571 French Jobs - Page 2

You will be a change maker that will drive global business process improvements to curate an exceptional employee experience. You will not only lead a fantastic team supporting global people operations in the APAC region but will also play a key role in developing and supporting our growing Bangalore site. The ideal candidate will have a passion for building capability in an organization and scaling it for the future, and will collaborate with various stakeholders, including People Business Partners, Centers of Excellence (Recruiting, Compensation, Benefits, HR Systems), IT, Payroll, and Business Leaders. What you ll do Operational, Project, and Program Management and Support Lead, coach, and direct the work of the Global People Operations team in the Asia-Pacific region, managing both lower level, administrative roles, as well as higher level subject matter expert roles Lead the creation, execution, and success of global process improvement projects Help develop and implement a roadmap for People Operations improvements that involves partnering with cross-functional teams to identify the biggest opportunities for simplification, automation, artificial intelligence, and efficiency, while ensuring a fantastic employee experience Seek opportunities to document and standardize global business processes and optimize efficiency of processes by applying continuous improvement methods (ie: Kaizen, Lean, Six Sigma) Partner with leaders and People (HR) business partners on leading and driving employee separations, transfers, assignments, reorganizations, RIFs, MA, and other complex employment actions With the support of the People Relations team, assist managers in addressing performance issues and developing improvement plans Develop and update policies and procedures to ensure compliance with labor laws and regulations and mitigate risk within the region Develop strong partnerships with stakeholders (Business leaders, People Business Partners, IT, Payroll, Finance, Recruiting, etc.) to influence how we collaborate Support internal and external audit requests related to SOX controls Bangalore Site Strategy Support Develop and drive all aspects of Bangalore employee experience Develop People Operations on-site support As a member of the Site Leadership Committee, partner with leaders and other stakeholders towards creating a roadmap for People and site related programs and improvements Understand the challenges and opportunities associated with a Growth Hub and engage with the Business to both represent execute proactively on Bangalore s growth. Employee/Manager/Leader Support Advise and coach managers and employees on escalated People related matters and how to navigate Dolby processes and systems, Advise on and document complex employment actions and agreements Proactively engage and develop relationships with regional leaders Required Experience/Skills Proficient in English, both written and verbal At least eight years of HR or related experience, two of which are managing People/People Operations HR Generalist experience, including employee relations experience Deep understanding of Asia-Pacific employment laws and regulations, with the ability to apply them in a multinational context, ideally with India, China, Australia, Korea, Japan, Taiwan, Singapore Demonstrated ability to manage, drive, coach, and engage high performing teams in multiple locations Demonstrated global and strategic mindset in approaching work Collaborative mindset with a focus on teamwork, transparency, and open communication Resourcefulness with problem-solving, identifying root causes, and proposing solutions Effective at influencing and collaborating with diverse stakeholders Comfortable with ambiguity and fast change with an ability to adapt quickly and easily Project management skills with ability to manage multiple priorities with great attention to detail Experience with cloud-based HR systems (SuccessFactors ideal) Proficient with digital collaboration tools, including HR case management and knowledge base software (ServiceNow ideal) Willing to learn and embrace technology to improve the employee experience and how we get our work done Experience at a multinational company Ability to flex working time to accommodate meetings in other time-zones. Dolby is in 20+ countries, and you will be expected to collaborate with leaders in all regions (United States, Europe, Asia-Pacific). Ability to travel to other APAC sites frequently, with occasional travel outside of APAC Ability to work from the Bangalore office at least two days per week

