software. Strong writing and editing skills, with the ability to communicate complex technical information clearly and concisely. Excellent attention to detail and proofreading abilities. Familiarity with content management systems and documentation tools. Ability to work independently and meet deadlines. Knowledge of technical writing best practices and style guides. Experience in translating technical content from English to German. Additional Information: The candidate should have a minimum of 5 years of experience in German. This position is based in Jaipur. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 months ago
2 - 4 years
4 - 6 Lacs
Gurgaon
Work from Office
About The Role : Job Title - Change Communications - Analyst - T&O- (S&C GN) Management Level:11 - Analyst Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills:Change Communication Good to have skills:Internal communication OR External communication OR Corporate communication Experience:Minimum 2-4 year(s) of experience is required post masters/PG Educational Qualification:Masters Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime Job Summary : Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following . Roles & Responsibilities: Although no two days at Accenture are the same, as a Change Communications Analyst in our T&O practice , a typical day might include: Discovering stakeholders challenges & expectations, and leading or supporting Leads to execute the Communications strategy and plan to support business transformational change programs Executing end-to-end Communication Campaigns involving strategic design, content writing, creative media development and communications measurement Providing support in conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits Supporting Change Branding and Communications interventions for different stakeholder segments using multiple communication channels and platforms Leveraging social and digital technologies in change management and communications - Executing social and digital communication strategies, managing employee communities, curating content and narratives to engage diverse stakeholder groups Ensuring smooth transition to new ways of working through effective change comms interventions Working closely with a team of Graphic Designers to develop engaging communications for different media platforms Implementing Communications Analytics in day-to-day project work- measurement of campaigns using digital tools, apps etc. Innovating and contributing to thought leadership in new areas like Social Listening, Cyber Security, Intelligent Automation etc. Contributing to practice-building efforts such as team engagement, quality assurance, capability development etc. Working across a dynamic, international team where English is the common language Collaborating with the best and brightest minds in the industry Includes some travel for client projects etc. Professional & Technical Skills: MBA (Optional /Good to have) Masters Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India. 2 to 4 years of relevant communications experience in Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations/change management-related communications programs for leading global organizations. Experience of working in Global consulting firms in client facing comms roles (Good to have) Experience of working in executing communication interventions in a multicultural global environment ex:Change Initiatives, Engagement, Culture, Campus Branding, Leadership Communication, Corporate Rebranding etc. Should understand planning, executing, and measuring social and digital media campaigns for internal (Yammer, JIVE, Salesforce etc.) and external (Facebook, Twitter, YouTube, Instagram) platforms Should have worked closely with a team of Graphic Designers to create media/creatives for print, web, social and digital platforms Ability to understand the business of any given enterprise and articulate the business value of recommendations/plans/strategies Experience of working on ERP implementations, enterprise wide technology transformations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and Cyber Security education and awareness programs will be a bonus. Ability to effectively manage stakeholders in a multi-cultural and global environment Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage. Additional Information: Excellent communication skills with strong written and verbal English. Strategic mindset Experience in internal/external communications with some exposure to Change/Transformation communications is a plus Experience of Social and Digital communications Natural leader; easily establishes relationships with clients and colleagues Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world Determined; appreciates a challenge and overcoming obstacles to achieve results Digitally savvy; continuous learner A transparent career path A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities About Our Company | Accenture Qualifications MBA (Optional /Good to have) Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India. 2 to 4 years of relevant communications experience in Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations/change management-related communications programs for leading global organizations. Experience of working in Global consulting firms in client facing comms roles (Good to have) Experience of working in executing communication interventions in a multicultural global environment ex:Change Initiatives, Engagement, Culture, Campus Branding, Leadership Communication, Corporate Rebranding etc. Should understand planning, executing, and measuring social and digital media campaigns for internal (Yammer, JIVE, Salesforce etc.) and external (Facebook, Twitter, YouTube, Instagram) platforms Should have worked closely with a team of Graphic Designers to create media/creatives for print, web, social and digital platforms Ability to understand the business of any given enterprise and articulate the business value of recommendations/plans/strategies Experience of working on ERP implementations, enterprise wide technology transformations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and Cyber Security education and awareness programs will be a bonus. Ability to effectively manage stakeholders in a multi-cultural and global environment Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage.