. Location - Ghansoli, Navi Mumbai (India) Job Purpose John Cockerill Hydrogen is a recognized leader globally for large-scale decarbonized hydrogen production solutions. In order to support the deployment and industrialization of our new solutions (construction of H2 GigaFactory, engineering of Green Hydrogen production plant and product development), especially in order to prioritize all the actions in this fast-growing business, John Cockerill is looking for a new Scheduler. The position is based in Mumbai in India. To start with, he/she will share his/her time between: - Giga Factory projects (industrialization of new solutions, managing the construction of these new factories, supporting the management of these large-scale projects, specifically for the services related to the design, sourcing, project management, quality insurance and construction of these facilities all over the world) - Project execution for customers: green hydrogen production plant project including engineering, procurement, supply and support to installation / commissioning. - Product developments: development of John Cockerill s products mainly electrolyzer, separation skid and purification skid. Key Responsibilities Strategy: Define before the project Kick off the most suitable planning structure to ensure a suitable scheduling of the project List and sequence all activities according to WBS and durations (standard or estimated) Participate in the elaboration of the schedule process with our suppliers working towards schedule improvement Support the project team during working sessions either internal or external Adapt if needed with the project team the planning structure to ensure an effective follow-up of the project Adapt the lists and sequences of all activities according to WBS and durations (standard or estimated) if needed during execution Together with the project manager, analyze and challenge the schedules (Supplier, Customer, Internal). Adapts and feeds the corresponding indicators. Participate in the elaboration of the proofs of delays/non-delays in the litigation process with our suppliers/customers. Support the project team during dispute meetings on deadlines with the customer or suppliers Evaluate current processes and recommend changes to improve planning efficiency For product development and customer project execution, he/she will collaborate with the John Cockerill global PMO team. Operations Collect and analyze all necessary information plan projects List and sequence all activities according to WBS and durations (standard or estimated) Identify and include external interfaces (Customers, Suppliers...) Implement progress update rituals through the various departments involved in the project Generate forecasts, backlog reports and advances, and any other useful documentation to track and manage projects Create S-curv and histogram Consolidate workload and manage resources planning Analyze the critical path, highlight delays and suggest options to reduce risks Verify schedule consistency with delivery dates Identify and resolve issues that lead to scheduling errors Analyze the impact of a change request Challenge the organization to control and reduce delays Understands and uses standardized planning methods and tools Collaborate with schedulers community within the Group in order to propose and implement standardized planning solutions and best practices Participate in the administration of planning tools Ensure a technological watch and benchmark in its field of expertise Propose and implements rapid solutions for small projects or pre-projects Implement a consolidation tool to analyze workloads and progress by business line or other level of filter/grouping to help team managers better control their departments activities. Implement follow-up tools Education and Experience Masters degree in project management, or in a related field You have minimum 10 - 12 years experience in project scheduling in an industrial environment, Certification as a PMI scheduling professional (PMI-SP) will be advantageous. Advanced proficiency in project scheduling software (ideally MS Projects). Advanced knowledge of Microsoft Excel, including pivot table to write report. Extensive experience in schedule planning and management. In-depth knowledge of the scope of projects within similar industrial projects. Advanced ability to evaluate project progress and facilitate interventions. Ability to keep stakeholders informed of project timelines and changes. Excellent organizational, time-management, and communication skills. Fluent in English (strong written, verbal, and proven presentation), French is a plus Who We Are About John Cockerill John Cockerill is a global player in energy transition. With more than 200 years of experience in energy, industry and mobility, the company designs and integrates innovative technology to facilitate access to low-carbon energy. These technologies and associated expertise are dedicated to the production, storage, and distribution of electricity from renewable energy sources and to optimizing the efficiency of power plants. The technologies apply to steam-gas, hydraulic, hydrogen, solar, nuclear, wind and biomass energy. To complement its commitment to the fight against climate change, John Cockerill is also deploying solutions to contribute to greener mobility, to produce responsibly, to preserve natural resources and to fight against insecurity. In 2020 John Cockerill achieved a turnover of Euro 1.01 bn in 19 countries. John Cockerill, which is privately owned, employs 5,200 people worldwide, including more than 400 in India. Equal Opportunity Employer John Cockerill and all John Cockerill Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth, and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. . Do you want to work for an innovative company that will allow you to take up technical challenges on a daily basis? !

. Location - Ghansoli, Navi Mumbai (India) Job Purpose The John Cockerill Group, a world leader in Green Hydrogen technologies has established itself as a reliable partner for all the stakeholders aiming to achieve Net zero emission targets. We are present across geographies and in all key energy markets. Our mission is to accelerate the transition to green hydrogen for a carbon-neutral world. We are a recognized leader globally for large-scale decarbonized hydrogen production solutions. John Cockerill Hydrogen (JCH2) has Global footprints and to supports its International and domestic operations we are looking for a Document controller to be based in Mumbai (India) office. Key Responsibilities Lead and manage the Document Control functions of single or multiple projects. Define and standardize the procedure for storage, review and transmission of all project related documents to internal and external stake holders (client/PMC/Vendors etc.) Develop and implement SOP to ensure that all the documents are issued to the intended stake holders on time. Generate reports for tracking of the documents receipt, issued and pending status. Perform delay analysis for various internal and external wrt issuing and receipt of documents. Prime administrator for company EDMS system as applicable. Ensuring all Project documentation is in-line with project specific formatting and template structure. Act as key personnel for receiving and submission of documents to clients and vendors. Responsible for continuous improvement of the document control management system Capable of interpreting and implementing the guidelines as specified in the document management system (manual/ Procedure) in all the project deliverables/documents. Perform other secretarial and administrative function of the project and design office. Contribute to preparation of technical publication and manuals of the company. Ability to work safely in a demanding work environment. In critical situations, the ability to be flexible with work hours and assignments. Detail oriented and outstanding organization skills. Team working ability . Education and Experience Graduate in Art/ commerce streams or any other equivalent qualification. 10 to 12 years experience in similar roles of any industrial sector. Good command over MS office tools, diploma in any computer applications course is preferred. Exposure of working with Multinational companies is preferred. Proficiency in English (Written / spoken) and basic exposure of French language is an advantage. Who We Are About John Cockerill John Cockerill is a global player in energy transition. With more than 200 years of experience in energy, industry and mobility, the company designs and integrates innovative technology to facilitate access to low-carbon energy. These technologies and associated expertise are dedicated to the production, storage, and distribution of electricity from renewable energy sources and to optimizing the efficiency of power plants. The technologies apply to steam-gas, hydraulic, hydrogen, solar, nuclear, wind and biomass energy. To complement its commitment to the fight against climate change, John Cockerill is also deploying solutions to contribute to greener mobility, to produce responsibly, to preserve natural resources and to fight against insecurity. In 2020 John Cockerill achieved a turnover of Euro 1.01 bn in 19 countries. John Cockerill, which is privately owned, employs 5,200 people worldwide, including more than 400 in India. Equal Opportunity Employer John Cockerill and all John Cockerill Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth, and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. . Do you want to work for an innovative company that will allow you to take up technical challenges on a daily basis? !

Job Title: IB DP French Teacher Company Overview: Teacher Pool is searching for a passionate and qualified IB DP French Teacher to join our team in India. Our commitment to excellence in education drives us to provide the highest quality teaching and learning experiences for our students. At Teacher Pool, we believe in fostering a collaborative and stimulating environment where educators can thrive and contribute positively to student growth. We prioritize inclusivity, creativity, and academic rigor, aiming to instill a lifelong love of learning in each pupil. Role Responsibilities: Teach French language and literature to IB Diploma Programme students. Develop and implement engaging lesson plans aligned with IB standards. Assess and evaluate student performance through various assessments. Create a classroom environment conducive to learning and personal growth. Adapt teaching methods to accommodate different learning styles. Encourage student participation and foster a collaborative classroom culture. Ensure all students understand key concepts and achieve learning outcomes. Contribute to curriculum development and enhance IB teaching resources. Communicate effectively with students and parents regarding progress and challenges. Participate in professional development and stay updated with the IB curriculum. Organize and participate in extracurricular French language activities. Maintain discipline in the classroom and create a supportive atmosphere. Collaborate with fellow educators to share best practices and improve teaching techniques. Utilize technology to enhance the learning experience. Provide constructive feedback to students to foster improvement. Qualifications: Master s / Bachelors /Minimum C1 level certification in French. Teaching certification relevant to teaching French and the IB curriculum. Minimum of 3 years of teaching experience, preferably in an IB setting. Proven fluency in spoken and written French. In-depth knowledge of the IB Diploma Programme and its assessment methods. Strong organisational and time-management skills. Excellent verbal and written communication skills. Ability to motivate and inspire students. Experience with the integration of technology in the classroom. Commitment to ongoing professional development. Strong interpersonal skills to work effectively with students, parents, and colleagues. Demonstrated cultural sensitivity and awareness. Ability to foster a positive and inclusive classroom environment. Strong analytical and problem-solving skills. Flexibility and adaptability in teaching methods. If you are enthusiastic about teaching French and have a dedication to student development, we encourage you to apply and join us in shaping future leaders.