Posted 3 months ago
1 - 6 years
3 - 6 Lacs
Delhi NCR, Gurgaon
Work from Office
Hiring for spanish language experts - upto 55,000 CTC 1+ year of experience in Spanish International customer service Work from office , B2 Certified in Spanish Good Spoken English Cabs available Call or Whatsapp Irtiza @ 97960 00904
Posted 3 months ago
3 - 7 years
1 - 6 Lacs
Bengaluru
Work from Office
Job Description: French Teacher (Higher School) Location: Banashankari, [School Name], ICSE Board Position: Full-Time French Teacher Qualification: B.Ed (Bachelor of Education) is a must Gender Preference: Female Grade Level: Higher School (ICSE Curriculum) Job Overview: We are seeking a passionate, dedicated, and skilled French Teacher for the higher school level at [School Name], Banashankari. The ideal candidate must be a B.Ed graduate with proficiency in French and a deep understanding of the language. As a full-time teacher, you will be responsible for developing students linguistic skills, fostering a love for French culture, and guiding them to achieve excellence in the subject, following the ICSE curriculum. Key Responsibilities: Plan, prepare, and deliver engaging French lessons for higher school students in alignment with the ICSE curriculum. Develop and implement lesson plans that cover grammar, vocabulary, speaking, listening, reading, and writing skills. Encourage students to participate actively in class discussions, role-plays, and other interactive activities to enhance their French language skills. Assess student progress regularly through assignments, tests, projects, and oral presentations. Provide constructive feedback to students and help them improve their language skills. Promote an immersive learning environment through exposure to French culture, music, art, and literature. Organize extracurricular activities related to the French language, such as French film screenings, cultural events, and language clubs. Maintain accurate records of student performance and communicate progress to students and parents regularly. Stay updated on the latest trends in language teaching and incorporate innovative methods to enhance learning. Collaborate with other teachers to develop interdisciplinary teaching strategies, integrating French with other subjects. Ensure a respectful, positive, and supportive classroom environment for all students. Required Qualifications and Skills: B.Ed (Bachelor of Education) degree from a recognized institution (Mandatory). A degree in French or a related field. Previous experience in teaching French at the higher school level (ICSE curriculum) is preferred. Strong command of the French language (written and spoken). Excellent communication and interpersonal skills. Ability to inspire and motivate students to excel in language acquisition. Patience, creativity, and a student-centered approach to teaching. Strong organizational skills and the ability to manage classroom activities effectively. Ability to use modern teaching tools and technology to enhance language learning. Salary: Competitive, based on experience and qualifications.
Posted 3 months ago
8 - 12 years
10 - 14 Lacs
Gurgaon
Work from Office
Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : JOB RESPONSIBILITIES Assist and support the Tax departments in managing processes related to international tax and Transfer Pricing compliance International Tax Compliance Assist International Tax team with WHT tax position analysis Collaborate with team members responsible for obtaining tax residency certificates Collect data on tax residency of various lenders/borrowers, apply relevant qualification on interest payments based on double tax treaties or European legislation. Transfer Pricing Assist client TP team to collect financial data for credit rating assessments Analysis of cash flow forecasts Preparation of transfer pricing checklist Review and verification of financial figures in TP deliverables against financial data provided to advisors Direct Tax Compliance Assist in the filing and the updating of Direct Tax for the SPVs:prepare Corporate tax returns and annual declarations for review whilst following processes as drafted by the VP tax Ensure legal and statutory compliance through liaison with legal advisors in respect of Tax matters Follow trainings in relevant Tax matters when necessary. Other Responsibilities Tax documents filing and archiving Keeping trackers on the status of the documents Handling incoming and outgoing mail Updating the documents in the database Taking care of payments for tax documents Coordinating signatures of tax documents Re-directing calls as appropriate and taking adequate messages when required Handling general administrative tasks Education and Experience: 5-7 years experience in Transfer Pricing/International Tax/Tax Compliance Proven ability to perform under pressure and to adjust plans to meet changing needs and requirements Ability to summarize issues, develop recommendations and make decisions Ability to multitask and prioritize diverse tasks Strong attention to detail, demonstrated integrity and professionalism Ability to be proactive and take initiative Team player - energetic and enthusiastic Strong computer and spreadsheet skills including MS Office Fluency in English (verbally and written) is a compulsory requirement Fluency in French is a plus Bachelor/Master degree or equivalent Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