Dear Candidates, Thank you for being so interested in Edify World School Kurnool, AP. We are thrilled to inform you that we currently have an exciting job opportunity for the position of French Teacher Required Candidate profile Required Candidate profile We are seeking a candidate who has exceptional English communication skills and relevant subject experience in the French language. Accommodation provided

Dear Candidates, Thank you for being so interested in Edify World School Firozabad, Uttar Pradesh We are thrilled to inform you that we currently have an exciting job opportunity for the position of French Teacher Required Candidate profile Required Candidate profile We are seeking a candidate who has exceptional English communication skills and relevant subject experience in the French language.

About Worksoft: Worksoft empowers business and IT to deliver flawless applications faster and more efficiently with the ability to discover, document, test, and automate end-to-end business processes in pre-production and production environments. Our solutions ensure business process quality and resilience by automating tests for SAP, Oracle, and other enterprise applications. Recognized by global enterprise customers and top system integrators as the gold standard for SAP automated testing. Worksoft s automation is embedded into their ERP practices to support Agile, DevOps, and SAFe methodologies and accelerate digital transformations. About the Job: The Senior Software Support Engineer role is a role within the Customer Support team, taking care of the most complex customer issues and tackling the role and responsibilities of the subject matter expert in our software. It is the Support engineers responsibility to work towards root cause determination and expedite an action plan to resolve the problem. The role is a customer facing one, so strong customer skills are a requirement for being successful in this position. This position reports to the Customer Support Manager and is a remote position in India. Hyderabad or Bangalore area is preferred but not required. Key Responsibilities: Handling complex issues raised from the lower support tiers and recording all related activities in the ticketing system. Deep investigation of complex technical issues and the solution of support requests. Providing training, coaching and mentoring of the lower support tiers to improve product knowledge and issue handling skills. Actively developing and maintaining technical knowledge base content. Timely communication to customers with a focus on service and relationship building. Provide in depth pre and post sales technical assistance for internal and external customers, facilitating the investigation, identification, root cause and resolution of complex technical issues. Areas will include configuration, installation, environmental and application functionality, as well as other potential causes. Expedite timely resolutions to help maintain and reduce case closure times. Work with and advance issues to Engineering where required. Build positive relationships with our partners and end customers. Keep the customer updated on the status of work on their problems. Develop robust communication practices with a strong focus on customer service and solution quality. Support the knowledge-sharing mindset by contributing knowledge content for all new issues encountered and resolved at Tier 2 and improve existing content where necessary to ensure good visibility and re-usability of data on known problems. Keep the case handling system updated with current information on the support case, related activities and resolution. Maintain and extend product knowledge by self-study and by attending relevant training sessions. Regularly share product and problem-solving knowledge via coaching and training initiatives. Mentor agents in lower support tiers as part of the companys talent development and retention ethos. Required Skills and Experience: Minimum of 5 years in a role requiring troubleshooting and problem-solving skills - ability to quickly assess the impact, complexity and urgency of technical issues In-depth knowledge of corporate networks In-depth knowledge of remote computing (RDP, VM, AWS, RDS, Azure, VDI, RTS, Citrix, etc. ) Understanding of Windows servers, IIS, and software installations In-depth knowledge of access rights/security In-depth knowledge of Windows operating system Experience with software testing Excellent written and oral English communications skills technical writing, editing experience Desired Skills and Experience: Experience with Worksoft products - Worksoft Certification Microsoft Certified relevant to the role Experience with test automation Additional fluent languages: Spanish/German/French Cloud Certifications: Azure Administrator Associate, AWS Certification Google Cloud certification Experience with SQL server administration Mac troubleshooting Experience: 5+ years Mode of Work: Remote/Hybrid Location: Hyderabad Worksoft Values Team No egos here ... just great people, fun, flexibility, and trust. Respect We welcome, we include, and we respect everyone. Urgency Have the courage to take risks. Uncover Opportunities and seize the moment. 11 am - 8 pm IST

7 French Teacher - Primary Bachelors / Masters Degree with B.Ed. / M.Ed. (Subject Specialization) and 3 to 5 years of Experience teaching in a CISCE (ICSE) Board School. 1 Thane 2025-06-03

Job title : Global stability management expert Grade: L2-1 Location: Hyderabad About the job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams by acting as a crucial link between our R&D and Manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. Main responsibilities: Authenticate the accuracy of the reports data and the validity of its references and citations About you: Experience : 3-5 years Experience in pharmaceutical quality Soft skills : Proficient in problem-solving, attention to detail, and good organizational skills. Ability to work collaboratively with cross-functional teams in a flexible and proactive manner. Strong analytical skills. Agile thinker and learner, adaptable to complex & dynamic environments Technical skills : LIMS, Word, Excel, Power Point; Experience in a Pharmaceutical GxP environment, preferred experience in stability management or activities Education : Bachelors degree in stability science, biology, chemistry, or a related field. Advanced degree preferred Languages : Excellent English communication and writing, French or other Languages in addition preferred Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

Job title : Global stability management manager Grade: Level 2.2 Location: Hyderabad About the job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams by acting as a crucial link between our R&D and Manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. Main responsibilities: Provide strategic direction to the global stability management team, aligning activities with company goals and regulatory requirements Oversee daily operations of stability management activities, ensuring timely and accurate completion of tasks and overall performance Drive continuous improvement initiatives within the stability management processes and methodologies Mentor, coach, and develop team members, conducting performance evaluations and facilitating professional growth Act as the liaison between the stability management team and the global hub leadership team, ensuring alignment and effective communication Align with global quality team and ensure that all documentation standards are applied Oversee the preparation, review, and approval of stability management reports, ensuring accuracy and completeness Deliver high-quality service to internal customers (sites), addressing their needs and expectations Maintain collaborative relationships with key stakeholders to ensure smooth execution of qualification activities About you Experience : >5 years professional experience in qualification and proven leadership track record Soft skills : Proficient in problem-solving, attention to detail, and good organizational skills. Ability to work collaboratively with cross-functional teams in a flexible and proactive manner. Strong analytical skills. Agile thinker and learner, adaptable to complex & dynamic environments Technical skills : Quality systems (e.g., Veeva, Kneat), Word, Excel, Power Point Education : Master or Bachelor degree in Engineering, Pharmacy, Chemistry, or a related field. Advanced degree (e.g., PhD) preferred Languages : Excellent English communication and writing, French or other Languages in addition preferred Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

Job title : Global stability management senior specialist Grade: L1-2 Location: Hyderabad About the job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams by acting as a crucial link between our R&D and Manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. Main responsibilities: Verify that all data has been accurately recorded and presented in the report, ensuring that every detail is correctly documented and reflects the information intended for inclusion. This includes checking for consistency, completeness, and proper formatting of the data to maintain the reports integrity and reliability About you Experience : 1-2+ years of experience in pharmaceutical quality Soft skills : Proficient in problem-solving, attention to detail, and good organizational skills. Ability to work collaboratively with cross-functional teams in a flexible and proactive manner. Strong analytical skills. Agile thinker and learner, adaptable to complex & dynamic environments Technical skills : LIMS, Word, Excel, Power Point; Experience in a Pharmaceutical GxP environment, preferred experience in stability management or activities Education : Bachelors degree in stability science, biology, chemistry, or a related field. Advanced degree preferred Languages : Excellent English communication and writing, French or other Languages in addition preferred Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

Overview: Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world class support to Sellers selling on the Amazon platform. We strive to predict the Sellers needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. Overview: Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world class support to Sellers selling on the Amazon platform. We strive to predict the Sellers needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. POSITION DESCRIPTION: Account Health Support French Specialist LANGUAGE REQUIREMENTS: English & French PROCESS TYPE: Voice Process (Inbound and Outbound Calling) SHIFT REQUIREMENTS: Rotational Shifts and Week Offs (should be flexible to work as per business requirements) The Account Health Support Specialist acts as the primary interface between Amazon and our business partners. The Account Health Support Specialist will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Account Health Support Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases. The Account Health Support Specialist position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate complex transactions. The Account Health Support Specialist will be required to engage in frequent written and verbal communication. They also will be required to contact business partners by phone. Minimum B2.2 level French Language Certification is Mandatory, C1 preferred. Business proficient fluency in both written and verbal English and French languages. Strong investigation skills to find root cause of metric issues and the ability to provide viable solutions for Sellers. Awareness of how your direct actions impact the buyer experience and Amazon s potential for bad debt. Flexibility to work various shifts, including working one weekend day or alternative start-end times Experience with Microsoft Office, including Outlook, Word, and Excel Ability to compose a grammatically correct, concise and accurate written and verbal response. Embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow. Demonstrated ability to deal with ambiguity Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Demonstrates effective communication, composure, and professional attitude Exemplary performance record, particularly with regard to quality & productivity Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox. Interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers. Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns. Problem solving skills. Bachelor s Degree. Demonstrated ability to analyze problems logically. Self-disciplined, diligent, proactive and detail oriented. Time management and organizational skills. Proven ability to work in fast paced dynamic environments where decisions are made without compromising on customer experience and financial losses. Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns. Demonstrated positive, results oriented attitude. Team player capable of learning and sharing knowledge in global team environment. Ability to effectively manage time, and individually prioritize multiple tasks of competing priority. Ability to maintain high levels of confidentiality and data security standards. Demonstrate flexibility to work overtime hours as per business requirement. Proven ability to correctly identify fraud patterns.