2 - 6 years
4 - 8 Lacs
Gurgaon
Work from Office
Key Responsibilities: ‚ Cash management (incl. preparation of payments, monthly cash balances reporting) ‚ Day to day accounting and reporting for various companies of our investments ‚ Preparation of financial statements and audits coordination (drafting Financial statement, ticking figures and notes, support in audit requests, confirmations etc.) ‚ Preparation of financial information / analysis as required ‚ Assistance & coordination with preparation of Income Tax & VAT returns, and other tax compliance reporting (such as FATCA, CRS, Withholding tax) ‚ Implement & maintain electronic & hardcopy files and keeping the database up to date (supplier acceptance and vendors list) ‚ Preparation of BCL and CBCr reporting ‚ Support AML / KYC files and ensure coordination with US ops team ‚ Support in drafting legal and compliance documentation ‚ General coordination for transactions occurring at Luxembourg companies level ‚ Assist the Board of Managers by providing them with the necessary information / documentation ‚ Participate in the process documentation efforts and creation of SOPs. ‚ Identify process gaps and initiate process improvement projects. Desired Candidate Profile: ‚ University Degree in Accounting, Economics or Finance ‚ Advanced knowledge of MS Office tools. ‚ Very good written & spoken communication skills, fluent in English. French is considered as an asset. ‚ Good analytical & problem-solving skills. Pro-active & Positive attitude. ‚ Ability to work efficiently and effectively in a team. ‚ Excellent customer facing skills and ability to build rapport with clients. ‚ Strong knowledge of Fundamental Accounting/General Accounting ‚ General understanding of Investment Banking terms i.e. Capital Markets, Private Equity, Mutual Funds, Hedge Funds, Real Estate Funds ‚ General understanding and hands on experience of Private Equity, Real Estate, Hedge Fund
Posted 3 months ago
0 - 5 years
4 - 9 Lacs
Delhi NCR, Bengaluru, Hyderabad
Work from Office
Designation : HR Associate (French) Screener - Handle Scheduling and non-scheduling activities like Profile screening, Scheduling loops, comparison and validation of profiles on different Recruiting services tool. B2 or above proficiency in French Come up with process improvement ideas and participate in continuous improvement/Lean projects. Maintaining highest quality and improving customer experience Address customers queries on a timely manner. Adhere to process level SLAs. Able to work on critical processes which needs dive deep and attention to details. Proactive with deliverable and display Ownership Providing guidance and support with queries from teammates Location: Hyderabad / Bangalore / Delhi / Pune Requirements - B2 or above proficiency in French Send your CV at - himanshu@exsearch.in
Posted 3 months ago
1 - 3 years
6 - 7 Lacs
Trivandrum
Work from Office
Meticulous adherence to the compliance calendar of client in order to ensure smooth closure of books, reconciliations and reporting Identify client requirements by gaining thorough understanding of business process and operations Adhere to defined processes and timelines on reports and schedules. Update dashboard to demonstrate progress of activities and status quo of multi country engagements Provide timely and comprehensive answers to clients queries . Skills and attributes for success 1-3yrs of core accounting end to end accounting experience including AP , AR Experience in preparing monthly management reports and cash flow statement Knowledge of international accounting standards - IFRS Fluent in English; knowledge of other foreign languages (French, Spanish, etc.) is an advantage Very good knowledge of Excel Knowledge of ERP systems (Business Central experience is preferred but not mandatory) Experience in shared service center preferred Very good work organization, initiative and commitment Ability to work independently with minimal supervision Must be motivated, self-starter with excellent interpersonal skills To qualify for the role, you must have B.Com/M.Com/CA inter with overall 2 - 3 Yrs of experience
Posted 3 months ago
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