: Job TitleClearing and Settlement Analyst, AS LocationJaipur, India Role Description The Assistants role within Trade Services is responsible to acquire complete knowledge of Trade Services processes. Incumbent can be placed in any Trade Services Processes which are Settlement-Matching/Fails/Instructions/Registered Shares/Confirmation, Cancellations, Reconciliation, Transaction Reporting or Trade Investigation Specific/ mandatory skillsGerman Skills Minimum Level B2 Experience range0-3 years Open to considering fresher candidates (Yes/No)Yes Open to considering relocation/ non-local candidates (Yes/No)Yes, only if they are German Resources Shift timingsIt can be any shift starting 12 o clock in the afternoon until 12 o clock in the midnight Number of days work from officeNormally we follow 60% in Office and 40% Work from Home. However, during Training Phase and as well as per the business requirements, 100% Work from Office can be required. Please note this information should be shared with all the candidates, especially Relocation cases. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Successfully meeting process SLAs/productivity/quality as per the process standards. Get certified on all training levels of the process. Meet SLAs requirements as per the agreed Service Specifications Meet training targets to learn process for securities transfers, matching, fails handling & confirmation of trades and non-trades, cancellations & corrections of trades, registration & deregistration of shares, cash & stock reconciliation, transaction reporting and trade investigation 100% completion of the assigned work with required quality and appropriate productivity Contact counterparts through mails/calls as per the process requirement for any clarifications. Performing quality checks as and when required. Understand the linkages between various Trades Services Processes Strive for process improvements. Responsiveness to feedback provided by Trainers/ Team Leaders Maintaining a professional approach to work at all times, providing prompt and appropriate responses at all levels. Actively participate in the team meetings and other initiatives taken by the company. Following company rules and standard operating procedures. Adhering to all Security Policies and Procedures as per business requirements Maintaining MIS reports, analyse data by using various reporting/presenting tools. Active demonstration of the company values in behaviour and attitude Continually up-grading domain knowledge. Exhibiting discipline on a personal level as well as a professional level. Your skills and experience Skills/Experience/Qualifications required to perform the role Graduate / post-graduate German language (Level 3 & above for specific processes) mentioned beforehand Skills & work experience: 0-3 years of work experience Good communication skills Computer literate Key Performance Indicators: Meet and exceed timelines on productivity targets on a consistent basis. Meet and exceed quality targets on a consistent basis To ensure that the queries are raised within the stipulated TAT Completeness and correctness of the MIS sheet should be strictly followed Productivity - (must meet productivity targets set) How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job Title- Client Service Officer - CSO, AS Location- Mumbai, India Role Description The Working Capital (WoCA) team has overall responsibility for managing Financial Supply Chain Programs across our global locations. The WoCA Documentation team looks at the Supplier Finance Onboarding and Repapering Legal documentation and Static System set-ups for all the suppliers. The team liaises with the Program Managers and the Suppliers for finalization of the Contract and Legal Documentation. The Client Service Officer is focused on providing excellent customer service and customer-oriented solutions with respect to the Legal Documentation and system operations for suppliers. Candidate/Applicant supports suppliers in case of problems independently, proactively, and efficiently to ensure customer satisfaction, while providing guidance to Suppliers and Program Managers. The CSO provides feedback and best advice to team members, as appropriate, so that individual and shared performance reflects current and meets the future requirements of the bank. In some cases, CSO assists the Supplier Program process by connecting with suppliers, liaising with Program Mangers and operations departments to provide information to meet internal guidelines and external legal/regulatory frameworks. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities You work closely with key teams within the Bank throughout the supplier on-boarding processes to ensure suppliers are on-boarded efficiently and within agreed Service Level Agreements (SLA). You create standard supplier contracts and supplier contracts with limited complexity. You accompany the technical implementation of new suppliers from start to finish. You participate in discussions with customers and stakeholders to inform them on the on-boarding status or to answer questions about contract documentation, with guidance from Client Service Specialists for customized/ negotiated contracts You handle client complaints competently, including escalations of recurring incidents, with guidance from Client Service Specialists Your skills and experience Proficiency in German Language at least B2 level or equivalent MBA with 2 years experience. Preferably a Law Graduate. Experience in a legal documentation vetting and customer Service Spoken and written fluency in English and in one or more EU languages, preferably German Distinctive flexibility and ability to produce work results of the highest quality under time pressure and while prioritizing Tech savviness and good knowledge of MS Office applications Team player with strong interpersonal and communication skills, also in multi-cultural work settings. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleClearing and Settlement Analyst, AS LocationJaipur, India Role Description The Assistants role within Trade Services is responsible to acquire complete knowledge of Trade Services processes. Incumbent can be placed in any Trade Services Processes which are Settlement-Matching/Fails/Instructions/Registered Shares/Confirmation, Cancellations, Reconciliation, Transaction Reporting or Trade Investigation Specific/ mandatory skillsGerman Skills Minimum Level B2 Experience range0-3 years Open to considering fresher candidates (Yes/No)Yes Open to considering relocation/ non-local candidates (Yes/No)Yes, only if they are German Resources Shift timingsIt can be any shift starting 12 o clock in the afternoon until 12 o clock in the midnight Number of days work from officeNormally we follow 60% in Office and 40% Work from Home. However, during Training Phase and as well as per the business requirements, 100% Work from Office can be required. Please note this information should be shared with all the candidates, especially Relocation cases. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Successfully meeting process SLAs/productivity/quality as per the process standards. Get certified on all training levels of the process. Meet SLAs requirements as per the agreed Service Specifications Meet training targets to learn process for securities transfers, matching, fails handling & confirmation of trades and non-trades, cancellations & corrections of trades, registration & deregistration of shares, cash & stock reconciliation, transaction reporting and trade investigation 100% completion of the assigned work with required quality and appropriate productivity Contact counterparts through mails/calls as per the process requirement for any clarifications. Performing quality checks as and when required. Understand the linkages between various Trades Services Processes Strive for process improvements. Responsiveness to feedback provided by Trainers/ Team Leaders Maintaining a professional approach to work at all times, providing prompt and appropriate responses at all levels. Actively participate in the team meetings and other initiatives taken by the company. Following company rules and standard operating procedures. Adhering to all Security Policies and Procedures as per business requirements Maintaining MIS reports, analyse data by using various reporting/presenting tools. Active demonstration of the company values in behaviour and attitude Continually up-grading domain knowledge. Exhibiting discipline on a personal level as well as a professional level. Your skills and experience Skills/Experience/Qualifications required to perform the role Graduate / post-graduate German language (Level 3 & above for specific processes) mentioned beforehand Skills & work experience: 0-3 years of work experience Good communication skills Computer literate Key Performance Indicators: Meet and exceed timelines on productivity targets on a consistent basis. Meet and exceed quality targets on a consistent basis To ensure that the queries are raised within the stipulated TAT Completeness and correctness of the MIS sheet should be strictly followed Productivity - (must meet productivity targets set) How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job description We are looking for French Teacher. Please share your resume at ankita.singh@vgos.org Whatsapp on 8217654588 Qualification- Graduation/Post Graduation in subject /Diploma/DELF A) ACADEMICS: 1) Responsible for delivering lessons in accordance with the designed programme, corporate strategy and guidelines and utilize the worksheets, materials, teaching aids and methods that contribute to a climate where students are actively engaged in a meaningful learning experience. 2) Be prepared for each Lesson Plan i.e. read plans, attend Curriculum related workshops. 3)Teach as per instructions given in the Lesson Plan and make use of various teaching aids, resources, activities, assignments listed in the Lesson Plan. 2) Student Administration: 1) Inculcate discipline in and out of the classroom. 2). Gear the teaching to the needs of all students with a concern for their interests, handicaps, special talents, individual styles and pace of learning. 3) Classroom Functioning 1) Perform daily duties: filling up of all records, check and sign Student diary . Correct Class work, Home Work sheets and Assessment Papers on time and as per the correction guidelines. Give quality and structured feedback to the student. 4) Special Events Organizing and implementing the special events of the school. B) GENERAL ADMINISTRATION: 1)The Teacher needs to maintain the following records: Log books/Academic calendars, including Secondary Home Work Log books. Guardian Files Student Portfolios Attendance Registers (on ERP) Report Cards (on ERP) Internal Mark Record sheet (template from ERP) School Diary Assist the Coordinator in maintaining and updating records with regard to events such as PTMs, Culminating Activities, VIVA, Special days and Field trips. Assist the Coordinator in updating the list of Extracurricular activities, recording and updating details of Inter-House competitions and House points.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will play a crucial role in ensuring seamless operations and client satisfaction. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide exceptional French language support to clients. Deliver top-notch service desk voice support to address client issues effectively. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support Strong understanding of IT service desk operations. Excellent communication skills to interact with clients effectively. Ability to troubleshoot and resolve technical issues efficiently. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, IBM Storage, NETAPP NAS, HITACHI NAS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient Service Desk Voice Support. Utilize French Language skills effectively. Maintain client satisfaction through prompt issue resolution. Collaborate with cross-functional teams to enhance system performance. Continuously improve service delivery processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language Strong understanding of IT service management principles. Experience in troubleshooting software and hardware issues. Knowledge of remote desktop applications and help desk software. Excellent communication and customer service skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, IBM Storage, NETAPP NAS, HITACHI NAS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide exceptional French language support to clients. Deliver top-notch service desk voice support to address client issues effectively. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support Strong understanding of IT service desk operations. Experience in troubleshooting and resolving technical issues. Excellent communication skills to interact with clients effectively. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, PowerShell Good to have skills : Service Desk Voice Support, French Language Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient and effective service desk support to clients. Troubleshoot and resolve technical issues reported by clients. Document all support activities and solutions for future reference. Collaborate with team members to enhance service desk processes. Stay updated on the latest technologies and trends in service desk management. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management. Good To Have Skills: Experience with Service Desk Voice Support. Strong problem-solving skills in service desk operations. Excellent communication and interpersonal abilities. Knowledge of ITIL framework and service desk best practices. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Should be proficient in German Language Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient service desk management support. Offer timely and effective resolution to client issues. Maintain a high level of product knowledge. Collaborate with team members to enhance system performance. Implement innovative strategies to improve client satisfaction. Professional & Technical Skills: Minimum B2 Level certification in German Language Must To Have Skills: Proficiency in Service Desk Management. Strong understanding of IT service desk operations. Experience in troubleshooting and resolving technical issues. Knowledge of ITIL framework and best practices. Good To Have Skills: Experience with Service Desk Voice Support. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide multilingual support including French Language expertise. Deliver exceptional Service Desk Voice Support. Maintain client satisfaction through effective communication. Troubleshoot and resolve technical issues promptly. Collaborate with cross-functional teams to enhance system performance. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support. Strong understanding of IT service management principles. Experience in incident management and problem resolution. Knowledge of ITIL framework and best practices. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, WinRunner,Cisco Request Center Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient Service Desk Voice Support. Utilize French Language skills effectively. Maintain client satisfaction through prompt issue resolution. Collaborate with team members to enhance system performance. Continuously improve service delivery processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language Strong understanding of IT service management principles. Experience in troubleshooting software and hardware issues. Knowledge of remote desktop applications. Excellent communication and customer service skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide exceptional French language support to clients. Deliver top-notch service desk voice support to address client issues effectively. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support Strong understanding of IT service desk operations. Experience in troubleshooting and resolving technical issues. Excellent communication skills to interact with clients effectively. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient service desk voice support to clients. Utilize French language skills to assist French-speaking clients. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language. Strong understanding of IT service desk operations. Experience in troubleshooting software and application issues. Knowledge of incident management and ticketing systems. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education